Copying files between hard disks interrupted by error code -36

Hello all,
despite being a Mac-user since a (very) long time (nearly 20 years) this is my first contact with the apple support community. I would be thankful if somebody could give a hint on how to proceed if one encounters such an error as mentioned in the subject. This error probably indicates a hardware problem or some system malfunction. I usually try to find out what exactly went wrong to take measures to avoid the repetition of the same problem. Exchanging the HD and restoring the sytem may be the quicker solution, but I would miss an opportunity to reconfigure my system to make it more robust.
The system in question is a MacMini (Model A1347) with Os-X-Server 10.6.7. and 2 physical HDs: HD1 has 2 Partitions, the smaller for the server OS, the larger for the Shares (We use the MacMini only as a file server). HD2 is not used (was kept in reserve for cases like this).
That there may be a problem manifested itself first when the mounting of the shares on HD1 became suddenly slow (within 2-3 days) and eventually failed. I first tried to copy all the files from the shares on HD1 to HD2 before attempting any repair actions. Most of the files copied properly but a few failed with error (-36). Those few can be restored from backups, so there is no data loss. Remains the question, what went wrong?
It may be pure coincidence but just before the File-Server failed there was an attempt to upgrade a 3rd party software on one of the clients (17'' MacBook Pro / OS X 10.6.8) to a newer version. Could be that new version was part of the problem because the data files of this 3rd party software are stored on one of the shares on HD1 and the data file format has been changed between the versions. For obvious reasons I need to make sure that this data file conversion was not the cause of the problem
Therefore my plans (and questions) are:
1) first check the HD1 with a different tool than DiskUtility (It thinks the HD1 is in perfect shape), TechTool Pro or DiskWarrier comes to my mind, any reason to prefer one over the other?
2) Hopefully those tools can reliably test whether the HD1 is damaged or not. If it is the former the HD1 replacement option is the way to go and there is no more reason the 3rd party software may have been involved. However if HD1 is not damaged I'm left with the uncertainty of what exactly lead to the problem..?
3) Is there any check I should do before I just re-format the HD and re-install the OS and switch back to  an earlier version of the 3rd party software to be on the safe side?
Thanks for any help or directions to solve the problem
Stephan

I took care to do my tests in such a way that I can (almost) exclude any network issues. Besides the Mini there are 3 other macs (2 PBs with OS X 10.6.8 and and iMac with 10.7. 3) on the local network and I recently updated all of them via software update. Additionally I had to "re-purchase" quite a few Apps to make them available on the iMac. It always worked like a charm, which removes the Router from the list of the supects.
Also the fact that the good files could be copied locally as well as over the Network to the PBs, but the bad ones gave always this error -36 independant of the destination volume takes out most of the unknowns. To make things worse, after the update failure it is no longer possible to boot the Mac Mini from the system partition. The downloads were probably written to a part of HD1 which was critical and this corrupted now the system partition too.
The issue can thus be narrowed to the following reasons
1) most probable: HD1 is toast (a reformat with writing 0s may confirm this, if this takes much longer than usual)
2) a slim chance may exist that the system partition was somehow corrupt from the beginning, because I noticed that the original Install DVD must be faulty (I couldn't boot from it now and when I tried to copy the DVD I was told that some items are missing). 18 months ago during the initial install we had problems to read from this DVD, but we thought it was a problem of the DVD reader and because we had a second Install DVD we switched to that 2nd DVD during the installation process (may not have been the most effective corrective measure if this has led to all my troubles now).
3) Another exotic reason which is neither connected to the HD1 hardware nor a possibly faulty installation
Next actions:
I already ordered a replacement Install - DVD.
I will then try to reformat HD1, if this succeds keep HD1, if it fails => replace HD1
Partition either the old or the new HD1 into a smaller system partition and a larger partition for shares or backups
Do a clean install from new DVD on the system partition
Do the same with HD2 and place a clone of the HD1 system Partition onto HD2 system partition.
From here on I'm still unsure whether I will add external hardware to build a RAID system for the file server shares.
Thanks for your answer
Stephan

