Copying and scanning 7515

Hi, I lost my directions to copy and scan and I would like if someone could text me and explain how to do these funtions. It would be most helpful! machomanmen

Hello @machomanmen , and welcome to the HP Forums!
I can see you're looking into scan and copy options. I would like to help!
I would recommend the following documents:
Copying a Multipage Original
How to Scan
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

HP LaserJet Pro M1536 just copy and scan lines

HP LaserJet Pro M1536 just copy and scan lines
Hi, I have a problem with the multifunction suddenly.
When I make a photocopy or when I scan to PC, both the ADF glass, leaving only the lines without any image of the sheet that I'm scanning. If mold from windows instead working normally.
What might be?
Greetings.
Raffaele
HP LaserJet Pro M1536 copia e scansiona solo righe
Salve, ho un problema all'improvviso con la multifunzione.
Quando faccio una fotocopia oppure quando scansiono verso il pc, sia dal vetro che dall'adf, escono solo delle righe senza alcuna immagine del foglio che sto scansionando. Se stampo da windows invece funziona normalmente.
Da cosa può dipendere ?
Saluti.
Raffaele

Hi Opp1,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to reinstall the printer software.
I will be happy to help you.
The print spooler is part of the Windows operating system and if it doesn't stay running the printer software won't install or print.
You could try the following steps to see if this will resolve the issue.
Normally with spooler problems the first thing to do is to clear the print queue.
Open a Run window (Windows Logo key+R), type cmd and press Enter.
Now type these commands, which are in capitals for clarity:
NET STOP SPOOLER and press Enter
DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press Enter
NET START SPOOLER and press Enter
EXIT and press Enter
If you are still having issues with the print spooler stopped then right click on the start button, left click on explore, open the windows folder, open system32 folder, open the spool folder, open the printer's folder, then delete everything on the right window.
Then go back and try and start the print spooler again.
Run a full uninstall of the printer software. Disconnect the USB cable.
To uninstall from CD:
Go start and select computer.
Right click on the CD for the printer and left click open in a new window.
Double click on uninstall.
Uninstall printer from the C Drive.
Go to start, computer, c:, windows, program files or program files x86, HP, printer name. Double click uninstall. Restart the computer.
Check to make sure the print spooler is running.
Ran the installation again. Don't connect the USB cable until prompted.
If the print spooler stops again you will need to contact the computer manufacturer to resolve this issue.
Hope this helps.
Thank you for posting on the HP Forums.
Have a great weekend!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

C5280 prints black page when copying and scanning

Can anybody help please.
C5280 prints a black page when I want to copy or scan but it prints ok from the computer. The light seems to be working on it. I am unable to reinstall with the disc as the CD drive is not working now. Does it need to be reinstalled.
Thanks for any help possible.

Hi @Dani77 ,
I see by your post that you are getting a black page when copying and scanning from the printer. You can print fine and you updated the HP software, the printer is connected directly to a wall outlet and you have the same results.
I would really like to be able to help you resolve this issue.
I wasn't sure whether you just updated the printer software on the printer or the firmware.
If you haven't already, please update the printer's firmware. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
Disconnect the USB or Ethernet cable from the printer.
Make sure the printer is still connected directly to a 3 prong wall outlet.
Try making a copy with a blank sheet.
If the output is blank, then try and copy a text document.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Black page when copying and scanning

Hi,
I have a HP Laserjet 1536dnf MFP, all was working fine until I changed the ink cartridge two days ago. Printing is fine but when I go to copy or scan I get a solid black page printed. I've checked the light goes across when copying and scanning, tried switching off printer and on again, plugged it straight in to wall and updated all HP software. Any ideas?
Many thanks
Dani

Hi @Dani77 ,
I see by your post that you are getting a black page when copying and scanning from the printer. You can print fine and you updated the HP software, the printer is connected directly to a wall outlet and you have the same results.
I would really like to be able to help you resolve this issue.
I wasn't sure whether you just updated the printer software on the printer or the firmware.
If you haven't already, please update the printer's firmware. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
Disconnect the USB or Ethernet cable from the printer.
Make sure the printer is still connected directly to a 3 prong wall outlet.
Try making a copy with a blank sheet.
If the output is blank, then try and copy a text document.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

F4180 copy and scan button dont work

my problem is:
when i press buton copy or scan noting hapening just power buton blink one time.
I have only black ink cartrige and all print options works good.
I can scan in windows other programs
on printer icon ink (black and color blinking and copy screen showing "E"
i have new fresh windows 7 and new fresh drivers form official site. What i can do with it ?

