"Corrupt" email breaking ActiveSync

We are having an issue with ActiveSync and the iDEVICES in our environment. We are getting the problem of 'corrupt' emails breaking the ActiveSync connection. All the online fixes i have read simply say to delete the emails which are causing the problem. This seems to be a no-brainer solution, and really isn't an option, as the devices are used by the Mayor and City Counsellor's...can't really tell them to go into their inboxes and start deleting everything.
i'm wondering if there is a more technical solution for this issue.
We are running Exchange 2003 Front End/Back End setup. I have been through the standard permissions setups multiple times, and everything seems good.
Also, could minor mailstore corruption or not using SSL certificates cause these issues.
Please help, i hate having the mayor looking over my shoulder...thanks

Try this:
Navigate to: Users / you / Library / Mail. Find the folder corresponding to your email account. {Mine is called "POP-([email protected])}. In that folder there is a folder called INBOX.mbox. Inside that is a folder called Messages.
You can delete a message without opening it by trashing the file from that Messages folder. The files have names like 71057.emlx. Make sure you delete only the correct one. You can identify it by its size. Or, to make sure you have only the culprit in the folder, you can temporarily move any messages in your Inbox into another folder, leaving only the corrupted one. Of course, do this before navigating to the Messages folder.

Similar Messages

How do I localize corrupt email file

There is a corrupt email file in one of my mailboxes. I just don't know which one it is.
I was able to isolate the mailbox in which the corrupted file is. When I put the mailbox's folder back in the mail folder (in preferences), start mail.app again, then rebuild the mailbox, it starts spinning and the whole mail.app seems to stall forever and forever until I have to FORCE QUIT. Before doing the rebuilding of that mailbox the app works fine.
I've initially tried to reimport the whole mail folder into a newly initialized mail.app. That's how I know in which mailbox the corrupt file is as it started to import the different mailboxes and stopped at just that one. I even had the number of the file but to my surprise the numbers of the files in the "preferences/mail/" folder are totally different.
I have more than 5000 files in that mailbox, how can I know which one's bugging?
thanks for the help.

Mark,
If you open the Mail folder, and then go to the Mailboxes folder within (where mailboxes you create are stored, and assuming it is not in a mailbox in an Account folder), and open that xxxx.mbox to find the Messages folder, do you not see the 6583.emlx file?
It is possible this file name is the one Mail is assigning during the import, and not the existing one, however, but I can't tell sitting here. In the original, what is the range of numbers on those yyyyy.emlx files?
One way, would be to open the subject xxxx.mbox, then open the Messages folder, and then double click on each yyyyy.emlx file, to see if it will open in Mail. Mail can open individual yyyyy.emlx files in this fashion, but perhaps would choke on the one corrupt.
Ernie

I have a corrupt email, that I can not delete via normal actions. How can I get rid of this email?

I have a corrupt email, that I can not delete with normal actions. How do I get rid of it?

The email was recieved from Fidelity (whom I get 1000's of email from. The eamil account is an msn account that has wooked flawlessly for years. The email deleted from my msn account on other computers, it is only on my Mac using my the supplied email viewer. The message is : Can not move this email to trash. Input output error.

I HAVE A CORRUPT EMAIL

I HAVE A CORRUPT EMAIL WHICH I CAN NOT DELETE, EACH TIME I ATTEMPT TO DELETE IT WILL CRASH THE EMAIL APPLICATION. HOW DO I DELETE THE FILE?

No problem. I was just explaining about the caps. That's all.
If you deleted the email on the web and you still have the problem this is something else you can try on your iPad.
Double tap the home button and all of the recently used appears appear in the task bar at the bottom. Find the Mail App icon and hold down on the icon until it begins to wiggle. Then tap the minus sign in the corner of the app to close it. Close all of the other apps that are in that task bar as well. Tap the screen and you will close the task bar.
Restart the iPad. Hold down on the sleep button until the red slider appears and slide it to shut the iPad off. Then hold down on the sleep button again until the Apple logo appears and let go of the button. Let the iPad restart completely and then launch the mail app again and see if the problem is fixed.

