Copied failed to sent items

HI all,
well i am using sun java messaging server 6.3 , the user data that is \=user is on the SAN,
some users are contineouslly complaining that the mail dont use to get copied in the sent items ,the dialog box appeals saying that "failed to copy to sent items ,
On the other hand some users using thunder bird are complaining that the mails sent to some one use to get copy multiple times is the sent items ,
and so on ,
WELL any ideas ,
Regards

Check the SAN. We had a similar issue with users reporting failure to copy to Sent folder. Around the same time there were storage issues, and after they got fixed, haven't had one copy to Sent error reported.

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All my sent items are not visible in outlook

When I send email from my iphone I can't see it in sent items in my desktop pc's outlook 2013. However, all inbox items are visible. My OS is windows 8 pro.
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Looking at the .mac mail folder, there are no black triangles, I have inbox, drafts and sent (and trash) icons.
I tested the .mac mail (I know I keep saying "this site" but I don't know what else to call it?), and using this one it does keep a copy of the sent items. BUT using the Mail (the stamp icon mail) copies of sent items are not saved.
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My sent items are not in the sent folder

I went to Preferences and chose to have sent items in the folder but they are not there. Anyone have any suggestions?

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Disable saving sent item copy on Blackberry Z10

Hi All ,
I have configured my google mail account on Z10 . Promlem I am facing is that everytime I am getting one copy of each mail in inbox which I sent . However recipient is receiving single copy only .
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Go to the hub, select the vertical 3 dots on the right. select settings, In the Blackberry hum settings, select display and actions. Slide Show sent messages to OFF.

Sent messages aren't saved in the Sent Items folder in Outlook 2013

When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
3. In the rules list, check if there is any rule that applied to the sent messages may cause this issue.
In addition, some rules may be corrupt or hidden and we cannot see them from the rules list. We need to use the MFCMAPI tool to find and delete the corrupt/hidden rules. To do this, we can use the following steps:
1. Download MFCMAPI tool from: http://mfcmapi.codeplex.com/
2. Start MFCMAPI tool.
3. Click Session menu >
Logon, select the Outlook profile you are using and click OK.
4. Double-click the mailbox that contains the inbox rules that you want to delete.
5. A new window will open. In the new window, expand
Root Container or Root – Mailbox, and then expand
Top of Information Store or IPM_SUBTREE.
6. Right click on Inbox and select
Open associated contents table.
7. In the Inbox window, locate and then right-click the items that have the
IPM.Rule.Message message class, and then click Delete Message.
To identify a specific rule, you’ll have to select the rule in the top pane in MFCMAPI and then scroll down in the lower pane and look at the
Property name(s) column. Find the ptagRuleMsgName property name and check the value against the rule name you were trying to delete in Outlook.
8. In the Delete Item dialog, select
DELETE_HARD_DELETE from the Deletion Style drop-down menu.
9. Click OK.
Reset the view settings on Sent Items folder
If you accidently changed the view settings on Sent Items folder, this may cause some sent messages not visible in the folder. To check if you’ve set any view settings on Sent Items folder, please follow:
1. In Outlook, select Sent Items folder.
2. Click View tab from the Ribbon.
3. Click View Settings button. If you notice the
Reset Current View button is clickable, it means the view settings for Sent Items have been changed before.
4. Click the Reset Current View button and then check the Sent Items folder again.
Scan and repair the Outlook Data File
To repair the .pst file, please follow:
1. Find and start the Inbox Repair Tool in the following path:
For Outlook 2013 on a 32-bit version of Windows:
<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
2. In the Inbox Repair tool, click Browse to locate the PST file by using the Windows file system.
3. Click Start.
4. After the analysis scan has completed, it will present you with a scanning report and options for the next step. Click Repair button.
To repair the .ost file, since this type of data file is a copy of information saved on your mail server, we can just delete the OST file and restart Outlook to re-create a new one.
For more information about repair Outlook data files, please refer to this article:
Repair Outlook Data Files (.pst and .ost).
If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger?

