Control zone touchpad issue
Hello All, Just wanting to add to this thread. I also suffer from the same problem with my touchpad. Tried all the same fixes. Usually I just reboot. It works roughly every other time for a while then it starts up again, leading to another reboot. I have not contacted HP as I find all of your experiences disheartening. This may be my last HP product as a result. Frustrating. I have had this 1200.00 notebook for three months. Unacceptable.
Hi , I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Similar Messages
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Hp control zone trackpad incredibly glitchy
Hi. I recently bough an HP Envy m6-n012dx laptop. Not long after using it the Control Zone Trackpad began to be incredibly glitchy. Everytime i would move the mouse, it would jump randomly across the screen. The left side of the track pad that is supposed to allow you to switch between your open apps sometimes stops working then starts to work again then would stop working for no reason. Same with the right side that shows the start button, search button, settings button etc. To make things worse; sometimes the mouse would begin to move slowly across the screen without me even touching the track pad. I try downloading the most recent synaptics driver and afterwards the trackpad worked for a little while, then went haywire again. Not only is the trackpad messed up but sometimes my touch screen doesnt work. For instance, my touch screen currently isnt working as im typing this. What do i have to do to solve the problem, because i really like this laptop when everything is working fine
Attention, HP Support Agents. I have the same model HP Envy m6-n012dx laptop that I purchased less than 2 weeks ago from Best Buy and I'm experiencing the same issues. I've performed a hard reset of the laptop, a system restore to the day I purchased it, updated synaptics drivers, uninstalled/reinstalled drivers, BIOS update, changed sensitivity settings on touchpad - but it all leads to the same result. The cursor jumps around and behaves erratically on the screen, even if you reboot it and start using it again, after about 15-20 minutes (or sooner) it starts acting up again. What is the solution or verdict on this issue, as it's easy to see that there are literally hundreds of consumers that have purchased HP Envy laptops with a Control Zone touchpad from Synaptics having this exact same issue? Is there a way that someone at HP can grab one of their laptops, recreate the issue, troubleshoot and provide a solution for it?? I'm sure I echo the same sentiment as most of these other forum subscribers when I say that I feel like I'm wasting my time here. I'm asking for help and either getting an auto-response "update your drivers" answer, or not receiving help at all. I'm NOT purchasing a mouse as an alternative solution. Either there's a fix for this, or I'll return my laptop to Best Buy, as I'm still within their 15-day return policy window, and purchase an ASUS or DELL Laptop instead. I've never experienced such a huge annoyance with an HP product as this and from what I've seen on all of my forum searches, HP has no solution for it. I've also spoken with HP Total Care, and guess what their solution was? Take it back to Best Buy and get a replacement HP Envy .... seriously? Please provide an update as soon as possible. This has gone on long enough.
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I wanted to let you know these are the things my touchpad has been doing:
-Very sluggish when first logging in to the computer.
-Randomly opens up windows that the arrow hovers over but I don't click on.
-Jumps around.
-Makes the window half screen.
-And just now when I logged on the slight tap on the left side doesn't work anymore and I have to click it all the way for it to take action. Last week the right click didn't work.
I have noticed that when you right click on the button on the lower right bar that looks like a index finger (says HP Control Zone when hovering over it) that if I go to Pointing Device Properties, then HP Control Zone Settings and click on Reset Devices, then click OK, that it worked just fine, but I have to do it EVERY time I log in to the computer, and then this last time when logging on, everything worked fine EXCEPT the left side light tap doesn't work: I have to click once hard instead of soft tap to get it to work when wanting to open up something.
I Googled problems people are having that are just like the ones I am having with the touchpad on the Envy and I have to say that this is quite frustrating and I'm scared I'll have the same results they have had, which with all of the things they tried -- only a few people seemed to have success with what troubleshooting techinques that were suggested to them. Some have actually even exchanged and gotten brand new computers and then had the SAME PROBLEM!?? Is this because the touchpad is a relatively new design and not perfected? I just bought this computer and like everything about it except obviously this problem -- A regular mouse works just fine, but I can't use a mouse most of the time because this computer will be used while travelling which I will be doing a lot of. HELP! If I send it in do be worked on will it even help as some of the people I've seen online are saying they are still experiencing problems.Hi @ray-and-kitty ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
HP Control Zone and Windows 10
I have the exact same issue with the trackpad. Laptop: HP Envy TS15 - q006tx Now that my laptop is oerating on Windows 10, is there anyway to reassign the old swipe functionalities of the control zone? Back in Windows 8.1, swiping the left side of the trackpad used to swap between apps and swiping on the right used to bring up charms. These features are now obsolete, so really I hope that I can replace them with something else, or at least in a future driver patch if not today.
