Conversation does not appear on screen

One particular instant messaging conversation does not appear on screen. I am notified when a new message is sent to me, and when I hover over the Skype icon on the Windows toolbar I can see the icon for the conversation window, but the conversation itself does not appear.  All other conversations appear just fine.  It happens to be a running conversation with my boss, so I really would like to fix it.  Currently when I get a message in this conversation I have to use Skype on my phone to participate in the conversation, but it is much faster to type on my computer keyboard than on my phone. Thanks for your help.

Computer clock time is correct.  No, it hasn't been wrong, or at least I have never had to reset the time, it's always been correct.  This is the only conversation this is happening with.  It's still happening.  I have to go to my phone to message in this particular conversation.  My boss was on leave for awhile and so this conversation was inactive for a couple of months.  It was working fine before she left.  One more piece of info ... I used to have two monitors, now I'm using only one.  But switching to one monitor didn't affect any of the other conversations I participate in.

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