'conversion failure' message
I get a 'conversion failure' message when I try to export a pdf file. The file has not been processed. An error has occurred which stopped the processing of the PDF. - How can I resolve this error?
Using my online account Trying to convert various PDF files to Excel spread sheets some work fine others fail I regularly convert these same files to excel last night it failed to convert to excel but would convert to RTF Running windows 8 IE 11
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I get "conversion failure" message when attempting to upload to combine. Help.
I'm trying to combine two pdf. The upload tells me "conversion failure" each time, without further information. any ideas?
Most people are going to see that message as a result of not properly closing Firefox, and then attempting to reopen Firefox. This problem is most likely to occur on Windows Operating systems, less frequently on Linux and Mac systems but not unheard of on any system.
Because you are on a Mac, I am referring you directly to an article that has been reworded for each operating system.
: http://kb.mozillazine.org/Kill_application
To properly close Firefox on your Mac use "Firefox" button -> Quit Firefox, and not with the "X" in corner of window which simply closes the window and not necessarily Firefox.
When you get stuck as you have described you must Force Firefox to terminate as described at the end of the article:
Mac OS X
:Open Apple Menu and select "Force Quit". For Mac OS X 10.3 and later, you can also use the Activity Monitor found in your "Utilities" folder (Applications -> Utilities -> Activity Monitor).
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small> -
Receiving 'conversion failure' message when converting file to Excel
Looking for some assistance, just purchased the package and it doesn't work!!!!!!!!!!!!!
Hi jaymorgansmith,
I just checked your account, and see that your order is still processing in the order management system. It can take a few hours for an order to process fully. But once it does, you should have no problem logging in and converting your files.
I apologize for the inconvenience. If you're still unable to log in in a few hours, please let me know.
Best,
Sara -
I just bought ExportPDF. I have tried multiple times to convert a 20Mb PDF into Excel and I always get the generic Conversion Failure message.
I have tried from https://cloud.acrobat.com/exportpdf and from Adobe Reader in my desktop.
I have tried with OCR enabled and not enabled.
I'm frustrated. Can someone please help?Hi jcarman2014,
I can certainly understand your frustration. Please try the following for starters:
Clear the browser cache.
Make sure that you're using a supported web browser: System requirements | Acrobat.com
Make sure there are no firewall/proxy settings that may be limiting your access to the Internet.
I'm curious to know more about the PDF that you're converting. Do you know how it was created? What does it contain (text, graphics, a mix of both?).
I look forward to hearing back from you.
Best,
Sara -
I tried each of the available exportformats: .doc, .docx, .xls, .rtf. None of them worked, which only the message "conversion failure".
Hi bergmanc,
It sounds like there may be an issue with the file that you're trying to convert. Have you tried to convert other files? If so, are they converting without error?
Please tell me a little more about the file that you're trying to convert. For example, what is its file size, how many pages does it have, are there lots of graphics, or a mix of fonts? If the file is complex, it may be that the ExportPDF service is timing out before it can complete the conversion process. It also possible, that the PDF may not be written properly, if t was created by a third-party appellation.
You can simplify the conversion process by disabling OCR as described here: How to disable Optical Character Recognition (O... | Adobe Community (but this solution isn't optimal if the PDF was created from a scanned document.)
Please let us know a bit more about your file, and we'll see what we can figure out.
Best,
Sara -
Using the Export to PDF online service, I get "Conversion Failure" error message; why?
The documen t was originally created with Word (*.doc) then printed to PDF format; now I need to convert back to Work, but I get the "Conversion Failure" error message, both on conversion back to *.Doc format and attempt to convert to *.docx format.Hi lfordlaw,
How large is the PDF that you're trying to convert? How did you generate the PDF from Word (did you use Acrobat, or Word's built-in PDF generator)? What version of Word are you using?
The answers to those questions should help us get to the bottom of things.
In the meantime, please try the following:
Clear the browser cache and log back in to https://cloud.acrobat.com.
Try a different web browser (see System Requirements | Adobe Acrobat Pro and Online Services for a list of supported browsers).
