Copy error when install Thinkpad HotKey features integration package under windows 7 U system

Hey all,
i upgraded operation system on my T61 to windows 7. All drivers work fine except Thinkpad HotKey features integration package. i used update manager 4. it suggested me to install this package but when i run it it keep pop out windows and say that file can not be copy to a folder ...
How can i solve this issue ? any clues ?
Thanks,
Eric

Hi and welcome to the forum!
Try installing it manually:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74261
Hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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could you list all the other lenovo software & what laptop model you are working
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Did a member help you today? Thank them with a Kudo!
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No such luck.
The only difference that I would like to report is that, for me, the last version of the Hotkey Features Integration package that displays the volume bar on my Windows XP machines is: 3.84.5000. I have all versions of the Hotkeys drivers saved on my machine and was therefore able to try them all out to verify which one was the last one that worked for me.
On both of the above mentioned systems, the version of Access Connections that is running is version 5.97.
On the R61, the version of Power Manager that is running is version 5.20.
On the R500, the version of Power Manager that is running is version 5.13. (System Update does not show version 5.20 as an available update on this machine.)
It would be really nice if Lenovo could finally fix this problem.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

try to reinstall the OSD software. Uninstall the current OSD software that you have, and download the latest version from below.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS000949
Edit note: Wrong link. See below for the correct link.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Hotkey Features Integration not detected by update retriever / system Update

Hi Lenovo
I suspect there might be an error in your metadata for the package 81vu13ww "Hotkey Features Integration"
It is not offered through systemupdate or update retriever.
in the update retriever program folder i have been looking at the file "C:\Programmer\Lenovo\Update Retriever\session\2243-Windows XP-DA-QuestResponse.xml" and when searching this file for "81vu13ww" i find a section like this:
- <descriptorFile>
<fileName>81vu13ww_2_.xml</fileName>
<fileDescription>Hotkey Features Integration</fileDescription>
<version>3.10.0000</version>
<releaseDate>2010-05-19</releaseDate>
<size>6237</size>
<url>81vu13ww_2_.xml</url>
<mode>ASCII</mode>
- <categories>
- <categoryBrandFamily>
<category>Utility</category>
<brand>Notebooks and handhelds</brand>
<family>ThinkPad T500</family>
</categoryBrandFamily>
</categories>
</descriptorFile>
Note the "URL" key is just a filename but when looking at all the other updates they all have a fully qualified url like this:
<url>http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/81u711ww_2_.xml</url>
Can you help fix this?
Regards
Søren Lambæk
IT Admin
KPC Herning A/S
Denmark

Hi again
Looking at the TVURLog file from a session i get this:
2010-06-21 , 08:51:42
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Uri to download-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Info 2010-06-21 , 08:51:42
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=18
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=19
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Error for-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Fjernserveren returnerede en fejl: (404) Ikke fundet.
Exception:
Message: Fjernserveren returnerede en fejl: (404) Ikke fundet.
Type: System.Net.WebException
ved System.Net.HttpWebRequest.GetResponse()
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.HttpsFileDownloader.StartDownloadProcess()
Message: Download failed because the file https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml can't be retrieved from the server. Error: NotFound
So i guess my assumtion regarding the URL is correct

Hotkey Features Integration for Windows

Hello,
I have a W530 with win 7 64 bit installed. Some time ago I mistakenly uninstalled Hotkey Features Integration for Windows using the windows 7 control panel.
I would like to install it again. Can someone please confirm the correct program is the following? http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w53...
Also please advise if this is easy to install ( I am not an expert) and if there are any potential issues if I install it.
Thank you, Mike
Thinkpad W530 2436 CTO, BIOS Version LENOVO G5ET95WW (2.55 ),Intel Core i7 3630QM, 2.4 GHZ,8MB, WIN 7 Pro 64 bit,1600x900 HD, Intel HD 4000, NVIDIA Quadro K2000M,16GB RAM, Samsung 250 GB SSD
Solved!
Go to Solution.

If "On Screen Display" is the only thing you uninstalled, then the Hotkey package is the only one you need.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

TS3212 I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Error when installing SDK on BW platform

We have successfully installed SDK to our DS client, but get an error when installing the extensions on the BW platform (SP12):
I understand that I need to reboot the portal server, but the error message indicate that the issue will not be resolved. Any suggestions?

