CoreFoundation.dll crash followed by iTunes Stops Working on Win7 x64
Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so
Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so
Similar Messages
-
All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192) -
Itunes stopped working, missing MSVCR80.dll
Suddenly, my itunes stopped working. It told me to reinstall. however, when i try, it fails to reinstall. It gets as far as 'startign services' then stops, saying I don't hav eprivileges to continue (on my own laptop!!).
Then when I try to open itunes i get a message that I am missing MSVCR80.dll
What is going on? How can I get my music back?Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
On Windows 7 with iTunes 10.6.3.25 I cannot subscribe to iTunes Match. In iTunes I click on iTunes Match in the left pane then click the "Subscribe for $25 a year" button. A window that looks like I am going to be asked to login using my Apple ID and password starts to come up but then an error occurs and I get a window that says "iTunes stopped working" then iTunes closes. What can I do ?
I've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...) -
ITunes stopped working on Windows 7
iTunes stopped working on my PC (Windows 7 Ultimate)
when I look at the task manager it appears in the processlist for a few seconds and vanishes!!
what is happenening ???
please help
I got this from my eventlog.
Faulting application name: iTunes.exe, version: 10.4.0.80, time stamp: 0x4e262cf4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6d6f435f
Faulting process id: 0x16a4
Faulting application start time: 0x01cc537ad7b0f337
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: unknown
Report Id: 38d7f7a3-bf6e-11e0-b09d-001d09a0867c
I have already tried the following.
1. Reinstalled itunes latest version. (same login and tried with a new user also)
2. disabled MS security essentials.
thanks
sajidI have completely uninstalled iTunes using Revo uninstaller and executed iTunes installation as Administraor from the context menu. all in vain..
I got this in the windows crash report.. I really have to make this thing running...
Version=1
EventType=BEX
EventTime=129570380872171757
ReportType=2
Consent=1
UploadTime=129570380875531949
ReportIdentifier=6ae30935-bf86-11e0-b09d-001d09a0867c
IntegratorReportIdentifier=6ae30934-bf86-11e0-b09d-001d09a0867c
Response.BucketId=2175438602
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.0.80
Sig[2].Name=Application Timestamp
Sig[2].Value=4e262cf4
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0a9e
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=6d6f435f
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\iTunes\iTunes.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\GDI32.dll
LoadedModule[7]=C:\Windows\system32\USER32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[13]=C:\Windows\system32\RPCRT4.dll
LoadedModule[14]=C:\Windows\system32\SHELL32.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\iTunes\iTunes.dll
LoadedModule[18]=C:\Program Files\Common Files\Apple\Apple Application Support\AVFoundationCF.dll
LoadedModule[19]=C:\Program Files\Common Files\Apple\Apple Application Support\MediaToolbox.dll
LoadedModule[20]=C:\Windows\system32\WS2_32.dll
LoadedModule[21]=C:\Windows\system32\NSI.dll
LoadedModule[22]=C:\Program Files\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[23]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[25]=C:\Windows\system32\VERSION.dll
LoadedModule[26]=C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
LoadedModule[28]=C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCP80.dll
LoadedModule[30]=C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[31]=C:\Windows\system32\WINMM.dll
LoadedModule[32]=C:\Program Files\Common Files\Apple\Apple Application Support\icuin40.dll
LoadedModule[33]=C:\Program Files\Common Files\Apple\Apple Application Support\icuuc40.dll
LoadedModule[34]=C:\Program Files\Common Files\Apple\Apple Application Support\icudt40.dll
LoadedModule[35]=C:\Program Files\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[36]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[37]=C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[38]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[39]=C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[40]=C:\Program Files\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[41]=C:\Windows\system32\CRYPT32.dll
LoadedModule[42]=C:\Windows\system32\MSASN1.dll
LoadedModule[43]=C:\Windows\system32\WININET.dll
LoadedModule[44]=C:\Windows\system32\urlmon.dll
LoadedModule[45]=C:\Windows\system32\ole32.dll
LoadedModule[46]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[47]=C:\Windows\system32\iertutil.dll
LoadedModule[48]=C:\Program Files\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[49]=C:\Windows\system32\iphlpapi.dll
LoadedModule[50]=C:\Windows\system32\WINNSI.DLL
LoadedModule[51]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
LoadedModule[52]=C:\Windows\system32\DSOUND.dll
LoadedModule[53]=C:\Windows\system32\POWRPROF.dll
LoadedModule[54]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[55]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[56]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[57]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreMedia.dll
