Corrupt Blackberry Link Software and cannot re-install, Error 1500

I have been happily using my Q10 and the Blackberry link software for about 6 months. A couple of weeks ago I installed ACT and suspect that is the cause of my problems.
the first issue I experienced was a black box appearing every minute saying "There was an error deleting C:\ProgramData\Research In Motion\Tunnel Manager\rimtun-2013-07-11-07-29-47.2388.bugz". I found this link http://glennmatthys.wordpress.com/2013/07/11/the-mysterious-black-box-that-popped-up-every-minute/ Went to preferences and unticked the box that said "Open blackberry link when you loginto your computer" That solved the black box problem and I assumed that I would be able to connect my phone to computer once a week and sync - that would be fine.
However now I cannot sync or retrieve photos from my blackberry. The PC makes a noise to recognise a USB connection however the blackberry link software says the phone is disconnected and I can't navigated to it in windows explorer.
My next thought was to go through installer and repair or uninstall. I am unable to do either with the Blackberry Link software and I receive the Error 1500. Another installation is process. I followed several instructions to resolve this issue with no success including the instructions on http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=765854E20F189D1FCF9918BEB9148E99?...
Other people with this error 1500 say they are unable to uninstall any software. I have been able to uninstall a few programs I don't use without any problem so I don't think this is the issue.
Please help!!!
My OS is windows 8.

Try this: IOBit Uninstaller
http://www.iobit.com/advanceduninstaller.php

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Corrupt Blackberry Link Software and cannot re-install, Error 1500

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