'Cooling fan is not operating correctly' - System Fan (90B) - HP Envy 14 2002ea

Hi
I just bought this laptop off of someone and am having this error appear at startup. It only appears on fresh startup, not if I restart.
I can hear the fan working and it's not particularly noisy, although it is on continuously. Is this normal? I also have an Envy 14 1050ea and the fan in that is running quieter and also definitely cooler. Although the Envy 1050ea is i5 and the 2002ea is i7.
I thought it might need a BIOS uprade for the 2002ea but turns out the latest is already installed (F.0F).
Has anyone else had and/or managed to rectify this problem? Don't really want my laptop to melt on me...
Thanks

Try a hard reset. Remove battery and AC plug; hold down power button 30 seconds. Wait 30 seconds. Plug in AC. Power on. Also try going into the BIOS (F10) and reset to default settings. Lastly take a bent-out paperclip and stick it in the fan grille to hold it from spinning out of control. Now blow in some strong compressed air. If none of this works, the fan needs to be replaced. The part is cheap but it requires significant disassembly. 

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    Hi,
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    System Fan (90b) error message on startup
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    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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    tell me ..how can I resolve my laptop problem

    Bend out a paperclip and put it in the fan grille so it holds the fan blades. At the same time, take a can of compressed air and blow it in there. This may loosen a dust clog and allow the fan to spin correctly. If that does not work all you can do is disassemble the unit and replace the fan. 

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    hello,
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    Hi
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    I am an HP employee.
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    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

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    Hi
    Please find the link given below might help you to resolve your issue. In case the issue still persits kindly request you to call HP Technical support check the warranty and get the Fan replaced.
    Reducing Heat Inside the PC
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    The fan likely needs to be replaced. What model of laptop is this?

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    We need the model number please. Can you get past the message or does it block you from booting? Remove the battery and AC adapter. Get a paperclip and stick it in the fan outlet grille to hold the fan blades from spinning. Blow in compressed air. Now hold down the power button 30 seconds. Now connect AC and boot to BIOS (F10). As you leave the BIOS reset to default settings and see if we can clear the message. If not the fan needs to be replaced. 

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    Please click the "White Kudos" star to say thanks for helping.
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