Cookies, Zotero and Google Scholar

Looks like there is some issue with Safari and Google Scholar and cookies.
I've been unable to use Google Scholar with Zotero--a reference manager--as have other people I know.
When I try to save a setting in Google Scholar, it does not do so, even though cookies are turned on, privacy settings are low etc.
There seems to be some issue with Safari then I think in terms of saving cookies particularly around Google Scholar. I've cleared history, website data and tried from scratch to no avail.

And it looks to be Mac-specific--this issue is not happening with PCs.

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hello, please also make sure that in particular youtube.com & accounts.google.com are allowed to set cookies (at least for the session)...
[[Give certain websites the ability to store passwords, set cookies and more]]

In Google Scholar, the "Import to EndNote" now gives an error: "Download Error ... an unknown error occurred."

In Google Scholar, the "Import to EndNote" link now generates an error
=========
Download Error
<<Filepath>> could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.
=========
Screenshot here - www.imgur.com/K8kqd.jpg
MAC OSX Version 10.7.5
FireFox Version 17.0.1
EndNote Version X6
Google Chrome does not have any issues and Safari at least downloads the file to be manually opened.
Any ideas?

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
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Google Scholar blocking Safari but not Firefox

This is a weird problem. I'm logged into the same Google account in Safari and Firefox.
In Safari, visiting any Google Scholar page (search, About, Help, etc.) gives this message:
"403 Forbidden Error
We're sorry...
... but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now.
We'll restore your access as quickly as possible, so try again soon. In the meantime, if you suspect that your computer or network has been infected, you might want to run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software.
We apologize for the inconvenience, and hope we'll see you again on Google."
In Firefox I get this message:
"Sorry...
We're sorry...
... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.
To continue searching, please type the characters you see below"
(following that is a field for typing, an "I'm human!" button and an image of a nonsense word to type.
It's odd that I'm getting the message at all, but it's really odd that they would permit the same IP address and the same logged in user to use the site in Firefox and forbid me to use Safari. Why would that be?

Perfect! Thanks cor-el: Good instructions. It was the add-on extension FlashBlock, which makes some sense, in that what wasn't happening with the street-level feature was that I wasn't getting the image of the street. Cannot now reconstruct what led me to <https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes>, but your instructions got me there, and following the trouble-shooting steps narrowed down the problem, the way one used to have to do with Mac extension, identify the culprit by process of elimination and going first for those that might make sense, as FlashBlock did to me, whether for the right or wrong reason.

I have Vista and Google is my home page. But today Google wom't open anything in Firefox, but will in IE

I have had Firefox on my Vista OS desktop for some time. When I start Firefox it opens Google as my home page. However, today I was not able to have anything open when typed into the Google search bar. Thinking it might be a Google problem I opened up Internet Explorer and accessed Google and brought up the main search screen. I typed something into the search bar and Google responded as expected. So the problem is not Google's but mine!
What have I done? I do not believe I have changed my settings but others have had access to this computer so I can't say for sure if something has been changed or not. I do not want to un-install/re-install Firefox for fear of losing my bookmarks and pre-set tabs.
Please advise!
Bob

hello, in a first step please try to [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from google.com]] and reload the page.
and [[Update Firefox to the latest version|keep your browser updated]] too ;-)

I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error

I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error.
I have the latest version of firefox and it is running under win 7 pro.
it was working great since I installed it 3 weeks ago and I use it every day.
the error reads:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
However my cookies are still enabled and and i have never changed my settings

See also:
*http://kb.mozillazine.org/The_page_is_not_redirecting_properly
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*https://support.mozilla.org/kb/Cookies

Command click to open link in new tab no longer works in google scholar

Well the question basically says it all. Starting a couple of weeks ago, i have not been able to command click links to open in new tabs (I am on a mac, OS X 10.6.8). This includes links to google books as well as library links. This only happens on google scholar. It also happens in 'safe mode'. I have contacted google support who have stated that this is a browser issue. They have not changed the coding of the scholar site. This is very frustrating. I have used FF for years and am now going to have switch to Safari, whose own command click function continues to work in google scholar. Any thoughts/ suggestions?