Similar Messages

  • Can't copy files to hard disk

    I have been having trouble copying/moving files to an external hard drive from my Macbook Air 3,2. I have moved and copied files from the MacBook Air many times to the external hard disk but this time I am having a lot of trouble.
    I tried to move 2 movie files but it was taking an incredibly long time. So I clicked the "x" to cancel the transfer. However, it didn't stop it straightaway. The transfer just remained in limbo. Then I got a message saying something about how I didn't disconnect the hard disk properly and the hard disk just seemed to have disconnected itself from my computer even though I didn't eject it.
    Then it caused problems for my MacBook Air. When I went to check on the disk in Utilities, it told me I had to use the installation disk to start it up. Other strange things happened like my desktop picture just disappeared and suddenly I had an extra 10GB on my hard drive.
    I repaired the disk successfully using the installation thumb USB drive.
    (I also repaired the external hard disk).
    But I am having the same problem again when I try to move files onto the hard disk. It doesn't seem to work, as it's incredibly slow and when I cancel it, it says I ejected the hard disk wrongly. And the drive does not appear in the Finder Window.
    I don't know why this is happening to me. I repaired the MacBook Air HD and I also repaired the external disk and I can't copy movie files onto the hard disk. I have enough space and both disks are Mac Ext Journal formatted. I copied lots of movies the other day (about three days ago and last night) onto the hard disk without any problems.
    I really need to move the movies from my computer as I will runn out of disk space on the computer soon (I have about 12 GB left right now).
    I tried copying a jpg picture as a test, and it copied it OK but it took a long time. Much longer than normal.
    I got an error message just now:
    The Finder can’t complete the operation because some data in “Elechxxxxxxxxxx.mp4” can’t be read or written.
    (Error code -36)
    I never got this sort of error message before but now I am getting this message today several times when I try and copy the movies. I don't think it's the files themselves because I copied the same sort of movie files last night without any problem.
    And as I said, the jpg file took a really long time to copy, like 2 minutes even though it's only a very small file.

    This is not about saving the data on the external drive but I found this information to be helpful in case people have problems ejecting a drive:
    https://discussions.apple.com/thread/1322931
    I threw the following:
    sudo umount -vf /dev/disk1s1
    and the drive umounted. -v is verbose, just in case there were any errors thrown I wanted to know, and -f is force umount, which forces the drive to unmount. Check 'man umount' from terminal to see more info on these.
    After doing this a couple times (I was doing some testing with some other things to find a faster solution than having to open terminal and umount) it just started umounting correctly. I have no idea why, but it did. So just keep that command in mind, just in case.
    Gryyphyn, out.
    This may prevent the drive from being damaged by incorrect ejection. Because I could not eject the drive using force eject, restarting the computer etc, I unplugged the drive, which damaged the hardware of the drive.
    If I had known about the command window method, I might have  been able to avoid all these problems now that I have with a damaged drive and trying to rescue the data on that drive.
    That being said, I think Apple should try and resolve this problem they have with users not being able to eject drives. It seems to be a VERY common problem, and has nothing to do with users' negligence but to do with a systemic fault of Apple's.

  • Hard disk fail. unintelligible error code.

    Hi:  i have a non-booting  hp G62 -b20SA. The in-built diagnostics give me a Fail code:  GLQJK9-5LM681-9XLO3F-6OT303   and a Product Id: XF390EA#ABU    and   HardDisk 1   and a web URL.   What does this code mean?.    I have been round and round the site and nowhere can I find a   'enter your error code here'  box.    Can someon please explain what this means and what I can do about it.
    Tks
    This question was solved.
    View Solution.

    Hi,
    The error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced.
    If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
     If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Copy files between 2 USB hard drives.

    I am trying to copy files between 2 USB hard drives.  I can copy to the clipboard but it won't let me paste in the other drive.  Any ideas?

    Check if the destination drive is NTFS. If it is then you only have "Read Only Permission". You need to reformat the drive to "FAT" or Mac OS X Extendend (journaled)" using Disk Utility.
    Select the Drive on the Desktop and Press "Command" - "i"

  • Copy a file from hard disk to a jar

    Is there any way to copy a file from hard disk to a jar file?

    hajani wrote:
    No, I want to copy a file into an other jar file (like a zip or a rar file)
    Edited by: hajani on Dec 7, 2008 4:11 AMIf you really do mean 'jar' file an not 'zip' or 'rar' then you can use class java.util.jar.JarFile and write your own code. If you don't feel like writing a load of code then and you can guarantee that the 'jar' executable is going to be available then you could use Runtime.exec() or it's cousin ProcessBuilder. If you mean a 'zip' file then you could use class java.util.zip.ZipFile and write a load of code. If you mean a 'rar' file then you will either have to find a 'rar' class library or again use Runtime.exec().