Cannot send email via ActiveSync when user connect from Internet (Exchange 2010 SP3 RU5)

Hi All.
This is the first time I encounter this kind of issue, whenever user connect from the internet they cannot send email from their Phone or Windows Mail App, but they can retrieve email
But when they connect from Internal Network they can send email. I already test ActiveSync from internet using www.testexchangeconnectivity.com and it pass all tests.
I also check the Firewall and all the necessary ports already opened (we even open all ports) , the default TTL on the firewall 3600 second.
From what I read ActiveSync use some kind of HTTP POST or in MS terminology "PING" command, but still have no idea what kind of configuration that should be made to the Firewall so it can pass this "PING" command. Because from what I
see in Android Logcat the problem always related to this PING command
10-07 08:12:38.714 I/Exchange(31971): Interrupt with reason 1
10-07 08:12:38.714 I/Exchange(31971): Ping task ending with status: -1
10-07 08:12:38.904 D/Exchange(31971): created outputstream
10-07 08:12:39.204 W/Exchange(31971): IOException sending mail
10-07 08:12:39.204 E/Exchange(31971): Generic error for operation SendMail: status 200, result -100
10-07 08:12:39.204 W/Exchange(31971): Aborting outbox sync for error -99
10-07 08:12:39.274 I/Exchange(31971): Ping task starting for 3
10-07 08:12:39.304 D/SyncManager(644): failed sync operation [email protected] u0 (com.android.exchange), com.android.email.provider, USER, latestRunTime 71219435, EXPEDITED, reason: 10040, SyncResult: stats [ numIoExceptions: 1]
10-07 08:12:39.304 D/SyncManager(644): not retrying sync operation because SYNC_EXTRAS_DO_NOT_RETRY was specified [email protected] u0 (com.android.exchange), com.android.email.provider, USER, latestRunTime 71220078, EXPEDITED, reason: 10040

Hi ronaldosy,
How about the work flow of Outlook or OWA on PC internally/externally?
If only phone has this issue, I suggest ask ActiveSync Forum for help so that you can get more professional suggestions. For your convenience:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobility
Best Regards,
Allen Wang

Corrupt emails sent from MS Outllook Users

We have recently had three different consultants that we work with send us email attachments that always come in corrupt. Any file format is effected. There are sending their email from Outlook 2007 SP2. I had them send me the exact same emails from a yahoo account and the files are okay. So it is either their outlook that is doing it or our apple server doing it. Does the apple server software modify incoming messages? Or do you think it could be a setting in their outllook that is causing this problem? My next step is to have them send a email directly to a windows cpu and try to open the attachment. I almost forgot the macs that we are trying to open the attachments on are G5 dual 2.0 running 10.5.8 and we are using apple mail. Any help would be great. Thanks!

Try having them zip the attachment to see if it comes through ok, it could be an encoding issue.
That said, if they sent you the attachment via yahoo to your server and it came in fine, I don't see how it would be your server? You say that they sent to a Windows XP machine on your network but they still were the ones sending hence you didn't really eliminate the possible factors. You say yourself that from yahoo, the same attachment comes through fine to your server so it must be something with the way attachments are being sent from the other clients based on your information... I mean that actually indicates the issue is not on your end.
We had this issue sending to some Outlook clients (Though not us with receiving their attachments) and it was caused by the format the message / attachments were being encoded in by the senders. So you could have a look at those types of things from the outlook client side.
You could have your secretary send you an attachment and see if you receive it through your email server without any corruption but I assume that has been working anyway. Could have them try from an external address as well (such as a google or even your own domain once they go home, etc).

Cannot View/Download Email Attachments - ActiveSync

Can View Emails, Contacts, etc..But when I click on an attachment, it acts like its downloading, but doesn't..Any ideas?
I have full access to our companys exchange 2007 server, we also have sales people in the field who have pda's using activesync on this exchange server, but are not having any issues.

