COPA vs TB reconciliation

Hi Gurus,
The user submitted an excel sheet of TB and COPA reconciliation.  One column contains the TB amounts and the COPA in another column.  I can not run the COPA report by myself.  The report also contains rel. gl numbers.  When I tried to get line itme details for some accounts, the system returns  a message that no line item display available for this gl number (Ex: customer GL).  I have to figure out how they arrived at the difference and why. 
Can someone suggest what will be my starting point to resolve this.  I know that some GL numbers are not defined as primary cost elements.  Please advise
Thanks,
Jaya

Please see the following details which could help you to diagnose your problem:
1. The GL in FI could be maintained for Line item display in the GL master data. Possibly, the GL's which you are diagnosing aren't maintained for line item display.>>>please check the GL master
2. In COPA reports, there are possibility of two types of reports. a) based on line item b) doesn't based on line item. It could be a possibility that in your case the reports are not defined on line item basis>>Please check the report configuration.
3. Since the costing based COPA is implemented, there are definitely possibility of GL balance mismatch within FI & COPA for following reasons:
a) The GL which is not maintained as cost element will NOT flow to COPA.
b) Even if the GL is maintained as cost element but there are situations where NOT 100% postings to that GL are flowing to COPA. This is a phenomenon difference for costing based COPA that while you post any GL in FI you have to make sure that there is relevant posting to profitability segment. One good example is  like, Profitability segment (COPA) is a cost object & if while posting an expense to GL if the cost center is also entered along with profitability segment then the priority posting goes to Cost center & not to COPA.
c) There would be definitely difference in COGS (cost of goods sold) account. This is because in Costing based COPA, the COGS is not posted at the same time it gets posted in FI. There is a timing difference & that could be quite relevant reason for the mismatch.
d) Check some of the SD business process, like third party sales ,samples sales etc, where there could be the chances that the COGS in COPA could have difference.
I hope this information would be useful to you.

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