Copy/Paste issues with CS6 Creative Cloud

I'm unable to paste text from any document, it's plain text and the copy/paste feature is working on my system including other Adobe installed products.
Any ideas?

DW CS6 - Version 12.1 Build 5966
Windows 7
Yes I can copy/paste using keyboard short cuts within all system applications including other ADOBE applications but not in DW
All documents, all sites, all parts of DW.
This started this morning.
Thank you Nancy O.

Similar Messages

Multiple Issues with Adobe Creative Cloud app.

I'm having multiple issues with the Adobe Creative Cloud app.
1. Neither Photoshop CC nor Prelude CC get past the 47% mark when installing. They constantly give me "Installation Failed" messages. When I click on "Learn More", I'm told that:
"Installation Failed
Errors during Installation.(7)
More Information"
So naturally, I click on More Information to get the following thrown at me (none of which I understand):
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: 12/01/13 13:16:06:425 | [INFO] | | OOBE | DE | | | | 6076 | ---------- CustomHook_Helperx64 ---- Start ---------- 12/01/13 13:16:06:426 | [ERROR] | | OOBE | DE | | | | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0 ERROR: System check returned with error : -4 -------------------------------------------------------------------------------------
2. I installed Lightroom 5, then uninstalled it. When I went back to re-install it, the Adobe Creative Cloud app wouldn't let me. It states that my Lightroom 5 is "Up to date" and is in my "Your Apps" section, not in the "Find New Apps" section. I've double checked my Programs and Features in Control Panel, and it's not there. I cleaned my registry, and it's still there. I deleted the "opm.db" file in my OOBE folder, and restarted CC - still nothing.
I've got to say, guys. I'm not very happy with the amount of time I've spent just trying to install programs on my PC. While the plan is for this to be intuitive at some point, it's not very functional at the moment. Any help you can provide me would be amazing - if you can provide it sooner than later, I'd be over the moon.
Thanks.

I fixed it. I fixed it on my own. My journey took over a week (forty hours of back and forths, trial and error, and service!!) and included multiple calls, multiple online chats, unanswered forum posts, Twitter conversations with the Adobe Customer Service team, remote access sessions with Adobe technical teams, and finally this series of emails. In the end, I had to figure it out myself. I'm not happy - not with the time it took, and not with the level service I received based on the urgency that I made clear.
For anyone else that had this issue (or similar), here is what I did to fix it. This may seem excessive, but that's because I didn't know what else to do. Some of these steps may be redundant, or not required... but I wouldn't know because once I saw that it was working, I just kept going.
Anyway, here is the solution I came upon (I'm running Windows 7 64-bit):
1) I uninstalled every single Adobe product (including Flash Player, Acrobat Player, Air, and Digital Editions).
2) I ran the Cleaner Tool (which is not very good) and came across errors in trying to delete certain folders.
3) I restarted my computer in Safe Mode, and logged into Windows 7 under my Administrator account.
4) I manually went into every folder that contained the words "Adobe" and deleted everything. This includes my Program Data folder, my Program Files folders (both x86 and 64-bit), my AppData folders, my Roaming folders, my Temp folders - ANYTHING and EVERYTHING that contained any trace of Adobe, I deleted.
5) I ran Microsoft Disk Cleanup and Piriform CCleaner to clean my registry and temp files.
6) I restarted my computer using the normal boot process and logged into Windows as Administrator.
7) I downloaded the Adobe Creative Cloud installer.
8) I restarted my computer again, and logged into Windows as Administrator.
9) I ran the Creative Cloud installer, and installed Premiere Pro.
10) I restarted my computer again, and logged into Windows as Administrator.
11) I ran the Creative Cloud installer, and installed Photoshop.
12) I restarted my computer again, and logged into Windows as Administrator.
13, 14, 15...) I ran the Creative Cloud installer and installed whatever programs I needed, then I IMMEDIATELY restarted my computer before installing anything else.
Hope this helps. Good luck!

Issues with Adobe Creative Cloud on MacBook Pro

The more I learn how to use the Adobe Creative Cloud products the more frustrated I become. Every day all the programs crash/ freeze multiple times and I have to force the app to quit. Exporting takes entirely too long. The Rotobrush is horribly painful to use due it being so slow and more.
Does the Adobe products just not work well with the MacBook Pro? I have a new laptop with 16gb of memory. Shouldn't that be enough to run these apps with no problems?
Any help/ pointers would be appreciated.
David McCarter

Well, regarding the Rotobrush in AE you have to live with it - it's pretty slow even on beefy desktop workstations which is inherent due to how it works. The rest nobody can help you with. You have not provided exact technical info, crash logs or even a descriptions of the specific workflows like program performance preferences, project setting, what files you work with etc.. Generic complaints are not in any way useful.
Mylenium

Copy/paste issues with certain files...

I notice that in some pdf files I get that I can't do a copy/paste.... I think the reason is because its a graphic vs real text (even though it is text that I see) not sure if I have the right terminology here....
In any case I can't c/p....
Also, when I do a word search that doesn't work, I assume it's for the same reason....
Any work around for this, or a way to convert the file to pdf text ?

Not with Reader no.
Adobe Actobat has an OCR function or there are a few other third party applications that are dedicated OCR tools.
cowboy1611 wrote:
Right, I'm sure it's a graphic/image, so there is no tool to convert to text ?

Issue with installing Creative Cloud

I have been downloading Creative Cloud for the million time now, but the installing process stops in the middle of it and disappears. Putting in mind that I have already purchased one of Adobe Creative Cloud programs but I can't download it because of this issue. I made sure to close any other programs, internet explorers while downloading it, but the issue is still there.
Help please?
Thanks!

Follow below steps :"
Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Important : Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
Then try to install Creative Cloud app using Creative Cloud setup.exe

Can you get 64 bit apps with CS6 creative cloud trial?

When I downloaded premiere pro family trial, only bridge showed up as 64 bit, but I want to make sure I am trying all the new features including 64 bit suppport. Just wanted to know if they do support but just dont say or if it is all 32 bit. Thanks

Yes, they all should be avialable, but without knowing more about your system, we cannot tell you why some of them may not show up. A good place to start would be revisiting teh system requirements pages for each product...
Mylenium

Error 6 & 7 with 3 Creative Cloud Products

I get Errors 6 and 7 with CS6 Creative Cloud installation attempts with After Effects, Fireworks and InDesign. I also tried to install the trial versions, as an Adobe Rep suggested in the forums, but they still did not install.
I have the proper Mac system requirements and have tried numerous other solutions given online. All to no avail.
HELP! Please.

Since my original post I purchased Genius Drive and ran it on my hard drive. I was afterwards able to install Fireworks. But After Effects and InDesign still won't.
I have an iMac with 3.06 GHz Intel Core 2 Duo and Memory of 4 GB 1067 MHz DDR3. My graphics is NVIDIA GeForce 9400 256 MB. My Bus Speed is 1.07 GHz.
Here are the Error Messages I get with each program:
CS6 After Effects Error Code
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 21 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/10.9/Fonts/AdobeFanHeitiStd-Bold.otf" (Seq 51)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 51)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorVideoProfilesAE CS6: Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - AdobeMotionPicture CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6 Support: Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe After Effects CS6 Presets: Install failed
CS6 InDesign Error Code
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 36 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/10.9/Fonts/AdobeFanHeitiStd-Bold.otf" (Seq 51)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 51)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed

Missing Premiere CS6 presets with a Creative Cloud subscription

Hi there,
I've got this problem of missing presets/codecs with my Premiere CS6 installation. I've read many of the other threads about this problem but I still can't fix it on mine.
I have CS6 (6.0.0) installed and activated with my Creative Cloud log-in details. I tried updating it online to 6.0.2 but they still don't appear. I've uninstalled and re-installed and still nothing. I tried deactivating but it says "Deactivation was not successful. Please Try Again."
Is there any way to fix this?? I'm in Africa with a very slow internet connection so I can't download a new CS6 installer. Any ideas most appreciated as my CC subscription was a complete waste if I can't fix it.
Thanks

Adobe has different installers for different media. For example, there is one installer for Encore and Premiere Pro functional content that was purchased through CC or on disc, and another installer for Electronic Software Download purchases. If you have the installer for ESD and you're trying to use CC credentials, you may be out of luck unless and until you download the correct installer.
Tech Support should have been able to tell you whether or not you have the proper installer for your license.
Jeff

Problems burning Blu-Ray DVD with Encore CS6 Creative Cloud version

I recently installed Premiere Pro CS6 from Creative Cloud on a high performance PC. Everything works fine but Encore Blu-Ray burn will not finallize... get error message after most of disc is burned. Have tried several burns without success. Same files burn okay with Cyberlink software. Seems to be a bug with CS6 Encore files.
Have tried with Cyberlink removed from machine.... same problem.
Any suggestions??

The error is: Blu-ray Error, "device error", Code "3", Note, "AS-StorageError = 97071
I imported one HD Blu-Ray MPG file encoded in Premiere Pro for Blu-Ray DVD about 4GB in size. It was set-up with simple "Play menu". It burns up to the point of finalization, then the above error message occurs.
I insstalled a second Blu-Ray burner (different brand) and attempted another burn but with same error message. Also tried different brand of discs.
I have a second computer that I had previously loaded the trial version of Permiere Pro CS6, then later opted to do complete install via Creative Cloud. CS6 Encore will burn a Blu-Ray disc on this system with the same file without any problem or error messages.
It seems to be a problem with the Creative Cloud installation on the first computer???

Arabic with Illu (Creative Cloud CS6 DE)

how can I use with Illu (CS6 Creative Cloud DE) writing direction from right to left

Hi Heino,
I wasn't sure what you meant by DE. Illustrator CS6 has to be installed in a middle eastern language that supports right to left type. Once this is done the feature should work, here is a screen shot example.
This might be helpful too
http://helpx.adobe.com/mena/using/arabic-hebrew.html
-Dave

Need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any idea

need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any ideas? Is this now customer service or does adobe have a customer service team . Site not user friendly. Thanks

Graham Giles wrote:
Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
• I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
I know that using a cloned drive would work well in this instance.
I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

How do I share files uploaded into the Creative Cloud with other creative cloud members?

How do I share files uploaded into the Creative Cloud with other creative cloud members?

Should be easy. Try this...
In Thumbnails view, click the little triangle (pointing downward) in the lower-right corner of the asset you want to share.
In the blue icon bar that appears, click the Share icon (the third icon from the left, just right of the trash icon). The Share dialog should pop up.
In the Share dialog, enter the email address of the person with whom you want to share the asset, then click the Send Email button - they'll receive an email with a link to your asset. OR
You can also copy a link to the asset and then paste that into your own email client if you prefer. To do that, click the Link icon (looks like a "chain", and is to the right of the email "envelope" icon) - then click the Copy Link button.
Note that the Share options won't be available if your asset is set to "Private" - you can control whether an asset can be viewed (or downloaded) by others by clicking the Public/Private control (green or red "lock" icon).
You can also access the same Share controls if you click on the file to see it one-up (you can do this from either Thumbnails view or List view); click the Share icon near the upper right corner of the browser window (to the right of the asset name).
Hope that helps.

CS6 Creative Cloud

I currently have CS4 Web Premimum and I an interested in upgrading to the CS6 Creative Cloud. How many computers can I use my subscription for? Currently it is two, but I want to make sure this will still be the case for CS6. Also would my CS4 applications run on alternate computers if I installed it?

One of the Adobe videos notes that a merit of the software is that you can mix and match users. For example if you have a freelancer who needs a copy of CS6 to fit in with your workflow then you can buy a month on month subscription. I imagine this would apply to a yearly subscription if you need to share it about within the licensing constraints. From what I've read you can only have one instance of CS6 "as long as they are not running at the same time". This is the wording of the terms "install them on your primary computer and one backup computer".

Error updating Dreamweaver and Extension Manager CS6 (Creative Cloud)

