Convergence - corporate directory questions
We need Convergence to search an external corporate directory. Our external directory is populated by a more authoritative database, and the data is sanitized to not contain restricted (FERPA) data.
1. When will support for an external corporate directory be added to Convergence?
2. How do you disable the default option to search the Corporate Directory? We can't allow users to search the backend ldap server, and it is misleading to have it present in the interface.
3. Ideally, we want this to be configured on a per domain basis, since some of our domains will need to search a different corporate directory. Will there be a way to add dojo customizations to change which directory(s) will be searched?
Jesse
jessethompson wrote:
We need Convergence to search an external corporate directory. Our external directory is populated by a more authoritative database, and the data is sanitized to not contain restricted (FERPA) data.
1. When will support for an external corporate directory be added to Convergence?You can achieve this already e.g.
./iwcadmin -w password -o ab.corpdir.[default].ldaphost -v "remoteldap.domain.com"
./iwcadmin -w password -o ab.corpdir.[default].ldapport -v 389
./iwcadmin -w password -o ab.corpdir.[default].ldapbinddn -v 'cn=Directory Manager'
./iwcadmin -w password -o ab.corpdir.[default].ldapbindcred -v 'password'Side Note: I just logged a new bug with regards to attempting to configure a failover ldaphost system using the steps above -- a single ldaphost does work however:
bug #6825805 - "Failover corporate LDAP server not configurable"
2. How do you disable the default option to search the Corporate Directory? We can't allow users to search the backend ldap server, and it is misleading to have it present in the interface.There is an option to enable/disable the Corporate Address-book, unfortunately it doesn't work, at least not in my pre-release patch -07 test installation:
./iwcadmin -w password -o ab.corpdir.[default].enable -v falsebug #6825820 - "Disabling Corporate Directory causes Convergence to hang during loading of interface"
3. Ideally, we want this to be configured on a per domain basis, since some of our domains will need to search a different corporate directory. Will there be a way to add dojo customizations to change which directory(s) will be searched?It is already possible to configure per-domain settings for corporate/personal addressbooks. For example I created a new domain (another.domain.com) and set the following:
./iwcadmin -w password -o ab.{another.domain.com}.psrootpattern -v 'ldap:///piPStoreOwner=%U,o=%D,o=PiServerDb'
./iwcadmin -w password -o ab.{another.domain.com}.pstore.defaultserver -v domainid1
./iwcadmin -w password -o ab.{another.domain.com}.pstore.[domainid1].ldaphost -v remoteldap.domain.com
./iwcadmin -w password -o ab.{another.domain.com}.pstore.[domainid1].ldapport -v 389
./iwcadmin -w password -o ab.{another.domain.com}.pstore.[domainid1].ldapbinddn -v "cn=Directory Manager"
./iwcadmin -w password -o ab.{another.domain.com}.pstore.[domainid1].ldapbindcred -v password
./iwcadmin -w password -o ab.{another.domain.com}.maxpagedsearch -v 10
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].urlmatch -v ldap://corp-directory1
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].searchattr -v 'entry/displayname,@uid'
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].lookthrulimit -v 3000
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].ldaphost -v remoteldap.domain.com
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].ldapport -v 389
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].ldapbinddn -v "cn=Directory Manager"
./iwcadmin -w password -o ab.{another.domain.com}.corpdir.[corpdomainid1].ldapbindcred -v passwordThe options above are described here:
http://wikis.sun.com/display/CommSuite/Sun+Convergence+Administrative+Tasks#SunConvergenceAdministrativeTasks-Howtosetupadomainbasedconfigurationforaddressbook%3F
Note: I did hit yet-another problem when configuring the above:
ADDRESS_BOOK: ERROR from com.sun.comms.client.ab.wabp.WABPEngine Thread
httpSSLWorkerThread-80-0 at 2009-04-03 04:36:34,55
1 - WABPEngine.process: exception in search_entry.wabp Too many opened paged searches :
psearchBook: too many psearch: 0I was able to resolve this error by setting:
./iwcadmin -w password -o ab.{another.domain.com}.maxpagedsearch -v 10Regards,
Shane.