LoadedModule[58]=C:\Program Files\Common Files\Apple\Apple Application Support\VideoToolbox.dll
LoadedModule[59]=C:\Windows\system32\COMDLG32.dll
LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1d f_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[61]=C:\iTunes\GNSDK_DSP.DLL
LoadedModule[62]=C:\iTunes\GNSDK_SDKMANAGER.DLL
LoadedModule[63]=C:\iTunes\GNSDK_MUSICID.DLL
LoadedModule[64]=C:\iTunes\GNSDK_SUBMIT.DLL
LoadedModule[65]=C:\Windows\system32\MSIMG32.dll
LoadedModule[66]=C:\Windows\system32\ODBC32.dll
LoadedModule[67]=C:\Windows\system32\OLEACC.dll
LoadedModule[68]=C:\Windows\system32\PSAPI.DLL
LoadedModule[69]=C:\Windows\system32\RICHED20.dll
LoadedModule[70]=C:\Windows\system32\USERENV.dll
LoadedModule[71]=C:\Windows\system32\profapi.dll
LoadedModule[72]=C:\Program Files\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[73]=C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[74]=C:\Windows\system32\d3d9.dll
LoadedModule[75]=C:\Windows\system32\d3d8thk.dll
LoadedModule[76]=C:\Windows\system32\dwmapi.dll
LoadedModule[77]=C:\Windows\system32\WINTRUST.dll
LoadedModule[78]=C:\Windows\system32\odbcint.dll
LoadedModule[79]=C:\Windows\system32\dnssd.dll
LoadedModule[80]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
LoadedModule[81]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
LoadedModule[82]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[83]=C:\Windows\system32\PROPSYS.dll
LoadedModule[84]=C:\Windows\system32\wdmaud.drv
LoadedModule[85]=C:\Windows\system32\ksuser.dll
LoadedModule[86]=C:\Windows\system32\AVRT.dll
LoadedModule[87]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[88]=C:\Windows\system32\msacm32.drv
LoadedModule[89]=C:\Windows\system32\MSACM32.dll
LoadedModule[90]=C:\Windows\system32\midimap.dll
LoadedModule[91]=C:\Windows\system32\uxtheme.dll
LoadedModule[92]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[93]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[94]=C:\Windows\system32\ddraw.dll
LoadedModule[95]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[96]=C:\Windows\System32\QuickTime\QuickTimeAuthoring.qtx
LoadedModule[97]=C:\Windows\System32\QuickTime\QuickTimeCapture.qtx
LoadedModule[98]=C:\Windows\System32\QuickTime\QuickTimeEffects.qtx
LoadedModule[99]=C:\Windows\System32\QuickTime\QuickTimeEssentials.qtx
LoadedModule[100]=C:\Windows\System32\QuickTime\QuickTimeImage.qtx
LoadedModule[101]=C:\Windows\System32\QuickTime\QuickTimeInternetExtras.qtx
LoadedModule[102]=C:\Windows\System32\QuickTime\QuickTimeMusic.qtx
LoadedModule[103]=C:\Windows\System32\QuickTime\QuickTimeStreaming.qtx
LoadedModule[104]=C:\Program Files\QuickTime\QTSystem\CoreVideo.qtx
LoadedModule[105]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPP.qtx
LoadedModule[106]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPPAuthoring.qtx
LoadedModule[107]=C:\Program Files\QuickTime\QTSystem\QuickTimeAudioSupport.qtx
LoadedModule[108]=C:\Program Files\QuickTime\QTSystem\QuickTimeAuthoring.qtx
LoadedModule[109]=C:\Program Files\QuickTime\QTSystem\QuickTimeCapture.qtx
LoadedModule[110]=C:\Program Files\QuickTime\QTSystem\QuickTimeEffects.qtx
LoadedModule[111]=C:\Program Files\QuickTime\QTSystem\QuickTimeEssentials.qtx
LoadedModule[112]=C:\Program Files\QuickTime\QTSystem\QuickTimeH264.qtx
LoadedModule[113]=C:\Program Files\QuickTime\QTSystem\QuickTimeImage.qtx
LoadedModule[114]=C:\Program Files\QuickTime\QTSystem\QuickTimeInternetExtras.qtx
LoadedModule[115]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG.qtx
LoadedModule[116]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.qtx
LoadedModule[117]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4Authoring.qtx
LoadedModule[118]=C:\Program Files\QuickTime\QTSystem\QuickTimeMusic.qtx
LoadedModule[119]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.qtx
LoadedModule[120]=C:\Windows\System32\QuickTime\QuickTimeStreamingAuthoring.qtx
LoadedModule[121]=C:\Windows\System32\QuickTime\QuickTimeStreamingExtras.qtx
LoadedModule[122]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingAuthoring.qtx
LoadedModule[123]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingExtras.qtx
LoadedModule[124]=C:\Program Files\QuickTime\QTSystem\QuickTimeVR.qtx
LoadedModule[125]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[126]=C:\Windows\system32\rsaenh.dll
LoadedModule[127]=C:\Windows\system32\secur32.dll
LoadedModule[128]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[129]=C:\Windows\system32\imagehlp.dll
LoadedModule[130]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[131]=C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll
LoadedModule[132]=C:\iTunes\iTunes.Resources\iTunesRegistry.DLL
LoadedModule[133]=C:\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL
LoadedModule[134]=C:\iTunes\iTunes.Resources\iTunes.DLL
LoadedModule[135]=C:\Windows\system32\WINSTA.dll
LoadedModule[136]=C:\Windows\system32\Dxva2.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-2119528694/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=iTunes
AppPath=C:\iTunes\iTunes.exe
I also have a few more event logs here..