Sent Items folder is not available

I am using Outlook 2010 and have configured my domains' email address as an account on the Outlook profile. On the left sidebar I see my email address listed as follows:
> [email protected]
Inbox
Deleted Items
Junk E-mail
Sent Items
I have configured my account to keep a copy of sent items. When I compose and email and send it I always get the "Sent Items folder is not available" message which I never got in Outlook 2003.
However, as you can see above the Sent Items folder is listed! When I click on the Inbox node and select IMAP Folders I see that it is NOT subscribed to ANY folder. I press the Query button and select all folders (Inbox, Deleted, Junk, Sent) and press the
Subscribe button. It doesn't produce any error message. I close that dialog and then reopen again to see my subscribed folders list and IT IS EMPTY!!!
So why is it failing to subscribe to the Sent Items folder? This worked seamlessly in previous versions of Outlook, this "improvement" is obviously an anomalous behavior.
http://www.virtual-aviation.net/

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I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Ethan Hua CHN
Forum Support
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GoDaddy IMAP issue with "Sent Items"

There's some long standing issues with GoDaddy IMAP and Apple Mail. GoDaddy is using Courier-IMAP 3.1.0.5. The worst of the issues seems to be the fact that if you store your Sent Items on the Server, your log gets spammed with these two message (I'm removed the call stack) over and over and it also seems to degrade performance while Mail tries to traverse the folder hierarchy even though on the surface everything seems to be working. Mail is spending an inordinate amount of time trying to create this "Sent_Items" mailbox and then failing... over and over...
Aug 11 09:32:04 seven Mail[9613]: *** Assertion failure in -[IMAPAccount _IMAPMailboxForMailboxUid:name:createIfNeeded:], /SourceCache/Message/Message-1244.3/Accounts.subproj/IMAPAccount.m:1336
Expected mailboxUid for Sent_Items
Aug 11 09:32:04 seven Mail[9613]: *** Assertion failure in -[IMAPAccount _IMAPMailboxForMailboxUid:name:createIfNeeded:], /SourceCache/Message/Message-1244.3/Accounts.subproj/IMAPAccount.m:1344
Didn't create IMAPMailbox for (null)
Seems to me the reason this is happening has something to do with the fact that the "Sent Items" system folder is internally referenced as "Sent_Items" and they are being treated as synonyms for each other on the IMAP side while Apple Mail is seeing them as 2 different folders and failing when it thinks it needs to create the Sent_Items folder on the server.
I'm willing to accept that I could be completely wrong about this, or I could be right, but neither GoDaddy or Apple side seems interested in looking into it and it's very frustrating. Here's why I think it might have something to do with it:
[ben@seven][~]$ telnet imap.secureserver.net 143
Trying 72.167.82.19...
Connected to imap.where.secureserver.net.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UNSELECT STARTTLS ID CHILDREN NAMESPACE IDLE] Courier-IMAP ready. Copyright 1998-2004 Double Precision, Inc. See COPYING for distribution information.
1 LOGIN [email protected] password
1 OK LOGIN Ok.
2 LIST "*" "*"
* LIST (\NoInferiors) "/" "INBOX"
* LIST (\NoInferiors) "/" "Bulk Mail"
* LIST (\NoInferiors) "/" "Drafts"
* LIST (\HasNoChildren) "/" "Email_Templates"
* LIST (\NoInferiors) "/" "Send_Later"
* LIST (\NoInferiors) "/" "Sent Items"
* LIST (\NoInferiors) "/" "Trash"
2 OK Success
3 STATUS "Sent Items" (UIDVALIDITY)
* STATUS "Sent_Items" (UIDVALIDITY 1109891090)
3 OK STATUS completed.
4 STATUS "Sent_Items" (UIDVALIDITY)
* STATUS "Sent_Items" (UIDVALIDITY 1109891090)
4 OK STATUS completed.
5 LOGOUT
* BYE IMAP server shutting down
5 OK LOGOUT completed
Connection closed by foreign host.
If you login to the GoDaddy webmail system and bring up the properties of the "Sent Items" folder, it's referenced as "INBOX.Sent_Items" and it's the only folder whose internal name doesn't match the name given in the LIST command.
I really wish that someone from Apple or someone from GoDaddy would take a look at this seemingly simple thing to fix and just make it work. It appears to not be an issue for other IMAP clients, or on the iOS devices, though I suppose that my iPhone could be logging all this same stuff internally.
Hopefully GoDaddyGuy will come to the rescue once again and get this resolved. If anyone has been able to actually store their Sent Items in the Sent Items system folder and not get this message over and over, let me know. This has nothing to do with the IDLE command or "Use this mailbox for..." or IMAP prefix (which if you run the NAMESPACE command isn't defined) or any other suggestions that have been given previously. I've already exhausted all the different combinations.
Sincerely,
Ben Morin
CTO
Sevence, LLC

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
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One shared mailbox with multiple distribution groups connected and the sent items folder - how to configure?

