'correct the information highlighted in red" nothing is highlighted
account settings keeps telling to'correct the information highlighted in red" nothing is highlighted and I have no errors .whats the common problem
I have the same problem. Any ideas?
Similar Messages
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Trying to change my credit card info. Get error message to change info in red, but no info marked in red. Ideas?
Click here and request assistance.
(67780) -
I have had an iTunes account for years but now find it extreemly complicated to understand. I don't even know how to get into my account!!!
My questions are:-
1. I have always lived in the UK but on iTunes I am now listed as living in the US!!! and as such cannot correct my details.
2. I used to be able to just log inmto my account, but now dont know where to go to do that.?
3. I haved an app for a Daily Newspaper on my iPad that i wish to cancel. How do i do that?
4. I had a good iTunes library, but all of a sudden all the songs/albums i had loaded on the the library myself disappeared, leaving only the albums i had purched from iTunes. Someone told me not to sync my iPod, iPad, or iPhone with my Library as it would take off all the songs i had put on.!!!
5. I paid an annual subscription to iCloud as i was told al;l the songs/albums i had uploaded would be in there but dont know how it all works and/or if they can be put back on to my library permanently.
6. My children used to buy me iTunes vouchers and i built up a credit of £80 on my iTunes account but the account was hacked and it all disappeard.
7. I am 67 and now find iTunes impossible to use...............i need help please.Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards. -
I changed my Apple password and I get the information back at the wrong email address. My email address is right under my Apple ID. How do I get this corrected?
AWDunams wrote:
Okay so I associate the e-mail address as the apple ID and that seems to be a wrong assumption. I did go to my Apple ID and changes the e-mail address and the password but for the same and only Apple account I have ...
That is good. In that case, your one and only account has not changed, just the login credentials you use for it. All your previous purchases will remain associated with that account, and the new login.
In essence, an AppleID is an email, but it has two parts. One is the login email address and password everyone traditionally thinks of as an AppleID. But that in turn is linked to an account with Apple. As long as you use the manage Apple ID portal to just change the email address and/or password for your exisiting AppleID, then the internal account tracks along with those changes as well.
However, on your iOS devices, you will need to log out and then log back in with the new login credentials:
settings -> iTunes & App Stores - tap your AppleID, and choose log out. Then log back in with the new email address and new password. -
My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?
Disable your antivirus and firewall, and try again.
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my MAc Book PRO 13" Retina display will not update. It crashes every time I try to do an update. I have sent in the information on each update but so far nothing back from Apple. Also it does not matter what I am trying to update, the operating system, and application, each caused the same crash. This mac book is less than a month old.
That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.
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Please help me. I have already login the store with my apple ID which already filled with billing address but there is still purchase error. What can I do? The billing information that I filled in is correct but when I click purchase it appear error
You mean the fees that apple charged to test my credit card information are refundable?
Yes. Again, it's just a hold, not a charge, and your bank will release the hold withing a few days.
It refunds only after I purchase?
No. No purchase is necessary. Again, it's just a hold placed to make sure the card is valid.
If I don't purchase anything just change info will it refunds too?
Yes.
Please read the information to which I linked.
Regards. -
Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
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How can I delete my iCloud account which I do not remember anything about the information that I entered about 4 years ago. It always asks my birth date but it seems I did not enter my correct date how can I bypass this question???
You cannot delete the account from the server (partly to prevent the username from becoming available again and some-one else using it to pretend to be you).. Having disengaged your devices from it, go to http://icloud.com and delete any data in there such as contacts and calendars. Then just ignore it.
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I keep getting an invalid address when trying to purchase songs on itune. All the information entered is correct. I have tried on my iPhone, iPad, iTouch and on itunes.
THE FIX: your credit card address AND spelling of your name must match iTunes.
Please don't google or read other blog entries on the Internet telling you to use a restaurant address or those that are telling you apple is doing address validation. They are all written by 17 year olds who pick up the first thing and re-post. Why do people try to "help" by authoritatively posting an answer? The mass of them are ruining my google searches. :-)
Apple is now validating whatever ASCII that you told your credit card company. It's not just address validation.
Name AND address must match.
Then it worked for me. -
I'm tying to make a payment for photoshop but the fields on the payment form won't allow me to enter the correct card information. Im based in Japan but my card is registered to a UK address. the fields only allow for a Japanese style address and postcode. What can i do to complete the payment and get photoshop!
As far as I know, your registered location and your credit card information must match... but,
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I just applied for an Account but they did not request my ISBN. I may have made an error in completing the information. How can I correct it?
Did you just apply for an account or did you try to upload a book? If you are simply setting up an account, they won't ask you for an ISBN number. They will, however, ask for your tax ID number. After your account is activated, then any time you upload a new book, you will need to supply an ISBN number. Since each book has a unique ISBN, they don't need those numbers to initially set up your account. I hope that helps.
Good luck!
Kara -
The information of photo like date change after close it. How can'i correct that
the information of photo like date change after close it. How can'i correct that?
Using the Photos ➙ Batch Change ➙ Date menu option will let you change the EXIF Capture Date of the photo.
For a single photo (or to set a group of photos to the same date and time) use the Photos ➙ Adjust Date and Time ... menu option.
Happy New Year
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