  • I had formatted external HDD as Mac OS Extended(journaled) earlier, but now i want to format the same as ExFAT so that i can copy files between PC and MAC. But it is giving 'Can't unmount' error while i try to run Erase

    I had formatted external HDD as Mac OS Extended(journaled) earlier, but now i want to format the same as ExFAT so that i can copy files between PC and MAC. But it is giving 'Can't unmount' error while i try to run Erase

    Use the PC to reformat the drive.

  • Error message when I try to do a copy with external hard disk

    When I try to do a copy of my hard disk with an external disk with time machine or disk utilities I have message error.
    The format of the hard disk is correc as mac os .
    May be is a problem of the hexternal?

    If possible try a different interface and cable. Is the error immediate or after some time into  the transfer.
    Is the external drive bus powered or by its own PSU. If bus powered try a cable that uses two usb connections, if it is USB, one for data and power the other power only, giving twice the power available to the drive.

  • HT1449 copying files failed. the disk could not be read from or written to.

    Im moving my iTunes to an external hard drive. Its moved about half already and Im now getting this error. I have no idea what file its getting stuck on so I cant remove that file. When I restart it it will say preparing to copy then I get the error right away. I dont want to delete the extrenal and start over if I dont have to.

    Ive already changed the location for my itunes media to my extrenal hard drive so when i click to consolidate files Im getting the error
    copying files failed. the disk could not be read from or written to

  • Permissions problem copying files between two Macs

    I've run into a strange problem when trying to copy files between two networked Macs. Some background facts: We have two Macs at home each with three accounts. Two of the accounts are regular user accounts (my wife's and mine, call them "K" and "B" for short) and the third is an administrator account (we'll call it "A"). I have a .Mac account, which I use to sync between the two Macs. The other accounts do not. The user accounts B & K were initially set up on the second Mac via the Migration Assistant, copying over files and settings. The administrator account was not.
    The problem I've run into is that if I am logged in as either user B or K on the local Mac, connect to the remote Mac as the corresponding user, and try to copy files into a folder owned by that same user on the remote Mac, I get a series of three dialog boxes with error messages:
    1) "You may need to enter the name and password for an administrator on this computer to change the item named ..." (stop/continue)
    2) "The item ... contains one or more items you do not have permission to read. Do you want to copy the items you are allowed to read?" (stop/continue)
    3) "The operation cannot be completed because you do not have sufficient privileges for some of the items."
    If I go all the way through this hitting continue / OK on each, what shows up on the remote computer at the end is an empty file with the name and filetype of the local file that I was trying to copy, but of zero length.
    This only happens when I'm copying from (local.B -> remote.B) or (local.K -> remote.K). It does not happen if I try any of the other pairwise combinations (assuming that I've authenticated properly): (local.B -> remote.K or remote.A), (local.K -> remote.B or remote.A), (local.A -> remote.B, remote.K or remote.A). It happens regardless of which Mac is local and which is remote.
    I'm a little baffled. I've tried to search for this on Apple Discussions and other forums, but either haven't been using the right keywords or am coming up blank.
    Anyone have any suggestions?
    Thanks,
    Bob

    borbye is correct that this will remedy the problem but there is a way to do it and have your account work. after changing the user UID and group UID to 501 you will have to restart. then when you log on your home folder will still be your default but you will not have any access. Since you are still an admin you can change that. right click on the home folder and select get info click arrow for sharing and permissions. Your old UID account will show up as _unknown delete this user and add your user to it giving yourself read and write privilege. click on the cog on the bottom and select apply to enclosed items. A warning box will appear stating that this process cannot be undone do you wish to proceed? click yes and a status bar will come up. once the bar is gone the process is complete. since you didn't have access to your home folder you cannot save your settings, this is a good thing since your account will not look remotely the same as yours most likely. all you have to do now is logout and then back in. Your account will look as it did before the change with all the access settings and so forth as before the change... minus some permissions due to the overwrite. It's a minor repair to the permissions to some shares considering you will be able to now move files to and these shares without the permissions alert that only creates a 4kb file instead of the real thing. Takes 5 minutes at most. Have fun.