Two issues I am having with the Windows 10 upgrade: First, I use a wireless mouse, since my computer is primarily for graduate school and typing papers. I have the setting via the Control Zone to turn OFF the touchpad when an external pointing device is in use. This setting will NOT stay. I have to re-open the control panel, navigate to the device options, and turn this on EVERY time I start my computer. Is there a patch to fix this? Or is there a registry item I can change to force this setting to remain on? I never want the touchpad operational if I am using a USB mouse (or any USB or external pointing device). I cannot find this answer on any search. Second is the NumLock. I had changed the registry item to force NumLock to be "On" on boot. I cannot get the computer to boot with NumLock on with Windows 10. This is incredibly important for my startup process. Thank you in advance for any advice/solutions!
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This thread is another try to see if HP wants to help us after many of us unsuccesfully tried to get help posting on this other hp thread And HP just ignored us... http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/hp-control-zone-trackpad-incredibly-glitchy/td-p/4073164 The track pad is really bad and glitchy..the cursor jumps around and it becomes unusable. Some users have sent their laptops for repair with the HP warranty and after receiving it back problems with the trackpad arise again. Whether it is a hardware or software issue theres no reason why we, the users who paid over $600 dollars for a product, shouls be struggling with something as basic as a touchpad...HP, we need answers...
Jeff_HPEnvy wrote:
But where have you or anyone else posted that you did do that?Show me where you stated that you disabled those features, thought it wasfixed and then came to find that it wasn't fixed. And by the way; watching someone else's discomfort should not ever be "hillarious". You seem to be talking about a different issue than what most of us are talking about. You were having problems with "Sensitivity" of the touchpad, which can be controlled in the touchpad settings. Most touchpads have a setting called "PalmCheck" or something similar. The problem the rest of us are experiencing happens when we use the touchpad to control the mouse. The touchpad becomes very glitchy, not within our control and eventually the mouse starts moving across the screen without our hands even touching the touchpad. We have tried, disabling all the features you mentioned above, that does not solve this problem. -
Hmph. (Jumpy) Touchpad issues and Suspend idiosyncrasies.
(I'll try not to turn this into a novel, but I guess when I have a problem it just happens that I naturally try to describe everything that goes on for full disclosure. Bear with me.)
I just got a hold of an older laptop, a Dell Latitude C640, and to my dismay setting up Linux on it hasn't been the walk in the park I'd hoped it'd be. I read a bunch of articles about Linux on this machine before I got it and most seemed to have a pretty easy time of everything. Of course this might be because the laptop is quite a few years old and older Linux kernels acted different ways, but I guess I assumed that things would be even easier using a modern distro.
The Touchpad
It worked fine on the install of Windows XP that came installed on it, with no problems at all. Before installing any flavor of Linux I ran Knoppix on it just kind of to make sure things would go OK. It was a little dated, being Knoppix 5.10, but I figured it'd do for my purposes.
The first time I booted it seemed to work OK, with the mouse cursor behaving mostly as it should, with a little lag. I've used this same Knoppix disk on another laptop and it did much the same thing. After another boot, however, I saw that things weren't going to be so easy. The cursor immediately drifted off into one of the screen's corners (it didn't seem to care much which one it was in, as long as it was in one) and would refuse to come out. I could move the cursor a little ways off of the edge of the screen, but not far enough to click anything, and it would immediately go back as soon as I released my finger. So I tried a few other disks. First I tried a CD I have for Crunchbang Linux (just a minimalist, Openbox-based Ubuntu flavor), and then Knoppix 4. Both gave very similar results. Crunchbang let me have a little bit more control over the cursor for a little while after booting, maybe for about a minute, and then the same behavior cropped up. I only booted with Knoppix 4 once, but it was pretty much the same deal.
I started reading up on what might be going on and came across a thread on the Linux Mint forums that seemed to be describing an issue very close to mine (though mine is completely unrelated to the AC adapter and persists whether it's plugged in or not). Someone in the thread suggested it was a kernel issue, since it's definitely not a hardware issue, so I then booted into a copy of DSL I had lying around, which uses the 2.4 kernel. Sure enough everything worked without problems. This caused me to believe, going by some of the conclusions from the Lnux Mint thread and apparently mistakenly, that the issue may have been with the 2.6 Debian kernels, so I figured I'd just get Arch installed and see how things went.
