Corrosion build up on iPhone 3Gs charging port.

Possibly from cord shorting out. Giving the 'This device not made to charge' message when plugged in. Works on car charger. Any advice on cleaning aqua green build up on charging port at bottom of phone?

Hi,
You can try using a small brush, like a toothbrush, to remove any debris or light corrosion.
This article: http://support.apple.com/kb/HT3302 describes corrosion that can be caused by water damage.
-Jason

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Make an appointment at an Apple store, if still under warranty all will be replaced if determined to be a hardware failure not caused by user misuse. If you're out of warranty, Apple offers an out of warranty replacement program, the cost in the US is $199.

My iPhone charger was burned up while my iPhone 3GS charged. How can I research this problem if I live in Ukraine on this time?

My iPhone charger was burned up while my iPhone 3GS charged. How can I research this problem if I live in Ukraine on this time? Sorry for my poor English.

Take it to Apple and purchase an out of warranty replacement for it.
Replacement is the only way to fix broken electronics.
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How much will its cost to get my iphone 5 charger port fixed?

How much will it cost to get my iphone 5 charger port fixed?

$269 at an Apple Store, unless you purchased Apple Care Plus. They will replace the entire iPhone.

IPhone 3GS Charging/Battery Problem: Hardware, Software, or Both?

Hello everyone,
I'm a long time Apple user, but this is the first time I've ever posted on the Apple Support forums. I hope you will please excuse the length of my post, as I believe that relaying the approximate sequence of events here is important in determining the cause (or causes) of the problem I am currently facing.
I've trawled the entire internet and I cannot find any reports of a problem that is actually identical to my own. There are many, many similar problems, but none of the exact nature or complexity that I am experiencing. I sincerely hope that someone who really knows their stuff will take the time to read through my story and offer some guidance, as this is my first iPhone and I want to be able to keep it!
I purchased the iPhone 3GS second-hand on eBay approx 3 weeks ago, to replace my old Nokia (which had finally given up the ghost), and although I initially got the 'charging is not supported with this accessory' error - I remedied this problem by using a whole range of different chargers and USB cables which I had accumulated over the years, and so initially, I always managed to get the battery charged one way or the other.
For the record - the iPhone was in very good condition, but had been factory-reset by the seller, and so I upgraded to the latest compatible software (IOS 6.1.3) when I received it.
Anyhow, these charging methods included three different USB cables (OEM Apple ones), two different 3rd party (non-OEM) wall-chargers of differring design, and three different OEM Apple USB Power adaptors. You know - the Wall Socket with the USB slot in it.
There seeemed to be no discernibe pattern as to which charging device or combination of cables and sockets was the 'correct' or 'best' one to use, as the results were random. One charger would work one day, whilst another would work the next, and vice versa. I continued to swap chargers, plugs, and cables in order to get the thing charging. Despite any errors or problems, I would always manage to get it charged somehow, at least for the first week or two.
The only pattern I did discern was that the oldest of my USB cables, from a 2005 iPod Mini, did appear to be somewhat more reliable than the other, more modern cables - though at the same time, the newer cables did work (and charge the phone) on various occasions.
As things progressed though; the 'charging is not supported with this accessory' error appeared on a more regular basis, though I was often able to get around it by changing plugs and/or leaving the device overnight. As many of you will undoubtedly know; this error message was said to be a 'software bug' - one which would typically appear once the battery's charge level was under 20%, and not before. Common advice on Mac forums was to never allow your battery level to drop below 20%, which would prevent the problem from occuring.
However in my case, this error message was now showing up more regularly, often when the phone had more than 20% charge left, leaving me unable to charge the phone quickly and successfully when needed.
And as many of you will also know, the 'official word' across all the different Mac forums is that even when this charging error message is showing, and the phone's battery indicator appears empty or declining, the battery will continue to charge, albeit at a much, much slower rate. This appeared to be true, as I was able to leave it overnight, with the error message displaying, and return to find that the battery had charged - though only to a marginal degree and never to full capacity. At this point, I was still able to use the phone, although on a somewhat limited basis, as the battery was always running out of juice too quickly.
However the situation worsened, whereby the phone started to reject all of the chargers and cables; either failing to recognize them at all, or giving me the aforementioned error message. Its battery would die, and I would have to leave it plugged in overnight (approx 8-10 hours) to get any response out of it at all. If I left it long enough, it seemed that I would at least get some charge out of it, though the maximum charge level was rapidly decreasing despite the amount of time it had been charging for, making the phone become less and less usable by the day.
Still, things continued to worsen - the 'charging is not supported with this accessory' error now appeared regardless of how much charge the battery had left in it, or what type of cables or plugs I was using - leaving me with no choice but to let the battery run down, and watch as the phone switched itself off..
Things have now reached the point where the phone is essentially unusable.
