Corrupt / Damaged Project
I worked really hard on this ongoing Captivate 2 project
& decided to add Navigation Menus to it via Captivate 2's new
Menu feature.
I did that & went back & forth a few times to alter
the Menu items.
All of the sudden, I tried opening my project & it tells
me that the project is either damaged or corrupt.
I didn't do anything negative to it; didn't loose a network
connection while I had it open; I tried rebooting the file server a
few times & to no avail, cannot open this particular project.
This happened a few days ago & I'm still stuck.
Does anyone have any advise that they can share?
Hi Michael
I'm seeing lots of references here to networks. Is your
project by chance placed on the network? And you are opening
Captivate on your local PC and making edits to the project while it
is in the network location? If so, that's likely your issue. My
guess is that there is typically little to no chance of recovery of
the original project. So you will likely have to start over.
One possibility would be to try creating a new, blank project
that is sized identically to the errant one. Then click File >
Import/Export > Import Slides/Objects from other Adobe Captivate
projects... and see if the movie can be recovered that way. I
believe I've seen my fellow Community Expert Larry Walther (AKA
CatBandit) report that if you get to the Captivate start screen and
hover the link to the corrupt project and you actually see
information, your chances of recovery are greater. But if you don't
see information in the popup, you are probably sunk. Not sure if
this still applies in the Captivate 2 world, but it probably does.
Assuming this fails to work, and further assuming you were
editing files while they are on a Network share, consider this a
lesson hard earned and vow never to edit projects while on the
network ever again. It's always best practice to work off your
local PC. This means the C drive. Now if your IT folks insist on
having your project files stored on the network share for backup
purposes, this is fine. Just be sure to copy there frequently. Not
only will it provide them with a warm fuzzy, it will likely give
you a good avenue of recovery if something happens to your project.
In addition to this, you might want to take a moment to complete a
Wish form asking the Captivate developers to please, Please, PLEASE
provide some sort of a decompiler that will take a Captivate
created. .SWF or .EXE and convert it to a working .CP file. I
suggest this because I regularly see posts where the .CP file is
somehow corrupt and the person has a working .SWF. And I know other
decompilers are out there.
The link for suggestions is visited by
clicking
here.
Cheers... Rick
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Process: Final Cut Pro [226]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0.3 (192356)
Build Info: ProEditor-192350600~1
App Item ID: 424389933
App External ID: 5878386
Code Type: X86-64 (Native)
Parent Process: launchd [145]
Date/Time: 2012-03-25 15:54:04.457 -0400
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 524351 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 343264 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 5BB4EB19-3BCE-4DF8-AFBF-2C3D21AC5B3F
Crashed Thread: 14 BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Background exception: 'Unexpected exception' --> { (
0 CoreFoundation 0x00007fff8ad85fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8972dd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8ae102a9 -[NSException raise] + 9
3 Flexo 0x00000001008df709 FFApplicationHandleExceptionThatShouldNotBeIgnored + 153
4 Flexo 0x000000010084c204 -[FFBackgroundTask main] + 884
5 Foundation 0x00007fff825f86d8 -[__NSOperationInternal start] + 705
6 Foundation 0x00007fff8260b936 ____NSOQSchedule_block_invoke_2 + 124
7 libdispatch.dylib 0x00007fff865578ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff86558799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00007fff8ca9a3da _pthread_wqthread + 316
10 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
objc[226]: garbage collection is OFF
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8cade54c OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 8