Discussion here: http://discussions.apple.com/thread.jspa?messageID=7645422

CRM 2011 Outlook plugin corrupts emails

Hi, we have CRM 2011 server with rollup 14 installed, using CRM 2011 for Outlook plugin. One client PC's Outlook client is corrupting many emails when set to track in CRM.
I have removed CRM, removed all registry entries pertaining to CRM, repaired Office 2013, reinstalled CRM 2011, applied rollup 14, and this still happens. Every PC I configure with the account and open the email, it crashes Outlook. I have run scanPST on
the OST, run the repair requests in Exchange server 2010. I have deleted the forms cache.
When an email gets corrupted, when opened in Outlook it says "Could not install the custom actions" and then Outlook 2013 crashes. It does this in Outlook 2010 also. In OWA, it says:
"The item can't be opened because it's become corrupted. The entire error report is listed below"
Request
Url: https://mail.domain.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Note&id=RgAAAAAuqXPz0wsjR7oZyndzAS3zBwDD7li80LE7TJZxUTnw%2f23uABHjr5k6AACQoheAQ7%2fBSI2QCj7WrlR2AAA7MLI6AAAJ&calist=16160016&canary=VJfXrHC4sk6pcFV4ES1rUkrzVHB_ndAIAXf5zZ4jHl1ZmP6AAfpamQ6POFzh_KiCfUKhXuaTFiY.&SP=1&pfmk=M40%3a1381870228548%3bM6%3a1381870228584%3bM33%3a1381870230010%3bM46%3a1381870230029&subpage=ReadMessage.ascx
User: UserA
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=UserA
SMTP Address: [email protected]
OWA version: 14.3.158.1
Mailbox server: exchange.domain.local
Exception
Exception type: Microsoft.Exchange.Data.Storage.CorruptDataException
Exception message: The voting data was corrupt.
Call stack
Microsoft.Exchange.Data.Storage.VotingInfo.Read(BinaryReader reader)
Microsoft.Exchange.Data.Storage.VotingInfo..ctor(MessageItem messageItem)
Microsoft.Exchange.Data.Storage.MessageItem.get_VotingInfo()
Microsoft.Exchange.Clients.Owa.Premium.RenderingUtilities.RenderVotingInfobarMessages(MessageItem message, Infobar infobar, UserContext userContext)
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e)
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

There's nothing in the error report to hint that the problem is related to CRM. The error report contains references to voting data. Does the problem email have voting buttons enabled on it? In Outlook 2013, when you create a new email message there is
a Options tab with a feature called Use Voting Buttons. Perhaps this feature has a problem on its own, or when voting emails are tracked in CRM?
Neil Benson, CRM Addict and MVP at Slalom Consulting.
Find me on Twitter. Join over 20,000 other CRM professionals on the
Microsoft Dynamics CRM group on LinkedIn.

Corrupted email in Outlook that will not go away or respond

Hi! Does anyone know how to get rid of a an email message that when clicked on freezes the screen and makes you have to shut down the computer and start it up again? I have contacted Verizon, Norton, and Outlook Express and not one of them was able to figure it out. The last contact I had with Verizon, the person got mad and said this wasn't Verizon's fault and he couldn't fix it and then disconnected. Maybe it's time to get rid of Verizon. Unless someone can help of course.
Anyone? Thank you!

If an Outlook Express message is corrupted, it almost usually means you have to rebuild the Outlook Express profile as the program tends to have database issues whenever the Mail file reaches a certain size. Now if an e-mail is stuck and corrupt, that's another issue that may or may not be size related. If you really don't want to go through the process of rebuilding a profile, you could try running programs that repair Outlook Express data files (many of them are not free anymore), or you could try moving the corrupted message into a folder and deleting the folder itself (which will kill the message).
Anyways, if the message is not in Webmail and Outlook Express is set up to use POP3 to retrieve mail, it's not Verizon's problem. It's a Microsoft problem.
========
The first to bring me 1Gbps Fiber for $30/m wins!

