Copy paste clipboard Microsoft 2007 - It retains images I copy before and will not copy a new image

I have Windows XP and Microsoft office 2007. I had to choose 2010 forum because there was no 2007...sorry
I am trying to copy images from the Internet and I am able to copy the image but it will paste the first image I copy. It is not happening with the text though, only images. I highlight and copy a different image and it will paste again the first opne I
copied. I have also done it through keyboard shortcuts and it will not do what it needs to do.
I have copy pasted same images in the body of my aol emails and they copy ok. They also copy ok on the clipboard shortcut I made for clipboard , but it refuses to copy them on a new file in Microsoft word document. This started happening about a week ago.
I have not installed a new program so I don't know the reason.
I have defragmented, scan disk. I did scan disk simple and the one that recovers bad sectors. Rebooted computer, cleaned history, cleaned temp files. I am not very computer inclined, but I do know how to do these last I listed and I also have run Norton
If anyone replies to this message keep in mind I can follow instructions, but if they are too intricate I might mess up :( I wanted to know if there is a way of resetting Microsoft (I dont have the CD anymore) without uninstalling it. Any help yoou
can throw my way will be appreciated. If there is anything else you need to know please let me know. I will be checking often.
Thank you in advance.
Ivee

Hi,
It's ok you don't have the CD, just go to the Start Menu > All Programs > Microsoft Office > Microsoft Office Tools, and then click on
Microsoft Office Diagnostics. Run Diagnostics to proceed with diagnosis and repair.
Check if it helps after running the Diagnostics.
Regards,
Melon Chen
TechNet Community Support

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