1 com.apple.CoreFoundation 0x00007fff8aceae17 CFRelease + 551
2 com.apple.CoreFoundation 0x00007fff8acef432 __CFBasicHashDrain + 450
3 com.apple.CoreFoundation 0x00007fff8ad290a6 CFDictionaryRemoveAllValues + 310
4 com.apple.CoreFoundation 0x00007fff8adabc88 parseTag + 392
5 com.apple.CoreFoundation 0x00007fff8adac2be parseTag + 1982
6 com.apple.CoreFoundation 0x00007fff8adac2be parseTag + 1982
7 com.apple.CoreFoundation 0x00007fff8adac2be parseTag + 1982
8 com.apple.CoreFoundation 0x00007fff8adac2be parseTag + 1982
9 com.apple.CoreFoundation 0x00007fff8ada9d4c parseXML + 7436
10 com.apple.CoreFoundation 0x00007fff8ada7c8f CFXMLParserParse + 415
11 com.apple.procore.framework 0x0000000100160cdf PCXMLReadStream::parse() + 31
12 com.apple.prochannel.framework 0x0000000102793f1e OZChannelBase::configureWithState(__CFData const*) + 68
13 com.apple.prochannel.framework 0x00000001027ea207 -[CHChannelFolder configureDescendantsWithChannelState:] + 60
14 com.apple.Flexo 0x0000000100bfedeb -[FFEffectStack initWithCoder:] + 1387
15 com.apple.DeepSkyLite 0x0000000101e54056 -[DSSyncContext load:persistentObject:] + 125
16 com.apple.DeepSkyLite 0x0000000101e58b8f -[DSObject DSObjectInitWithInvocation:] + 260
17 com.apple.CoreFoundation 0x00007fff8ad72ff4 ___forwarding___ + 756
18 com.apple.CoreFoundation 0x00007fff8ad72c88 _CF_forwarding_prep_0 + 232
19 com.apple.Flexo 0x0000000100a27a4d -[FFAnchoredObject _addUserEffectsFromEffectStack:toArray:] + 45
20 com.apple.Flexo 0x0000000100a27a04 -[FFAnchoredObject _shallowEffects] + 116
21 com.apple.Flexo 0x0000000100a2b0e4 -[FFAnchoredObject _assetRefs:includeAnchored:activeOnly:] + 68
22 com.apple.Flexo 0x0000000100a2b3f8 -[FFAnchoredObject _assetRefs:includeAnchored:activeOnly:] + 856
23 com.apple.Flexo 0x0000000100a2b2bf -[FFAnchoredObject _assetRefs:includeAnchored:activeOnly:] + 543
24 com.apple.Flexo 0x0000000100a27c91 -[FFAnchoredObject assetRefsIncludingAnchored:activeOnly:] + 81
25 com.apple.Flexo 0x0000000100c11d7c -[FFSequenceProject assetReferences] + 156
26 com.apple.Flexo 0x00000001007f366c -[FFProject mediaReferences] + 76
27 com.apple.Flexo 0x00000001007f5efb -[FFProject _updateOfflineReasonsForQuality:] + 267
28 com.apple.Flexo 0x00000001007f756f -[FFProject mediaAvailable] + 127
29 com.apple.Flexo 0x0000000100c8e909 -[FFProjectOrganizerModule updateCell:forNode:] + 441
30 com.apple.Flexo 0x0000000100c8b7ea -[FFProjectOrganizerModule _assetsChangedNotification:] + 506
31 com.apple.CoreFoundation 0x00007fff8ad7575d -[NSObject performSelector:withObject:] + 61
32 com.apple.Flexo 0x00000001006fc8cf Observers::Notify((anonymous namespace)::Notification const&) + 303
33 com.apple.Flexo 0x00000001006fd427 +[FFNotificationCenter postNotification:] + 199
34 com.apple.Flexo 0x00000001006fb703 +[FFNotificationCenter postNotificationName:object:userInfo:] + 67
35 com.apple.Flexo 0x00000001007f3260 -[FFProject _deferredAssetChangedNotification] + 96
36 com.apple.Foundation 0x00007fff82630d88 __NSFirePerformWithOrder + 382
37 com.apple.CoreFoundation 0x00007fff8ad45bd7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
38 com.apple.CoreFoundation 0x00007fff8ad45b36 __CFRunLoopDoObservers + 374
39 com.apple.CoreFoundation 0x00007fff8ad1ace9 __CFRunLoopRun + 825
40 com.apple.CoreFoundation 0x00007fff8ad1a676 CFRunLoopRunSpecific + 230
41 com.apple.HIToolbox 0x00007fff883d031f RunCurrentEventLoopInMode + 277
42 com.apple.HIToolbox 0x00007fff883d75c9 ReceiveNextEventCommon + 355
43 com.apple.HIToolbox 0x00007fff883d7456 BlockUntilNextEventMatchingListInMode + 62
44 com.apple.AppKit 0x00007fff86979f5d _DPSNextEvent + 659
45 com.apple.AppKit 0x00007fff86979861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
46 com.apple.AppKit 0x00007fff8697619d -[NSApplication run] + 470
47 com.apple.prokit 0x000000010030b3a6 NSProApplicationMain + 387
48 com.apple.FinalCut 0x0000000100001568 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a673e06 __select_nocancel + 10
1 libdispatch.dylib 0x00007fff8655931e _dispatch_mgr_invoke + 251
2 libdispatch.dylib 0x00007fff8655814e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c274 _pthread_cond_wait + 840
2 com.apple.progl.framework 0x0000000101b04029 (anonymous namespace)::threadFunc(void*) + 61