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Hi Shane,
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-Vvasandhan wrote:
1. I want to have ability to create multiple corporate directories. I had that ability in UWC, but its not working in IWC. do I have to do anything special. Example, I have a directory for students and another for staff. I want to list them as two separate directories "Staff directory" and "Student Directory". I don't see any way of doing this in Convergence.This functionality doesn't yet exist in Convergence. If this is important functionality for your environment then I would suggest you raise the following RFE with your Sun Account Manager:
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2. I have more than 20000 users in my directory, and When I click on the corporate directory, it takes for ever to display the users. Even if i search it takes for ever. I even reduced the lookthrough limit to 25. still i think its trying to search for the entire directory.
Any help on tuning will help me.I suggest you read through the following thread (especially the posts at the end):
http://forums.sun.com/thread.jspa?threadID=5389715
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first post!
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Hello All!
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Configure LDAP directory
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Sun ONE Directory Server 5.2
Sun ONE Directory Server 6.x
OpenLDAP 2.3.39
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Terry -
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I need to limit specific queries from Corporate Directory search based on Department. CCM 4.1(3)
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JoePlease use IDM forum for IDM related questions. This is proxy forum.
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CallManager 5.1(3) corporate directory name change
I'm trying to change the text on the phone for "Corporate Directory" to another name. I've been told to set up a external "LDAP Server" (using Active Directory (Win2003 Server). I've gotten to the point where I have "IP Blue" talking to my new AD but I cannot get the phones (7970's) to work. Note this is in a lab getting ready to deploy
Hi
Frankly speaking, I did not understand you question properly. But for now, as recomended, please change all the hostnames to IP Address under the enterprise parameters.
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Hi
I'm not sure if this expected behavior or a bug but a search for a mail group in the Corporate Directory of Convergence returns the name of the group in the list in the left panel but no details of the group (such as mail address) in the panel on the right. The Corporate Directory search works correctly for people and returns the full set of attributes.
The version of Convergence is:
./iwcadmin -V
Sun Convergence 1.0-4.01 (built December 8 2008 - 14:54:08)Platform:
uname -a
SunOS mail1 5.10 Generic_138889-03 i86pc i386 i86pcThe iwcadmin options relating to search:
ab.corpdir.[default].searchattr = entry/displayname,@uid,person/surname
ab.corpdir.[default].searchfilter =
ab.corpdir.[default].urlmatch = ldap://corpdirectoryThere are no errors in iwc.log and the LDAP search suggests all attributes are requested. For example, an extract from the LDAP access log when searching for a group called cn=systems:
[01/Apr/2009:09:59:54 +0100] conn=10882 op=31 msgId=101 - SRCH base="o=xxxxx" scope=2
filter="(|(uid=systems)(sn=systems)(cn=systems))" attrs="* createTimestamp"
[01/Apr/2009:09:59:54 +0100] conn=10882 op=31 msgId=101 - RESULT err=0 tag=101 nentries=1 etime=0In case there are some missing objectclasses or attributes in our group definitions (which were imported from an earlier version of Messaging Server (5.2)), here is an LDIF file for an example group:
dn: cn=systems,ou=Groups,o=xxx.com,o=isp
mgmanHidden: false
mgmanMemberVisibility: NONE
mgmanJoinability: NONE
mgrpErrorsTo: [email protected]
preferredLanguage: en
mailDeliveryOption: members
inetMailGroupStatus: active
mailHost: mail.xxx.com
mail: [email protected]
cn: systems
objectClass: top
objectClass: groupOfUniqueNames
objectClass: inetMailGroup
objectClass: inetMailGroupManagement
objectClass: inetLocalMailRecipient
objectClass: nsManagedMailList
owner: uid=sysadmin,ou=People,o=xxx.com,o=isp
description: Systems Team
uniqueMember: uid=user1,ou=People,o=xxx.com,o=isp
uniqueMember: uid=user2,ou=People,o=xxx.com,o=ispThanks,
Alancs0alu wrote:
I'm not sure if this expected behavior or a bug but a search for a mail group in the Corporate Directory of Convergence returns the name of the group in the list in the left panel but no details of the group (such as mail address) in the panel on the right. The Corporate Directory search works correctly for people and returns the full set of attributes.This is the expected behaviour in the version of Convergence that you are using. In the next Convergence patch (-07 a.k.a. Convergence update 2) selecting a corporate directory group will display additional group related information including a brief listing of the members of the group and email address.