HT1430 Ref; email problem; my iPad says sender address rejected by server, could I have a corrupt email or syntec error, how do I clear it

I am using a SIM card, it's worked really for for 6 weeks, but started to say "Sender address was rejected by the server. I have swopped
SIM cards from my iPhone 4S which works fine with sending from the same email address. I sort of feels like a corrupt of syntax error, I
have rebooted a few times but it's not cleared. I have even deleted and reinstalled my email address etc, but still can't send
Help Carthago

Sometimes it is as simple as checking the outgoing server setting and making sure that your username and password are correct.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Z10 can't send email with ActiveSync from work Outlook webmail

First off, love my Z10. It was able to connect to my work's Outlook webmail with no problem. I am able to get calendar and work emails.
HOWEVER, I can't seem to be able to send email through my work account. When sending an email, I keep getting this red wrong way icon with the message:
Message Status: Acknowledgement for send was not received from Server.
What's wrong?
I checked through my Outlook web account and it shows my phone within Mobile Phone Details:
Access state: Access Granted
Policy applied: Default - Applied in full
ActiveSync version: 14.0
Is there something I need to ask my IT staff for?
Thanks.

DueNorth wrote:
First off, love my Z10. It was able to connect to my work's Outlook webmail with no problem. I am able to get calendar and work emails.
HOWEVER, I can't seem to be able to send email through my work account. When sending an email, I keep getting this red wrong way icon with the message:
Message Status: Acknowledgement for send was not received from Server.
What's wrong?
I checked through my Outlook web account and it shows my phone within Mobile Phone Details:
Access state: Access Granted
Policy applied: Default - Applied in full
ActiveSync version: 14.0
Is there something I need to ask my IT staff for?
Thanks.
It appears as if your email is running on Exchange 2010, and if so then you can troubleshoot this issue yourself to see if your phone is even talking to your ActiveSync server when it is trying to send the emails. If something doesn't jump out at you during this process, this information should help your IT folks in troubleshooting the effort.
http://blogs.msdn.com/b/mstehle/archive/2013/04/29/howto-visual-guide-to-turn-on-exchange-activesync...
You can also test the full functionality of ActiveSync on your account by using Microsoft's following testing tool, which should point out any major issues:
https://www.testexchangeconnectivity.com/
In regards to your question about what to ask your IT staff for, as an Exchange engineer myself I don't think there is anything on the server side that would let you connect and download email but not send it. So I would want to see the logs mentioned above to see what was going on with the device to server connectivity, in conjunction to the error message you already grabbed.
There are some random "fixes" on the Internet such as this one which would be a server side configuration change, but again the more information you can supply your IT folks the better:
http://forums.crackberry.com/blackberry-10-os-f269/bb10-exchange-activesync-issue-775934/

Corrupt emails when forwarding from my Z10

when i forward or send emails from my Z10 it is received corrupt....
its looks like a formatting of html code
please help

This is a know issue between some smtp hosts and the Z10. Best to call your carrier's Blackberry support team so that they can report it.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Palm Treo 800w Error Synchronizing Work Email and ActiveSync screen problems

For some reason, yesterday my email stopped synchronizing. Anytime I hit the "send/receive", it looks like it's going through the process but I get an "error synchronizing" error. Normally it is on auto synch. My other email accounts work just fine. When I go into the "ActiveSync" through programs to delete the acct and start over, the activesych screen just disappears within a second of me opening it. I can't keep it open for me to make any edits or see if I can get a specific error message. Any thoughts? Not sure if Sprint can solve this or if I would have to go through Palm to troubleshoot??
Post relates to: Treo 800w (Sprint)

If you need help, you can always go to a corporate Sprint service store. To find one near you, go to http://storelocator.sprint.com/StoreLocator/Searchform.aspx. Enter your zip code in the box and choose the radio button that says "Repair centers near me".
However, they are most likely going to just do what you can on your own to start with and that is a hard reset. A hard reset erases all data on the phone and returns it to the default factory settings. Backup any data that you need to keep and then go to http://kb.palm.com/SRVS/NUA/launchKB.asp?c=41108 for instructions on how to hard reset. Once you have reset your device, you will then need to reinstall any software that you added, restore your backed up data, etc. You might find the following link helpful when setting up your device again: http://kb.palm.com/SRVS/NUA/launchKB.asp?c=40086.
Also, make sure to install the available patches on your device: http://kb.palm.com/SRVS/NUA/launchTab.asp?t=downloads&fn=treo&mn=800w&cn=sprint.
Message Edited by wwejason on 04-09-2009 05:52 PM

Some corrupt email since inbound messages relay vi...

