Convert to PDF error

I bought convert PDF a few weeks ago and about 90% of the time I try to convert a PDF, no matter what the file is, an error message comes up and it does not covert for me. What is the problem here?

Hi Sarah,
How frustrating! Can you please tell me what the error message is, in full? Are you trying to convert via Adobe Reader, or through the web interface at https://cloud.acrobat.com?
Here is some basic troubleshooting to try first:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
If you're converting via Reader, try through the web interface.
Please let us know how that goes. If you're still having trouble, let us know what the error message is, and tell us more about the files you're converting (how large they are, how the PDFs were created, and so on).
Best,
Sara

Similar Messages

Acrobat 8.1.2 right-click web page, convert to pdf error

I can't convert web pages to pdf using IE 7 and Adobe 8.1.2.
Vista, IE 7, Adobe CS3, Acrobat 8.1.2 gives the following error converting any web page:
"Acrobat had an error converting to pdf."
Help?

[Html to PDF problem / IE 7 and Acrobat 8x convert webpage to pdf]
What is the deal? does anyone from tech support know about this issue?
Not only that, i also have the CS3 Web Premium package and when i go to unistall components--Acrobat doesn't even show up. Not in Programs/Features for unistall under Vista--what gives?
i also run Revo Uninstaller and it doesn't see it either. i found on NemesisV Blog a 3-4pg manual unistall that takes me deep into the registry, i can't believe it--i'm so pissed.
Steve

Error in converting a pdf document to a Word document

I have Adobe Acrobat 6 running under Win XP.
My Panasonic Lumix camera manual is a pdf file that I wish to place on my Kindle 4. I copied the pdf file across but, although Kindle is supposed to be able to handle pdf files, it wouldn't with this one - it simply froze when I opened it in the Kindle. I therefore decided to convert the pdf file to a Word document file and email it to Amazon for a free conversion to a Kindle azw file. I attempted to use Save As in Acrobat to save the pdf file as a doc file but, after a few pages, I got the error message:
Bad pdf; could not read page structure. <Bad pdf; error in processing fonts: cannot find CMap resource file> [26-27].

For what it's worth I pulled in some of the product line's user guide PDFs. Those I looked over were authored with FrameMaker or InDesign.
As these both support solid PDF output and from a quick look-see I'd not attribute the core issue to a poorly created PDF.
With that said; two things are evident. They are not Tagged and, with the heavy graphics content, of a healthy file size.
Tagged PDF is more than a little important as this is what provides the essential ingredient for export of PDF content (retaining font info, format, layout, etc.).
A healthy file size associated with the significant graphics content means that what is "under the hood" of the computer in use is significant as export puts a load on these resources.
Example: A local machine having integrated graphics is hard pressed compared to a local machine having a dedicated graphics card with a comfortable amount of onboard RAM.
Due to "design" improvements over the years Acrobat X does a much better job of "export"/"save as" for untagged PDF.
But, "export"/"save as" of a well-formed Tagged PDF trumps.
Be well...

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

Hi sampa1,
Can you please let us know the error message you are getting while converting PDF to Word. Also, please let us know the steps you are following.

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
Regards,
Nathaniel
[removed by moderator]

Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

Hi Sara
I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
Adobe ExportPDF
Easily convert PDF files to Word or Excel.
Subscribe Now
Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
Convert PDF to Word
Export your PDF files to editable DOC, DOCX, or RTF files.
Convert PDF to Excel
Turn PDF files into editable XLSX files with table formatting preserved.
Edit scanned text
With optical character recognition (OCR), even scanned text becomes editable.
Please help.
Regards.
Kobus.

When I convert a pdf file to word format, it show the error "Save As failed to process this document

Hi,
I have just upgrade the creative cloud CC version and upgrade the acrobat pro to XI version.
when I convert a pdf file to word format, it show the error "Save As failed to process this document. No file was created."
Actually, I have delete the image, use other pdf file and download a sample pdf file to test it. Same error is shown. I have try all the other format , like the excel, rtf, text, powerpoint, still same thing happen.
Please show me what else I can do to fix this problem.
Thx.
Alfred Li

alfredadli wrote:
Please show me what else I can do to fix this problem.
Fisrt step would be to ask in the proper forum.
http://forums.adobe.com/community/acrobat

When I convert a pdf to word file, it show error "Save As failed to process this document. No file "