Yes this issue is definitely related to Firefox. As I stated at the outset, the command click works fine in safari (although I prefer not to use it due to its restriction of automatically opening enw files in EndNote).
I was curious as to whether the issue was triggered by new coding on the part of Google scholar. Doesn't seem that way. Although I am still curious whether some of the style coding of the scholar page is creating issues... Given that command clicking works on every other page including regular Google searches...
The point though, was to generate some leads as to where this problem may best be addressed and what is the best language with which to do so...
Any advice on how to actually get these questions to Firefox support? That is how I wound up here in the first place!

IOS5 and Google Web Page Search Is Tracking You???

(...Sorry had to updated this post with non html imported text....)
IOS5 and Google Web Page Search Is Tracking You
Since upgrading to iOS5 I have found a new behavior with Google search web page that was not the same behavior in iOS4. The Google search web page in iOS4 Safari would keep a history of your recent searches, even if you were not logged into a Google user account. (I want to be clear that I am talking about the Google web page search, not the Safari/Google toolbar, nor any additional Google app installed on the iPhone!) This search history was helpful on the iPhone as it allowed you to research or modify a search with less touch typing required.
Previously in iOS4 you could go into the iPhone Settings>Safari and find options for clearing cache, history, cookies (and I believe website data/databases). After doing a clear of all these options you could go back to the Google web page search and find that Google's web page and your browser had forgotten all you past search terms.
I always understood that when searching with Google, their website always provided a cookie file that gets stored on you computer/iPhone and that Google used this cookie data file to help id you as a unique visitor to their search web page. Based on this cookie file, Google was able to keep a history of your recent search terms and most suspected that Google could even tailor search results for you based on recent search terms and location information you had chosen to provide to the Google search web page.
With iOS5, I am no longer able to clear my cache, history, website data, or auto fill forms options in the iOS Safari settings so that that all Google cookies or other data is removed from my Safari web browser. No mater how I work through the Safari settings for clearing my browser data files, each and every time I go back to the Google web page search it still provides me a history list of all my past searches, even after clearing all cache, cookies, history, and website data settings. Again this is only the Google web page based search, not the Safari search tool bar. Again this occurs for Google search users that are not signed into a Google user account.
After pounds of searching, the only way you can clear this Google web page search history is to follow the link/directions on a mobile device to a Google page with these instructions:
“Clear search history on iPhone”
    For users not signed in to a Google Account
    Follow these steps to clear your search history:
        Tap Settings on google.com.
        Select Clear saved searches to remove your previous searches.
Note: This will remove all of your previous searches done on the phone. If you don't want your searches to be saved, tap Settings, then under the Search History section select Do not save searches. Be sure to save your preferences."
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=163061
This is what all of the world's web bloggers find and point you to when people want to know how to clear their Google search results. What I am outraged about, is that everyone isOK with this and seams to think this is a good thing???
If I have cleared all my web data from my Safari browser, how in the world is Google providing me with old search results every time I go back to the Google search web page?
Why is it that I have to go to a specially crafted Google webpage for mobile devices and then tell Google to stop tracking my search results?
How in the world is Google still tracking me after I have removed all cookies, web site data, and autofill settings from the Safari browser and while I am not logged into Google?
What possible identifying information am I still providing to Google that uniquely identifies me and provides my own personalized search history?
The only thing left that is possible is that Apple's iOS5 is providing some unique identifier, or that Apple has decided to omit clearing of Google's cookies from the Safari browser cache. If you go to the mobile webpage link for Google web search settings and choose to clear you search history, Google honers this request.
http://www.google.com/preferences?hl=en
(note this is a different preferences page on the mobile version, not the same options as a desktop browser)
Here at this preferences page you can also tell Google not to “Save” your searches. If you are NOT logged into a Google user account, the search history is cleared, but then all saved settings are defaulted back to tracking/saving you search results if you are not logged into a Google user account.
The problem with this is you always have some unique ID that is being sent to Google, without you consent. Google promises that they will not track your search, but you have to go to Google web search settings and request that they get ride of data that they are already tracking about you.
YES we should all know by now that Google is collecting information about what you are searching on with cookies that are stored on your computer. Google has now a public habit of doing this for all users by default, even if they are not logged into a Google user account. This is fine because up until now, you could always clear your web browser cache and your Google cookies would be wiped clean and to Google you would appear to be a new user.
YES again I know that Google could use my IP address as a common unique identifier for me. But these Google webpage search issues are also happening on a iPod touch that is only connected to Wifi, and the Google search terms are following me around from new hot spot to new hot spot, even after clearing the Safari web cache in between new Wifi locations.
The only possible explanation is that the iPhone/iPod and Safari web browser is providing Google some unique identifier about me that is persistent, even after all Safari web browser cache data is supposed to be cleared.
How and why is the iPhone iOS5 providing a unique id about you to Google's web page search???