Note however that group view functionality will not mirror that provided by UWC/CE i.e. the ability to expand and view details for each group member. There is an existing RFE to have this functionality added in a future revision of Convergence:
RFE#6801528 - "Provide mechanism to view members of corporate directory groups"
Regards,
Shane. -
Convergence Corporate address book
Good Morning,
We are currently running Convergence patch 4 and i noticed a small issue the the Address book. In particular the corporate directory,
when highlighting the corp directory tab in convergence there is an option to "add to address book" function.
When clicking on this button, it will throw an error stating "Save contact failed".
I imagine the problem stems from the address book being a corporate directory will not allow any normal user to modify the corp address book.
But from a user perspective it is very confusing, because they believe clicking on the entry and the "add to address book" button will allow them
to add the entry to the personal address book tab.
Is my assumption correct?
Thanks.continuation of the aboves debug
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,811- cookie = JSESSIONID=60c7655bd8b9c09e42eddc1f3863; iwc-auth=lang=en-us:token=moU4GZopM7:path=/iwc
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,812- connection = keep-alive
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,814- host = some.domain.com
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,815- multivalued parameters will be seperated with ;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,817- srcbookid = e11dd4bbfc334;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,819- destbookid = e11dd4bbfc143;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,820- entryid = sbm2003;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,822- token = moU4GZopM7;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,824- fmt-out = JSON;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,825- dojo.preventCache = 1232555181019;
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,827- End request
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.coresrv.CorePersonalStore Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,829- searchBookAndCopy: bookEntryID=e11dd4bbfc334, filter=|(entry/@entryID=sbm2003)
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.coresrv.DBHandler Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,830- Entered DBHandler.getDBPluginMapFromURL(ldap://corpdirectory)
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.coresrv.DBHandler Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,845- Evaluating ldap:// if matches with ldap://corpdirectory
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.coresrv.DBHandler Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,862- Evaluating ldap://corpdirectory if matches with ldap://corpdirectory
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.coresrv.DBHandler Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,864- Match found: ldap://corpdirectory
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,867- WABPEngine: null
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,868- *** Start Stack Trace ******
ADDRESS_BOOK: DEBUG from com.sun.comms.client.ab.wabp.WABPEngine Thread httpSSLWorkerThread-8080-4 ipaddress=some.ip.address.com sessionid=60c7655bd8b9c09e42eddc1f3863 at 11:24:57,870- ****** End Stack Trace ****** -
Access to Corporate directory doesn´t work in cucm 9.1
Hello,
we are trying to access Corporate directory from ip phones without LDAP integration. The IP Phone gives me that answer when I press directory button.
Error XML[4]: error analisis
My question is if LDAP integration is neccesary to access Corporate directory.
Thanks in advanceAre you using a locale different from the default (En-US)? Can you check if the phone locale that was installed on the CUCM is compatible with the phone firmware? Can you try a higher phone firmware and higher locale which is compatible with that phone firmware?
-
Jabber IM for iPhone and corporate directory search
Hello!
In the Administrator's Guide (http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/8.6/Cisco_Jabber_IM_for_iPhone_Admin.pdf)
I cannot find an example of how configuring the client to search in the corporate directory, or the
requirements to do this. I don't understand how it works, in Cisco Jabber for Windows we configured UDS to search into CUCM directory, but it was also possible to use a external LDAP.
I tried also to configure a LDAP Profile in CUPS, and to associate the user to this profile but Jabber IM cannot find any contacts.
CUPS 8.6(3), Cisco Jabber IM 1.0.0
Regards,
MirkoJabber IM for iPhone use the LDAP profile configurable on the CUPS Admin page, Application->Cisco Jabber->LDAP Profile.
At first you have to configure your LDAP Server (Application->Cisco Jabber->LDAP Server): add here the IP Address of the LDAP Server with port 3268 and protocol type TCP, when you don't need to use LDAPS.
After that configure the LDAP profile and associate the user to this profile: you can do this either in the user setting page (Application->Cisco Jabber->User Setting) or directly on the LDAP Profile page.
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