Strangely enough though; when completely dead or switched off, it will recognize the Apple USB to Wall Socket Charger, and will indicate that it IS charging - with the thin red line representing low battery levels, and a 'lightning bolt' logo underneath to signify the transfer of electrcity to the battery. Suffice to say, under these circumstances, the phone will charge, albeit very, very slowly, and only to a certain level (5-10%)
However - as soon as the phone is switched on again (either manually, or automatically - once it has reached a certain charge level) - the 'charging is not supported with this accessory' error appears immediately, and the phone immediately starts to lose power again, switching itself off again within a matter of minutes.
And so the cycle starts again - the phone is dead, it will accept the charger and indicate that it is charging (very slowly) until it comes back on again, at which point it rejects the charger (via the error message), runs out of power, and dies again. For every 4-5 minutes of use I get out of this phone before it dies again - I am having to charge it for hours and hours at a time; during which time the battery indicator never increases or gets beyond the red and into the green.
To confirm: when switched off - it appears to recognise the charger and will charge very, very slowly, but once switched on again - it rejects the charger and dies almost immediately due to lack of accumulated charge, regardless of charging time. The reason I explained the entire sequence of events here is that this did not just happen overnight, but rather progressively, with lots of random occurances and apparent technical contradictions along the way.
Another factor to consider is that I recently tried to charge it using the Apple USB Power Adaptors of two friends (both whilst the device was completely dead), to test whether my chargers and cables were somehow all at fault. The charger/adaptor for a new iPhone 4S did not work - but the charger for an older iPod Touch worked flawlessly, and gave me an immediate and efficient charge which lasted longer than any other, despite the limited amount of time I was able to leave it charging.
Having said that, due to the random behavior of this phone, I am uncertain whether this was simply a random occurance, or something technical relating to the charging equipment I was testing at the time.
It should also be noted that throughout this entire process - the phone will always register with iTunes when plugged into my laptop and switched on. I have had absolutely no trouble with the transferring or music or apps, or the updating of software since I got the device. Even today, where I managed to get a few minutes of 'on-time' out of the phone - it immediately registered with iTunes, despite simultaneously giving me the charging is not supported with this accessory' error, before promptly running out of power and dying again.
It will occasionally charge when connected to iTunes, but only at random and for extremely short periods of time.
If it's of any consequence, I am using a 2nd/3rd generation Macbook Pro from 2007, with a 2.16GHz Intel Core 2 Duo processor and 2GB of RAM, running OS X 10.5.8 (Snow Leopard). Snow Leopard has only recently been installed, and when installing it - I did opt for a partial 'Time Machine' restore from a backup drive, which included key files and applications - but which did not restore my complete profile from the previous 'Leopard' OS.
Suffice to say - I am pulling my hair out here. You simply can't get by in today's world without a mobile phone, and I had only just bought this phone as a replacement for my old one. I had really come to depend on it, and would hate to think that I'd have to say goodbye to it because it required some kind of replacement part or repair that cost more than the phone itself (£65)
The only real, discernible pattern with these problems is that they continue to get worse. I've tried booking an appointment at my local 'Genius Bar' but their booking system has been down for a while, presumably due to high demand, and I also know that their policy is to try and sell you a replacement product or accessory before recommending or exploring any alternative solutions. Their policy is that they will not see you without an appointment anyway.
I have a feeling that although this may be hardware related on some level, with a potentially delicate or damaged charging port on the device itself - I've also read in many places that this is a software bug - which some of my experiences and observations would appear to confirm - especially as the phone can withstand lengthy and intensive procedures like the iTunes restore process (both in and out of recovery mode) without running out of power and dying. It seems to be getting fed enough power during these procedures, but not in any other situation - and will randomly charge in some circumstances, while not in others.
Thus far, I have tried:
- The 'Battery Doctor' App - which recognizes when the phone is charging, but doesn't alter the fact that it never seems to charge beyond about 5-10%, and has done nothing to change the fact that whilst apparently 'charging', the phone is still losing power and proceeds to die.
- A
- Cleaning the cables, adaptors and charging port with a toothbrush and some compressed air.
And still - the phone will appear to be charging when switched off (though it never seems to get beyond about 10%) and will stop charging as soon as it's switched on, leaving me with about 5 minutes of usage before I have to go through the whole process again.
Any advice whatsoever would be greatly appreciated - and again, my apologies for such a lengthy post!!
Thanking you in advance,
Adam

I have had your exact problem with my old 3GS, now I cannot even get it to turn on, I still see that it is supposed to be charging though, but it never charges any so it seems.
I replaced the Lower Dock Connector Assembly back when it still charged while hooked to my PC, and it found it made no real difference.
http://www.amazon.com/gp/product/B003Y5YXLK/ref=oh_details_o05_s00_i00?ie=UTF8&p sc=1
At this point I am not sure if I should replace the battery and hope for the best, or just junk the phone, I cannot really sell it if I cannot reset it...

