Converting to PDF on 2 computers, one shows transparency on black bars, other doesnt

Me and someone else are working on the same indesign file but on different computers.  A couple pages have black text boxes over top of photos.  When I convert to a press quality PDF, the PDF shows just that... a solid box over the photo.  On his computer when he converts to a press quality PDF, the black box is partially transparent and you can see the photo underneith it.
Also getting the same problem with drop shadows in some areas.  On my computer, everything PDF's fine but on his, items with dropshadows will show that phantom box around the item with the shadow.
What could he be doing wrong that would be causing this?

I see that under Advanced in the PDF export options but its grayed out?

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