Hi!
I have been struggling for a while now with the following issue.
For starters:
We are using exchange 2010 in combination with outlook 2013 on client computers.
Cause of the limitations concerning the number of mailboxes in outlook im looking for a solution to receive and reply
to multiple aliasses. So i did the following:
1. Configured one shared mailbox.
2. Configured multiple distribution groups
3. made the shared mailbox a member of the distribution groups
4. Configured full access and send as permissions for myself on the shared mailbox ( testing )
5. Gave send as permissions to the shared mailbox in Active directory.
6. Logged in to OWA to setup rules for the shared mailbox.
I now receive emails from all connected distribution groups in the shared mailbox and also in the right folder.
I do however have to select the proper from address when i reply to an email.
the email sent by the main SMTP of the shared mailbox is placed into the sent folder of the shared mailbox.
I setup the senddelagate blabla in register.....
When i sent an email as one of the connected distribution groups it fails to put the sent item in the sent items folder of the shared mailbox. The email is sent using the proper address but placed in the sent folder of my main account.
I want this emails to end up in the sent items folder of the shared mailbox. Or even better, in a sent items folder for each of the addresses.
Any suggestions ?
Thanks in advance!

Hi,
As what
Rajkumar says, sending as a shared mailbox(full access permission) will put the email in the sent item of shared mailbox. But it cannot be located in the “sent item” of a distribution group. Because
it is a distribution group instead of a enabled user mailbox.
According to your further description, I understand that the reason why you configure that is some users reached the
limitation about the number of Exchange accounts you can include in the same Outlook profile. Is it rights? If I misunderstand, please point it out.
By default, user can only add 10 Exchange accounts to the same profile. You can customize the limit to the number Exchange accounts in the same profile using the following registry data:
Key: HKEY_CURRENT_USER\software\policies\Microsoft\exchange
DWORD: MaxNumExchange
Value: integer value starting at 1 (default = 10 if DWORD is missing)
http://blogs.technet.com/b/outlooking/archive/2012/12/24/clarification-on-outlook-2010-and-additional-exchange-account-supportability.aspx
Hope it helps.
Thanks,
Winnie Liang
TechNet Community Support

How can I import only the Sent Items file from Outlook 2010 into TB?

I have saved Sent Items as a distinct .pst file. Is there a method for importing it into TB? The Sent Items in Outlook were not included when I imported mail from the original Outlook.pst file.

well I have read the question and the answer and the response and seriously I have no idea what your talking about TwoLeftFeet.
these instructions are fairly clear
3. Copy the outlook.pst file to that PC and configure Outlook to use it. (may need to be in the default location)
4. Compact the .pst file using Outlooks File -> Data File Management commands to permanently get rid of any deleted messages. Don't confuse this with compressing or zipping a file.
5. Import the messages using Tools -> Import -> Mail. You can use Tools -> Import to also import the settings and address books.
Repeat steps 3-5 as necessary for any other .pst files.
You obviously do not need steps 1 and 2... as you say your files are on the same computer.
And you files are on the same computer so steps 6 - 9 would not apply.

What is the difference between the "sent" and "sent items" folders?

My email is in the "sent" folder but not the "sent items" folder. How do I know my email has actually been sent?
Why are there two folders?
Can I just use one?
Thanks in advance for any help.

If anyone was interested I was able to find a relevant question here:
https://support.mozilla.org/en-US/questions/1015564
<blockquote >
Emails sent from Thunderbird go into the "Sent" folder. Emails from Android phone go into the "Sent Items" folder. MS Outlook sees both, but TB only sees "Sent"
</blockquote>
This webpage was helpful:
http://helpdesk.princeton.edu/kb/display.plx?ID=9430
<blockquote >
Sent vs. Sent Items <br>
In Thunderbird, the Sent folder (located on the IMAP mail server) retains a copy of each of your outgoing e-mail messages. This is a function that can be altered in the preferences, but is most often configured in this way on the Princeton campus. '''Outlook does not recognize that the Sent folder is any different from any other e-mail folder. Outlook's equivalent of the Sent folder is called Sent Items and is generally stored locally rather than on the central mail server.''' When you begin using Outlook, copies of your outgoing e-mail messages will be stored in the Sent Items folder. The Help Desk recommends that you create a rule to send copies of your Outgoing messages to your Sent folder on the IMAP server. See Solution 9202 for instruction.
</blockquote>
This one also:
http://office.microsoft.com/en-001/office-online-help/set-up-email-in-mozilla-thunderbird-8-0-HA102823188.aspx
<blockquote>
If you’re using an incoming POP3 server, you can only synchronize your Inbox folder. If you’re using IMAP4, you can choose the folders that you want Thunderbird to synchronize with the server. Remember that IMAP4 doesn’t support the synchronization of the Contacts and Calendar folders. '''Thunderbird uses a folder named Sent to store sent items. Exchange and Outlook Web App use a folder named Sent Items.''' You can synchronize the email items that you’ve sent in Thunderbird with the Sent Items folder on the Exchange server. To do this, follow these steps:
</blockquote>
This is about the “sent mail” rule:
http://www.ucl.ac.uk/isd/staff/mail/configure/thunderbird/sent_mail_rule

Sent items are not received...

