Correct Serial Number not Accepted

Help!  I purchased both Premier and Photoshop Elements and have installed photoshop but the Premier code doesn't work.  When trying to contact customer services it keeps on sending me to the forum.  How do I find anyone to talk to?
Thanks,

Here is a link to a page with options to help make contact by chat or phone:
http://www.adobe.com/support/download-install/supportinfo/

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