3 com.apple.procore.framework 0x0000000100165cf0 PCThread::startup(void*) + 18
4 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 3:: com.apple.flexo.throttled-scheduled-io
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c274 _pthread_cond_wait + 840
2 com.apple.Flexo 0x000000010088c808 Synchronizable::Wait() + 56
3 com.apple.Fig.provider 0x000000010812e2d8 0x108100000 + 189144
4 com.apple.Flexo 0x000000010089560a Thread::RunHelper(void*) + 42
5 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 7:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff8678c63f CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff8678baa5 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff8678b85d _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 13:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff8678c63f CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff8678baa5 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff8678b85d _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 14 Crashed:: BGTask: MEBackgroundLoadManager Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a673ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8ca9a7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8ca8ba7a abort + 143
3 com.apple.Flexo 0x00000001008df807 FFApplicationHandleExceptionThatShouldNotBeIgnored + 407
4 com.apple.Flexo 0x000000010084c204 -[FFBackgroundTask main] + 884
5 com.apple.Foundation 0x00007fff825f86d8 -[__NSOperationInternal start] + 705
6 com.apple.Foundation 0x00007fff8260b936 ____NSOQSchedule_block_invoke_2 + 124
7 libdispatch.dylib 0x00007fff865578ba _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff86558799 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00007fff8ca9a3da _pthread_wqthread + 316
10 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 16:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8a673bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8ca971a1 pthread_mutex_lock + 545
2 com.apple.Helium.HeliumRender 0x0000000102e6bd82 hg_pthread_loop(void*) + 98
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 17:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8a673bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8ca971a1 pthread_mutex_lock + 545
2 com.apple.Helium.HeliumRender 0x0000000102e6bd82 hg_pthread_loop(void*) + 98
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 18:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8a673bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8ca971a1 pthread_mutex_lock + 545
2 com.apple.Helium.HeliumRender 0x0000000102e6bd82 hg_pthread_loop(void*) + 98
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 19:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8a673bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8ca971a1 pthread_mutex_lock + 545
2 com.apple.Helium.HeliumRender 0x0000000102e6bd82 hg_pthread_loop(void*) + 98
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 24:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.Foundation 0x00007fff82639a80 -[NSCondition waitUntilDate:] + 371
3 com.apple.Foundation 0x00007fff82603252 -[NSConditionLock lockWhenCondition:beforeDate:] + 251
4 com.apple.proapps.MIO 0x0000000101777cdc -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
6 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
7 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 25:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8a6726b6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x0000000127126d67 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x00000001271352a8 WinPort::DoMessage(long, long) + 264
3 com.apple.AVCHDPlugin 0x00000001270bd201 DDP_OpenPlayerWithPath + 1265
4 com.apple.AVCHDPlugin 0x0000000127141149 FDVDProcessor::FCDVDManager::OpenPlayer(unsigned char, unsigned char) + 1113
5 com.apple.AVCHDPlugin 0x0000000127144519 FDVDProcessor::FCDVDManager::OpenAVCHDMediaFile(FSRef&) + 1529
6 com.apple.AVCHDPlugin 0x00000001270d4944 FAVCHDOpenMediaFile + 52
7 com.apple.AVCHDPlugin 0x0000000127049de5 0x127047000 + 11749
8 com.apple.AVCHDPlugin 0x00000001270497bb 0x127047000 + 10171
9 com.apple.AVCHDPlugin 0x0000000127049322 0x127047000 + 8994
10 com.apple.proapps.MIO 0x000000010177730e -[PluginLockPair mountPath:] + 286
