Corrupt file issue

Hello,
I've been working on project document for past few weeks, everything was fine till today morning. But when I reached school and tried opening the file, I got a 'Not a valid InDesign file/Cannot recognize file format' error. There was no 'crash' as such in the morning. Also, the file info shows the right ID icon, correct extension with correct file size. Its been a terrible day, as I have to finish of the document mail it today in any case. I tried checking for abnormalities in the file using TextEdit and comparing it with other ID files I have (they all open fine), and there seems to be some gibberish in the beginning. Can anyone take a look at the file and help me recover it? Since there was no crash, I'm pretty optimistic. If theres someone who can help, just reply back and I'll email the file. Thanks.
I'm using:
InDesign CS4 6.0 running on Mac OS X Leopard 10.5.2 (Intel)

>and there seems to be some gibberish in the beginning.
Rohan,
I have seen this issue in the past, but normally in the case of files which were improperly transferred, either by email or ftp, etc. without first having been stuffed or zipped. In those cases, removing the first 128 bytes using a hex editor (NOT a text editor), and saving the file did the trick. If you'd like to zip the file and send it to me, I'll be happy to try that. (Click my name for the address which will accept attachments up to about 10 MB)...

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5800 corrupt file issue.

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Now wat should i do to re install d same. I need this application. Help out. Thanks in advance.

Mary,
Thank you for the advice. We have run into that frequently with files on the Portal, but that is not the case with these PDFs.
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We've synched browsers, Adobe version etc... as well.
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Corrupt File issue - Mainly PDF

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I am not sure if this is a PDF issue, a Portal issue, an IE issue or what. Wondering if anyone else has experienced it.
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Mary,
Thank you for the advice. We have run into that frequently with files on the Portal, but that is not the case with these PDFs.
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We've synched browsers, Adobe version etc... as well.
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Archive Corrupt Files

I tried to download CS5.5 Creative Suite that I purchased back in 2012. After 8 hours of downloading, it came back and said. This archive is corrupt. Not only that I previously downloaded the software on 2 other computers and I am having a hard time in getting the Creative Suite on this computer.
1. Why am I downloading a corrupt file issue.
2. I need to download and install Creative Suite on new computer, but has been previously installed twice on 2 other devices that I no longer use or have.

1. Try an alternate download... You can download the trial version of the software thru the page linked below and then use your current serial number to activate it. Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
2. Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT4623 i get a corrupt file error when trying to update to ios7 anyone else have this issue or know how to fix it?

Trying to update my iphone and always getting corrupt file error any ideas how to fix it

If you're doing it over the air, try updating through iTunes.

Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D.

Can iMac not waking from sleep be caused be a corrupt file

I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep. I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down. Apple has been trying to fix the issue, but to no success. They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens. They finally threw in the towel and are replacing the machine. They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file? I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
If we didin't have the data transfered, we would just keep it on an external hard drive instead. But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files. That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
So, 2 questions:
Can a corrupt file cause the sleep issue?
If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
Thanks so much!
Chris

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

IPhone won't completely delete songs in iTunes (corrupted files?)

Hey guys,
I've been working on this issue for nearly two days now, and I just have no idea of how to fix it. The issue: in iTunes, my iPhone says I have multiple albums/songs on the phone, despite me trying multiple times to delete them, and despite them not actually appearing on my phone. These are all songs that have been purchased, and are on the cloud. On my actual iPhone screen, the songs don't appear at all, since I deleted them. But when I plug my phone into my computer, in my iTunes, the songs remain - they're just dimmed, with dotted circles on the left of them. My goal is to have all of these songs deleted from the iPhone altogether, and have that appear both on the phone and in iTunes. It seems like these are corrupted files, but I have no idea how to get rid of them. This is how my iTunes and my iPhone look, right now.
I've done the following things:
--I've fooled around with redownloading them from the cloud on the iPhone separate from the computer, then plugging it into my computer to delete them in iTunes. But even after I delete them in iTunes, it constantly brings the files back after I sync.
-I checked and unchecked the items in iTunes, before syncing. It lets me delete them; but again, after I click Sync, the files return.
-I deleted all of the music from my iTunes library, and I turned off the Manually Manage Music option, so that the iPhone would sync with the iTunes and delete everything from the phone. The result was all the music on the iPhone being deleted...except these straggling files that I'm having this issue with.
Does anyone have any other tips? I don't want to reset to factory settings because I have a couple work apps on the phone that I can't find links to to redownload them. And the iPhone managing apps are not an option; I can't download apps on this computer. I've been troubleshooting online, but I'm not sure if I'm just doing some of these things incorrectly. Can anyone help me?

