Conversion Failure while combining files

I have a paid subscription and have been trying to combine files this morning and am receiving conversion failure errors. There is no document that is any different than I normally combine- so I am at a loss and very frustrated being this is my first month paying.

Hi Dune 813,
I'm sorry that you're having trouble combining files. How many files are you trying to combine, and how long into the process do you receive the Conversion Failure error? Are the files that you're trying to combine complex? What happens when you combine fewer files?
Some things to try for starters are clearing the browser cache, or trying a different browser.
Please let us know how it goes.
Best,
Sara

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Conversion Failure when combining less than 12 files

Cleared cache on Firefox. Files are less than 300kb each.
Any ideas?

Hi Stephen Howard,
No, nothing as such!!
Firefox is compatible with our products and services,
I would recommend you to update your Firefox browser to the latest version ( If it isn't Updated) and then Try Clearing Cache and History of your Firefox browser, Later try Converting that file again using Firefox.
Please let me know if you face any Problem.
Hope that helps
Regards,
Rahul Tyagi

File conversion error when combining files

Hello,
I am using Adobe Create to combine several files (both word and pdf) into a single pdf document. I have done this several times in the past with no problems. However today it won't allow me to combine any documents which are already in pdf format. The system generates an error for each of these documents as: "Conversion Failed". I am clearly not trying to convert them, but rather to combine them... Any ideas?

Hi gina_hall_7848,
If you're combining both Word and PDF files into PDF, there is some conversion happening (with the Word docs, as they're converted into the combined PDF file). If you're getting the error when combining only PDF files--that's another story. It could be that one or more of the files that you're combining isn't in a supported format, or that Adobe PDF Pack is timing out before it can complete the conversion.
Does the error occur regardless of what files you try to combine?
Best,
Sara

Acrobat X Pro lagging/never finishing while combining files into pdf?

Hi all,
I'm trying to complete the simple task of combining multiple word documents into one pdf. Since my ultimate product will be very long, I tried to do a test with 2 very small size (text only) word documents. Even this TEST failed to combine -- acrobat hung while "converting" the first file, even after waiting 15+ minutes. How long does this process take?? What am I doing wrong?

Somethings to try:
If not already done ensure all available Acrobat X updates are done.
Open the MS Word files and output PDF from each.
Then open Acrobat X Pro and use the Combine feature to aggregate the PDF files.
Be well...

Tag structure lost while combining multiple PDF files

Hi All,
As per client requirements, we have been using ABBYY Fine reader to create PDFs. After creating multiple PDFs of a huge book (separated logically according to Units consisting diff Chapters), we have tagged them correctly.
We need to know put these tagged PDFs together. However, while combining multiple tagged files, we loss the Tagged structure!!! (using Adobe 8 Professional)
Any idea, why are we losing our tags in the combined file? Any help in this matter would be highly appreciated!
Thanks in advance!
Mamta

Hello Steve (and ALL),
We are combining the files using File --> Combine Files... dialog box. We also tried Document --> Insert Pages. In both the cases, my tag structure of all files just dont appear!
While combining files we get the following:
Tags
--- Document
-----Part (Empty)
-----Part (Empty)
-----Part (Empty)
(The number of "Part" corresponds to the number of files I try to combine)
While Inserting the pages into a file, we only get to see the tag structure of the first file into which we insert the pages.
Are there any other methods to combine the files???
Regards,
Mamta

Combining files into a single pdf stopped working

I used to be able to combine files into a single pdf on my Mac using Adobe Acrobat XI Professional. Now when I select "combine files into a single pdf", I just get a short vertical line with a gray cloud around it in the center of my screen. Do I need to reinstall the program?

Hi geolawrocks,
Welcome to Forums, I would be more than happy to help you with the issue but, i have few questions.
1) What is the error message you get while combining files?
2) When did it last worked?
3)Any changes to the application/OS that you made (Update)?
If possible, Kindly include the screenshot.
Thanks,
Vikrantt

Office 2013 .pub keep getting a conversion failure.

I have 43 pages of .pub from Office 2013 that keep failing conversion in the single conversion and the combine files option.
I purchased this subscription specifically for this task on time sensitive material and I cannot obtain the PDF.

Sara,
Thanks for your reply. I am on OS Windows 8.1 and Office 2013. I am on a server but I also tried converting offline at home. I realize that there are firewall settings in the laptop configuration.
The project is a yearbook for our school so I don't think smaller copies of the file are possible. I'm not exactly sure of how you mean. There are Disney pictures (permissable) on them as well as photographs on most.. The printer was able to successfully PDF the files individually. This is the major project for us and I still want to see if I can get it to work. We have other occassions where we need PDF's and PDF to Office conversions but it is sporadic. We decided on the monthly subscription to handle those sporadic occassions.
I was able to pdf the cover.
My higher level tech support is coming down on Monday and I will pose the firewall questions to them but if you have any other suggestions for me in the meantime I would appreciate it. It doesn't make sense for us to pay for a subscription if it isn't going to work for us.
I appreciate your advice.
Regards,
Kathy

Why do I get an Conversion Failure error when I combine files?