After getting X set up and working properly I saw that the issue was going to be much the same. To get around the cursor being dragged into the corner against my will I found out that if I ran without HAL or that if I disabled hot-plugging I could use the touchpad, although not flawlessly. Here's xorg.conf:
Section "ServerLayout"
Identifier "Xorg"
Screen 0 "Default" 0 0
InputDevice "Touchpad" "CorePointer"
# InputDevice "USB Mouse" "SendCoreEvents"
EndSection
Section "ServerFlags"
Option "AllowMouseOpenFail" "true"
Option "AutoAddDevices" "false"
EndSection
Section "Module"
Load "glx"
Load "dri"
Load "drm"
Load "synaptics"
EndSection
Section "InputDevice"
Identifier "Touchpad"
Driver "synaptics"
Option "SHMConfig" "true"
Option "AlwaysCore" "true"
Option "MinSpeed" "0.05"
Option "MaxSpeed" "0.40"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "FastTaps" "1"
Option "VertEdgeScroll" "true"
Option "HorizEdgeScroll" "true"
Option "Emulate3Buttons" "true"
EndSection
#Section "InputDevice"
# Identifier "USB Mouse"
# Driver "evdev"
# Option "SendCoreEvents" "true"
#EndSection
Section "Monitor"
Identifier "LCD"
EndSection
Section "Device"
Identifier "Radeon Mobility 7500"
Driver "radeon"
EndSection
Section "Screen"
Identifier "Default"
Device "Radeon Mobility 7500"
Monitor "LCD"
DefaultColorDepth 24
SubSection "Display"
Depth 24
Modes "1024x768" "800x600" "640x480"
EndSubSection
EndSection
Section "DRI"
Group "video"
Mode 0666
EndSection
The "AutoAddDevice" option is the only thing that seems to make any difference in usability at all; without it I can't use the touchpad at all, and with it I can, but to varying degrees. I've found that right after I boot up everything seems to work exactly how it's supposed to, but shortly after, sometimes 15 seconds, sometimes many minutes, things seem to get kind of unresponsive. The cursor will go where I want it to go, but it jumps around and does it very slowly. The mouse buttons also get very unresponsive. Right click is especially bad, and I often have to hold down the button just to get it to do what I want, but left click is very bad too, requiring me to push the button down for almost a full second, sometimes several times. Taps on the pad, after things go wrong, also stop being recognized, forcing me to use the buttons (which I'm OK with). It's usable, but the behavior is not ideal whatsoever—it's rather annoying.
The most aggravating thing, I think, is that I can't seem to find anyone else using this same model that has this issue. The latest I've seen is from January: An Ubuntu (8.10) user reports no issues and is very pleased (see comments at the bottom of the page).
Suspend (both to disk and RAM)
I actually did install the latest Crunchbang (9.04.01, the 32-bit "Lite" edition) first to see if anything would clear up by installing it rather than running the live CD, but I only had it installed for a few hours. I didn't really get into messing with xorg.conf that much yet, only really touching "FingerLow" and "FingerHigh" settings, so the touchpad issue was still nagging me. I did play around a bit though and found out that suspend to RAM and suspend to disk worked pretty much from the go, only requiring that I installed uswsusp. Issuing a simple "sudo pm-suspend" or "sudo pm-hiberate" put the computer to sleep and it woke back up without any issue at all.
But suspend on Arch is proving to be a pain in the neck. Suspend to RAM simply will not work; the computer shuts down but will not resume, leaving me only a blank screen with an unresponsive keyboard. Suspend to disk works (using hibernate-script as pm-hibernate doesn't seem to do anything at all), but it works very poorly; both suspending and resuming take a very, very long time—so long, in fact, that I'm just better off shutting down and restarting normally, since the boot time is better. I don't know what accounts for the drastic difference in distros, and this isn't the first experience I've had with suspension working on Ubuntu but not on Arch. What is different in the Ubuntu implementation of pm-utils than the Arch way? Is it the Ubuntu kernel? Is there any way to implement the Ubuntu way with Arch (because, after all, I'd prefer to use Arch)?
I'm considering installing Crunchbang once again if I can't get things to work the way I want them to in the next few days on Arch. And, if I can't make the touchpad work in a satisfactory manner on Cruchbang, I might just have to reinstall Windows. I don't want to do that.At least for the moment I've given up and reinstalled Windows XP, but I'm still kind of looking for solutions. Suspend and hibernate are things I find to be somewhat important, but secondary to the touchpad issues, so I'm focusing on those.
Out of curiosity today I test out pretty much every live CD I have in the house. I found an old Ubuntu CD for 6.06 (Dapper) and had a little bit of luck with it. By default pretty much every live CD configures Xorg to use an additional mouse that isn't present; to fix this I edited the "ServerLayout" section xorg.conf to only use the touchpad. With this old Ubuntu CD, this achieved the desired result (mostly). The touchpad worked how it ought to with no lag, but a few features were not implemented.