Hi,
it could be that the depending extension was unpacked while installing the extension pack.
please go to folder C:\user\..\Analysis-config\plugins and check if the extension jar-file is available. If there is only a folder with the extension name you have to delete this folder,
uninstall the extension pack in your Design Studio (client side),
go to Eclipse and check the "Unpack after installing" checkbox in your project Features,
if it is checked please unckeck it,
export your extension pack to zip-file,
install your extenion pack again on client side,
now the jar-file should be available.
You sholud deploy your extension on Server without any errors.
kind regards
Patrick

Error when Installing Eax-console as part of Audigy support pack 3.6

<div class="lia-component-body lia-message-body">Hey there, out of nowhere I have the following problem:
I have used several versions of this audigy support Pack up to now, both in Windows XP and Windows 7 RC and all worked fine for me. Most recently I used 3.5 and 3.6 in both OS for a short time.
now I had to format my harddisk an have installed a clean version of Win XP SP3. I installed an update pack (winboard.org), the latest direct X and drivers for nvidia motherboard and videocard. Then, when I tried to install this support pack, I get an error messagge I-00 when eax-console should have been installed, something about CTengine being unable to be installed.
I read through many of the solutions here in the forum, since this error seems to be not so rare. But up to now, nothing helped. This is, what my install.log tells me:
[EAX Console]
GUID={5B7E626-7885-4FC3-A66A-73548A4F0FD}
Warning=I-008 CTRegSvr fails to register C:\Programme\Creative\EAX\Karaoke.exc.
[Common Audio Driver Interface]
GUID={700932B3-A964-4878-82A2-96054622AF7}
Warning=I-007 RegSvr32 fails to un-register C:\Programme\Creative\ShareDLL\CADI\ctcadi.dll.
All other install.log from the other parts of the pack contain no warning. Everything except the EAX-console works fine, if I try to start that, I get an error "No components are registered", an I don't have a "karaoke" register, but otherwise it works well, I can use the effects and cmss.
What the heck could I do?
I made an new thread, since nobody seamed to react to my post in the support pack thread.

HRe: Error when Installing Eax-console as part of Audigy support pack 3.6o What you have is a missing file, or perhaps your system is wanting to install direct X redistributable or something similar. Do a search on your system for install.log and when you find the newest one, or second to newest one, open it with notepad. It will tell you exactly what you are missing. I was trying to install some components for my Elite Pro and it said in the install.log that it could not find DXREDIST. So I copied a version I had to the installing program's folder and it worked!? So take a look at that log and see what is missing......write back with your results if you dont mind. In the original post I had seen the registration problems with components. You can manually run regsvr32 with the /? switch and see how to unregister that yourself and then try the installation again.
Cheers,
jmacguire

Error When Installing Cisco ICM Maintenance Release 8.5(4)

Hi,
I've successfully installing ICM 8.0(1a),
My environment is Windows Server 2008 R2 Enterprise, Service Pack 1 x64.
Now I'm trying to install Cisco ICM Maintenance Release 8.5(4), but the error occurs,
the log is :
2014-09-03 14:09:27 [Information] Logging initialized. Log File: C:\Temp\Maintenance Release ICM8.5(4)\20140903_140927_Maintenance Release ICM8.5(4).log
2014-09-03 14:09:27 [Information] Displaying new modal message, buffer empty: Initializing Patch Installer
2014-09-03 14:09:27 [Information] Manifest file location: C:\Users\ADMINI~1\AppData\Local\Temp\{5ADEF78E-6528-46A7-AB78-D38F394ADE23}\{0202A80B-FA3B-48B1-A64F-62AD902E62F9}\PatchManifest.ini
2014-09-03 14:09:27 [Information] Patch Information folder is C:\icm\PatchInfo_ICM_8_5_4_0_0_0_336
2014-09-03 14:09:27 [Information] Initializing Version checking data structures with data from current system and patch.
2014-09-03 14:09:27 [Error] Unable to get patch info from the registry because SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch) does not exist
2014-09-03 14:09:27 [Error] Error reading Display Name value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Product value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Base value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Major Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Minor Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Maintenance Release Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading RUP Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading LRP Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Featurette Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Installer Version value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Install Timestamp value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Uninstall Location value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Error] Error reading Prior CurrentPatch value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Information] Unable to read PriorCurrentFeatures value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch) This is probably because this key was not in prior patches.
2014-09-03 14:09:27 [Information] Unable to read Patch Language value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch) This is probably because this key was not in prior patches.
2014-09-03 14:09:27 [Information] Unable to read Features value from the registry key SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch) This is probably because this key was not in prior patches.
2014-09-03 14:09:27 [Error] One or more errors were encountered retrieving the patch information from the registry: SOFTWARE\Cisco Systems, Inc.\Patch\ICM\8.0\Patch\(Not A Patch)
2014-09-03 14:09:27 [Information] Installer cleaning up and aborting.
2014-09-03 14:09:27 [Error] See the installer log for more detail.
2014-09-03 14:29:48 [Information] All modal messages are now closed.
can anyone help this?
Thanks in advance,