andrewfromfreeport – I truly appreciate you looking at this and contributing. My hope is that more people can take a look at this.
But that “Clear History” link at the bottom of the Google web page search is exactly what I am worried about. That is a server side link that you can use to ask Google to kindly stop tracking your search history.
I am fine with Google using what ever tools they can to track my search. That's what they do. What I am having issue with is that Apple/Safari is enabling this with some unique identifier that allows Google to have a lasting connection with me, everywhere I go. It used to be that web browsers were built to allow you to clear your history and provide some level of privacy.
I find it very interesting that this persistent behavior with Safari and Google has just started after Safari was given a private browsing feature. So now with a wink, and a nod, Apple will provide a unique ID about you, to Google and who knows who else, without your permission. If you really have any need for privacy, you have to go enable the private browsing feature, and who says that works???
Looks like I might need to go dig up the EULA for iOS5, as a bet there are new terms allow indexes or history of device usage for error reporting of other features....
Last week I posted the same day iOS 5.01 was released, hopefully this post will hang at the top long enough for some more attention...

Drag&Drop from Zotero to Google Docs produces encoding errors

Can some of the Zotero users reproduce the problem that when dragging and dropping a reference from Zotero to Google Docs, the result will have some unrecognisable encoding errors?
Here is an example how it looks on my system: http://i.imgur.com/KBXdEPW.png

Bernd, thanks for the helpful suggestion - I may be able to change my procedure and use that feature. It would save me thousands of mouse clicks if I just found and dragged each .doc into the target folder, then used an Action to convert them all to PDF. I still like the 'smart' folder idea, though....it would be a cool utility.

I can't access to Youtube and Google Maps with Safari

Hello,
I've a MacBook Pro and I can't go to Youtube and Google Maps with Safari. I've also tried with Firefox but the problem is still not solved.
Actually, Safari (or Firefox) keeps charging the page but is unable to get it. I always see a blank page. It only happens with these two websites. Other sites are working perfectly.
I've tried so many things like installing the flash, erasing cookies or cache, installing updates but nothing helped. This is really annoying. Just to give you an example, if I try to localize my MacBook I just can't see where it is as the map is not appearing.
Can you help me?
Thank you!
Mac OS X 10.7.4
Safari 5.1.7

Hi CMCSK!
Thanks for your answer.
I bought my Mac in August 2011. In the first weeks, I couldn't see YouTube videos which was normal as the flash wasn't installed. I therefore installed the latest version of Abode's flash and it worked well. But maybe 1 month or more later, I don't know what happened: it began difficult or even impossible to load YouTube website. I first thought this was a problem with Safari. I downloaded Firefox but the problem remained the same: impossible to go to YouTube. I followed the instructions to uninstall the flash and to install it again. Nothing helped. I waited for an update for Safari but it didn't solve my problem.
As I've already said, the browser (Safari or Firefox) keeps loading the page and after 1 or 2 minutes I see "Safari can't open the page because the server where this page is located isn't responding".
To come back to this:
if I try to localize my MacBook I just can't see where it is as the map is not appearing.
Well I wanted to give you an example of the problem itself (with Google Maps here). If I go to iCloud and try to localize my Mac, I can see the green circle but the map is not loaded. I don't know why it isn't working. Whenever there is a Google Map on a website (e.g. a restaurant giving its localization with a small Google Map) I can't see it. I only see a light grey background with question marks everywhere. I also see this grey background when I go to the website of Google.
I hope you see more what the problem is.
Thank you

Google Scholar does not work using UCLA proxy authentication.