Why won't my iphone 3gs charge even though it is plugged in?

Hi guys, so I've had my 3gs for nearly 2 years. A couple of weeks ago I noticed that charging it wasn't going easy. When my iphone shuts down from no battery life and I plug it in to charge, it charges enough to turn itself back on, but when it eventually turns back on it won't charge anymore? Even though it is still plugged in and switched on by the plug. So I have to take out the USB, turn off the switch to the plug, turn the switch back on, plug the USB back in and it charges again.
BUT, recently not even that does it. I've tried different plug sockets, i've rebooted it. I've tried leaving the USB cable in and just turning on and off the plug switch.
So at the moment it's just going through a circle of running out of battery, charging and turning itself back on, having 4% battery and dying again and repeating.
So I googled my problem and didn't really find a solution. I mean the plug and USB cable are fine. Clearly it charges fine because it charges enough to turn itself back on when it's shut down.
I found out that when the iphone is plugged in but turned off it still charges so I tried this when it started itself up again, and it charges!!
But why won't it charge when the phone is on and plugged in??

Hi waplington123,
If your iPhone will not start up unless connected to power, you may want to troubleshoot using the steps in this article -
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L

Is Apple going to address the issue with the IPhone 5 charger port?

Hi all
I have had an IPhone for about 4 years and have had my current iPhone 5 for just over a year,I never had any problems until recently. Just before Christmas I started having issues with my IPhone not charging, I bought a new charger and the problem continued so I went into the Apple store in Newcastle, they pulled some dust out of the charger port and the issue appeared to be resolved. However after Christmas it happened again, and again I went to the Apple store, they did the same thing and the phone worked fine for a month. However, this last week the problem has come back, this time when I took the phone into the store, they tried pulling dust out the port but the phone would still not charge, I was then told that as the phone is out of warranty there is nothing they can do other than charge me £209 to fix it!!
What concerns me is that after speaking to other iPhone users and doing some online research I have discovered this is a seriously common problem. So now through no fault of my own, I am left with a phone, which doesn't work and costs me £48 a month. Another concern is that I originally took the phone to the store with this problem before my warranty ran out and was given a 'temporary fix', which made the phone last untill just after my warranty has ran out!
I am angry and disappointed, this issue needs to be addressed as the Phones appear to be like a ticking time bomb waiting to break, and for those of you like me, who this happens to you after the warranty is up, you are elft with no solution other than to pay £209!!!!

Or talk to the store manager or Apple Customer Relations and explain that you brought the phone in twice before the warranthy expired for the same problem and that there was no permanent solution, though if clearing out the debris fixed it previously, it's perhaps unlikely that they'll think it a defect. You can try, though. Just complaining here will accomplish nothing since we're all fellow users in these forums.
Regards.

Will charger that comes with iPhone 3GS charge my new iPod classic 160?

I have an iPhone 3GS; which comes with a charger. I recently purchased a new iPod classic 160; which doesn't come with a charger.
Will the iPhone charger charge my iPod without damaging it?
It appears to work (shows it's charging), but I want to make sure they're compatible.
Thanks.

Yes, I have the same question- the old classic came with the charger (the rectangular white one). We travel alot and don't take our laptops with us so we need to charge ipods with chargers. So we can still use the one that works with our old classic or the new one, right?

Iphone 4 charger port

My charger port seems to have stopped working suddenly. I have tried charging it with different chargers so it's not that, I have also tried doing a hard reset which doesn't work either. I even tried to clean out the insides in case there was dust or fluff but nothing works.
Will I have to bring it to the apple store then? If so, my phone is still under warranty, would they fix the port itself or just give me a new phone? I'd rather keep the phone I have. And how long would this take?
Also, would they delete everything on your phone before fixing it? I have personal data on there that I don't want to lose (didn't back up on icloud).
Thanks!

