Control Panel shows only 4GB of RAM but product specs say I should have 8GB

My HP Pavilion Elite HPE-250f desktop is supposed to have 8GB of RAM factory installed, but the control panel only shows 4GB. When I run diagnostics with the Support Assistant software it says everything is working fine but also shows only 4GB of RAM. I've had the computer for several months now and the warranty recently expired. In the past I noticed it said 4GB and thought I must have purchased a computer with only 4GB, but it always seemed odd to me. I looked up the specs online and it says the HPE-250f has 8GB, and it also says 8GB on the box it came in. I have not made any modifications to the computer, and have never opened the cabinet. I am hesitant to open the cabinet, but don't feel I should have to pay a lot of money to figure this out.
HP Pavilion Elite HPE-250f
Windows 7 Home Premium 64-bit

Hi,
Shut down the PC.  Tap away at f10 as soon as you start the PC to enter the Bios Menu - on the first page, you should be able to see the ammount of physical ram installed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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