I've reset it - erased all content and settings - and they're still there! Though I restored it from the Cloud. Not sure if that would influence it.

How do I find a corrupt file on my iPod Classic?

I had an iPod Classic which started rebooting itself as I would navigate the menu. At the suggestion of a friend I mailed it to a non-Apple repair shop in Kansas City. I paid $160 for them to install a new hard drive and it was returned to me, but the problem was still happening. The repair shop claimed that I must have a corrupt file on my device causing the issue. My 2nd course of action was to bring it to an Apple store. They replaced the iPod Classic with a new one for $130. (I should have gone to them in the first place.) Brought the new device home yesterday and resynched it. Tested it out for the first time and immediately it rebooted as I was navigating the menu system. This is depressing. Now I am thinking the first repair shop may have been right. But on a 160 GB hard drive that is almost full, how do I find the file(s) that are causing the problem?

In doing some research on the internet I found someone suggest that complicated playlists may be the culprit. The person said he removed his complicated playlists and the problem went away. I am going to try removing all my playlists and see what happens.

How do I find a corrupted file in a backup folder on my computer?

I have recently had to replace the battery in my iphone, but before doing so, I had backed up the phone about 3 times, all saying they were successful. And then I had erased the phone(before I realised the battery was the problem). However when I went back to restore from the backup, it says that it cannot be restored because the backup is corrupt. I read on one site that sometimes if a phone turns off or disconnects while backing, it might cause a corrupt file, and I think that's exactly what my phone did due to the battery issues. The big question is, is it only specific files inside the backup folder that are corrupt? And how do I find out which files they are? Please help.

Hi
This can be an issue on other end ( server end ) as export to HTML works fine so Muse is exporting the files correctly but while exporting to external server if it stuck then we should check on server side if there is any problem related to specific file upload.
As a workaround, you can use any FTP client and then upload the exported html files to root location.
Thanks,
Sanjit

Possibly Corrupt files on my iPhone 3GS?

Hi everyone, hopefully someone can guide me int he right direction.
Last summer I upgraded my 3G to a 3GS, I imported all of my content from my 3G onto my 3GS.
I can exactly pinpoint when the problems started, but here's the list of what has been happening for at least the last 6 months:
- Native apps (mail/safari) randomly crashing
- When I go into an out of service area (eg an elevator) it takes at least 2 minutes to reconnect/recognize the network, turning on and off airplane mode works 50% of the time, most of the time I end up having to shut the phone off and on
- Had a ghost email in my mobileme inbox until a full wipe/restore by the apple store
- Random crashes/locks and bouncing me to my enter passcode screen
- BIGGEST ISSUE: When I try to update the firmware to the latest version (I always make sure itunes is updated first), it fails halfway through and then bricks my phone into a restore cycle with an error # that I can't recall, but I know researching it didn't do me any good. This cycle goes on for about an hour before the restore & update finally works.
I went to the apple store finally last Friday to see what they could do for me. All they did was wipe/restore my phone and tell me "don't install any apps".
Within the first 10 hours of use (which is pretty limited without apps) I had Safari crash. Last night I plugged my iphone into my mac to charge, and it proceeded to synch. Immediately after it synched and I tried to use it, my sms app crashed twice upon trying to open it and respond to a message.
I'm not sure if this is possibly a corrupt file in my back up? Or if this phone is just a lemon. It's definitely not caused by any applications that are installed because I haven't reinstalled any.
Does any one have other experiences with something like this? It was suggested by someone at Rogers (my carrier) that it could be a corrupt contact or file? But that doesn't explain the crash before it had synched fully. I have mobileme, so my contacts automatically synched off my Apple address book.

Was your iPhone restored at the Apple store as a new iPhone or not from your iPhone's backup, or restored from your iPhone's backup?
If the former, you followed this by restoring your iPhone again with iTunes from your iPhone's backup when returning home?
I'm not sure if this is possibly a corrupt file in my back up? Or if this phone is just a lemon. It's definitely not caused by any applications that are installed because I haven't reinstalled any.
If your iPhone has not been restored with iTunes as a new iPhone or not from your iPhone's backup, do so. If the same occurs after restoring with iTunes as a new iPhone or not from your iPhone's backup, this will indicate there is a problem with your iPhone and needs to be exchanged under warranty. If the same does not occur after doing so, this will indicate there is a problem with your iPhone's backup.