11 com.apple.proapps.MIO 0x0000000101777d0c -[PluginLockPair scanPaths] + 332
12 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
13 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
14 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
15 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 26:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.Foundation 0x00007fff82639a80 -[NSCondition waitUntilDate:] + 371
3 com.apple.Foundation 0x00007fff82603252 -[NSConditionLock lockWhenCondition:beforeDate:] + 251
4 com.apple.proapps.MIO 0x0000000101777cdc -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
6 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
7 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 27:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.Foundation 0x00007fff82639a80 -[NSCondition waitUntilDate:] + 371
3 com.apple.Foundation 0x00007fff82603252 -[NSConditionLock lockWhenCondition:beforeDate:] + 251
4 com.apple.proapps.MIO 0x0000000101777cdc -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
6 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
7 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 28:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c2a6 _pthread_cond_wait + 890
2 com.apple.Foundation 0x00007fff82639a80 -[NSCondition waitUntilDate:] + 371
3 com.apple.Foundation 0x00007fff82603252 -[NSConditionLock lockWhenCondition:beforeDate:] + 251
4 com.apple.proapps.MIO 0x0000000101777cdc -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
6 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
7 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 29:: com.apple.dvdplayback-DDPTask
0 libsystem_kernel.dylib 0x00007fff8a673d52 __read_nocancel + 10
1 libsystem_c.dylib 0x00007fff8ca94c25 _sread + 19
2 libsystem_c.dylib 0x00007fff8ca95166 __srefill1 + 30
3 libsystem_c.dylib 0x00007fff8ca95a2e _fseeko + 769
4 libsystem_c.dylib 0x00007fff8ca95acb fseeko + 79
5 com.apple.AVCHDPlugin 0x00000001271ecea4 CClipInformationFile::GetStreamData(unsigned char*&, unsigned long&, unsigned char, unsigned short, unsigned int, unsigned int) + 308
6 com.apple.AVCHDPlugin 0x00000001271fb20b CClipInformationFile::CreateStreamMetaData(CCFDictionary&, unsigned char, unsigned short, unsigned int, unsigned int) + 107
7 com.apple.AVCHDPlugin 0x00000001271acb7b CPlaybackControlEngine::GenerateClipObjects() + 10171
8 com.apple.AVCHDPlugin 0x000000012717c95f BDMVDiskPlayerFactory::CreateDiskPlayer(WinPortServer*, VDR*, GenericProfile*, DVDDiskType, BDMVFileSystem*, unsigned char, CDDiskPlayerClass*&) + 127
9 com.apple.AVCHDPlugin 0x00000001270ba149 DDPScheduler::Message(long, long) + 3881
10 com.apple.AVCHDPlugin 0x0000000127134422 WinPortServer::ProcessMessages() + 1042
11 com.apple.AVCHDPlugin 0x00000001270b8753 DDP_Init + 723
12 com.apple.AVCHDPlugin 0x0000000127126570 ST20Thread::Run(PThreadRunParams*) + 32
13 libsystem_c.dylib 0x00007fff8ca9a768 _pthread_body + 59
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8a67267a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a671d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8ad126fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8ad1ae64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8ad1a676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8ad2a38f CFRunLoopRun + 95
6 com.apple.qmaster.do 0x000000011f0a6461 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 187
7 com.apple.AECore 0x00000001084cb49f aecore::CThread::runThread() + 35
8 com.apple.AECore 0x00000001084c9470 threadProc(void*) + 9
9 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8a6726b6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x0000000127126d67 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x0000000127134a10 WinPortServer::FlushMessages(WinPort*, unsigned int, int) + 1344
3 com.apple.AVCHDPlugin 0x0000000127126570 ST20Thread::Run(PThreadRunParams*) + 32
4 libsystem_c.dylib 0x00007fff8ca9a768 _pthread_body + 59
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8a6726b6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x0000000127126d67 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x0000000127134a10 WinPortServer::FlushMessages(WinPort*, unsigned int, int) + 1344
3 com.apple.AVCHDPlugin 0x0000000127126570 ST20Thread::Run(PThreadRunParams*) + 32