Hello Voltiur,
Welcome to the HP Forums.
I see that you are having an issue with the Power light flashing and the printer being none responsive when attempting to scan or copy.
Here is a document that explains Blinking Lights on the HP Deskjet F4100 All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Cannot print from my computer, windows denies access to add printer, can copy and scan

dell laptop, wireless, will not let me add printer, altho it shows the printer scan and copy...........

Hi flalady,
Thank you for your response!
What happened when you tried the guide I had posted?
Do you see any error messages on the printer's display screen?
Are you able to print a test page? Video: Printing a Test Page - HP Photosmart 6520 e-All-in-One Printer.
In the meantime, please try the guide I had posted earlier, as well as the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet copy and scanning problem

I have recently bought a new HP Officejet 5742 printer which has no trouble printing from my computer, iPad or mobile. However, when I ask it to copy or scan a document it tells me I have a "Scanner Problem". I have been through all all the "Fix" and "Troubleshooting" solutions and there is no problem with my internet or bluetooth connections. Occasionally it has copied for me but may stop or hang in the middle of a page. I have brought the printer and computer HP Pavillion) back to my supplier and eventually they got it to work. It also worked at home for me but after a short time the problem reappeared. My system is using Windows 8.1. The message on the printer reads"Scanner Problem""Turn the printer off, and turn it on again""If the problem persists, the scanner has become damaged and cannot copy or scan" As the printer is only one month old I would be grateful for any advice you could offer. Brian.

Hi , I read your post and see that you are getting a "scanner problem" error message. I would like to help you.
The scanner mechanism bulb might not turn on when trying to scan, copy, or fax.There are two main causes for this issue:It could be the scanner bulb temperature is too low or there is an internal or external electrical malfunction. I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. Please keep the scanner lid open and then press the copy button.Check if the scanner bulb glows.Check if the scanner moves freely across the glass. If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

How do I make my printer copy and scan after displaying E8 error code

My printer is Laserjet M1132 MFP. any solution, i can't scan or copy with the printer.

Hi there,
This article covers the E8 error (seen at the bottom). Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have new HP 1050.It prints perfectly but shows a broad 2 inch band while copying and scanning.

What could be the problem????Is there an HP helpline available locally in Mumbai???
HP1050 shws a 2 inch black band while scanning and copying!!!!It's brand new!!HELP

Alas, it really didn't help out all that much. I think I was in a "reality distortion field" moment there. But the "fix" really doesn't speed it up at all -- I will said that under your Printer Settings if you just change it to "Fast Draft" quality, that seems make the process go quicker. Right now too much information is being sent to the printer that is basically white noise and the stuff that needs to get processed ends up in a bottleneck somewhere along the line.
This is ridiculous! Granted, I know that relations between you-know-who aren't that great, but for goodness sakes, I've had two Epson printers that have gone kaput on me in the past four years (ink printer heads dried up) and I may as well shoot myself in the foot to go out and buy another one those pieces of junk!
Please fix this problem hp, Apple.

Link to Windows 8.1 Printer (Fax, Copy and Scan) Drivers for OfficeJet 4500 G510n-z

Hello:
Need to know where I can find updated drivers for my OfficeJet 4500 G510n-z printer. I am using Windows 8.1 operating system.
I have tried using the link at HP, but at the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. When I do that, I still get an error message saying something like "the link cannot be found." I also get another message at some pont indicating that the full version needs to be uploaded. Then, the same process starts all over again. I should add that the printer disc says that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
I have tried this 6 or 7 times with the same result. Dell (the company from which I bought the laptop) was useless and suggested I contact HP.
I can no longer scan, either, because the computer isn't recognzing that the printer has a scan function, so when I go to use PaperPort 12 to scan stuff, it doesn't recognize that a printer is attached.
Any help resolving these problems would be greatly appreciated.
Thanks!
This question was solved.
View Solution.