Ubuntu 6.06 used the 0.4.3 version of the synaptics driver; newer Linux distros usually use 0.99 and above. I tried my Knoppix 5.1 CD again, editing xorg.conf again to reflect the absence of an external mouse, but I did not get the behavior I was hoping for. When I checked I found out that Knoppix 5.1 came with the 0.14.6 version of the synaptics driver.
Turns out that 0.14.5 was something of a turning point for the driver.
Makefile support for Xorg 7.0 has been added.
Two-finger scrolling and pressure dependent motion
speed have been implemented. A new parameter has
been added to give greater control over tap
behavior.
(http://freshmeat.net/projects/synaptics/releases/228794)
I suspect that the problem is coming from the addition of the "pressure dependent motion speed." I don't know what options control this to toy with them.
However, I'm not so sure. This sounds like it would be something that would toy with my mind, making me think I'm experiencing "mouse lag" when certain options are really just conflicting, but as I had to point out again on another forum on which I posted this same thread, when using Arch (and the most recent synaptics driver) things started out fine and only after a little while, sometimes less than a minute, sometimes many, would things start to act up. Either some progress is being made to resolve this problem with the latest releases, or something is going wrong internally that I do not understand. I just cannot understand why, with the newest drivers, it's only after some use that the problem kicks in while when using all others the problems are immediate. -
Erratic HP Control Zone Behaviour
I Recently purchased the laptop about 3 Weeks ago, and I began to notice the Synaptic HP Control Zone mouse would behave erraticly after some time. A reset of the device driver seems to fix it but the problem returns again when some time passes.
Everything seems to be upto date and the Control zone works with multitouch and normal use but this unsual and erratic behaviour that occurs quite often has become quite irritating. I've resorted to disabling the Control Zone and I am currently using an external wireless mice I purchased with the laptop.
Driver:
HP Control Zone - V18.1.7.8
A video of the issue
http://youtu.be/a8iXk0Wyjv0
Any help would be greatly AppreciatedI recently bought an HP Envy as well and I have multitutde of problems with the Control Zone. The only solution is whenever it happens I have to use the touchscreen to get to "HP Control Zone Settings" and do a "Reset Devices".
Has anyone found a permanent fix for this?
-- Amal -
Split x2 - Touchpad issue after upgrading to Windows 8.1
Hello,
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it
(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed
I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Does anyone know a fix for this issue? Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpat to work again.
Any help would be appreaciate it.
Jhon C
This question was solved.
View Solution.Well you gave me a great idea. So the same thing happened to me, the install failed due to the driver signature. I uninstalled the current driver, then turned off the feature that requires signed drivers and installed the driver. Everything is working so far.... the only odd thing is it doesn't show the driver any where. I am going to try a few other things BUT the mouse hasn't stopped working for a good half hour.
http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-s... Incase you didn't know. -
Satellite P300-1AN - Touchpad issue with AC adapter
I've a Satellite P300-1AN notebook and since the beginning (two weeks)
I have a touchpad issue: it is not immediately responsive and the pointer trembles when touching the pad. Very often it freezes for just one or two seconds.
This is VERY annoying. A USB mouse works perfectly.
I tried reinstalling ALPS drivers, tried Synaptics ones, tried just Windows Vista drivers: no way.
Now I have found the reason: this issue is present only when the notebook is powered by AC adapter.
With battery the touchpad is perfect.
I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore!
Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
Has anyone had this same issue?> I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore! Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
The point is that your notebook should be always checked using the Toshiba factory configuration.
Why? Because the ASP wants to be sure that this issue is not related to a software problem (compatibility issue with 3rd party applications). The software issues are not covered by warranty.
Furthermore the ASP will always recover the notebook before checking any hardware parts for a malfunction. Therefore you should always backup your data from the HDD before you will send the notebook for checking.
I would recommend to reinstall the OS using the Toshiba recover disk and then check if the issue would appears.
If yes then you can contact the ASP again and could provide all details which are necessary for an technician.
Bye -
I upgraded an old Toshiba L45-S7423 laptop from Windows XP to Windows 8 Pro recently via CD/DVD. A couple of days later, the touchpad stopped working, but a USB mouse works just fine. The touchpad issue might be related to a Windows update that occurred
about the same time. The laptop has been running Windows XP for several years without issues other than slow boot and shutdown. Of course, I know very little about Windows 8. Any ideas on how to proceed. Thanks!Hi,
It seems the issue is more related to the driver update from Microsoft site. I recommend performing System Restore first. Then, you may prevent installing the hardware driver updates from Microsoft right now.
Kim Zhou
TechNet Community Support -
Hi Everyone,
After upgrading the Agentry server 6.0.44 we started seeing the Time Zone Alias issue. Earlier we saw the issue but we have done changes to agentry.ini based on the note1886697 and it got fixed. But after upgrade we are the seeing the same.
