Conversion to 9.0 from 8.0 lost ability to append emails to file

We had everyone in the office on Acrobat 8.0 and Reader 8.0. I converted to Acrobat 9.0 and Reader 9.0.  I have since converted Reader back to 8.0 due to printing issues. I still use Acrobat 9.0.  The Outlook AdobePDF tab conversion setting is Acrobat 8.0.
I create and append email messages to files on the server from Outlook. Today we found that:
If I created the email thread archive, no one else can append to it but me (error message: PDFMaker cannot append to the selected Adobe PDF archive because it was not created by Outlook PDFMaker)
If someone else created the email thread archive, *I* cannot append to it since upgrade to 9.0 although it worked when I was using 8.0 (no error message, it just fails)
Also, if I attempt to append an archive someone else created, although it appears to work, no email actually appends and I get no error message telling me the append failed.
Appears to be a version conflict but I have no idea how to fix it.  Needing advice.  This has created a rather large pile of work for me.

If you created an email archive in an earlier version of Acrobat, you first need to migrate your old PDF email archives to PDF Portfolios in Acrobat 9. I've included the link on how to do this for your reference.

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