Hi,
I have just upgrade the creative cloud CC version and upgrade the acrobat pro to XI version.
when I convert a pdf file to word format, it show the error "Save As failed to process this document. No file was created."
Actually, I have delete the image, use other pdf file and download a sample pdf file to test it. Same error is shown. I have try all the other format , like the excel, rtf, text, powerpoint, still same thing happen.
Please show me what else I can do to fix this problem.
Thx.
Alfred Li

alfredadli wrote:
Please show me what else I can do to fix this problem.
Fisrt step would be to ask in the proper forum.
http://forums.adobe.com/community/acrobat

Trying to convert a pdf to a word doc using Acrobat XI Pro. I am getting formatting errors and scrambled text, especially right below headings. Not all headings affected, just some, but all the same paragraph tag. Any ideas?

I am trying to convert a pdf to a word doc. The pdf was created in Framemaker. I am using Acrobat XI Pro and getting formatting errors and scrambled (or missing) text, especially below a heading. Any fixes?

Hi pakbecker,
Please try updating to Acrobat 11.0.7 and check.
In case you still face issues, i would like to have a look at th doucment.
Send me an email at [email protected]
Regards,
Rave

I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

See if anything in here helps: https://forums.adobe.com/docs/DOC-1831
[topic moved to ExportPDF forum]

Internet Explorer 9 Convert Web Page to PDF error

Hi I have a user that is having a problem using the Convert button to convert web pages to PDF's in IE 9. In some instances they get an error that says "Acrobat had an error converting to PDF". Printing to the PDF printer seems to work flawlessly but it isnt optimal when there are hundreds of pages that need to be converted. Anyone else seen an error like this? I have repaired the Acrobat X install (10.1.0) but still get the error. It does not happen to all sites and usually, attempting to convert a second (and even third) time succeeds.

Looks like this might be an intermittent bug, since Acrobat 10.1 added support for IE 9. Can you report the bug here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Also, do you have the same issue in Acrobat directly when choosing File > Create PDF > From Web Page?

Error Message in Word Convert To PDF Tab

I am gettting an Error Message in Word Convert To PDF Tab
The pop up box comes up when I am in Word 2003 , it says "Unabkle To Find PDFresource files, you must be an adminstrator to install these files
So I cannot create a PDF file when in Word 2003
When I go to Acrobat 9.0 and try to create from a file , choose the word file, it says it is creating it- but nothing happens, its like it's not loading.
I am on a PC

Can you print to the Adobe PDF printer (I suspect you can not)? Are you logged in as the administrator? Can you find any of the job settings files? If the latter is the case, then you likely do not have permissions set to allow you to read the folder that has all the job settings. If you are not the administrator, you will have to get the administrator to find the folder (it is in one of the document and settings folders under Adobe for XP and under the Users (I think) on Win7) and grant you access.

I recently subscribed to Adobe ExportPDF and tried to convert a PDF file to MS Word. So far, after many tries, I get soe type of error and the conversion fails. Please advise?

I recently subscribed to Adobe ExportPDF and tried to convert a PDF file to MS Word. So far, after many tries, I get soe type of error and the conversion fails. Please advise?

Hi there,
It sounds like there may be an issue with the quality of the PDF. Not all PDFs are created equal, and especially those created from scanned documents can be problematic if the scan quality isn't the best. Is there a dark background on the PDF, or stray marks or smudges?
You can try converting with OCR disabled at outlined in this document: How to disable Optical Character Recognition (O... | Adobe Community. But, while that's a good test to find out where the problem lies, you'll end up with a Word document that isn't editable, so it's not an optimal solution.
Please let us know how it goes.
Best,
Sara

I have just tried to convert a PDF file for the first time. Get error message-can't access service.

I just purchased ExportPDF and have tried to convert a PDF file to *.docx and *.rtf for the first time. In both cases I get a file that says there was an error is accessing the online service. What do I do?

Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!
-David

Error when attempting to convert a PDF in Acrobat Adobe 8.1.7

Upon attempting to convert a PDF drawing/file to a TIF format, one of our users receives this error message:.
Acrobat could not save a page in this document because of the following error:
The image is too wide to output. Please crop it or reduce resolution and try again.
The image that is being converted is a drawing and the estimator can not crop it as he must have the drawing "as is" in order to do takeoffs on the image. Does anyone have a solution for this? thank you!

Yea, for some reason Acrobat will open files that are large in layout size, but can not handle the type of conversion you were requesting. The print is a way around the problem. Glad it worked.

Convert to PDF error

Similar Messages

Maybe you are looking for