Hello community...
Seeking some help on a strange problem. I constructed an email over a few days, then sent it to a number of people, and none of them received it. So I resent. Same result. So I forwarded it to myself as a test - a few days ago and it's still not appeared in my alternative email inbox.
I have tried:
- forwarding the email
- replying all and changing the addrees
- copy/paste into a few email and starting over
This email refuses to go to any reciptient. Each time, the email DOES appear in my sent items, as though it has gone quite happily. Neither myself or my friends has any postmaster deivery failure messages or suchlike.
(I got around the problem by copying/pasting into my gmail account and sending from there.)
Any clue?
Thanks
Adrian

Dear Riaz,
Thanks for your suggestion. I checked but DNS is working fine. we have two ADDC and both are syncing properly. I also tried to see any wrong entries but could not found. repadmin /syncall works without error on both ADDC. We are facing this issue few time
a day for users. i.e. if a user's sends email to another user. 10 times it'll reach normaly while one time it wouldn't go. similarly if somebody from outside send's email to our user who is added as a contact in our AD domain but works outside office, his
email some times rejected by exchange server with the same error
"The domain name in the email address is incorrect. Check the address.
554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain".
while he is using the same domain which our internal user's are using (as smtp addres).
I have a doubt on our broadband internet as we changed it a few days before with a different ISP and after that it started happening.
Although I checked the ISP router, it's firewall settings etc etc but everything looks fine.

Apple Bug ID# 8759784: EWS: Sent Items mailbox: no 'Bcc:' header

Summary
Microsoft Exchange Server 2010:
Exchange Web Services (EWS): Sent Items mailbox:
no 'Bcc:' header in messages sent using Apple Mail 4.4 (1082)
*Steps to Reproduce*
1. with Exchange Server 2010
2. add an Exchange 2007 account to Mail
3. address a message To: someone, Bcc: someone else
4. send the message
5. select the Sent Items mailbox
6. select the sent message.
*Expected Results*
The Bcc: header
*Actual Results*
Data loss;
there is no Bcc: header, no trace of those recipients.
Notes
Comparison:
Entourage 2008, Web Services Edition version 13.0.8
does produce a Bcc: header when filing a copy of a sent message in the Sent Items mailbox.
*See also*
Apple Bug ID #8759659
Exchange Web Services (EWS): Sent Items mailbox: no 'From:' header
— an abridged version of that report appears at http://discussions.apple.com/messageview.jspa?messageID=12746362

and i just did the silly workaround where ya save the email as a Draft first then reopen it then send it out,
AND THE BCC FIELD EXISTS JUST FOR THIS ONE EMAIL in my Sent box.
and what about the Bcc fields of all my other past emails? are they getting lost? are they in my old mail (archival 'base) or are they getting lost. i am sending AND saving the mail all on my mac.. why is gmail 'causing' this..
and.. most important: HOW TO FIX THIS. i want to see the Bcc in the mail i have Sent.
the "save as Draft thing and reopen before sending each email" 'workaround' is not a solution..
also, please: tell me briefly how to use forums to deal with such things as this.. how to 'reply' or where&how to submit my problem description.
sorry for any heatedness, part of it is that i don't know if i'm talking to anyone or not or what.. and, this prob has been around since 2008 (googling), though with microsoft mail involved.. not gmail until about 2011.
thanks, i just don't have any more lifetime to give to apple and microsoft and google being an unpaid beta tester..

NDR message recived but the original email not available in the sent items

Dear All,
i'm using exchange 2010 and my client is outlook 2003.He sent one email inbound and its get error message that size of the message is exceeding the limit ,try to remove the attchements.etc...
i checked in outlook web access also,but not available.
But when i receive this error ,the user's original message was not showing either in the sent items or with the NDR message.
the generated message output is given below.
Generating server:
/O=domain/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=Mxxxxxxxxxe9
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=Axxxxxxxxxxxx1a
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=hxxf
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=txxxxA
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=pxxxJ
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=dxxxB
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=Exxxxxn
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
/O=domain/OU=First Administrative Group/cn=Recipients/cn=hxxxxxx9
#MSEXCH:MSExchangeIS:/DC=co/DC=com/DC=domain:EXDB2[523:0x000004DA:0x0000000D] #EX#
i have set email attachement limit as 10 MB.
please help me how can i find the message body of the original message from Exchange.
Best regards,
Najim.

