Copy user greyed out in SU01

When i am executing SU01 t-code copy user is greyed out and infact copy user icon is also not showing . I already have the SAP_ALL and SAP_NEW authorization with my id .
Please suggest on this .

Check this help:
http://help.sap.com/saphelp_nw70ehp1/Helpdata/EN/52/6711c5439b11d1896f0000e8322d00/content.htm
http://help.sap.com/saphelp_nw70ehp1/Helpdata/EN/52/6711c5439b11d1896f0000e8322d00/frameset.htm
You are authorized to assign the authorizations, systems, roles, profiles, and reference users that are assigned to the user to be copied. Otherwise, the role for which you do not have authorization is not copied to the new user master record. When copying or assigning a reference user, the system checks whether you are authorized to assign its profiles and roles.
If you cannot copy the template user completely, because, for example, the reference user does not exist in the current system, the system displays a log with the exact causes of the error.

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