Correct iTunes version?

Hi
I have been having some trouble with an eMac (OS X 10.3.9) in that it has started to occasionally freeze that only a hard reset would revive. After reading some post on the eMac forum, I was beginning to think that it had to be a hardware problem when I realized that it almost always froze when playing iTunes, and when I looked at the logs they showed this:
Mac OS X Version 10.3.9 (Build 7W98) 2006-04-24 14:20:43 -0400 2006-04-24 14:20:44.818 SoftwareUpdateCheck[374] Checking for updates : for architecture i386 object: ./Applications/iTunes.app/Contents/MacOS/iTunes malformed object (unknown flavor for flavor number 0 in LC_UNIXTHREAD command 27 can't byte swap it) : for architecture i386 object: ./Applications/iTunes.app/Contents/Resources/ iTunesHelper.app/Contents/MacOS/iTunesHelper malformed object (unknown flavor for flavor number 0 in LC_UNIXTHREAD command 13 can't byte swap it)
Is the wrong version of iTunes in this eMac? Did I accidentally install the Intel version iTunes?
Patrick

I would try running the troubleshooting/repair steps I outlined in this thread to see if you can get things stabilized.
There is no separate version of iTunes for Intel Macs as of yet, and the log information you supplied in your post is benign.

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Correct ITunes version for Windows 2000 and Nano

My daughter just got a Nano for x-mas and is not recognized by old I-tunes software. I assume I need a newer version. However, 8.x that is advertised as latest version does not mention Windows 2000. I can't find any info on what version of ITunes I need or if there is one even compatible with both 2000 and the Nano. Can anyone tell me? I am incredibly frustrated by the lack of info on this and the lack of info in the user's manual. I see there are several different versions/generations of Nano, but have no idea how I am supposed to know what I have. I am not computer illiterate, but find this site poor at explaining questions like; how to tell what generation of Nano one owns, what version of I Tunes is necessary to synch with that version of Nanao, and is that version of ITunes compatible with ones operating system.
Can someone tell me what version of ITUNES I need (or if it is even possible)and where I can find it? Thank you if anyone can provide this info that Apple chooses not to make easily accessible.

So does this mean the IPOD is useless unless I get a whole new operating system so I can get the latest ITUNES?
I also found a fact sheet about what to do to re-install USB drivers if the IPOD isn't recognized by the computer (which it isn't), followed the instructions and it still is not recognized! Is there a place those drivers can be downloaded so I could try something other than ITUNES for putting music on?
I still contend that MAC does a horrible job of explaining these issues to people when they are buying. I've spent about 4 hours looking at help pages and have yet to see one that mentions minimum system requirements (ie Windows 2000 is not supported) and what, if anything can be done about it. I spent about a half hour trying to locate an e-mail help/customer service address to ask these questions and let them know about my frustration, but all I could find was the phone number, for which I only get one call! I don't have time to spend this much time trying to track this info down. My first computer was a MAC and talked for years about how great they were, but this lack of easy access to basic info/customer service has soured me on them. Sorry about the rant. Thanks for any help. While I am not a computer nerd, I work with them enough to know how to get around.

TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1. Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1). I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? I normally respond with OK and it immediately tells me "could not be repaired. Please reinstall iTunes..." I have done this a number of times to no avail.

I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

HT203167 I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
tt2

HT1926 I just tried to update to latest iTunes version and received an error 7 (Windows error 1114) that "iTunes was not installed correctly. Please reinstall iTunes." How so I go about this without losing my library contents (which are not backed up on c

I just tried to install latest iTunes version and install failed. A pop-up stated "iTunes was not installed correctly. Please reinstall iTunes. ERROR 7 (Windows error 1114)." I have a decent-sized iTunes library that is not backed-up to the cloud. How can I either get back to the previous iTunes version that was functioning OR install a new version without losing the Library?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1923 I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I cannot buy anything on my iphone 5(v.6.0.2) and it say itune version not support this purchase. or itune not install correctly.do i need to update IOS version?

can anyone tell me why?it just say : Your Purchase Could not be completed
Purchase Failed : Your Itunes version does not support this purchase, it was not installed correctly. or you're not sign into a itunes account.
why?
or i need to update latest IOS?

Try to do a reset, if it doesn't work try remove recently added apps this may solve your problem ( like google app because it has happened with me)
Take a look at apps using your location service in privacy, it can cause battery draining.

HT2311 Just downloaded newest itunes version. Now, it refuses to open, with error message, "This version of iTunes has not been correctly localized for this language. Please run the English version." Any thoughts?

Just downloaded newest itunes version. Now, it refuses to open, with error message, "This version of iTunes has not been correctly localized for this language. Please run the English version." Any thoughts?

I had the same problem, I reinstalled and lost all my music now I cant even retrive it from emusic where i purchased music....

I recieved an error message when updating to itunes version 11.1.3.8. Says itunes has attempted to load C runtime library incorrectly. Version 11.1.3.8 works. How do I correct?

I recieved an error message when updating to itunes version 11.1.3.8. Says itunes has attempted to load C runtime library incorrectly. Version 11.1.3.8 works. How do I correct?

Hi there MRDLS,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

ITunes version 11.1.5.5 error A problem caused the program to stop working correctly.

iTunes version 11.1.5.5 error A problem caused the program to stop working correctly.

See Troubleshooting issues with iTunes for Windows updates for advice on reinstalling iTunes which may well fix the issue.
If you still have trouble could we please have the exact text of any error message?
tt2

A la fin de la synchronisation de mon Ipad (version 4.3.1) avec Itunes version 10 je recois le message d'erreur "Itunes n'a pas pu synchroniser l'Ipad car une erreur s'est produite". Pourtant la synchronisation est correcte. Que faire?

A la fin de la synchronisation de mon Ipad (version 4.3.1) avec Itunes version 10 je recois le message d'erreur "Itunes n'a pas pu synchroniser l'Ipad car une erreur s'est produite". Pourtant la synchronisation est correcte. Que faire?

Bonjour IKA 63
Concernant mon souci de sauvegarde, j'ai pris mon courrage à 2 mains et fait une réinitialisation. J'ai perdu quelques données, mais cela n'a pas été aussi catastrophique que je le pensai. Cela m'aura permis de faire un grand nettoyage !!!
Depuis cette opération, les sauvegardes fonctionnent sans souci.
Je ne sais pas ce qui est arrivée ??? et ne le saurai sans doute jamais, c'est bien dommage !!!
Je suis aussi passée à ios6 et je n'ai pas de souci à signaler, ni côté boite mail ni autre, pour le moment tout fonctionne comme avant.
Désolée de ne pouvoir répondre plus précisément, bon courrage !!!
Annick

Iphone 4S, recently updated to IOS 7.0.2 When I try to sync with my Mac window pops up saying iphone requires itunes version 11.1 or later. Disconnected, switched both off and back on, no change. Any ideas?

I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?

bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?

I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?

I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable.

HT6001 iTune version 11.1.4

Hi, I just tried to install latest iTune version 11.1.4 and got many errors like "itunes was not correctly installed. Error 7 (windows error 1114). I tried both automatical and manual install but did not work out. Can somebody help me?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.

Iphone 4 sync issue - My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob

My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob??? There are no error codes which appear and the iTUNES just gets hanged, is there a solution?

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

Correct iTunes version?

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