4 libsystem_c.dylib 0x00007fff8ca9a768 _pthread_body + 59
Thread 33:: com.apple.dvdplayback-CPresentationEngine
0 libsystem_kernel.dylib 0x00007fff8a6726b6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x0000000127126d67 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x0000000127134a10 WinPortServer::FlushMessages(WinPort*, unsigned int, int) + 1344
3 com.apple.AVCHDPlugin 0x0000000127126570 ST20Thread::Run(PThreadRunParams*) + 32
4 libsystem_c.dylib 0x00007fff8ca9a768 _pthread_body + 59
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8a674192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca9a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca9bb85 start_wqthread + 13
Thread 36:: com.apple.helium-texture-finish
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c274 _pthread_cond_wait + 840
2 com.apple.Helium.HeliumRender 0x0000000102e51c27 textureFinishThread(void*) + 183
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 37:: com.apple.coremedia.scheduledfileio
0 libsystem_kernel.dylib 0x00007fff8a673bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8ca9c274 _pthread_cond_wait + 840
2 com.apple.CoreMedia.ProAppsSupport 0x000000010029fc3d WaitOnCondition + 14
3 com.apple.CoreMedia.ProAppsSupport 0x000000010029fe09 FigSemaphoreWaitRelative + 167
4 com.apple.CoreMedia.ProAppsSupport 0x000000010029df16 FigScheduledFileIOThread + 5109
5 com.apple.CoreMedia.ProAppsSupport 0x00000001002a0d16 figThreadMain + 397
6 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff8a673df2 __select + 10
1 com.apple.AECore 0x00000001084cb4cc aecore::CThread::runThread() + 80
2 com.apple.AECore 0x00000001084c9470 threadProc(void*) + 9
3 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 39:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a673df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff8ad63cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 40:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8a673e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8ca4edea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8ca4ebb5 usleep + 53
3 com.apple.AppKit 0x00007fff86bb0c73 -[NSUIHeartBeat _heartBeatThread:] + 1727
4 com.apple.Foundation 0x00007fff8260a74e -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff8260a6c6 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff8ca988bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8ca9bb75 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000122274b48 rdx: 0x0000000000000000
rdi: 0x000000000000e607 rsi: 0x0000000000000006 rbp: 0x0000000122274b70 rsp: 0x0000000122274b48
r8: 0x00007fff73ac2fb8 r9: 0x0000000000000000 r10: 0x00007fff8a673d0a r11: 0xffffff80002d8220
r12: 0x00000001012e5688 r13: 0x000000013c10e328 r14: 0x0000000122275000 r15: 0x000000012f5fc020
rip: 0x00007fff8a673ce2 rfl: 0x0000000000000206 cr2: 0x0000000105a08000
Logical CPU: 0The reason it is pointless to submit the crash log here is because nowhere does it tell you which clip, which title/event/generator/transition, or any other named portion of your project FCPX died in. It is literally no help whatsoever to you, only to Apple engineers trying to debug the software. When it crashes, fill out what you were doing when it crashed 'cause even *they* need a hint! All we can discern is that FCPX crashed on Thread 14 on BGTask: MEBackgroundLoadManager and right before that was a call for a dynamically linked library. That could be anything... but my guess would be an "effect" (possibly with a corrupt font.) If you knew which effect you were "playing with" when FCPX crashed (or even if you simply moused over one), you could go in and remove it temporarily; restart FCPX and (if you get that far) delete the "red-screen alert" item from the project. If there was a corrupt font involved -- get rid of it! (You can analyze fonts in Font Book) and afterwards, you can re-add whatever effect was removed. [For clips, you can take them "offline" temporarily by moving them out of the event folder... I don't recommend this course of action, I don't believe the "base video" would ever be an issue if it were transcoded on or before import... only trying to use H.264 "raw" would be something that might "choke" FCPX.]
