Convergence 1u3 Login Error

On occasion, when users log into our Convergence server, instead of showing their mail, they get an page with what looks like the output of an XML message resembling the following:
<iwcp error-code="0">
- <loginResponse>
  <message>Success</message>
  <sessionIdKey>JSESSIONID</sessionIdKey>
  <sessionIdValue>d29adc89ef2450b4836ce0db088d</sessionIdValue>
  <appToken>token=FzRtN1FZAH</appToken>
  <userLang>en</userLang>
  <cacheBustId>14.01_234646</cacheBustId>
  <nextURI>/iwc_static/layout/main.html</nextURI>
  </loginResponse>
  </iwcp>
and nothing else. However, if they reload the page, they will usually get right in. Has anyone seen this before? We have applied Convergence patch -14, but this happened before we applied the patch so we don't think it's an issue with the latest patch.
Thanks,
Jim

What is the Browser?, Is it happening on particular browser version?
Do you have reproducible steps?
regards,
D.NReddy

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