Corrupt file on MBA, faulty SSD?

Hi. I bought a retail MBA in january 2014.
I have just one question. I downloaded a program recently, that installed succesfully. But when I tried to open the application, OSX told me that the downloaded file was corrupted. When I tried re-installing it and opened the application a second time it worked fine. Obviously it wasn't the download that was corrupted, but rather the first installation.
Is this a good indication of a faulty SSD, or can such things just as well happen due to other reasons?
Verify Disk just comes up with a few "permission" errors that get repaired, nothing about other corrupted files.

Sometimes weird things happen. Disk Utility can't tell whether you have any corrupt data or application files really, it is more about determining that the catalog is corrupt. (The disk catalog tells the computer where files begin and how large they are.) It also keeps track of permissions which indicate who the file belongs to and how is permitted to access/use them. Again, this hasn't much to do with file corruption.
I suggest that you begin backing up frequently if you aren't already. If your SSD is failing this obviously will keep you from losing anything important.

Similar Messages

  • Corrupted files

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    On the screen going black - maybe it has entered hibernation mode. Try changing the settings in the Lenovo Energy management schemes. You can refer to my posts in my Blog on these items for more details. The corrupted files may be due to faulty media. Try a different media or a different disc.
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  • What to do if Windows displays an "iTunes.exe - Corrupt File" message

    Greetings fellow Podders, Resident Furball here...
    It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
    <hr>
    What to do if Windows displays an "iTunes.exe - Corrupt File" message
    Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
    iTunes: iTunes.exe - Corrupt File
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    and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
    <hr>
    Don't panic!
    If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
    ...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
    <hr>
    What's causing this error?
    To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
    But this firmware bug was corrected in iPod Updater 2005-06-26.
    Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
    <hr>
    Okay, so what do I do if I see this error?
    In short, as Apple have recommended in their KB article:
    Restore your iPod, using the latest iPod Updater.
    Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
    The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
    <hr>
    Okay, I've Restored, but the error is still coming up
    Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
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    or
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    Format the iPod in Windows
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    2) Open My Computer and locate your iPod
    3) Right-click the iPod and select Format
    4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
    5) Hit Format
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    Run the Chkdsk utility
    You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
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    3) Go to Start, Run
    4) Type cmd. Hit Enter to take you to the Command Prompt.
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    Run Windows ScanDisk
    ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
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    2) Right-click the iPod in My Computer, select Properties
    3) Select Tools
    4) Select the option to scan the disk for errors
    Try changing the Drive Letter of the iPod
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    Try changing Hardware Policies for the iPod
    The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
    1) Enable Disk Mode so the iPod appears in My Computer
    2) Right-click the iPod in My Computer
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    4) Select Hardware Policies
    5) Select Optimize for Performance (instead of Optimize for Removal)
    6) Restart your computer.
    Contact Apple for a replacement iPod
    Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
    If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
    <hr>
    Thanks!
    Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
    Happy Podding folks!
    Kind regards,
    Gopha.
    <hr>
    References
    1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
    2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
    3) Chkdsk is fixed by iPod Updater 2005-06-26.
    4) Different flavours of chkdsk.
    5) Happy Birthday chkdsk!.
    6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
    7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
    8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
    9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

    iPod Updater 2006-03-23 has been released
    iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
    iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
    What's new in iPod Updater 2006-03-23:
    - Volume limit
    - Bug fixes
    I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
    Kind regards,
    Gopha.

  • Reading all corrupt files on a CD

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    I assumed as much.
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  • Is there an ap for finding/deleting corrupt files on OS X 10.7?

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    This is an old post and I am not the person who posted the original query, but I ran your terminal diagnostic and am hoping you are still attending to this forum. I have a mid 2011 macbook Air 11", 256 GB SSD, 1.8 GHz Intel Core i7, 4 GB  1333 MHz DDR3, Mac OS X v. 10.7.5 Lion. I have had various problems in my user homefolder for a while. I have gone through quite a few other troubleshooting and fixing steps, the most extensive following a posting here "Step by Step to fix your mac" by ds store in the Apple forums. These steps helped a lot. I did remove some 3rd party software as part of this process.
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    Last login: Wed Dec 26 09:36:47 on console
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    com.rim.driver.BlackBerryUSBDriverInt(0.0.68)
    com.logmein.driver.LogMeInSoundDriver(1.0.0)
    com.protech.NoSleep(1.3.1)
    com.parallels.kext.prl_usb_connect(7.0
    com.parallels.kext.prl_hypervisor(7.0
    com.parallels.kext.prl_hid_hook(7.0
    com.parallels.kext.prl_netbridge(7.0
    com.parallels.kext.prl_vnic(7.0
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    Password:
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    org.x.privileged_startx
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    org.ntp.ntpd
    org.cups.cupsd
    com.vix.cron
    com.sharpcast.xfsmond
    com.parallels.desktop.launchdaemon
    com.microsoft.office.licensing.helper
    com.adobe.fpsaud
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    org.x.startx
    org.openbsd.ssh-agent
    com.parallels.vm.prl_pcproxy
    com.parallels.DesktopControlAgent
    com.parallels.desktop.client.launch
    com.maintain.CocktailSystemEvents
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    RCFaxAB.bundle
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    AEProfiling.framework
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    Adobe AIR.framework
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    HPSmartPrint.framework
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    PluginManager.framework
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    iTunesLibrary.framework
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    AdobePDFViewerNPAPI.plugin
    Flash Player.plugin
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    com.maintain.CocktailPurgeInactiveMemory.plist
    com.maintain.CocktailSystemEvents.plist
    com.parallels.DesktopControlAgent.plist
    com.parallels.desktop.launch.plist
    com.parallels.vm.prl_pcproxy.plist
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    com.adobe.fpsaud.plist
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    Browse Movie Library.workflow
    Browse Photo Library.workflow
    Browse iTunes Library.workflow
    Disk Item • Rename Selected Items.workflow
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    Image • Add Metadata to JPEGs.workflow
    Image • Change File Type.workflow
    Image • Import into iPhoto.workflow
    Image • Print Image Files.workflow
    Image • