Copy to this computer: Queued - How to get it to "actually copy"?

I have two copies of ARD, one at home and one at the office. I was able to copy a file from a client at the office to the desktop of the ARD computer using drag and drop, but when I try to drag it to my ARD computer desktop at home, I see a "Copy to this computer: Queued" message, but it never actually copies over to the computer at home. The 3283 and 5900 ports are open and set and functional.
Furthermore, if I just try to drag a file from the home ARD to the office ARD, I get a dialog box that just says 'Queued'.
We are talking about 4k files that should take mere seconds.
How do I actually copy these files?
Thanks.

A common problem, but no fix-all response. Unless this is something you need to do often, you might just find a way around it, such as emailing the files, or, if they are text files, open on the source Mac, select all, copy, click the appropriate clipboard copy direction button, and paste it into a new document. For larger files, not so good, but for 4k, should be a piece of cake.
As firewalls get tougher, those sorts of tricks get less and less reliable. That being said, you might try turning off both computers' firewalls for testing to narrow down the possible cause(s).
Good luck

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