Usefull links for the above issue
Set Up Time Zone Alias in Agentry.ini Configuration File - SAP Mobility - SCN Wiki
can any one help me?
Regards,
Gupta
Tags edited by: Michael ApplebyHi Stepen,
Yes it has Java or SQL system connection last as per the note 1886697.
This issue was resolved earlier after implementing as per the note, we got new agentry server version 6.0.44 after installing it again the issue got arrised.
Regards,
Gupta -
I have noticed the touchpad settings choppy at times. Has anybody else seen this problem?
I too am having touchpad issues. It gets stuttering/sticky. It seems to be mostly in the central part of the touchpad: in order to continue using it, I tend towards the outer edges (left and upper, to avoid scrolling). But this is a frustrating way to navigate. It is also a little intermittent: happens more often than not, but sometimes seems to work fine. I've wondered if it's related to the machine heating up, although it's not consistently better when cold either.
I called tech support, got forwarded from Georgia, US, to the Phillipines. After reinstalling the driver, it continues to have the same problem. At that point they gave up and told me to send my machine in, taking over a week. I've had foreign tech reps default to "hardware problems" in the past, only to find out they are wrong and there is another way around the issue, without losing my computer for a time, having to password protect everything, etc.
I saw the post about using an older driver, for the S10. A few questions: does the S10 driver support multi-touch functions? Will I lose my touchpad functionality after the uninstall, and if so, how to navigate through the computer?
Thanks for any help... -
Control zone (pinch to zoom, copying) not working since WIN10 update...
After my update to Windows 10, my control zone is not functioning in the way it was before. The copying of text on browsers, zooms in the page and I can't pinch to zoom like I could before....Any assistance would be greatly appreciated as I use my envy for work and school ;c ThanksJen
After my update to Windows 10, my control zone is not functioning in the way it was before. The copying of text on browsers, zooms in the page and I can't pinch to zoom like I could before....Any assistance would be greatly appreciated as I use my envy for work and school ;c ThanksJen
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HP Envy 15-q004tx Touchpad Issues
Alright so I've been having some issues with my HP Envy 15-Q004TX and the touchpad.
I recently purchased the laptop, and it was going fine.
I decided to speed up the laptop and bought a 500GB SSD to put inside, and install windows. Altough this laptop did not come with a CD, through my University I was able to get an install of Windows 8.1 Professional free, and so I installed that.
So what's my problem?
Well every so often the touchpad begins to spazz out. The cursor begins to jump all over the place, sometimes it will automatically open windows 8's charm bar. Sometimes it just stops working for several seconds. But worst of all, sometimes the two finger scroll will just stop working, and instead of scrolling, the cursor just moves up.
THe only way to fix it, is to go to the mouse settings in the control panel and select 'Reset Devices' and then it just works as normal. Sometimes the mouse will be find for half an hour to an hour, sometimes I will need to reset it after 5 minutes.
What I have done.
Reistalled Windows
Completely uninstalled and deleted drivers
Installed new drivers from the official HP page
Tried other versions of drivers
No matter what I do, it eventually stops working properly. This is incredibly annoying.
If I cannot fix it, I'll take it back and get another.
Thanks very much!I'm having the exact same issue! Nothing seems to work, HP Suggested a driver down grade, that worked for about 30 minutes.. And also to take my battery out and hold the power button to drain the laptop of static or something, niether worked for longer than an hour!
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How to install this update and solve USB and touchpad issues?
I have Equium M50 (59E) and got bitten by an update that took out my touchpad and keyboard .I have made fresh install of XP Home and have all updated drivers and all is going well .The last update i cant seem to fathom is for
Driver Ana _2005_10_24_V1.2 it is for ,Standard Open HCD USB Host Controller........X 2 .........
The update fixes all kinds of issues of the kind i am having and is a recomended update from Driver detective ,that i use offten .
The trouble is it says to uninstall drivers for the one i have installed allready and when i do this it knocks off my USB mouse leaving me not able to install the new ones .When i reboot it installs the ones i dont want reinstalled .
This is the read me off the new update and realy it is beyond me to underdstand what to do ............so here it is ?
Driver revision history:
Twinhan VP704A Driver Release note
Note:
1.In case the system crashes while running with VP704A, Please install ULI
USB 2.0 host driver in \ULiUSB20Driver
2. For XP/SP1, please update with the patch in
<http://www.microsoft.com/downloads/details.aspx?displaylang=zh-tw&familyid=733dd867-56a0-4956-b7fe-e85b688b7f86>
3.In XP/SP1, updating driver will crash the system, while new install is ok.
