Control panel screen does not respond so I cannot set up new router

Question

The printer recognises the new router and I can select it on the touch screen. But I cannot get any further. Several screen prompts do not work on touch screen: I cannot enter new router password in set up wizard or press start before pressing WPSbutton on router.

Answer 1

I apologize if I overlooked your first post. Base on your first pot, you were saying that you can get online wired, right? Here are the things you can do: 1. In accessing the setup page of the router, make sure the firewall on the computer is off. Turn off everything. Be it an anti-virus or a firewall. 2. Reset the router for 30 seconds. Make sure the power light of the router is blinking when you press the reset button. That is the indicator that the reset is properly press. Then power cycle the router and the modem. 3. After that, check if you can ping the IP address of the router: 192.168.1.1 (default). If so, try to access the page. Username: blank Password:admin. 4. You should be able to access the page, if not (incomplete page), adjust the security level of the browser or you can use another browser to isolate the problem. If the problem is still there, try to access the router using a different computer to isolate further. 5. Considering you are able to access the setup page of the router with no problem now, go to the status tab and check your internet IP. In doing that, we will be able to determined if the router is acting just a passthru or the other way around. 6. Then go to the wireless tab, configure the SSID (change the default one, change the channel to 11 then save. 7. Go to wireless security sub tab and enable the wireless security (WPA). Save all the settings and try to connect your wireless computer. If you are using a built-in wireless card, make sure all updates are installed on the PC, drivers and WPA patches. Try to connect using WZC... Hope it works!