In my experience, the things that bring down FCPX: corrupt fonts used for any text (FCPX will die immediately even if you pass over them with the mouse on your way to selecting something else - you might not even know which font that was either); Motion effects I'm developing that push the envelope a little too far (but that would be just for me I try to make sure they're stable before releasing them to the public -- but this implies other 3rd party effects that might not be so stringently checked out); and not much else. [Other possibilities I usually place "outside of FCPX" - such as launching other memory hungry apps while FCPX is open... etc. Poor(er) memory management in other apps might overwrite RAM buffered data and cause a "fault"...]
If you *know* what exactly offended FCPX, there are (usually) steps you can take to remove the offending "software" and upon reopening FCPX, FCPX will make necessary substitutions (defaulting fonts, putting up the "red alert" screen, etc...)
**OR** much easier: use Andy's tip about getting to the last backup. (Tip: if you do have corrupt fonts, using backups all the time isn't really going to help you that much.)
[You would think that after over 20 years of dealing with bitmapped, PostScript and Truetype fonts Apple would have developed a way of "intercepting" problems that arise... but NOOOOOOOO! We are *still* at the mercy of corrupted fonts. PS - Ditto for Motion! (ok, i'll be gettin' down from my soapbox now...)] -
Thunderbird seems to corrupt / damage certain PDF files
Lately I have experienced trouble with receiving certain PDF files. (I say certain because it does not happen to all PDF files I have received).
I can download and save them normally but they will not open and simply say they are corrupt and unrepairable. After some testing I pinpointed it to being an issue with Thunderbird as an e-mail with a pdf file could be opened on other e-mail accounts but the file still showed up as corrupt on thunderbird.
Steps in which the issue occurs:
> Receiving an e-mail with a PDF file
> opening and/or saving the file
Result:
> Damaged/Corrupt file
Expected result:
> The correct and working PDF File.Open Tools/Options/Advanced/General/Config. editor and paste mail.server.default.fetch_by_chunks into the Search box. If the value is true, double-click it to make it false, and see if that makes any difference.
-
Premiere Elements 8 - Damaged Project
How do you repair a damaged Premiere Elements 8 project. Mine refuses to open, saying it's damaged
You might get better answers in the dedicated forum for Premiere Elements:
http://forums.adobe.com/community/premiere_elements -
Archiving corrupts iDVD project
Hey there, Im new to iDVD (but not macs). Have successfully created and played a couple of iDVD projects. Since I don't have a burner in this machine I have attempted to archive 2 projects and move them to another machine via flash drive so they can be burned. Once the project is finished archiving, and shows the appended "archived" file name, that archived version plays fine in Preview mode. However, if I save it, close iDVD, then re-open the same file the app hangs. If I save the archived project to flash or CD and try moving it to a new machine iDVD on that machine yields an error message and wont load the project. Im using os 10.4.6 and iDVD 5.0.1 so that is all up to date. What is causing the corruption upon saving??
Thanks!Sue, you are a font of information.
Thanks for the great tip, but No, that has no affect. The ownerships were already at read/write for myself and others. Also, it is not just others who cant play it.,..I cant' play it on the machine I made it on. I get the menu page, but navigaiting to a slideshow hangs the app. It kinda buggin' me as I am used to stuff working. I did find that iMovie '05 has a bug regarding "make movie last as long as selected song" feature...so maybe this app is goofy too? I always favor solutions that dont require an upgrade Thanks!! -
Global Templates Corrupted in Project 2010
Has anyone had an issue with project templates, associated with EPT's, causing Project Pro 2010 to crash whenever the drop-down selection on a column (field) is chosen?
I am running Project Server/Pro 2010 SP1 patched to Oct 2012.
I have 3 templates that are similar (small, medium, large). The medium and large when opened as templates were fine, so I simply saved them back and they are working fine. The small one was corrupted whenever the column drop-down was clicked.
I opened another version of the small template from my lab system (same content as production) and saved it to production and all is good. I am at a loss to figure what happened prior to this exercise. I saved a copy of the corrupted small template and
the corrupted projects for further examination. Any ideas? The fix for the projects with the corrupted template requires saving all the PWA and Project Site information, deleting the project and its associated site and starting over from scratch.
Those with actual hours will take even longer. What a mess.