Try to convert a different file (if you can convert another file without error, the one you're receiving the error on may be damaged).
I look forward to hearing back from you.
Best,
Sara -
Pdf pack will not create a pdf from a tiff file conversion failure Why
pdf pack will not create a pdf from a tiff file conversion failure Why
Hi David Turner,
What is the exact error message which you are facing while converting the file from .tiff format to PDF format.
As per my knowledge, PDF Pack supports conversion from .tiff format to PDF Format -Different File formats that Adobe PDF Pack supports.
Regards,
Rahul Tyagi -
Got a error message of "conversion failure" from a PDF to word, what are next steps in trouble lshooting?
ThanksHi Dean,
How can I assist? Are you still experiencing trouble? Would you like me to take a look at your document for you?
Looking forward to hearing back from you.
Kindest regards, Stacy -
Why Conversion failure PDF to Word?
I am new to this but just tried to convert two files from PDF to Word and got Converstion Failure message. PDF files are 50 meg each + a few photos/art. If too large, how do I break the PDFs up? If photo is the issue, how do I work around this?
Hi bergmanc,
It sounds like there may be an issue with the file that you're trying to convert. Have you tried to convert other files? If so, are they converting without error?
Please tell me a little more about the file that you're trying to convert. For example, what is its file size, how many pages does it have, are there lots of graphics, or a mix of fonts? If the file is complex, it may be that the ExportPDF service is timing out before it can complete the conversion process. It also possible, that the PDF may not be written properly, if t was created by a third-party appellation.
You can simplify the conversion process by disabling OCR as described here: How to disable Optical Character Recognition (O... | Adobe Community (but this solution isn't optimal if the PDF was created from a scanned document.)
Please let us know a bit more about your file, and we'll see what we can figure out.
Best,
Sara -
Conversion failure when using PDF Pack to convert a publisher file
Up until the last few months, I used acrobat 8 to convert my church's newsletter from Publisher to PDF for posting on our church website. When we switched to Windows 8 in January my Acrobat 8 couldn't be installed. We just registered for the PDF pack with the yearly subscription fee and I have tried twice to convert our most recent newsletter. Both time the conversion failed with the second time sending the message that the file was too complex or too large to convert.
What do I need to do to make Acrobat XI as least as capable as Acrobat 8 in converting publisher files?Hi eec hampton,
Adobe PDF Pack and Acrobat XI are two different things. PDF Pack is an online service, whereas Acrobat XI is a much more current version of the Acrobat that you had on your computer until recently.
There is a file size limit to the files that you convert with PDF Pack (100MB), but even when a file falls below that file size, the complexity of the file (how much text and graphics, and so on) can cause conversion failure. (You could be dealing with bandwidth issues, for example, as the file is uploaded to the Internet for conversion.)
One option it to convert smaller portions of the newsletter. You can also download a free 30-day trial of Acrobat XI from www.adobe.com/products/acrobat.html, and convert your publisher document using that.
Please let us know how it goes.
Best,
Sara -
I keep getting conversion failures when trying to convert PDF files to EXCEL files, file size ranges from 700K to 2800K. The failure message give no details.
ScottHi Scott,
What is the exact failure message you are receiving? I'd like to help if you haven't solved the issue as of yet.
Looking forward to hearing back from you!
Regards,
Stacy -
Error Oxc18a0001..print failure message
I get an error print failure message and I have followed the troubleshooting steps in the manuel, but that didn't work. What else can I do to try and solve this issue.
OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say “Support” and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occuring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors pritned perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
tecnical support for hp printing -
What is causing conversation failure?
I'm trying to combine several pdfs into one pdf and I get an error message (conversion failure). What am I doing wrong?
See if the applications are supported > http://www.roaringapps.com Also, press Shift key in boot and install Mountain Lion
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Imminent hard drive failure message
can i return my laptop to the store for a replacement.. it is less than 5 months old and i am getting an imminent hard drive failure message. totally unacceptable
HP will replace the hard drive under warranty. Not too many stores will permit a return after 5 mos. We can also assist with a hard drive replacement.
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Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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