Fault bucket 2175438602, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 10.4.0.80
P3: 4e262cf4
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 6d6f435f
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\Misha\AppData\Local\Temp\WERCFAD.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iTunes.exe_fc316b60a f1de473f32c1676ea1fd8889427c314_1589eb67
Analysis symbol:
Rechecking for solution: 0
Report Id: f95fdc67-bfe0-11e0-b56d-001d09a0867c
Report Status: 0
Another one..
The description for Event ID 0 from source iPod Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service started
Thanks in advance.. -
Itunes stops working in windows 8.1
When I access itunes in windows 8.1, and try to enter the store. Itunes stops working message appears and crashes itunes.
I have tried uninstalling and reinstalling - not fixed.
I have ried to repair - not fixed.
tried all the discussion group suggestions - not fixed
Is this the return of MAC vs. PC wars of 1984i've found something http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.ht ml
1. Model compatibility
- Ideapad can only support the current preloaded hardware and software configuration. Therefore, depending on a specific configuration, it might not be recommended to upgrade your computer. That is because some hardware issues cannot be resolved currently.
It is not recommended to upgrade the following models to Windows® 8.1 because some VGA related issues cannot be solved by the vendor, currently.
U310, U410, U510, U410 Touch, U310 Touch;
Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585;
S300, S400, S400u, S400 Touch, S405, S206, G485, G585, N480
I should have read this before updating lol .... i hate my self right now lol -
When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening
Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: MediaToolbox.dll
Fault Module Version: 1.0.694.3
Fault Module Timestamp: 4d4d9a00
Exception Code: c0000005
Exception Offset: 0034a672
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160 -
ITunes stopped working and doesn't respond
My iTunes stopped working all of the sudden. It just will not launch. I read resolution of similar incidents and tried them all including running the chkdsk it's done successfully, but I'm still facing the same problem. I've been to many forums with similar issues. Initially I followed everything on apple support page with no luck, then went for all suggestions in other forums, downloaded cleanup program and deleted all problem files, uninstalled and reinstalled the last version from apple site with no use. It doesn't give me any error message it just does nothing! And 90% when I restart my PC, I get a message saying that itunes is running and needs to be shut down, so I press end now and restart, I've been doing that all day since yesterday with no luck at all. Then when I double click the itunes to open, it says "checking itunes library" but then it stops and nothing happens. I tried plugging my i-touch maybe it will force it to launch, but no response. HELP! Please..
I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
GET TO WORK APPLE !!!! -
I can't search a song or an artist without getting an error R6025 - pure virtual function call. Then itunes stops working. How do I fix it? PLEASE HELP
I have had numerous issues with Itunes 64 bit 11.1.38 (and other previous versions) locking up and crashing upon start with "Itunes has stopped working" or "R6027 pure virtual function call". I have researched the answers around the forums as well as having tried some extensive and repetitious troubleshooting myself and thought I'd list them here... in order of troubleshooting...
1. Install all Windows updates and reboot. This seems to clear issues from time-to-time... I suspect Itunes expects the latest-and-greatest as far as Windows is concerned.. see if this clears your issue.