Hi Chintan,
I've already installed MR 8.5(1), but the error still occurs when installing MR 8.5(4)
The Log is :
2014-09-02 18:13:28 [Information] Logging initialized. Log File: C:\Temp\Maintenance Release ICM8.5(4)\20140902_181328_Maintenance Release ICM8.5(4).log
2014-09-02 18:13:28 [Information] Displaying new modal message, buffer empty: Initializing Patch Installer
2014-09-02 18:13:28 [Information] Manifest file location: C:\Users\ADMINI~1\AppData\Local\Temp\2\{0F8C826B-7BE2-4513-81D8-1C3FC1D25DD9}\{0202A80B-FA3B-48B1-A64F-62AD902E62F9}\PatchManifest.ini
2014-09-02 18:13:28 [Information] Patch Information folder is C:\icm\PatchInfo_ICM_8_5_4_0_0_0_336
2014-09-02 18:13:28 [Information] Initializing Version checking data structures with data from current system and patch.
2014-09-02 18:13:28 [Information] CloseWindow: Now in; Window=Cisco Unified ICM/Contact Center Enterprise & Hosted Installation
2014-09-02 18:13:28 [Information] All modal messages are now closed.
2014-09-02 18:13:28 [Information] Checking whether current installed patchs is the one this installer is attempting to remove.
2014-09-02 18:13:28 [Error] The latest installed patch ICM_8_5_1_0_0_0_465 does not match this uninstall program.
This later patch must be removed before this uninstall can be run.
2014-09-02 18:13:28 [Information] Installer cleaning up and aborting.
2014-09-02 18:13:28 [Error] See the installer log for more detail.
2014-09-02 18:13:53 [Information] Cleaned out modal message buffer and stack.
Then I uninstall the MR 8.5(1), then try to install MR 8.5(3),
I've successfully install the MR 8.5.(3), then I try to install the MR 8.5(4), but the error still occurs,
The Log is :
2014-09-02 19:19:26 [Information] Logging initialized. Log File: C:\Temp\Maintenance Release ICM8.5(4)\20140902_191926_Maintenance Release ICM8.5(4).log
2014-09-02 19:19:26 [Information] Displaying new modal message, buffer empty: Initializing Patch Installer
2014-09-02 19:19:26 [Information] Manifest file location: C:\Users\ADMINI~1\AppData\Local\Temp\2\{FF1FBA60-1E9C-4068-A0E0-0704D8C43A5F}\{0202A80B-FA3B-48B1-A64F-62AD902E62F9}\PatchManifest.ini
2014-09-02 19:19:26 [Information] Patch Information folder is C:\icm\PatchInfo_ICM_8_5_4_0_0_0_336
2014-09-02 19:19:26 [Information] Initializing Version checking data structures with data from current system and patch.
2014-09-02 19:19:26 [Information] CloseWindow: Now in; Window=Cisco Unified ICM/Contact Center Enterprise & Hosted Installation
2014-09-02 19:19:26 [Information] All modal messages are now closed.
2014-09-02 19:19:26 [Information] Checking whether current installed patchs is the one this installer is attempting to remove.
2014-09-02 19:19:26 [Error] The latest installed patch ICM_8_5_3_0_0_0_170 does not match this uninstall program.
This later patch must be removed before this uninstall can be run.
2014-09-02 19:19:26 [Information] Installer cleaning up and aborting.
2014-09-02 19:19:26 [Error] See the installer log for more detail.
2014-09-02 19:19:49 [Information] Cleaned out modal message buffer and stack.
I haven't try to install MR 8.5(2),
is it must to install 8.5(2) first to upgrade 8.5(4) ?
Thanks

Copy error when install Thinkpad HotKey features integration package under windows 7 U system

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