Corporate e-mail no longer works after software update
I recently upgraded to GB and can no longer get my work e-mail through Corporate Sync. "The device cannot be provisioned on this server." My IT group has changed nothing on their end. I've tried several freeware apps with no luck getting errors like "This server requires security features your phone does not support." Up until the software update, my phone was fine and I'd been syncing for eight months using corporate sync.
Thank you to the community for the replies.
Its very frustrating to be having email issues. I'm here to help. Did Any of these suggestion resolve the issue? Have you downloaded any applications that effect or sync email? Are you still experiencing sync issues? As long as your device is backed up with Gmail and you know that log in information. Please hard reset the device and attempt to add the corporate e-mail again.
Thank you
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Its very frustrating to be having email issues. I'm here to help. Did Any of these suggestion resolve the issue? Have you downloaded any applications that effect or sync email? Are you still experiencing sync issues? As long as your device is backed up with Gmail and you know that log in information. Please hard reset the device and attempt to add the corporate e-mail again.
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Its very frustrating to be having email issues. I'm here to help. Did Any of these suggestion resolve the issue? Have you downloaded any applications that effect or sync email? Are you still experiencing sync issues? As long as your device is backed up with Gmail and you know that log in information. Please hard reset the device and attempt to add the corporate e-mail again.
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MPEG-2 files no longer working after Software update
Quicktime 7.5 has been installed for a year and played .mpg files just fine up until today. Now it gives a "this is not a video file" error. The MPEG StreamClip Application for converting files also magically stopped accepting MPG unless I fork over $20 for some MPEG-2 component! What the heck
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WiFi no longer working after software update
I have had my iPhone 3g for about 3 weeks. Everything worked fine at first. I was able to connect to my home wifi. After updating the iPhone software - I noticed I could no longer connect. The network shows up and I enter my password but I cannot join. I also noted this at 2 open wifi areas - whole foods and a friends house.
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Hi erik,
Does the iPhone have a Wi-Fi address? If not the issue and possible resolutions may be in this article: http://support.apple.com/kb/TS1559
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Does the iPhone join and get a valid IP if wireless security is disabled?
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Many Apps no longer working after software update
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Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?
Ron Bell
[email protected]Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
I do not work for Mozilla but I do have experience of releasing software for public usage.
Firefox has no way of knowing what other software is already on your computer and with millions of combinations it isn't always possible to test for every scenario.
You can go back to the old version of Firefox but that won't always solve your problem.
The web site below tells you how:
https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox -
We recently updated to Lion, prior to this update we could plug in our Sony Mini DV camera using the appropriate firewire and the iMovie would recognize the camera. This function no longer works after the update to Lion. Any suggestions?
Zap the PRAM and Reset the SMC, then try again.
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Headphones no longer work after ios8 update to Iphone 5
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Go to Settings > General > Reset and tap Reset All Settings.
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Mail no longer works after migrating applications from Mountain Lion
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No unfortunately after the OS is installed the installer package is removed so you'll need to go through the whole procedure again.
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Aironet 1242ag no longer working after software installation
We killed an aironet 1242AG access point - someone installed the LWAPP software and it
either got corrupted or the software itself changes the way the device functions dramatically. In any
case we want to revert it back to the way it is supposed to be but the web browser interface no longer works and TFTP
doesn't seem to work either - We've tried a factory default reset but that doesn't do anything.
Here's an error we're seeing at boot:
Extracting files...
extracting info (283 bytes)
c1240-k9w7-mx.124-25d.JA/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/ (directory) 0 (bytes)
ERROR: Problem extracting files from archive.Loading "flash:/c1240-rcvk9w8-mx/c1
I can provide with a full config file if requested.
ThanksIt is doing this -
AP0016.47b2.1e60#debug capwap client no-reload
CAPWAP ignore internal reload debugging is on
AP0016.47b2.1e60#debug capwap console cli
This command is meant only for debugging/troubleshooting
Any configuration change may result in different
behavior from centralized configuration.
CAPWAP console CLI allow/disallow debugging is on
AP0016.47b2.1e60#config t
Enter configuration commands, one per line. End with CNTL/Z.