  • Leopard / Bootcamp / Vista / Copy Files Between Mac OS X and Windows

    On the apple page it says I can copy files from mac to windows?
    "Copy Files Between Mac OS X and Windows
    Copy, open, modify, or delete files in Mac OS X that you saved to your Windows partition. Leopard understands the Windows FAT32 disk format."
    I tried installing Vista in bootcamp, but it says I cannot install in FAT32? So i format it to NTFS.
    So here's my question, Can i still copy files between mac and pc, if I format into NTFS or am using vista?
    Thanks

    I am quite a simple soul really and very easily pleased.
    All I seek is a partition of some sort that I can save all my created work to - whether in XP Pro or OS X 10.5. But it has to be a large partition - probably a single partition on a large drive.
    It would be sweeter still for Spotlight to do what it does (and it does on a FAT partition) and sweeter still for Time Machine to be very user friendly and do what it presently does not do and include created files into the TM.
    Now that really would be very pleasant. Very pleasant indeed.

  • Back To My Mac: why can't I copy files between Macs?

    I use Back To My Mac to connect between a Mac Book Pro and Mac Pro. These two machines have the same home directory name, but different passwords. My home network is on an Apple Airport Extreme.
    A recent, persistent bug is causing havoc when I try to copy files between computers. Here is what happens:
    1. I connect to the Mac Pro remotely from the MBP, using my Apple ID credentials.
    2. Using a finder window on my Mac Book Pro, I try to copy a file TO the Mac Pro desktop that I'm certain doesn't already exist there. A "Preparing to copy" window appears.
    3. After a few moments, a window appears: "Finder wants to make changes. Type your password to allow this." Again, I've already entered my Apple ID to connect to the Mac Pro. This window requires my Mac Book Pro sign-in in order to continue.
    4. The next message is 'A newer item named “FileName.pdf” already exists in this location. Do you want to replace it with the older one you’re moving?'
    Here are the results of my options from this dialog:
    >>If I choose 'Keep Both Files':
    -- A progress window appears (saying something like "copying 0 of 108 kb", but without any progress bar movement). I click the X button to stop the transfer, the progress window changes to "stopping" status, but remains on the screen for several minutes. My Mac Pro is unresponsive/unreachable via BTMM during this time.
    -- After several minutes, the file transfer progress window disappears and my Mac Pro becomes available again via BTMM. There are now several THOUSAND numbered copies of the original. Each is 0 kb in size.
    >>If I choose 'Replace':
    -- A progress window appears, quickly followed by this message: 'The operation can’t be completed because an item with the name “” already exists.' The message appears exactly as written, without the filename between the quotes.
    -- A file with the same name as the one I tried to copy over is now on the Mac Pro desktop, but it is 0 kb in size.
    I'm lost -- not sure if this is a permissions issue, a problem w/ BTMM, or something else. Any input, advice, questions, etc. are very welcome.
    Thanks

    I'm having the exact same issue, did you find a solution. It's annoying!

  • HP G56 Notebook Prod id XG773UA#ABA - Hard Disk Not Exist error. I've purchased a new bigger HDD.

    Machine will not recover. Hard disk not exist error. Bought new bigger HDD and same problem on doing recovery procedure.
    Coulo this be a BIOS battery issue? Please help. Thank you. AJL

    Several things can cause the bios to fail recognize the hard dirive.
    0. Try loading bios defaults, save changes on exit of bios, see iff the error persists.
    1. Bad hard drive (try another hard drive)
    2. Bad hard drive data cable (replace cable)
    3. Failed hard drive controller on the motherboard (replace motherboard)

  • How to recovery the deleted files from hard disk like images,media files

    How to recovery the deleted files from hard disk like images, media files by using c#.net

    It's important to define deleted and recovery. You can recover file from the recycle bin using the Win API. Here's an
    example in C/C++. You need to
    pinvoke SHFileOperation.