Oops! Thanks "Shlomil" not "Shlomi" - Sorry!

Hp officejet 6700 premium problems .when copying and scanning

my printer kept giving me the message : " the original is jammed in the automatic document feeder (ADF)
open the adf cover, remove and reload the original , and then try again”
whenever i print or scan stuffs. please help asap! thanks

Had the same problem, and saw in another thread, a solution that worked for me. The cover hinges had come loose, probably when scanning a book. Just re-seat them so the cover fits snugly and it worked like a champ.

Cannot copy or scan from ADF (autofeeder) on LaserJet 1536dnf MFP

I've been a very pleased owner of a LaserJet 1536dnf MFP all-in-one printer, scanner, copier, fax. The device is running the latest firmware, it is connected via a hard-wired ethernet connection, and I use it mainly with my laptop which is connected to the same open network via wi-fi. The laptop is running Windows 7 32-bit with the latest drivers, utilities, and diagnostics tools installed.
The problem I started running into today is two-fold:
The copier no longer produces copies when feeding one or more pages into the ADF. In other words, the pages are pulled through and the display shows the status as "copying" but no copies are produced. Also, there are no errors indicated on the display.
The HP Scan utility no longer completes scans via the ADF for one or more pages. Pages are pulled through the ADF then the HP Scan utility presents a simple "An error occured while scanning" error message. I observed similar behavior when attempting to scan via the native windows applications (photo viewer, windows fax and scan, microsoft office document scanning, etc).
Regular flatbed copying and scanning still works without a hitch for 1 page at a time. I have been using both scenarios above for over a year without any issues. There have been no software installs/updates applied to my laptop in the time these issues surfaced. I have run the print, scan, and network diagnostics utilities from HP and they all show zero problems.
I have not been able to find any relevant info for either of the issues above via HP support or third-party forums. My hunch is that these are somehow related to a device firmware / hardware / configuration issue and am hoping to find some support via this forum. Appreciate your feedback in advance!
Best,
Igor

This is the side piece that was lifted. The feed tray was removed and I manually ran one page through with the copy button. Then put the feed tray back and affter that i was able to scan multiple pages with no problems.

Have a hp photosmart getting scan error , i am however able to copy and print to same printer?

have a hp photosmart getting scan error , i am however able to copy and print to same printer?

Hello Maria444
The community needs some more information so that they can help you. If you could, please share the model of your printer as well as any other prevalent information such as Operating System. Also have you ever been able to scan and if so has anything changed recently with your devices.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

How to copy and edit pages once they have been scanned to my desktop

I have a many page report I want to copy and send as one or more PDF files. I scan the page, remove it to my desktop and either slide it onto a blank pages or I Photo, where I make the print darker, etc. and export to my desktop..as file, jpeg document....tried them all.
Once on the desktop, it won't allow me to add or subtract any information...I can't even select all and copy it. I can't remember how I use to do this so I would come up with a copy that I could edit and also add several other pages to the bottom of the first page, to send as a pdf, rather than have to send each page separately.'
Is there a way to do this?

If you are at the point where you have several .jpg images that you want to turn into a single PDF document,
Open each .jpg image in Preview and Save As a PDF file.
Do that for all of them.
In Preview click on the sidebar and one image will be there.
From Finder, where reside your recently converted .jpgs to single PDFs drag one to be underneath the existing one and so forth untill all single PDFs are showing in the sidebar.
Get the focus back on Preview by clicking on it, and then Save As and that will produce one multi-page PDF document.
Note, The last image you converted will be the first image in the new PDF, so you might like to close Preview and then reopen it with the first image, just to make sure you get them in the desired order.
Mac OS 10.6.8
Preview 5.0.3

HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF.
Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct. I have even done a reset and started over and the problem remains.
If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
There is a similar issue when scanning from the ADF. Again, scanning from the flatbed works fine.
I've tried all I can think of. Does anyone have any further suggestions? Could it be a fault in the ADF?
Here's the full device settings info:
Device Configuration
[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
192.168.9.18
IPv6 Address:
FE80::FE15:B4FF:FE78:2846
Total Memory:
256 MBytes
Available Memory:
117.7 MBytes
Installed Personalities and Options
PCL6
(20040201)
AirPrint
PCL
(20040201)
PDF
(20040201)
PS
(20040201)
USB Flash Drive:
Empty
Impressions
Total Impressions:
10684
Monochrome Impressions:
4799
Color Impressions:
5885
Total Equivalent Impressions (A4/Letter):
10684.0
Monochrome Equivalent Impressions (A4/Letter):
4799.0
Color Equivalent Impressions (A4/Letter):
5885.0
Duplex Sheets:
1223
Jam Events:
0
Mispick Events:
4
Photo Color Impressions:
0
Photo Monochrome Impressions:
0
USB Flash Drive Insertions:
0
Images Scanned to USB Flash Drive:
0
Copy Flatbed Images Scanned:
373
Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
0
Flatbed Images Scanned to Host:
0
Images Scanned to E-mail:
0
Images Scanned to Network Folder:
0
Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
18
Images Sent from PC:
0
ADF Images Scanned:
1149
Flatbed Images Scanned:
779
Scanner Jam Events:
8
Paper Settings
Default Paper Size:
A4
Default Paper Type:
Plain
Tray 1 Size:
A4
Tray 1 Type:
Letterhead
Tray 2 Size:
A4
Tray 2 Type:
Plain
Paper Out Action:
Wait Forever
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Print
Auto Continue:
Off
Number of Copies:
1
Courier Font:
Regular
Orientation:
Portrait
Monochrome RET:
On
Wide A4:
No
Monochrome Resolution:
600
Monochrome Bits per Pixel:
8
Color Resolution:
600
Color Bits per Pixel:
32
IO Timeout:
120 Seconds
Jam Recovery:
Auto
Personality:
Auto
Print PS Errors:
Off
USB Flash Drive
Print Documents:
Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
On
Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
10 x 15 cm
Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
1
Output Color:
Color
Scan Settings:
Scan Resolution:
150
Scan File Type:
PDF
Scan Paper Size:
A4
Flatbed Scanner:
Single Page
Document Feeder:
1-Sided
File Name Prefix:
scan
Output Color:
Color
Copy
Optimize:
Auto Select
Lighter/Darker:
<-----*----->
Paper Size:
A4
Paper Type:
Plain
Collation:
On
Number of Copies:
1
Reduce/Enlarge:
Original=100%
Draft Mode:
Off
Tray Select:
Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
Fax
Your Company Name:
HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
Fine
Lighter/Darker:
<-----*----->
Fit to Page:
On
Glass Size:
A4
Dialing Mode:
Tone
Redial if Busy:
On
Redial if No Answer:
Off
Redial if Comm. Error:
On
Detect Dial Tone:
Off
Billing Codes:
Off
Extension Phone:
On
Stamp Faxes:
Off
Private Receive:
Off
Confirm Fax Number:
Off
Allow Fax Reprint:
Yes
Print Duplex:
Off
Fax/Tel Ring Time:
20
Fax Speed:
Fast (V.34)
Error Correction:
On
Forward Fax:
Off
Block Junk Faxes:
Off
Phone Line Volume:
Medium
Alarm Volume:
Medium
Ring Volume:
Medium
Key-Press Volume:
Medium
Fax Confirmation:
Never
Fax Error Report:
Never
Include First Page:
On
Auto Log Print:
On
Print T.30 Trace:
Never
Paper Types
Plain:
Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
Extra Light
Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
Light Glossy
X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
Heavy Glossy
Color Transparency:
Transparency
Labels:
Label
Letterhead:
Normal
Envelope:
Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
Colored:
Normal
Bond:
Heavy
Recycled:
Normal
Rough:
Heavy
Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
Energy Settings
Sleep/Auto Off After:
30 Minutes
Wake on These Events
USB Job
Yes
LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
Shut Down After:
Never
LaserJet Updates Settings
Check Automatically
Yes
Prompt Before Install
Yes
Allow Downgrade
Yes
Allow Updates
Yes
Miscellaneous
Extended print modes modified:
No
Very Low Setting (Black Cartridge):
Prompt
Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data&colon;
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
No

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Copying and scanning 7515

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