Hello,
I'm having troubles updating Dreamweaver and Extension Manager CS6 (Creative Cloud) on Macbook Pro with OS version 10.8.2. I get this error codes for both updates U44M1P7.
The log files are generated.
Here is an extract (last lines) of the dreamweaver log file (Adobe Dreamweaver CS6 12.2.0 04-16-2013.log):
04/16/13 10:17:39:997 | [INFO] | | OOBE | DE | | | | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:39:997 | [INFO] | | OOBE | DE | | | | 118619 | Installer Operation: PayloadUninstaller
04/16/13 10:17:39:997 | [INFO] | | OOBE | DE | | | | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:39:997 | [INFO] | | OOBE | DE | | | | 118619 | Session {A9861095-6F8C-11E2-B313-84E4FE4B0A47} modify request for AdobeCode: {CB894C92-6F8C-11E2-B313-9980D700C45F}
04/16/13 10:17:40:024 | [INFO] | | OOBE | DE | | | | 118619 | Effective AdobeCode for: {CB894C92-6F8C-11E2-B313-9980D700C45F} is {CB894C92-6F8C-11E2-B313-9980D700C45F}
04/16/13 10:17:40:070 | [INFO] | | OOBE | DE | | | | 118619 | PDB install manipulation failed
04/16/13 10:17:40:098 | [INFO] | | OOBE | DE | | | | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:40:098 | [INFO] | | OOBE | DE | | | | 118086 | :: END TIMER :: [Payload Operation :{CB894C92-6F8C-11E2-B313-9980D700C45F}] took 101 milliseconds (0.101 seconds) DTR = 39.604 KBPS (0.0386757 MBPS)
04/16/13 10:17:40:099 | [INFO] | | OOBE | DE | | | | 118086 | User specified overrideFile:
04/16/13 10:17:40:101 | [INFO] | | OOBE | DE | | | | 118086 | The csu inventory was not updated for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}, value of local var is -1
04/16/13 10:17:40:101 | [INFO] | | OOBE | DE | | | | 118086 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}
04/16/13 10:17:40:143 | [INFO] | | OOBE | DE | | | | 118086 | No operation. We're done:
04/16/13 10:17:42:147 | [INFO] | | OOBE | DE | | | | 118086 | Total components installed: 0
04/16/13 10:17:42:147 | [INFO] | | OOBE | DE | | | | 118086 | Total components repaired: 0
04/16/13 10:17:42:147 | [INFO] | | OOBE | DE | | | | 118086 | Total components removed: 0
04/16/13 10:17:42:147 | [WARN] | | OOBE | DE | | | | 118086 | DW050: The following payload errors were found during install:
04/16/13 10:17:42:147 | [WARN] | | OOBE | DE | | | | 118086 | DW050: - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12-mul: Patch already installed
04/16/13 10:17:42:147 | [WARN] | | OOBE | DE | | | | 118086 | DW050: - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack: Install failed
04/16/13 10:17:42:147 | [INFO] | | OOBE | DE | | | | 118086 | Call PostSession Custom Hook
04/16/13 10:17:42:147 | [INFO] | | OOBE | DE | | | | 118086 | ::START TIMER:: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}]
04/16/13 10:17:42:148 | [INFO] | | OOBE | DE | | | | 118086 | In ReinstallSessionCloseProc
04/16/13 10:17:42:148 | [INFO] | | OOBE | DE | | | | 118086 | Custom action return code: 0
04/16/13 10:17:42:148 | [INFO] | | OOBE | DE | | | | 118086 | :: END TIMER :: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}] took 0 milliseconds (0 seconds)
04/16/13 10:17:42:148 | [INFO] | | OOBE | DE | | | | 118086 | :: END TIMER :: [Total Timer] took 17239 milliseconds (17.239 seconds) DTR = 1.16016 KBPS (0.00113297 MBPS)
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | -------------------------------------- Summary --------------------------------------
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | - 0 fatal error(s), 0 error(s)
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | OSX version: 10.8.3
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 |
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | -------------------------------------------------------------------------------------
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 |
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | Exit Code: 7 - Unable to complete Silent workflow.
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | END - Installer Session
04/16/13 10:17:43:150 | [INFO] | | OOBE | DE | | | | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Here is an extract (last lines) of the extension manager log file (Adobe Extension Manager CS6 6.0.5 04-16-2013.log):
04/16/13 10:17:17:287 | [INFO] | | OOBE | DE | | | | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:17:287 | [INFO] | | OOBE | DE | | | | 117458 | Installer Operation: PayloadUninstaller
04/16/13 10:17:17:287 | [INFO] | | OOBE | DE | | | | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:17:287 | [INFO] | | OOBE | DE | | | | 117458 | Session {7E13F325-CE11-42B3-BFD8-C15A8296EACB} modify request for AdobeCode: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
04/16/13 10:17:17:316 | [INFO] | | OOBE | DE | | | | 117458 | Effective AdobeCode for: {7E13F325-CE11-42B3-BFD8-C15A8296EACB} is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
04/16/13 10:17:17:364 | [INFO] | | OOBE | DE | | | | 117458 | PDB install manipulation failed
04/16/13 10:17:17:388 | [INFO] | | OOBE | DE | | | | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:17:388 | [INFO] | | OOBE | DE | | | | 117373 | :: END TIMER :: [Payload Operation :{7E13F325-CE11-42B3-BFD8-C15A8296EACB}] took 102 milliseconds (0.102 seconds)
04/16/13 10:17:17:389 | [INFO] | | OOBE | DE | | | | 117373 | User specified overrideFile:
04/16/13 10:17:17:391 | [INFO] | | OOBE | DE | | | | 117373 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}, value of local var is -1
04/16/13 10:17:17:391 | [INFO] | | OOBE | DE | | | | 117373 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
04/16/13 10:17:17:433 | [INFO] | | OOBE | DE | | | | 117373 | No operation. We're done:
04/16/13 10:17:19:436 | [INFO] | | OOBE | DE | | | | 117373 | Total components installed: 0
04/16/13 10:17:19:436 | [INFO] | | OOBE | DE | | | | 117373 | Total components repaired: 0
04/16/13 10:17:19:436 | [INFO] | | OOBE | DE | | | | 117373 | Total components removed: 0
04/16/13 10:17:19:437 | [WARN] | | OOBE | DE | | | | 117373 | DW050: The following payload errors were found during install:
04/16/13 10:17:19:437 | [WARN] | | OOBE | DE | | | | 117373 | DW050: - Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All: Install failed
04/16/13 10:17:19:437 | [INFO] | | OOBE | DE | | | | 117373 | Call PostSession Custom Hook
04/16/13 10:17:19:437 | [INFO] | | OOBE | DE | | | | 117373 | :: END TIMER :: [Total Timer] took 3213 milliseconds (3.213 seconds) DTR = 4.97977 KBPS (0.00486306 MBPS)
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | -------------------------------------- Summary --------------------------------------
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | - 0 fatal error(s), 0 error(s)
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | OSX version: 10.8.3
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 |
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | -------------------------------------------------------------------------------------
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 |
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | Exit Code: 7 - Unable to complete Silent workflow.
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | END - Installer Session
04/16/13 10:17:20:438 | [INFO] | | OOBE | DE | | | | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Regards
Jan