They will replace the phone. Stores have no facilities for repair except for battery replacement and glass replacement on the iPhone 5 and later.
Is it really still in warranty? You can check here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

Soap gel in iPhone 4 charging port

Soap gel entered in the charging port of my iPhone 4 . I tried drying it with tissue . Kept in rice for 10 hrs . Sound is gone . I cannot make the volume buttons make any change on the ringer icon !! No music can be heard . Phone seems to work like in silent mode !! Please help .

Sure, as long as the paper doesn't tear and leave a piece behind. A new toothbrush is the preferred cleaning tool. Or a blast from a can of air.

IPhone 3GS Charging while Docked

I have docked my iPhone 3GS in several different docks (2008 BMW, Yamaha iPod dock, etc.) In every case the phone displays a message that the external device does not support charging, and do I want to switch to airplane mode to conserve power. At the Apple store I was told that the new iPhones use different pins for the external power, and that a $20 adapter was required to support existing docks. I bought one, but it seems to have no effect whatever. Is it possible to charge the 3GS while docked? If so, how?

You're welcome.
Since both the docks and the USB cable that comes with the phone use the same plug on the bottom of the iPhone, does that mean that the adapter sold at the Apple Store should indeed take the dock's power from the Firewire pins and reroute it to the pins used by the USB connector? In other words, is it possible for an adapter to allow an existing dock to charge a new iPhone?
If this is what the adaptor is advertised and sold to be used for, then yes. This should allow for charging via USB, but it probably won't prevent the warning or error message from being provided if the device your iPhone is connected to with the adaptor does not include the "made for iPhone" certification.

Iphone 3gs charge

hello good afternoon this day buy a iphone 3gs and I wonder how long should I charge my iphone for the first time.

no need 4 hours of charging as Apple says?

IPhone 5 charging port has gold strips sticking up inside it, and now it won't charge

I dropped my phone in the toilet yesterday, and it half submerged into the water (the water reached just beneath the sim card slot). I took it out of the toilet immediately and pressed down the lock button and slid it to power off. I then put it in a bowl full of rice (standing upright so no water inside could make it's way up to the top part of the phone). After 16 hours I turned it on and it worked perfectly fine, no damage at all (very lucky). However when it died and I went to charge it I realised a bit of rice was stuck inside the charging port. So with a clip I kept jabbing at the piece of rice until I got it out. Now I've come to charge it and it won't work. When I shine a flashlight into it I can see there are gold strips sticking up instead of them being pushed down into the phone. I think this happened from accidently pulling some up with the clip. Does anyone know how to fix this problem? How much will apple charge to repair the charging port?
-the water sensor indicator inside the sim tray is still completely white, and inside the headphone jack and charging port I can't see any indicators at all
-the phone is 5 months old on a 2 year contract with 3
If you have any idea's or solutions please leave them below, thanks!

Yes, you probably destroyed the connector with your probing. Apple will replace the phone for $269. Unless you can convince them it should be covered by warranty (and your warranty is still in effect). If it is out of warranty an independent repair shop may be able to replace the lightning connector.

IPhone 3Gs broken port

I think my iPhone's dock port is broken. I've tried syncing videos, photos, and audio to it and I've received varied problems with each. For starters photos come out with most correct but some rearranged in a Picasso like fashion and still others with thick bars of scrambled data. Video skips around with the audio staying constant until the picture stops skipping and catches up. Music will simply cut out altogether. I don't sync my phone all that much so I did not notice this until a few days ago. I took a can of compressed air to my iPhone's dock port to no avail. There was lint in there but it still doesn't work. I've also tried different USB ports, different files, different cables, and backing up my phone (but not restoring completely). Please help if you can and thank you.
Message was edited by: destroyer841

I just tried to restore it and now it is stuck in DFU mode. This clearly means there is something wrong with my connector doesn't it? I would really appreciate any help anyone can give me because now it appears my phone is bricked due to a broken port and there is no feasible way to restore an iPhone without going through iTunes and the port that is broken.

Broken Iphone 5 Charge Port

One morning I put my phone on charge as normal but it wouldnt recongize the charger and didnt charge at all. I took it to my local phone shop to have a look to see if it was the charger or the phone. He said it was the charge port so next step I phoned apple its under warranty and i sent it away to get sorted.
I recently got and email saying I could get my phone back broken or pay £180 !!!
After calling i got told that it was my fault it was broken as a pin inside the charge port was broken !! and iv only had the phone a month.
can anyone recommend what i can do now ?
Dont i have some rights under the "Sales of goods act" as its not fit for purpose
Thanks

Bring your phone to Apple for evaluation.

Corrosion build up on iPhone 3Gs charging port.

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