Hi Najim,
Before we go further, I'd like to know if all the emails which fail to be delivered are missing in the sent items.
If yes, I recommend you check if there is any transport rule to make it.
If not, I recommend you try the messgae tracking log to monitor the missing emails. The undelivered emails may be stuck in the queues and you can use the commend get-queue to check it.
And here is a similar thread you can refer to:
http://social.technet.microsoft.com/Forums/en-US/20e7cd93-5954-496d-b26c-b52993a764cb/exchange-2010-sent-items-removed-for-ndr-emails?forum=exchange2010
Thanks,
Angela Shi
TechNet Community Support

Why are my sent items not stored when sending from Apple Mail?

Hello Apple Support Communities,
I am Using an iMac at my place of employment. It is running OSX Yosemite v10.10.2 . I am also using Apple Mail to connect to our Exchange 2010 Server. I do the same with my iPhone, iPad, and Windows Laptop using Outlook 2013. For a while now, several months in fact, It turns out that any emails sent from my iMac using Apple mail will not store a copy of it in my sent items on the server. They are not stored in the iMac account, the iPhone, the iPad, or Outlook on my Windows Laptop. However, any email sent from the other devices will have a copy stored in the sent items folder and it will propagate to all of my devices.
Upon investigating, I found myself looking through the tracking logs of my Exchange Server and found that Apple Mail and the iPhone send messages completely differently. I think this might be the source of my problem, but I have no clue whether I can fix it, or even where to start. Here is an image depicting the logs. Any input would be appreciated. Thank you for your time!

Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. If so, you won't be able to resolve it yourself. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. By default, OS X Mail uses the EWS protocol.
Each of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:
1. Back up all data. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. If you do, delete all but one of the duplicates. If there are no duplicates, delete the account and recreate it with the same settings. The messages will still be on the server.
2. Rebuild the affected mailbox.
3. Reindex messages.
4. In the Keychain Access application, delete the password item for the account. The next time Mail tries to access the account, you'll be prompted for the password. Check the box to save it in the Keychain.
5. If you've created subfolders of any Exchange mailbox, log in to the server through its web interface, move the messages out, and remove the subfolders. For best results, a mailbox should have no subfolders.
6. Synchronize with the server using IMAP rather than EWS. This is only possible if IMAP is enabled on the server.
7. Consider using Outlook instead of Mail to access your Exchange mail.
See also this discussion.

Email sent through Exchange account is garbled in sent items folder

Hi,
I sent several test messages from my iPhone, using the Exchange account at work (I have Active Sync enabled through AT&T) to my personal Gmail account. The mail received on my Gmail account appears jut fine. The copy delivered to my Sent Items folder is fine when viewed from the iPhone, but screwed up when viewed in Entourage. I think the problem is a illegal blank line. To wit, this is what showed up in my Sent Items folder when I sent a short test message:
MAIL FROM: <[email protected]>
RCPT TO: <[email protected]>
RCPT TO: <[email protected]>
Received: from 10.170.131.28 ([10.170.131.28]) by exchangedb.wfo.linfield.edu ([10.170.131.26]) with Microsoft Exchange Server HTTP-DAV ;
Tue, 4 Aug 2009 16:55:51 +0000
Message-ID: <[email protected]>
From: "Rob Tanner" <[email protected]>
To: "Rob Tanner" <[email protected]>
Content-Type: text/plain;
format=flowed;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
thread-topic: Testing iPhone email
Subject: Testing iPhone email
thread-index: AcoVJGyhAl90xP3tSS+D8qPikZpp7Q==
MIME-Version: 1.0 (iPhone Mail 7A400)
Date: Tue, 4 Aug 2009 09:55:47 -0700
Testing iPhone email
Rob
(sent from mobile device)
In a legally formatted message, the body starts after the first blank line which, in this example, means that all the rest of the normative headers appear as the message. This also means that any MIME attachments show up simply as Base64 encoded text.
Has anyone else seen this problem and discovered how to fix it?
Thanks,
Rob

This is an Entourage specific issue -- curse you Microsoft

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