  • Copy Files Between Two Unix Computers

    Hi,
    I am trying to write a piece of code that will copy bunch of files from one Unix computer on to another Unix computer. On windows it seems to be pretty straight but on Unix I am trying to understand best way of copying the files. I don't have much expertise in Unix.
    Is using FTP the only option for Unix?
    I am not able to create a FILE object by referring to a file on some other Unix box? I tried new File("//unixbox2/temp/123.txt");
    Please let me know the different ways to copy files between Unix computers.
    Thanks
    Gautham

    This's a simple example of how you can send a file form one computer to another
    import java.io.*;
    import java.net.*;
    public class Prf extends Thread {
         public void run() { //Read form file and writer to socket
              try {
                   Thread.sleep(100);//sleep(100) while server is getting ready to accept connection
                   System.out.println("Connecting...");
                   Socket soc = new Socket("localhost",4070);
                   OutputStream outS = soc.getOutputStream();
                   FileInputStream fis = new FileInputStream("input.dat");
                   int i = 0;
                   byte[] b = new byte[1000000]; //1MB buffer
                   for(;;) {
                        i = fis.read(b); //read from file (i - number of read bytes)
                        if (i != -1) {// checking for end of data
                             outS.write(b,0,i); //write portion (0..i) of bytes to socket
                        } else {
                             break;
                   fis.close();
                   outS.close();
                   soc.close();
              } catch (IOException e) {
                   System.out.println(e.getMessage());
              } catch (InterruptedException e) {
                   System.out.println(e.getMessage());
         public static void main(String[] args) {//Read from socket and write to file
              Prf prf = new Prf();
              try {
                   ServerSocket sSoc = new ServerSocket(4070);
                   prf.start(); //start writer
                   Socket soc = sSoc.accept();
                   System.out.println("Connection's accepted");
                   InputStream inS = soc.getInputStream();
                   FileOutputStream fos = new FileOutputStream("output.dat");
                   int i = 0;
                   byte [] b = new byte[1000000]; //buffer
                   while (true) {
                        i = inS.read(b);//read from socket (i - number of read bytes)
                        if (i != -1) { //check for end of date
                             fos.write(b,0,i); //write portion (0..i) of bytes to file
                        } else {
                             break;
                   fos.close();
                   inS.close();
                   soc.close();
                   sSoc.close();
              } catch (IOException e) {
                   System.out.println(e.getMessage());
    }

  • Copying files between Iphone and PC over 3G-connection?

    Hi,
    Is there any application for copying files between PC and Iphone using a 3G or Edge connection? I'm using Jaadu VNC client on my Iphone but it has no functions for file transfers (as far as I know).
    Thanks for any hints!

    No. I don't believe that would be allowed with the SDK. You could always email them to yourself.

Maybe you are looking for

  • Stock Report ( With Special stock Indicator E)

    Dear Experts , I have done the  initial uploading for the stock of finished goods via 561-E for sales order stock ( make to stock ) & 561 for make to order stock . When i run MC.9 , the system outputs only make to stock materials . & when i run MBBS

  • If I make a new Apple ID, will I lose my downloads and purchases from my old ID?

    I got my first iPod (a nano) about 6 years ago and I was only 11 back then so my mom created an Apple ID for me. I've been purchasing music and apps from that account. I just recently got an iPhone and since my mom does not remember her account info

  • Knight's Tour (works but I can't get the correct grid to print)

    Hi all I have written a recursive Knight's tour method. My trouble is when I print out the final grid it won't show the last position as being filled. This is where I print out my grid. and it looks like this: 3 6 11 8 0 9 4 1 5 2 7 10 true //count =

  • Email Stating Email has exeded Limit

    Hi Would someone clear up this email I got this morning === Dear BT Users, Your E-mail account has exceeded its limit and needs to be verified, if not verified within 24 hours, we shall suspend your account. Clickhereto verify your email account now

  • Report Testing

    How do I test a report (RDF, JSP, etc) outside of Reports Builder? I start the OC4J instance that comes with Reports Builder and type my URL into my browser //myserver:8888/reports/rwservlet?report=C:\Ora90iDS\reports\j2ee\reports_ids\web\test\MyTest