2. Uninstall all Itunes and Apple products & reboot, remove their directories, remove lingering Itunes registry entries, reboot again, reinstall using "RUN AS ADMINISTRATOR" to install the Itunes executable. See if this allows Itunes to stabilize. Pelase be sure to use the following guide from Apple as far as removing the apps and directories are concerned...
http://support.apple.com/kb/ht1923
3. Remove the contents of the "iphone photo cache" (or other related product photo cache) directory.
4. Try editing the shortcut properties and configure the shortcut (for all users) to run as Administrator.
5. Try editing the shortcut and configure it to run in Compatibility Mode for Windows 7 (for all users).
6. a.Try using MSCONFIG to locate a potential conflicting application or service using the following...
http://support.apple.com/kb/ht2292
or
6. b. Remove the last recent software application(s) you may have installed... in my case removing GREENSHOT http://getgreenshot.org/ stopped my Itunes from crashing on startup and it stabilized after
driving my nuts for weeks.
Message was edited by: DaCheeze -
Lock computer causes itunes stopped working error
I can repeatedly crash itunes by locking my computer either with a screen saver requiring a password or via ctrl-alt-del "lock my computer". I have tried disabling other applications via MSconfig as suggested on some forums (no changes), verified that Qtime does work properly, and even tried solutions for other symptoms that are reported to cause the same error (e.g. deactivate store/reactivate, etc). I do not have any of the codecs that cause problems with itunes.
The error message is always "itunes stopped working...checking for a solution".
I am running Vista Home Premium SP1 (32bit) on a Dell E1405. Any ideas?You're right - I just validated that -- the problem only occurs when itunes is the top application. Too bad about no response as I use a password protected screen saver on my laptop (for security) and I have the tendency to have itunes on top. I guess I'll have to break this habit until when/if someone solves the bug or creates a workaround.
I'm trying to figure out the mechanism of the failure. Event Viewer tells me its a D3D9.DLL that is failing:
+Faulting application iTunes.exe, version 8.0.2.20, time stamp 0x4925c4fe, faulting module D3D9.DLL, version 6.0.6001.18000, time stamp 0x4791a65d, exception code 0xc0000005, fault offset 0x0000ae35, process id 0x119c, application start time 0x01c998fab49455b8.+ -
Itunes stopped working error on launch win7 64bits
Hello
Everytime i try to open the app i get this error! ITUNES STOPPED WORKING and itunes crash.Hi dondatoz,
If you are having an issue with iTunes unexpectedly quitting on your Windows machine, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
TS1717 why does itunes stop working when i connect my ipad to my computer
my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
here are the crash logs
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_f304
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_2E_FROM_ntdll+0x00041318
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033
Additional Information 1: f304
Additional Information 2: f304717eeed43189b7c0d7c053f4a949
Additional Information 3: 91cd
Additional Information 4: 91cd4b3c15f583528765b320b84bda47Hi Eddie A.,
Welcome to the Apple Support Communities!
I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps,
-Joe -
Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e3fb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button. -
Itunes stop working..When add file to library and synch it to ibook
using itunes to transfer files from my PC (using windows & 64 bit) to my IPad (Ipad 2).. and itunes stop working when i add files to library
this is the error
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.3.25
Application Timestamp: 4fd16377
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 0002e3be
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3016475220
anybody could give suggestionThis windows report for this error
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.3.25
Application Timestamp: 4fd16377
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 0002e3be
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3016475220
anybody could give suggestion -
ITunes stopped working. Error 7 (Windows 127)
Suddenly iTunes stopped working.
At first my HP Pavillion showed the message "Error 7 (Windows 127)". I googled it, and found a couple of suggestions. I tried to uninstall iTunes and related program files in the right order, but it didn't work.
Now I get this message, and it doesn't help to uninstall iTunes. I allready tried it several times.
After googling the message above, I tried to open the iTunes setup file with winRAR, but that didn't work either.
Now I get this message:
Something about the procedure point of entry ADAdPolicy... is not found in the DLL-library.
When I click 'OK' I get the same message, as I did to begin with "Error 7 (Windows 127)".
What am I doing wrong?
I've spend more than 10 hours total, solving this problem, so if anyone can help me, there'll be best wishes and happy thoughts send your wayHi @TroelsDanmark ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion Notebook and not being able to use ITunes. Can get to safe mode with command prompt? sfc /scannow would scan your system for errors at the command prompt.
Are you downloading ITunes 12.0.1 for Windows ? Current download available here.
Do you have 400MB of available disk space to accommodate the download?
First, try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing again.
You could try this Microsoft fix.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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