Corrupt file message when downloading song

I keep getting an error message that the file may be corrupted when I try to purchase from the itunes store.
It appears that the recent itunes software update is not working right with my computer. I have even tried to download after I shut off my internet software. To no avail.
Can I get a refund if I keep having problems and not getting my songs? Any help appreciated.

probably the best thing to do with a #10008 is to report it directly to the store. using purchase history or the email form at the bottom of the following FAQ would both work fine (use "other" in the message number field, and cite the number in the text of your message):
iTunes Store Download FAQ
the OxFFFE7958 has to be dealt with at the iTunes Store end of things. see:
iTunes Store: OxFFFE7958 error when downloading purchased video

Similar Messages

Error 100008 - Corrupt file message when downloading iTunes

I just got my video ipod, and when i went to download music on it at iTunes, every song (4 in total) that I tried to download failed to do so, but took my money. All I got was this message,
"There was a problem downloading 'I Walk the Line/ With His Hot and Blue Guitar/ Johnny Cash'
The file seems to be corrupted. To reload file, choose 'Check for Purchases' from Store menu."
I tried "Check for Purchases several times for each song, but I just got the same message each time. When i went to the Downloads screen there was this message besides each song.
0 KB of 2.6 MB - stopped (err = -100008)
Please help me. I don't want to have wasted my hard earned money on a useless iTunes card.

cosmini,
It is documented in the Apple Knowledgebase which can be searched at http://www.apple.com/support/
This article lists the site:
http://docs.info.apple.com/article.html?artnum=93434
As for ports, the store uses http and https which is port 80 and 443.
These articles discusses which applications need to be allowed to access the internet, such as when using Windows firewall:
http://docs.info.apple.com/article.html?artnum=304082 (Windows XP specific)
http://docs.info.apple.com/article.html?artnum=305484 (Windows Vista specific)
Hope this helps,
Nathan C.

Error 100008 - corrupted file message for downloading iTunes

I just got my video ipod, and when i went to download music on it at iTunes, every song (4 in total) that I tried to download failed to do so, but took my money. All I got was this message,
"There was a problem downloading 'I Walk the Line/ With His Hot and Blue Guitar/ Johnny Cash'
The file seems to be corrupted. To reload file, choose 'Check for Purchases' from Store menu."
I tried "Check for Purchases several times for each song, but I just got the same message each time. When i went to the Downloads screen there was this message besides each song.
0 KB of 2.6 MB - stopped (err = -100008)
Please help me. I don't want to have wasted my hard earned money on a useless iTunes card.

Try this link. http://www.apple.com/support/itunes/store/download/

Corrupt File Error when Downloading TV Episode

I will always get to 330-40 MB of downloading the season finale to Deadwood Season 2, and I will get unable to download part of the file is corrupt. Is there any thing I can do to download the rest of the episode? Or is this a problem on Apples end?

I'm having the same problem with the second episode of "The Venture Bros." season 3. It makes it to 80.1 MB, then tells me there was an error in downloading and that the file may be corrupted. The dialog box tells me to choose "check for purchases" from the "store" menu to re-download the file. When I do this, iTunes starts downloading the file again, from the 70 MB point, and when it gets back up to 80.1 the same error message pops up.
I've tried deleting the file in the downloads window, but this doesn't seem to have any effect. It does not actually get rid of the content that has already been downloaded. I think that if I could find the file that contains the partial download in the Finder and delete that then iTunes would (maybe) restart the download from the beginning and (maybe) it would get all the way through. Does anyone know where those files are stored?
Thanks,
Blake.

Corrupt files message when trying to upload a song from iTunes

Hello can anyone help me out with this problem. I choose a song to purchase, I put my password in....and the uploading begins. It goes almost completely then it stops, saying that I have a problem downloading the file...something about the song being corrupt. (the error code - (100008).
This problem started awhile back off & on, and now it seems that it is constant. HELP!
thanks

Hi problem converting excell,
Please see Compatible web browsers and PDFMaker applications. PDF Maker included with Acrobat 8 isn't compatible with Office 2013. I'm curious how you were creating PDF files form Excel 2013 previously.
Best,
Sara

Firefox gives a can't read source file message when downloading

I have tried to download and install the Opera browser and other .exe files (because Firefox is not working correctly, as witnessed by this message). First, I have to pause and restart the downloads many times; second, after the download is apparently complete, I get the "source file could not be read". I don't know whether it is related, but pages rarely complete opening and require that I stop the loading process.
I clicked to add troubleshooting information and couldn't do it. Connection failure with Mozilla.
?????

Did you check your security software?
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

"You are about to download an .EXE file" message when downloading

is there any way to disable this stupid message? Who cares if I am downloading an EXE file for Windows. I don't remember this message in older versions of Safari and I hate it in this one.

