Corporate Outlook dumps moved messages back into inbox!!

Ok guys, I am the farthest thing from an IT professional so take it easy with the replies and pretend you are talking to a 3 year old! LOL
Anyway, I have been connected to our corporate enterprise service for almost a year and just recently in no particular time frame my outlook will dump already read and filed messages back into my inbox, no rhyme or reason, no particular emails or senders, not particular date - in fact I might get three from 1/1/09 and 10 dumped back in from 12/23/08 - some are even marked as un-read when I know for a fact they have been read!! It does not happen every time I reconcile either - its VERY random.....so I have had to walk the aisle of shame and IT has disconnected me from the server!
I rely heavily on being able to access my emails at all hours of the day and night (I am in insurance - dont say it, I already know! LOL) and cannot continue being disconnected and I also cannot deal with three weeks of random emails being dumped back into my inbox - it creates issues and a possible E&O for me and my company!
Our IT dept has contacted their Blackberry rep and noone seems to know what the heck is going on - they blame the phone and the ISP, however since I have been disconnected it has solved a separate issue, my Blackberry is not dumping emails and my call log anymore which was happening all the time and to be honest was the least of my worries considering I had 100's of emails being pulled back into my inbox on a regular basis.
PLEASE, PLEASE, PLEASE can anyone help me!!??

Hi and welcome to the forums!
I will skip all the insurance sales person jokes I know.
BBjunkie99 wrote:
Our IT dept has contacted their Blackberry rep and noone seems to know what the heck is going on - they blame the phone and the ISP, however since I have been disconnected it has solved a separate issue, my Blackberry is not dumping emails and my call log anymore which was happening all the time and to be honest was the least of my worries considering I had 100's of emails being pulled back into my inbox on a regular basis.
Dumping (Your technical term) in this case meaning deleted?
Go to options, select status, send the file free and file total (if available) numbers.
I will check on your first problem with the mailbox.
You are on a BES network, is that right?
Thanks,
Bifocals
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