AP0016.47b2.1e60(config)#int fa 0
AP0016.47b2.1e60(config-if)#ip address 192.168.1.216 255.255.255.0
AP0016.47b2.1e60(config-if)#end
AP0016.47b2.1e60#
*Mar 1 00:06:18.015: %SYS-5-CONFIG_I: Configured from console by console
AP0016.47b2.1e60#
package info:
Version Suffix: k9w7-.124-25d.JA
Image Name: c1240-k9w7-mx.124-25d.JA
Version Directory: c1240-k9w7-mx.124-25d.JA
Ios Image Size: 5007872
Total Image Size: 5755392
Image Feature: WIRELESS LAN
Image Family: C1240
Wireless Switch Management Version: 7.0.94.21
Extracting files...
c1240-k9w7-mx.124-25d.JA/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/appsui.js (557 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/back.shtml (506 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/cookies.js (5026 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/forms.js (17486 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/sitewide.js (16548 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/config.js (24933 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/stylesheet.css (3214 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/popup_capabilitycodes.shtml.gz (1015 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter.js.gz (1801 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter_vlan.js.gz (1461 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter_mac_ether.js.gz (1710 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/security.js.gz (957 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/vlan.js.gz (955 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ssid.js.gz (4098 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/dot1x.js.gz (982 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/network-if.js.gz (2080 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/stp.js.gz (952 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_assoc.shtml.gz (6087 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_event-log.shtml.gz (4398 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_home.shtml.gz (6949 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-if.shtml.gz (4063 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-map.shtml.gz (4356 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_services.shtml.gz (4185 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_system-sw.shtml.gz (3382 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_contextmgr.shtml.gz (4187 bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/images/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/ap_title_appname.gif (2115 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button.gif (1211 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_1st.gif (1171 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_cbottom.gif (318 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_current.gif (1206 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_endcap.gif (878 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_encap_last.gif (333 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_last.gif (386 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_nth.gif (1177 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_dkgreen.gif (869 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_green.gif (879 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_upright.gif (64 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_yellow.gif (881 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/arrowdown_red.gif (108 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/arrowup_green.gif (108 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/corner_ur_7.gif (53 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/dkgreenmask11_up.gif (113 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/dkgreenmask28_upright.gif (110 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/grn_vertlines_bottom.gif (149 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/grn_vertlines_top.gif (141 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/hinav_plus.gif (56 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/left_bkg.gif (146 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/list_data.gif (122 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/logo.gif (29454 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/pixel.gif (49 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_downleft.gif (53 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_help_off.gif (934 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_help_on.gif (934 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_print_off.gif (111 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_print_on.gif (111 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/spacer.gif (49 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/whitemask11_botleft.gif (62 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/whitemask11_upright.gif (61 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_alert.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_critical.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_debugging.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_emergency.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_error.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_information.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_notification.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_warning.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/check_mark.gif (71 bytes)
c1240-k9w7-mx.124-25d.JA/html/level/15/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_assoc_adv.shtml.gz (4637 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_event-log_config-options.shtml.gz (6199 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_event-log_notif-options.shtml.gz (3187 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_express-setup.shtml.gz (11588 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_express-security.shtml.gz (13867 bytes)!
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_broadcast-ssid.shtml.gz (1259 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_no-security.shtml.gz (1578 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_eap-security.shtml.gz (1787 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_wep-security.shtml.gz (1593 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_wpa-security.shtml.gz (1849 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_ipaddress.shtml.gz (5075 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11.shtml.gz (6896 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_b.shtml.gz (6832 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_c.shtml.gz (25249 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/dBm_mW_translation_table.shtml.gz (1509 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_d.shtml.gz (4546 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_ethernet.shtml.gz (4888 bytes)
*Mar 1 00:07:20.944: %CAPWAP-5-STATIC_TO_DHCP_IP: Could not discover WLC using static IP. Forcing AP to use DHCP...
*Mar 1 00:07:30.596: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 192.168.1.165, mask 255.255.255.0, hostname AP0016.47b2.1e60
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Invalid event 29 & state 4 combination.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: SM handler: Failed to process timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to handle timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to process timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Discovery interval timer expiry handler failed..
Translating "CISCO-CAPWAP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)
Translating "CISCO-LWAPP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)
*Mar 1 00:07:35.473: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:07:36.486: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:07:36.589: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.xxxx.net
*Mar 1 00:07:36.690: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.xxxx.net [timed out]
Premature end of tar file
ERROR: Problem extracting files from archive.
archive download: takes 32 seconds
AP0016.47b2.1e60# -
Phone not working after software update!!
i dont know if anyone could help me but i recently done a software update for my blackberry torch 9800 and after it upddated it hasnt been the same the screen isnt the same some of my icons are missing and nothing is right and i done a software downgrade to see if that would help and it didnt make any difference and i have removed the battery several times but it does not seem to be working and i do not know what to do! so if there someone who might be able to help me i would be very greatful.
Hi and Welcome to the Community!
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Safari and Mail will not open after software update
After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!
Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad.
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