Copy function produces an almost solid black copy

After years of satisfactory performance my all in one printer copier fax has a problem copying in both colour and black and white. In both cases the copy comes out as an almost solid black page, sometimes with a line or so of the print to be copied, and sometimes with a tinge of colour. The print function works perfectly. I've tried leaving it, turning off and disconnecting, but to no effect.Any ideas what to try?

Hi,
Kindly click on the following link to resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02150783&lc=en&jumpid=reg_r1002_us...
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Solid Black Thumbnails?

When I import some of my greyscale .jpg images into iPhoto 6, they show up as solid black thumbnails. When I view the images, they display as dark negative images.
Is there a fix for this?

Eddie:
You might try using the "Embed sRGB Profile" Automator workflow that I created. It will embed that profile on any image file dropped on it. Much faster than opening in a 3rd party editor and then saving. You can download it from Toad's Cellar.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
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M3035 all in one. Printing solid black page

Unit prints solid black page. Tech manual covers black page with white specs, replace print cartridge. New cartridge same results. Tried engine test same results. Unit not under warranty. Next step?

Open System Preferences > Print & Scan then select the Print tab then click Open Print Queue
Delete all jobs from the print queue
Restart your Mac and restart the printer.
See if that made a difference.
If not, might be corrupted print preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.print.PrintingPrefs.plist
Click Go then move the com.apple.print.PrintingPrefs.plist file to the Trash.
Try printing.
message edited by: cs

Office jet pro 8600 prints solid black

When I print a copy using black ink only the page prints solid black.

Hello there! Welcome to the forums @janvlz
I saw your post about your printer printing out in solid black ink, and wanted to recommend a troubleshooting guide for you to try!
Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series
If the issue continues, please give us a call to see what your printer options are with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Cursor arrow gone from solid black to having white lines go through it and trackpad is not working properly in mail and adobe acrobat - anyone know how this could have happened and how to solve it?

Can anyone help me? Concerned that I may have some kind of malware. My cursor arrow and trackpad are behaving strangely, The cursor used to be a solid black arrow but now seems to have horizontal white lines running through it. The trackpad does not function normally either. For example, when I use my trackpad to scroll up and down in mail it sometimes works and sometimes does not. In adobe acrobat it sometimes does not work. In facebook, the cursor does not line up behind the menu keys as it should.
Any one know how this might have happened and how I can stop it?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Why does "\n" become a solid black rectangle

The problem happens when i put a string named "myString" into a file, which is produced by my program as a text file. "myString", which holds something like this "abcd" + "\n" + "efg". But after the program ran and i opened the produced file, the format of the content looks like this: "abcd solid_black_rectangle efg" is still in one line, and "\n" is displayed as a solid black rectangle.
i havent met this sort of problem before and have no idea how can i fix it up. So, could anyone give me some tips? thanx in advance.

I presume you are working on a windows machine. The command, in this os, for a new line is "\r\n". If you only use "\n" windows will show this character as a box (The "\n" is a newline on a Unix platform).
Good Luck,
Kal El

Photoshop all of the sudden printing a solid black "box"

Hello!
I have a few users who use CS3 to do some marketing-work. Not quite sure what they exactly are doing, but they are using Photoshop, InDesign etc. at least.
Both computers are running XP SP3 with the newest updates for CS3.
Yesterday a problem started occuring, when they were printing. One of them opened two files, each about 50 MB - pressed "print" (as she always does) and instead of two pictures, like one would expect, out came one picture and one solid black box, where the picture was supposed to be.
The other one had 10 images open and same symptoms. First one printed nicely, the last 9 came out as black boxes. Keep in mind, that they have been doing this for quite some time now, without any problems what so ever.
My first thought was that the printer (HP Laserjet 5550) couldn't handle the big images, so I asked them to print on our Xerox Docucolor 240. Same problem! That leads me to believe, that there's a setting somewhere, they've activated - sorta like the one, that makes all text black.
If you need any additional info, please tell me :-) Also, I would be glad to scan one of the black boxes in for you, if you need to see it.
Thank you in advance!
Thomas

Thank you for your effort in explaining this in a more simple way hehe..
I have forwarded your suggestion to the users in question. I'm not sure, they will be able to test it today, since it's almost 2 PM here (and time for weekend). But as soon as I know whether or not it helped, I'll be sure to let you know.
Regards
Thomas

When drawing with polygon tool, a solid black rectangle appears??