Update 4/29/14 -
Regarding the corrupted template and project files that occurred recently, Microsoft has stated that this behavior is fixed after installing the April 2014 CU.
I will verify this when the April CU is applied to the test machine in our lab.
The cause of the crashing was related to a null setting in the filter-by and group-by settings. A null is not a setting that can be selected, so I am unclear as to how it got that way in the template.
There is no answer as to why the selections are null and it cannot be corrected.
This is a bug.Dinesh,
I am painfully aware of the fix to the corruption. I have removed all the corrupted templates and replaced them with non-corrupted ones. I am now working to fix 32 projects that have the corrupted template. Some of these 32 have actual
hours posted making the task even more time consuming.
No I did not initiate a ticket with Microsoft. My experience after working through several bug tickets with them it is that it takes a lot of effort to provide them what they need (problem description, creating compressed copies of all 4 databases,
uploading, fielding calls from the support techs, then dealilng with the folks they hand off to, then getting acknowledgement that it is a bug and will be addressed by the development team and placed in a private fix or CU in an upcoming cycle). In the
meantime, I have projects to fix! I realize that we are not up-to-date on CU's and SP's. I am working on that now.
Thanks. -
BUG: Proto and creative cloud generates a corrupted zip project file
I have uploaded a proto project to creative cloud, and later I have downloaded it as a zip file, but the ZIP is corrupted and can't be opened. I have tried cloning the project and downloading several times, and it is alway corrupted.
After tring to fix the zip, I got this:
$ unzip Project1Fixed.zip
Archive: Project1Fixed.zip
inflating: Project 1/Index.html
inflating: Project 1/Proyecto.html
inflating: Project 1/Navegaci??????n.htm
error: invalid compressed data to inflate
inflating: Project 1/Proyecto 2.html
inflating: Project 1/Navegaci??????n 2.htm
error: invalid compressed data to inflate
inflating: Project 1/Proyecto 3.html
inflating: Project 1/Index.css
inflating: Project 1/Proyecto.css
inflating: Project 1/Navegaci??????n.cs
error: invalid compressed data to inflate
inflating: Project 1/Proyecto 2.css
inflating: Project 1/Navegaci??????n 2.cs bad CRC cb3cd105 (should be 3565a7d2)
inflating: Project 1/Proyecto 3.css
inflating: Project 1/jQuery/jquery-1.4.4.js
inflating: Project 1/jQuery/themes/base/images/ui-bg_flat_0_aaaaaa_40x100.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_flat_75_ffffff_40x100.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_glass_55_fbf9ee_1x400.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_glass_65_ffffff_1x400.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_glass_75_dadada_1x400.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_glass_75_e6e6e6_1x400.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_glass_95_fef1ec_1x400.png
inflating: Project 1/jQuery/themes/base/images/ui-bg_highlight-soft_75_cccccc_1x100.png
inflating: Project 1/jQuery/themes/base/images/ui-icons_222222_256x240.png
inflating: Project 1/jQuery/themes/base/images/ui-icons_2e83ff_256x240.png
inflating: Project 1/jQuery/themes/base/images/ui-icons_454545_256x240.png
inflating: Project 1/jQuery/themes/base/images/ui-icons_888888_256x240.png
inflating: Project 1/jQuery/themes/base/images/ui-icons_cd0a0a_256x240.png
inflating: Project 1/jQuery/themes/base/jquery.ui.accordion.css
inflating: Project 1/jQuery/themes/base/jquery.ui.all.css
inflating: Project 1/jQuery/themes/base/jquery.ui.autocomplete.css
inflating: Project 1/jQuery/themes/base/jquery.ui.base.css
inflating: Project 1/jQuery/themes/base/jquery.ui.core.css
inflating: Project 1/jQuery/themes/base/jquery.ui.tabs.css
inflating: Project 1/jQuery/themes/base/jquery.ui.theme.css
inflating: Project 1/jQuery/ui/jquery.effects.slide.js
inflating: Project 1/jQuery/ui/jquery.ui.accordion.js
inflating: Project 1/jQuery/ui/jquery.ui.core.js
inflating: Project 1/jQuery/ui/jquery.ui.tabs.js
inflating: Project 1/jQuery/ui/jquery.ui.widget.js
I think that this is related to some of my project pages having accented characters in their name, as all the ????? in the filenames corresponds to just those files, and they are the corrupted ones.Hi,
It happened only to that project, and I actually fixed it by hex editing the project. The problem was related to then enconding and size of the filenames in the zip file, I used accented filenames with (If I remember correctly) UTF8 encoding. Some of the characters used 2 bytes to represent the filename, but only 1 was accountedd in the zip headers. I just added one to those size fields of the zip headers, and the it opened just fine. -
Weird scripts in corrupted RH9 project
Hi!
