Converting videos for your iPod.

I have a video iPod and am having some trouble with adding a certain two videos to it. I imported the videos and then " Converted Selection For iPod.." but whenever i play the videos on my iPod there is no audio. Can anyone help?
  Windows XP  

Apparently if you have a muxed video (a video where the video and sound are seperate) iTunes can't convert it with audio. very disappointed in Apple in this matter.
for more info http://docs.info.apple.com/article.html?artnum=42996

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    I have a few videos in my itunes. I can watch them and they work just fine,but when I attempt to drag and drop them onto my itouch,they won't go because it says that they cannot be played on the ipod.So I right-click and hit convert for ipod and it goes through that long process and creates basically another copy of the movie,just in a different format.When I play that new copy in my itunes,there's no sound.When I put it onto my itouch and I play it,there's no sound either.The video works,it's just the sound that's not there.
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