When I use the polygon tool to draw, a mysterious black rectangle appears underneath, and grows with my cursor movement, obscurring whatever is underneath. The black shape has nothing to do with the shape I'm creating. I am tracing boundary locations on a map, for example, and the black shape blocks out the lines I'm trying to trace, if my opacity is set at 100%. It mimics the opacity I'm using to draw. I never saw this in AA7. Why would anyone want this function, and is there a way to turn it off?

Hey leonieDF
Thanks for your reply. I am exporting edited versions - export seems to work OK when exporting originals. But all my images are edited a bit, even if just simple cropping etc.
I tried adjusting the color sync profile as you suggested but this didn't help. I also adjusted the gamma and watermark and again, no change.
It seems like I have some kind of bug or something within Aperture, because it is doing all kind of strange things, like now eny time I edit a photo at all it appears solid black in my "browse" view (but OK when I double click it). Similarly, when I duplicate a photo it does random funky stuff to the photo in browse view (from being solid black, to solid red, to appeairng to have some random color filter, to appearing like static from static TV). These issues are all secondary though from the main issue of not being able to export images, since I have a friends wedding photos I am trying to get out to them!
Any other ideas of what might be causing this?
Thanks for your help!

Laserjet P3500 printing solid black edge left side of paper

Just started recently having this problem. Left side of page has solid black line about 1/4" wide top to bottom. I checked register of paper and it is perfect. Using windows XP Pro on a Dell computer. I checked the green roller and it is clean. Using genuine HP cartridge. Don't know what else I can tell you about this problem

Hi there,
Print quality troubleshooting pages
Use the built-in print quality troubleshooting pages to help diagnose and solve print quality problems.
Press MENU to enter the MENUS .
Press (Down arrow) to highlight DIAGNOSTICS .
Press (Select) to select DIAGNOSTICS .
Press (Down arrow) to highlight PQ TROUBLESHOOTING .
Press (Select) to print the pages.
The printer returns to the Ready state after printing the print quality troubleshooting pages. If print quality defects are found when reviewing the print quality troubleshooting pages, perform a printer calibration. See the following section "Calibrating the printer " for more information.
Calibrate the printer
Calibration is a printer function that optimizes print quality. If experiencing any print quality problems, calibrate the printer.
Press (Select) to enter the MENUS .
Press (Down arrow) to highlight CONFIGURE DEVICE .
Press (Select) to select CONFIGURE DEVICE .
Press (Down arrow) to highlight PRINT QUALITY .
Press (Select) to select PRINT QUALITY .
Press (Down arrow) to highlight CALIBRATE NOW .
Press (Select) to select CALIBRATE NOW .
Wait for the printer to calibrate.
You can also find the article for this product here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?prodSeriesId=315862&prodTypeId=18972
Under the troubleshooting section, click on print quality issues. There are more articles and there is more information regarding issues such as this located there if this doesn't fix the problem.
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Making a color solid black matte follow eyes

I created a color solid black matte rectangle intended to cover a person's eyes.
1.) How do I make it so it follows the person's eyes as they move during the video?
2.) How do you rotate the black matte? The person's face is at an angle at one point.
Thanks.

Thanks for the greenie...
BTW, you mentioned the person's face being at an angle...you may want to use one of the Video Filters if you need the 'z' axis.
My systems exporting right now and I can't remember it's exact name...but you should be able to find it. If you use that, you might want to do all of your 'x', 'y' and 'z' axis in that filter...might keep rendering time down since you would also be using the Basic Motion Tab functions.
K
EDIT - just found it...Main Menu / Effects / Video Filters / Perspective / Basic 3D.
Message was edited by: Kevan D. Holdsworth