The trick to update driver in XP/SP1 is shown in the following steps,
a. Uninstall the driver
b. Unplug and plug the USB device
c. Install the driver
4. To support remote controller, please launch Agent.exe in \Agent.
Further details can be found in \Agent\Readme.txt
Known issues:
1. Multi-instance is not supported
2. Remote wakeup is not supported
3. High CPU usage in Analog audio/video capture
4. Bad VBI Signal using YUY2 color format
5. AV out of sync if audio captured from wrong filter.
(Fix:using the filter "USB Audio Device" in WDM stream capture device)
6. Noise with analog-TV and FM Radio
(Fix:using the filter "USB Audio Device" in WDM stream capture device)
Driver revision history:
2005/10/24, Version: 1.0.2.8
Bugs fixed and new features:
1.Crossbar not properly set.
2005/10/21, Version: 1.0.2.7
Bugs fixed and new features:
1.Firmware version read from FLASH OK!
2005/10/14, Version: 1.0.2.6
Bugs fixed and new features:
1.Mutil-Access driver blank part below part screen when VBI!
2.Mutil-Access driver HCT driver verify crash fix!
2005/10/07, Version: 1.0.2.5
Bugs fixed and new features:
1.Tuner Power off when S-Video,Composite.
2005/09/30, Version: 1.0.2.4
Bugs fixed and new features:
1.Agent.exe updated for repeat bug!
2.TI5150 Register for Video Format fix!
2005/09/29, Version: 1.0.2.3
Bugs fixed and new features:
1.A trial driver build for multiple access support. (in the folder "\Multi-Access")
Note: "USB Audio device" filter provided by system does not support mutil-Access.
2.Reset TI5150 when a new frequency is set
2005/09/27, Version: 1.0.2.2
Bugs fixed and new features:
1.Fix I2C unstable access on some devices.
2005/09/23, Version: 1.0.2.1
Bugs fixed and new features:
1.Analog TV becomes darker sometimes.
2005/09/15, Version: 1.0.2.0
Bugs fixed and new features:
1.Fix INF for Windows 2000 installation.
2.FM radio scan policy changed!
2005/09/13, Version: 1.0.1.9
Bugs fixed and new features:
1.USB serial number string not visible with USBView, firmware update required.
2.FM radio scan policy, return unlock if PLLOffset>=9x12.5KHz
2005/09/13, Version: 1.0.1.8
Bugs fixed and new features:
1.After switching between A/D/AV several times, video display becomes dark in THDTV 2.61
2005/09/12, Version: 1.0.1.7
Bugs fixed and new features:
1.Improve channel lock status check performance
2.Pinnacle INF Fix.
2005/09/09, Version: 1.0.1.6
Bugs fixed and new features:
1.Add some audio initialization function.
2005/08/31, Version: 1.0.1.5
Bugs fixed and new features:
1.NTSC & PAL mode resolution separation.
2005/08/30, Version: 1.0.1.4
Bugs fixed and new features:
1.AvgTimePerFrame.
2.Frame Drop.
3.Pinnacle inf file HCT chkinf fail.
2005/08/22, Version: 1.0.1.3
Bugs fixed and new features:
1.Add Remote controller interface in digital source filter.
2.A new Remote controller test tool with source code in \Test_RC.
2005/08/16, Version: 1.0.1.2
Bugs fixed and new features:
1.Reorg Pinnacel & Twinhan's driver & folder.
2.VP704A_BDA_Test tool, add system code test.
3.Set IR protocol standard by registry keys "IRSTANDARD", "IRSYSCODECHECK1" in INF file.
4.Firmware update
2005/08/15, Version: 1.0.1.1
Bugs fixed and new features:
1.Serial number function is lost while adjusting TV audio volume
2.RC6A CIR support
(This firmware uses GPIO3 (M9207 pin 80) to decode RC6 protocol.
The hardware should be reworked to connect M9207 pin 80 to CIR module and the fimrware
EEPROM should be flashed with \Firmware\M9207.bin )
3.Serieal number, MAC address and OEM device name supported.
Please refer to further details in \Firmware\readme.txt.
4.Ioclt sample source code included.
2005/08/08, Version: 1.0.0.10
Bugs fixed and new features:
1.Analog TV audio volume increase.
2005/08/04, Version: 1.0.0.9
Bugs fixed and new features:
1.Analog TV Video mode set failure.
2005/08/03, Version: 1.0.0.8
Bugs fixed and new features:
1.Off-centerf requency scan +/- 125Khz
2.Fix duplicated program scanned in MCE.
2005/08/02, Version: 1.0.0.7
Bugs fixed and new features:
1.THBDAConsole.exe "ulFixedBW", "ulDisableOffFreqScan", "ulMCEFreqTranslate" bug fixed
2005/07/28, Version: 1.0.0.6
Bugs fixed and new features:
1.THBDAConsole.exe "ulFixedBW", "ulDisableOffFreqScan", "ulMCEFreqTranslate" support
2.Improve I2C communication stability.