In this log file I can see you are getting Error : U44M1P7 while updating the software
This Error comes where language packs for software are not installed properly on the machine.
I would suggest to update Adobe Application manager from
Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
then try to install the update if still you are not able to update software and getting same error then uninstall all the Adobe software selecting remove prefernces.
After uninstalling the software run the Adobe Cleaner tool(http://www.adobe.com/support/contact/cscleanertool.html) and remove the leftovers.
Regards,
Jatin Dembla

Problems with syncing Adobe Ideas with Adobe Creative Cloud

Dear Sir/Madam,
Since yesterday (22.04.2014) I have problems with syncing Adobe Ideas (in my iPad) with Adobe Creative Cloud.
Could you please help me with this issue?
Thanks in advance

Hello,
I do not understand why there is no professional communication about the problem. I get the impression that Adobe doesn't know that many people use their App as advertised: As a quick professional sketching tool that syncs with Creative Cloud. Not to fix the problem means more people not trusting the cloud idea. I am actually a big fan of the CC, mostly because of regular updates. But the mobile apps seem to fall out of the normal update scheme. Are they not as important as the 'main software'?
When will the bug be fixed? Just to make clear: As there - up to now - is no other way to get the original idea files on the computer the adobe idea app is useless unless you fix the problem and/ or include the possibility to sync files via USB.
Meanwhile my Workaround:
You need Phoneview or another software that shows the files on your mobile device.
Open it - choose "Apps" - click on "Show all Apps" - click on "Adobe Ideas"
Than go to:
Library/Private Documents/documents/data/files/
there you find folders with cryptic names
Download one of the folders
Open the Folder
select all files in the folder and zip them
Change the extension from .zip to .idea
and voila
you can open it with Adobe Illustrator!
A long way, but for now the only solution to get the editable vector file on your computer.
Best regards
Jo Jacobs

Copy/Paste issues with CS6 Creative Cloud

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