What is a "corrupt file" and how do I get rid of it?

Thank you in advance for taking the time to read this and (hopefully) offering a solution! At the end of this past March, I purchased a new ASUS E4109 from Best Buy. It has been working great until 2 days ago when I turned it on. The black screen popped up stating that Windows had failed to run and I needed to install my installation disk (did this come with my laptop?). It gave the options of retrying in normal mode, safe mode, safe mode with networks, etc, etc. When I was finally able to load it in normal mode, it immediately told me I have some sort of corrupt file and need to run "CHKDSK" to repair. Hmmmm for starters, I dont even know what that means. Anyways, the bottom line is that something is wrong with it and I cant seem to figure out how to repair it without making another trip to BestBuy. I would SO greatly appreciate any suggestions to repair, as well as why this happened in the first place. I dont download anything out of the ordinary ( that I know of!) and I cant imagine what could have happened. PLEASE PLEASE PLEASE help me if you can.... it's a huge upset that I have a brand new laptop I cannot even use at the moment. I sincerely appreciate any help, suggestions, advice!! Thankyou, Whitney

ASUS laptops do come with recovery discs. There should be two of them labeld as such.
To do a disc check, open My Computer, right click on your C drive and select properties.
Click on the Tools tab, and then check box "Automatically Fix Errors" and click Start. You'll most likely have to restart your computer for it to finish.
Corrupted files can be caused by a lot of things, most commonly not shutting your laptop down correctly by just holding the power button. Viruses can also cause them but we'll go with the assumption that's not it for now.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Corrupted files in Bridge

I have recently started migrating image files (Camera raw + JPGs) from older external drives to new drives (same brand - G-drive) I have never had any issues with these drives until they were way past their prime. I just viewed folders in bridge and saw image thumbnails BECOME CORRUPTED as I scrolled through the folders. I opened the files, and they were corrupted. (no prompt, just gargbage). I am assuming there was either a problem with the new drive, or with the transfer process. I am posting here because I had similar issues a few years back with raw files from an older camera, and a previous version of Bridge. After multiple updates, Bridge no longer corrupted raw files from that camera. I'm using Bridge 5.0.2.4 (will update to new version today).
The corrupted files were (drag) copied from multiple external hard drives.
I want to know if anyone is encountering similar corruptions? These are Canon Raw files from a Canon 5D (1st gen)
MacBook pro "15" late 2011, OS 10.7.5 - 8Gb Dram
These are the first corrupted files I have encountered using this MacBook. It has been very stable. I did however, find hard drives going into Sleep Mode during long tranfers, even when I had set prefs NOT to let Computer OR Hard Drives sleep.

What type of RAW files are we talking about, NEF,CR2 or other?
Bridge is just a flle browser, and RAW files are opened and edited in Adobe Camera Raw. Do you just get a thumbnail, but it willl not open in ACR?
Does ACR work with other RAW images that have not been corrupted.
Do you have a backup (highly recommended) of these images somewhere? Should be on seperate physical drive or on a DVD.

"iTunes:iTunes.exe - Corrupt File" help

When I hook up my iPod to my computer, I run Windows XP Professional on a Dell, I get a message on the bottom righ that reads
iTunes:iTunes.exe - Corrupt File
The file or directory \iPod_Control\Device\SysInfo is currupt
and unreadable. Please run the Chkdsk utility.
I remember doing this before and nothing happened. iTunes still works, but sometimes when I want to put a CD on my iPod iTunes will act goofy and won't read the CDs, I'll have to restart the program. Any help with this?

hi Eric!
the chkdsk issue isn't usually associated with CD hassles (at least, i don't think it is) ... so if you're still having troubles once you've got this one fixed, try reposting again over at Importing and Burning.
But for the chkdsk, you should first proceed to one of the two classic bodies of work in the field:
Da Gopha, "chkdsk errors are fixed by iPod Updater 2005-06-26", 10:01am Jul 20, 2005 CDT
love, b

Corrupt file issue

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