3.Unify Signal strength & quality indication as THBda ioctl interface.
4.Capture filter Lock status check.
2005/07/28, Version: 1.0.0.5
Bugs fixed and new features:
1. The same signal strength & quality indications as VP7046.
2. Debug build driver
2005/07/21, Version: 1.0.0.4
Bugs fixed and new features:
1.Update INF.
2005/07/20, Version: 1.0.0.3
Bugs fixed and new features:
1.Improve performance in PCM4
2.Switching from Analog TV Mode to FM Mode failure
2005/07/04, Version: 1.0.0.2
Bugs fixed and new features:
1.Production Tool FM test OK!
And here is the readme from the other file within the update ?
ULi PCI to USB Enhanced Host Controller Driver V1.72 for Windows 98 SE, Windows ME , Windows 2000 and Windows XP
INTRODUCTION
This driver supports ULi EHCI host Controller under Windows 98 SE, Windows ME , Windows 2000
and Windows XP.
CONTENTS OF THIS DOCUMENT
1. Installation Instructions
2. Uninstallation Instructions
1. Installation Instructions
(Windows 98 SE & Windows ME)
A.When ULi USB 2.0 Controller has attached on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- This program will copy driver files into your Windows system,then restart your computer.
2. After system reboot, Windows will find the new hardware "ULi PCI to USB Enhanced
Host Controller" and install the driver.
B.If no ULi USB 2.0 Controller on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- This program will copy driver files into your Windows system, then turn off your computer.
- Attach ULi USB 2.0 Controller card on your system and then reboot your computer.
2. After system reboot, Windows will find the new hardware "ULi PCI to USB Enhanced
Host Controller" and install the driver.
(Windows 2000)
A.When ULi USB 2.0 Controller has attached on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- This program will install and load the driver and you don't have to reboot the
computer.
B.If no ULi USB 2.0 Controller on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- This program will copy driver files into your Windows system, then turn off
your computer.
- Attach ULi USB 2.0 Controller card on your system and then reboot your computer.
2. After system reboot, Windows will find the new hardware "ULi PCI to USB Enhanced
Host Controller" and install the driver.
(Windows XP)
A.When ULi USB 2.0 Controller has attached on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- Click "NEXT"
- This program will install and load the driver and you don't have to reboot the
computer.
- After install ULi USB 2.0 driver successfully. System will detect "USB 2.0 Root
Hub". Please select "install the software automatically (Recommended)" and then
click "Next" button to continue install.
- This program will install and load the driver and you don't have to reboot the
computer.
B.If no ULi USB 2.0 Controller on system
1. Install ULi USB2.0 Driver
- Run the setup program.
- This program will copy driver files into your Windows system, then turn off
your computer.
- Attach ULi USB 2.0 Controller card on your system and then reboot your computer.
2. After system reboot, Windows will find the new hardware "ULi PCI to USB Enhanced
Host Controller", continue to install.
- After install ULi USB 2.0 driver successfully. System will detect "USB 2.0 Root
Hub". Please select "install the software automatically (Recommended)" and then
click "Next" button to continue install.
Notice:
If you can't setup driver successfully. Please reboot your system and then follow
above steps to install driver again.
2. Uninstallation Instructions
1. Open "Control Panel" folder.
2. Invoke "Add\Remove Programs" icon.
3. Choose "ULi USB2.0 Driver" item.
4. Click on "Add/Remove" button to remove drivers.
Change List:
1.74
1.fix issue that multi-interface keyboard can not be detected on the usb2.0 hub.
2.support all USB2.0 Host Controller.
1.73
1.fix issue that On Win98SE , Blue screen when unplugging some USB2.0 Scanner after scanning image.
2.fix issue that On Win98SE, Blue screen when unplugging some USB2.0 Scanner from USB 2.0 Hub after scanning image.
3.fix issue that On Win98SE, Blue screen while copying files across the SUNBOX UH-204 Hub.
4.fix issue that wirless lan will disconect when plug-in usb device.
1.72
1.Fix issue that system will crash when USB HD copy large file.
1.71
1.improve Power management function in Win98/ME.
1.70
1.Improve the function of devcie detection.
1.62
1.Fix the problem that a USB floppy under USB 2.0 HUB cannot function when system resume from suspend.
1.61
1.Fix the problem that some USB device under USB 2.0 HUB cannot be found if system resume from suspend.
1.60
1.To support power management functions when a HUB with USB device plug into
a root HUB.
1.57
1.Fix USB floppy with USB 2.0 HUB can't be detect issue.
