Corrupt Air installation in XP: help please!

I can neither install nor uninstall AIR from WinXP. Everything I do gives me the "Adobe Air Installer has encountered a problem and needs to close.." box.
I have tried "Add/Remove Programs".
I have tried msicuu.
I have tried the '-uninstall' commandline option.
Everything gives me the "Adobe Air Installer has encountered a problem.." box.
Can anyone give me some help to manually remove files and registry entries please?
Does anyone at Adobe read this forum?  This is my third posting - the previous two got me no replies at all.
Regards
Peter

Alan:
Thanks for the response from your engineering colleagues.
There is (or was) indeed a folder called airappinstaller containing a copy of airappinstaller.exe in the
..FlashPlayer\www,macromedia.com\bin\ folder.
After noting that the bug still occured after I had deleted the Adobe Air
folder (see my previous posting), I realised that there must be some other
route by which the airinstaller was being called by the BBC web page, and
searched for it and found it in the folder which you have just asked me to
check. I tried renaming it, whereupon the bug has vanished and I can now
stream BBC TV programs cleanly. I had no idea whether this would be a
well-behaved solution, so I put it back and proposed to wait for your
response.
Incidently, the BBC had already suggested I uninstall/reinstall FlashPlayer,
and I had done this but it hadn't cleared the problem.
I would still be grateful for a documented manual AIR clean-up procedure -
one which could be trusted to work regardless. A list of files/folders to be
deleted and a list of registry keys perhaps. There seem to be numerous
suggested methods for removing AIR and, at least in my case, none of them
worked.
By the way, I still have no idea what AIR does, or should have been doing.
Bearing in mind that all I want is to stream TV programs, and I can do that
without AIR, how on earth did I get into this mess?
regards
Peter M

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