Has anyone come across messages doing this since BT started intially sending messages to CPCloud before they sent it onto Yahoo?
Looks like, somewhere in the handoff, headers are being split and an extra line return being added causing Outlook to think that the message content has started.
The headers contain something like:
5ZVfL_iR9NkR6XGsMaxFlBx6K7alBSYK2j5jAZxoOWITvzmGN2osAMyQZFyU xbQqMLI65.Dstm4ffvjLOjvnRRNb_n.dHlgjucL13MpFjzlB.VuOYFI23GZh
[Missing line here]
EY8OUHi1o5ZBi80JXhQqAHw.GR2861_oduZmlwYdnrVTMs1Ntz_MHBHN.8J2
All of fixed length lines.
It then get mangled and becomes
5ZVfL_iR9NkR6XGsMaxFlBx6K7alBSYK2j5jAZxoOWITvzmGN2osAMyQZFyU xbQqMLI65.Dstm4ffvjLOjvnRRNb_n.dHlgjucL13MpFjzlB.VuOYFI23GZh cXOjuTIRisGt8!
D6oNjy2SY
GlpvbarHZnHLtdCPSyBJQbm0 EY8OUHi1o5ZBi80JXhQqAHw.GR2861_oduZmlwYdnrVTMs1Ntz_MHBHN.8J2
Of different line lengths and an extra line return signifying the message content is starting.
Outlook then displays the remainder of the headers as the email and fails to decode the actual message.
Anyone finding similar corruption?
Tom - Mouselike

Hi,
Please check whether emails go to Junk folder in OWA.
If not, please try to double check the Outlook Junk folder filter settings.
Please refer following articles:
1. Configure junk email settings in Outlook 2013
http://technet.microsoft.com/en-us/library/cc179183(v=office.15).aspx
2. Change the level of protection in the Junk Email Filter
http://office.microsoft.com/en-001/outlook-help/change-the-level-of-protection-in-the-junk-email-filter-HA102748928.aspx
Please also refer this article to check whether Outlook 2013 has installed required hotfix:
Outlook junk email filtering issue with Exchange Server 2013 and Office 365
http://blogs.technet.com/b/outlooking/archive/2013/09/25/outlook-junk-email-filtering-issue-with-exchange-server-2013-and-office-365.aspx
Thanks
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

Corrupt email attachments and uploading of files

Hi all.
I've been having this problem for a few weeks now but just spoken to BT and they told me the line/connection is fine and they cannot help me any further. I had read that it could be noise or static on the line but according to BT this is not the case.
My problems are occuring when I send email attachments via Mail, they almost always are being corrupted when the recipient receives them. Also, when I upload amended website files via FTP, quite a few of the graphics end up corrupt: Images display as half an image and half grey or they can display as small section of the image and the rest being a block of colourful noise.
I'm really at the end of my tether with this one, not only does it happen on my MacPro, it also happens on my MacBook Pro
I'd be really grateful of any help/suggestions from anyone please.
Many thanks
Mark

As said you'd have to transfer your file somehow to the database server; you could use ftp or standard windows shares for that. After you uploaded your file you could use dbms_lob to process your file and insert it into the database: http://docs.oracle.com/cd/B19306_01/appdev.102/b14258/d_lob.htm#ARPLS020
Or you could use BFILES to store pointers of your files in the table:
http://www.orafaq.com/wiki/BFILE
The other way round you'd simply use ftp or what ever else to download those files to the client and display them with host with the associated program. Bfiles would have the benefit that the files are not stored as blobs in the database but on the filesystem which would spare you the writing of a temporary file to transfer it to the client (and reading it with dbms_lob when transfering it to the server) as the file resides on the file system of the database server.
cheers

"Corrupt" email breaking ActiveSync

Similar Messages

Maybe you are looking for