2.Fix issue that audio can't display smooth when USB device attach to system.
3.Fix system can't detect USB dvice when USB device attach to system in
suspend mode.
4.Fix issue that when USB root HUB have full loading, USB HD sometimes
transaction fail.
1.56
1. Fix issue that DVD decoder device can't display properly.
1.55
1. Fix OTI USB 2.0 hand drive can't be detect issue.
2. Fix USB mouse can't use after resume from suspend.
1.54
1.Improve driver security.
1.53
1. Fix bulk transfer may stop if USB device is plugged in USB 2.0 hub
2. Fix USB 2.0 mass storage device can't be access after resuming from standby if there is another USB 1.1 device existing
1.52
1. Fix system pages fault when accessing mass storage device in Win98SE, or scandisk failure when selecting
automatically fix file system errors
2. Fix system may hang up in Win98SE/ME if USB 2.0 cardbus card is plugged
v.1.51
1. Improve USB 2.0 cardreader compatibility.
2. Fix USB IDE devices can't be accessed after resuming from standby/hibernation.
v1.50
1. Improve bulk transfer
v1.48
1. Fix USB 2.0 LAN driver installation hanging up
2. Fix some USB 1.1 cardreader can't be identified when plugged into USB 2.0 hub
3. Fix some laptops Win98SE booting hanging up
v1.47
1. Improve bulk transfer performance.
2. Fix USB 2.0 bulk webcam preview failure.
v1.46
1. Support USB 2.0 and 1.1 Isochronous devices
2. Fix system hanging up when rebooting system if USB 2.0 host controller is disabled in Win9X/ME
3. Fix system hanging up when uninstalling driver if there are USB 2.0 devices connected in Win2K/XP
4. Improve device detection capability in Win9X/ME
v1.45
1. Fix system hanging up when resuming from ACPI sleep mode.
2. Fix mouse sometimes doesn't disappear when it's unplugged.
3. Fix Win9X composite device detection failure and improve Win2K/XP composite device
v1.44
1. Support composite device
2. Improve device detection
v1.43
1. Improve IDE read/write transfer failure rate with USB 2.0 to IDE bridge on PC card platform
2. Fix high-speed device detected as full-speed device
3. Fix some USB mouses detection failure problem
4. Fix some USB 2.0 hubs detection failure problem
5. Fix Win98SE crashing if ULi EHCI 1.42 is installed
v1.42
1. Fix PC Card ejection hanging up in Win98/ME
2. Fix suspend/resume hanging up in Win98
3. Solve sometimes USB 1.1 device can't be detected if OS boots with USB 2.0 and 1.1 devices plugged
4. Fix some PC Card USB 1.1 device detection failure
v1.41
1. Add new feature that system can install driver before device is plugged.
2. Fix PCMCIA OHCI controller resource assign issue on Windos ME.
v1.40
1. Support Win9X/ME/2K/XP with ULi USB 2.0 driver.
2. Fix PCMCIA EHCI controller detecting USB 2.0 device problem in Win9X/ME.
v1.32
1. Fix issue that driver can't detect Microsoft driver in Windows XP
if OS path is not c:\windows.
2. Fix issue that driver can't detect USB 2.0 controller device in in some system.
v1.31
1. Fix issue that driver can't install on Windows 2000.
v1.30
1. Fix issue that Win9X/ME shows no USB 2.0 Root Hub.
2. Fix issue that hanging up when second entry into Win9X S1 with HID device plugged.
3. Fix issue that sometimes when you click "Scan for hardware changes".
to PNP ULi USB2.0 controller, system will informs you the usbehci.sys
file can't be found.
4. Fix issue that v1.20 finds no EHCI controller to install driver for after different
verison of ULi EHCI controller devices are plugged and unplugged.
5. Support installing driver for more than one ULi EHCI controller devices existing on
system at the same time.
6. Fix Win2K/XP shows USB Root Hub for USB 2.0 Root Hub.
v1.20
1.Support ULi USB 2.0 Host controller driver for Windows 98SE/ME/2000/XP.
ULi Coporation. (ULi) web sites:
http://www.uli.com.tw/ (Taiwan)
CAN ANYONE TREAT ME LIKE A TWO YEAR OLD AND GIVE SOME GUIDANCE AS TO HOW TO ACHIEVE THIS UPDATE .
i WOULD BE VERY GRATEFULL AND KIND OF THINK IT WOULD BE BENIFICIAL TO A LOT MORE PEOPLE AS I SEE A LOT OF XP AND PROBLEMS OF THE KIND THIS UPDATE IS SUPPOSED TO FIX .It says above 2 relevant and 1 correct answere available .............
I'm new here so could anyone direct me to these answeres?
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