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

Photoshop CC window is solid black on 2nd monitor

What version of Photoshop? Photoshop CC 14.0 x64
Have you installed the recent updates? Yes
What operating system? Mac OS X 10.8.4
What kind(s) of image file(s)? Affecting PSDs and JPGs. Not PNGs, those are working
If you are getting error message(s), what is the full text of the error message(s)? No error message
What were you doing when the problem occurred? Setting up new monitor.
Has this ever worked before? No and yes, monitor is new but, I still have Photoshop CS6 and that works fine.
What other software are you running? At the moment: Chrome, AI, Calendar, Textedit, and System Preferences.
Tell us about your computer hardware. MacBook Pro with 15" Retina display (set to the "More Space" setting), 8GB RAM, 2.4 GHz i7, 172GB free space on the SSD. Monitor is Hanns.G HE225DPB 1920x1080 at 60Hz
Has this ever worked before? This question worked when it was asked the first time.
As I drag the window back and forth between the external display and my laptop display, the previous state briefly shows. When I drag it to the external monitor it looks ok for a split second in vertical bands that refresh to solid black. Same when I'm dragging the window back, the window remains black on my main laptop monitor until it refreshes back to normal, in the same vertical-band fashion. The frame of the window, including rulers looks ok, but the image area, including the canvas color turns black. This blackness can be captured in a screenshot.
On the PNG that is working, I do get some black as the image resizes between displays (stays at 100% but on the lower res monitor it doubles in size). In CS6 the image does not resize, the % changes (16.67 on external, 33.33% on laptop) and remains approximately the same size.
Perhaps this is more of a bug than something I can do anything about, but I am unable to login to Photoshop.com (someone else has already posted about this issue there, 5 days ago, not responses yet), I get an "it is no longer possible to create an account" message, even though I already have an account.
Thanks.

Yeah they didn't unfortunately. These issues started up within the first 5 minutes of upgrading to Yosemite, across two of our computers.
It's a consistent issue that whenever i move between my monitors my photoshop canvas goes black and i have to move photoshop to the other monitor and back again to make it work. On top of that I am consistently getting these glitch issues documented here.
imgur: the simple image sharer
imgur: the simple image sharer
http://imgur.com/tOHtoiL
imgur: the simple image sharer
imgur: the simple image sharer
imgur: the simple image sharer
imgur: the simple image sharer
Keep in mind that two days ago I got my iMac back with a new logic board with new graphics card from Apple and all the problems are still there. It's Yosemite and unfortunately they haven't fixed this issue yet.

HP Color Laserjet 2840 prints patchy areas instead of solid black areas

I have a printer that's about 4-5 years old and LOVE it. However, recently it stopped printing solid black areas when I print artwork. When I print text only, there are no problems--only when I print artwork. It's got a new imaging drum and plenty of black ink. I don't have much money and can't afford a new one, so I'm wondering if anyone has any ideas what needs to be fixed. Thank you in advance!

Hi @kenlock153,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Color LaserJet 2840 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hp officejet pro 8610 prints solid black on scanned pdf and word doc pictures

-HP Officejet Pro 8610
-problem printing scanned pdf document and word doc. photos
-My new HP Officejet Pro 8610 printed a newly scanned pdf document as an all black picture. I then printed a saved word documtent from my iMac which included a small picture. The document print was acceptable, but the picture was solid black. There were no error messages. These were, my initial tests, to check this new printer.

Hey there @TM-10
Welcome to the Community
I read through your post about your new Officejet 8610 scanning a document to your computer and printing out all black. I have a couple ideas for you to try.
Try the steps in this guide: Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9...
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Occassionally print solid black pages instead of text

Sometimes (but not always) pdf files print as solid black rectangles - how do I prevent this?

This type of result is often due to errors in the HP printer drivers. Several things can be tried. Sometimes, using a tested driver for an older, but compatible printer will do the job. A lot of folks used the use the HPLJ2 driver even with HPLJ3 and 4 systems. Another option is to try to print as a graphic. At this point, I can only suggest playing around with things. A lot of folks like the graphic driver aspect instead.
You might also consider printing to the printer in a PS mode rather than PCL if that option is available.
I am only suggesting things I have seen tried by various folks. I don't have a good explanation.

Copy function produces an almost solid black copy

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