When i try to use google scholar, it asks me to log in using the UCLA proxy server. When I log in, it says my authentication has been accepted with the link to the article below. However, before I can click on the link, it goes back to the log in page again and will not let me access the article.
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'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Safari and Google Reader Trouble

I have Safari 5.0.4. Any time i use google reader the text alongside my feeds now reads 'undefined'. This has just happened recently. I can now no longer email an article from within google reader. Any thoughts?
I have Extensions on and Better Google Reader 0.93 running.

Hi,
Turn off Extensions, restart Safari.
See if that makes a difference.
If not go to Safari / Preferences - Security. Click Show Cookies
Delete all Google cookies.
Empty the Safari cahce.
Relaunch Safari.
Carolyn

Certain Pages display as text rather than HTML. Yahoo and Google for example

Certain pages are displaying as text rather than HTML. Bing displays correctly but Yahoo, and google do not. Tried a lot of settngs but to no avail. Any suggestions?

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences''' in the address bar and press enter.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences''' in the address bar and press enter
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Always facing the "Not Responding" issue while launching the internet explorer 11. I have tried reset in advanced, deleting all cookies, history and all. But no result.

Always facing the "Not Responding" issue while launching the internet explorer 11. I have tried reset in advanced, deleting all cookies, history and all. Also I did change the default site to https://www.google.com. But no result.
Some times after some time, able click on new tab and did open any urls. But it is rare. Please help me on this issue. Because of this unable to work with QTP/UFT tool.
I am getting on top of the screen the below error -
Error on top the ie screen :
res:/ieframe.dll/acr_error.htm#google.com,https://www.google.com/ - Internet Explorer (Not Responding)
I am getting at the bottom of the screen the below error -
Error at the bottom of the ie screen :
A problem with this webpage caused Internet Explorer to close and reopen the tab.

Hi,
Please refer to the following link to troubleshoot this issue:
http://msdn.microsoft.com/en-us/library/dn338138.aspx
Check the browser add-ons
Check the browser rendering mode
Then, please also make sure to install latest Windows Updates which might address this issue.
Update your anti-virus program and perform a security scan incase some virus cause this issue.
Yolanda Zhu
TechNet Community Support

I sent the below email to Google Support after downloading Chrome and the suggestion of Gardens of TIme, and google has never responded:

I sent the below email to Google Support after downloading Chrome and the suggestion of Gardens of TIme, and google has never responded:
"My computer has been infected by your Google Chrome product.
I "installed" Chrome at the recommendation of Facebook for a "game" that I use. I followed all Google Chrome's instructions.
My computer has received MULTIPLE warnings and infections.
TROJAN HORSE SHEUR4.CBE
TROJAN HORSE GENERIC 24.CHOF
TROJAN HORSE GENERIC 24.CCRR
TROJAN HORSE GENERIC 24.BZTI
TROJAN HORSE JS/XULCACHE.A
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The first time this happened, 09/12/2011, I had to turn off every thing via my power strip in order to stop my computer from completely crashing. The AVG anti virus program I have has to run constantly because of Google Chrome. These warnings and these infections cannot be removed without me having to pay to have my computer cleaned/cleared of the infections. I am disable, a widow, and on very tight and fixed income. I cannot express how upset I am with this situation."
Each time I use Mozilla Firefox I am given a message to "allow a script" from CHROME

A '''chrome://...''' message from Firefox has nothing to do with the Google Chrome web browser, "chrome" is a term used for the Firefox user interface. If you give us that full "chrome" message, we can probably figure out what your problem is.

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