Hi
Safari 3rd party SAFT has many features, including "stop download warnings". Once installed, most features are accessed via Safari's Preference file.
You might also try deselecting "open safe files etc." via Safari Preferences>General, however, not sure if that will stop the warnings.

Corrupted File Error when Downloading Movie

I have tried numerous times to download "Sweet Home Alabama" in the past few days and each time it gets to the end I get an error that the file appears to be corrupted. In the iTunes download window, it shows error -100008 under Status. I have reported to Apple and they have not been alot of help.
I have tried:
-reinstalling iTunes (yes, latest version)
-the firewall is off
-no web acceleration software
-I have Comcast cable for ISP
Just a few days before I had downloaded another movie with no problem. The only thing that changed after that was I installed the latest iTunes update and set up my TV. I tried unsyncing the TV so it wasn't listed to see if that made a difference, but it didn't. Any suggestions on what to do? I don't want to spend money on movies, if I can't be certain of downloading them.
Thanks.
Barbara

I am having a similar problem downloading the Men's Single Final from 1980 Borg vs. McEnroe from the iTunes Store. I tried purchasing the file a few months ago and had the same problem. Apple credited the purchase and I was hoping they had solved the problem, but no luck this time either. I guess it is the curse of John McEnroe.
Macbook 2.0 Mac OS X (10.4.9) iTunes 7.1.1

Getting a corrupt file message

i keep getting a corrupt file message when i connect the i-pod to my computer....and when i try to transfer songs to the i-pod they wont go into the device...i also noticted while trying to transfer songs to the device the bar on top of the screen never reaches the end of the song...it always stops before reaching the end...please help...and try to keep it simple im not to swift on my computer lol....thanks....

Did you try to delete the last backup listed in iTunes/Edit/Preferences/Devices?

Just recently getting error message when downloading podcasts. Says "The iTunes Library file cannot be save. You do not have enough access privileges for this operation." Doesn't happen every time. Using Windows 7. What can I do?

Just recently getting error message when downloading podcasts. Says "The iTunes Library file cannot be save. You do not have enough access privileges for this operation." Doesn't happen every time. Using Windows 7. What can I do? The files seem to be there but I don't know if they are being backed up to cloud.

Hi, DickmoAZ.
Thank you for visiting Apple Support Communities.
This sounds like a permission issue most likely with the iTunes Media folder. Here is an article that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

"The new java Version 7 Update 13 is not exactly helpful in macbook pro.
try the version 11 or 12 they should work perfectly."
The OP is running 10.6.8 so Java 6 is his option at this point.
For the OP try here:
http://support.apple.com/kb/DL1573

Why do I get the message: additional fees may apply when downloading songs over cellular in my itunes on my iphone 5? Plus I see the cloud icon that is either greyed out or red

I uploaded my old songs on my computer then I tried to sync them in my iphone's music library and I can't listen to the previously purchased songs... They either appear red with the cloud icon or greyed out... And I get the following message when I tap on them: additional fees may apply when downloading songs over cellular
Anyone can help?

Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

apple_master New Delhi, India
This solved my questionRe: Unable to Purchase
Apr 16, 2012 10:22 PM (in response to eight4seven)
This worked for someone
I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
About two weeks ago I decided to delete the downloads.28.sqlitedb file (usingDiskAid(a free program), on a PC running Windows 7). The original downloads.28.sqlitedb was 936 KB. The new one that the system created is 80 Kb., and has stayed at about that size. After about four days I also deleted all the other contents of the Download folder. Ten days later and still no more problems. Downloads are much quicker, nothing greys-out (as was happening frequently before).
Everything has worked well since with no more error messages.
I am using an iPod 4G, iOS 5.1 (originally iOS 5.0). I do not have a manifest file, and as far as I know, have not had one. DiskAid can search the whole "hard drive" on the iPod.
Deleting downloads.28.sqlitedb and the contents of Downloads worked for me.

Itune.exe -Corrupt File message

I have an Ipod Nano which has been working fine for a long while.
Today for no apparent reason, I got I got the following error message when I attached the ipod to the usb wire:
"itune.exe-corrupt file
ipod_control/iTune/iTunesPrefs is corrupt and unreadable. Please run the Chkdsk utility."
In addition, I also get the Ipod Set Assistant dialog box each time I plug in the ipod as if it were the very first time plugging it in.
I tried rebooting the computer (several times) and I also tried reinstalling the itunes software cd and still get the same message and same problem.
Any ideas on how I can solve this problem. It is pretty upsetting

See this.
What to do if Windows displays an "itunes.exe - Corrupt File" message.

Corrupt file message when downloading song

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