Converting PDF CID fonts to .ai

Hi. Does anyone know how to deal with fonts in Acrobat files that don't show up in Illustrator?
Please take a look at this thread
http://forums.adobe.com/thread/762863?tstart=0
and you'll see what the problem is.
The font appears to be Syntax, which I have as PostScript, but as soon as I try to open the pdf in Illustrator the font either disappears or converts to rows of messed up glyphs.
Here's part of the offending file flying under false colours. Download and change .jpg to .pdf:
All help will be most welcome.

I wish I could help Steve. I figured if this could happen to you, it could happen to me. (And probably will.) I have spent several hours trying everything that I can think to do, with out any luck. I even have Syntax in Open Type on my system. I wish you luck. A client pdf that does not cooperate is very frustrating.
Best regards,
Nancy

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