I'm having trouble with a small 75-topic project in RH9. I just upgraded it from RH7 last month. The application runs on XP, service pack 3. The project file is located on a desktop and has a short access path (c:\RH9Projects\). I have in all 4 small RH projects, and created backups for each before upgrading to RH9. For simplicity purposes, the corrupted project will be identified as project A, and the others as B, C and D.
After I finished tweaking the upgraded files and cleaning up unnecessary html in project A a few weeks ago, I generated my regular webhelp output and published it on the web. Everything was running smoothly. Since that upgrade from 7 to 9 went well, I repeated the steps for projects B, C and D. All was well again. I had also created backups at that time.
Yesterday I went back to project A, and a lot of things are wrong. The TOC pod is empty, images that were in drop-down hotspots have disappeared and weird scripts have appeared in the topics' html. I first noticed those dreaded red squares at the top of all topics, sometimes 1 or 2. They also appear at the bottom of the topics.
I closed project A without saving and tried opening project B. Everything is fine, nothing is missing. Same thing for project C and D. I tried opening a backed up copy of project A and that one too is corrupted. The backup copy was in a different folder but still with a short path. In this one, however, the opning topic is blank and has 6 red squares.
Here's the script corresponding to the red square at the top of the topic:
<script type="text/javascript" language="javascript1.2">//<![CDATA[
<!--
if (window.gbWhTopic)
var strUrl = document.location.href;
var bc = 0;
var n = strUrl.toLowerCase().indexOf("bc-");
if(n != -1)
document.location.href = strUrl.substring(0, n);
bc = strUrl.substring(n+3);
if (window.addTocInfo)
addTocInfo("Aide en ligne JMS");
addButton("show",BTN_TEXT,"Afficher","","","","",0,0,"","","");
if (window.writeBtnStyle)
writeBtnStyle();
if (window.writeIntopicBar)
writeIntopicBar(1);
document.write("<p style=\"text-align:right\"> ");
AddMasterBreadcrumbs("H_HLP_FR.htm", "", ">", "Home", "1000.htm");
document.write("Aide en ligne JMS<\/p>");
if (window.setRelStartPage)
setRelStartPage("H_HLP_FR.htm");
autoSync(1);
sendSyncInfo();
sendAveInfoOut();
else
if (window.gbIE4)
document.location.reload();
//-->
//]]></script>
Here's the script corresponding to the red square at the bottom of the topic:
<script type="text/javascript" language="javascript1.2">//<![CDATA[
<!--
if (window.writeIntopicBar)
writeIntopicBar(0);
highlightSearch();
//-->
//]]></script>
In some cases I also see this script - from a second red square:
<script src="../../../ehlpdhtm.js" type="text/javascript" language="JavaScript1.2"></script>(top)
<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
TextPopupInit('a1','POPUP386155265');
TextPopupInit('a2','POPUP386287878');
//]]></script>(bottom)
All RH9 versions of project A, original file and backup files, have this problem. If I open project A backup file using RH7, the file is okay. I know I can still start over with a new upgrade if need be, but I'm trying to figure out what happened. Everything was fine on April 20
Aside from a techsupport guy, I am the only one who accesses this computer. There are no known technical issues with it. It is not connected to the Internet, only to the company's network, and security is thight.
Does anyone have any clue as to what might have happened?
Thank you in advance
NathalieHi there
Well it would appear that somehow you managed to copy your generated WebHelp output files over your pristine source files. Time to resort to your backup.
You, ummm, DO have a backup. Right?
In case you don't, follow the link below.
Click here to view
Cheers... Rick
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