I have "Adobe PDF Pack" having functionality of "Combining multiple files into a single PDF", which stopped working, and prompting "A Conversion Failure".

I have the same problem, it just started. These are small, simple PDF files, only two of them. And I've tried it with lots of different files, all are having conversion failures. I'm using Firefox for Mac. I've rebooted, updated the acrobat applications on my computer, cleared my browser cache, uninstalled and re-installed Adobe browser plug-ins (no idea if they're involved in this process but I'm just trying whatever I can think of)...nothing works.This is a function I really need to have, is there another option besides the PDF Pack??

Pdf pack will not create a pdf from a tiff file conversion failure Why

pdf pack will not create a pdf from a tiff file conversion failure Why

Hi David Turner,
What is the exact error message which you are facing while converting the file from .tiff format to PDF format.
As per my knowledge, PDF Pack supports conversion from .tiff format to PDF Format -Different File formats that Adobe PDF Pack supports.
Regards,
Rahul Tyagi

File conversion failures

Trying to combine pdf files to a single file and get file conversion failure. What's wrong?

All are pdf files saved or converted from word. I've been able to convert several other files. I have also systematically tried to leave out one file and combine the rest (total 6 files). Any way to determine which file is the problem.

I get a conversion failure every time I upload a pdf to combine - any ideas?

I get a conversion failure every time I upload a pdf to combine - any ideas?

Hi sharon,
Have you tried combining any other PDFs apart from ones which fail to combine?
Are the PDF files complex or simple?
You might try using a different browser.
Regards,
Anubha

Problems converting PDF to MS Word document. I successfuly converted 4 files and now subsequent files generate a "conversion failure" error when attempting to convert the file. I have a large manuscript and I separated each chapter to assist with the co

Problems converting PDF to MS Word document. I successfully converted 4 files and now subsequent files generate a "conversion failure" error when attempting to convert the file. I have a large manuscript and I separated each chapter to assist with the conversion; like I said, first 4 parts no problem, then conversion failure. I attempted to convert the entire document and same result. I specifically purchased the export to Word feature. Please assist. I initially had to export the Word Perfect document into PDF and attempting to go from PDF to MS Word.

Hi sdr2014,
I'm sorry to hear your conversion process has stalled. It sounds as though the problem isn't specific to one file, as you've been unable to convert anything since the first four chapters converted successfully.
So, let's try this:
If you're converting via the ExportPDF website, please log out, clear the browser cache, and then log back in. If you're using Reader, please choose Help > Check for Updates to make sure that you have the most current version installed.
Please let us know how it goes.
Best,
Sara

Why do i always get conversion failure when converting pdf files to xls in exportpdf program?

I have had export pdf for months. I cannot export pdf files to excel files. It always says conversion failure. Anyone have any idea why this is happening? I am so frustrated! This was supposed to make my payroll reports easier, but it has not helped at all.

Hi denise/sharon,
I can understand your frustration. Are you converting via the ExportPDF website, or from within Adobe Reader? Does the conversion failure occur every time that you try to convert a file (has it ever worked for you)?
Since you're talking about payroll, I'm assuming that you're accessing ExportPDF from a corporate computer. You may want to check with your IT department to make sure there are no firewall/proxy settings that limit your access to the Internet.
Also, make sure that you're using a supported web browser. You can find a list here: System Requirements | Adobe Acrobat Pro and Online Services
Finally, if you're using Reader, you can try disabling OCR (optical character recognition) by following the steps in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel.
Please let us know how it goes.
Best,
Sara

Conversion failure when using PDF Pack to convert a publisher file

Up until the last few months, I used acrobat 8 to convert my church's newsletter from Publisher to PDF for posting on our church website. When we switched to Windows 8 in January my Acrobat 8 couldn't be installed. We just registered for the PDF pack with the yearly subscription fee and I have tried twice to convert our most recent newsletter. Both time the conversion failed with the second time sending the message that the file was too complex or too large to convert.
What do I need to do to make Acrobat XI as least as capable as Acrobat 8 in converting publisher files?

Hi eec hampton,
Adobe PDF Pack and Acrobat XI are two different things. PDF Pack is an online service, whereas Acrobat XI is a much more current version of the Acrobat that you had on your computer until recently.
There is a file size limit to the files that you convert with PDF Pack (100MB), but even when a file falls below that file size, the complexity of the file (how much text and graphics, and so on) can cause conversion failure. (You could be dealing with bandwidth issues, for example, as the file is uploaded to the Internet for conversion.)
One option it to convert smaller portions of the newsletter. You can also download a free 30-day trial of Acrobat XI from www.adobe.com/products/acrobat.html, and convert your publisher document using that.
Please let us know how it goes.
Best,
Sara

When combining files, conversion keeps failing with red notice that the document if password protected. What does that mean and what do I do?

When combining files, conversion keeps failing with a red notice that the document is password protected. I was combining all pdf files and had just been successful with some of the same content under a different file name. What is wrong and how do I correct it?

Hey SUSANO,
I am sorry but you cannot combine files if they are password protected.
You can check the same under 'File > Properties> Security
Regards,
Anubha

Conversion Failure while combining files

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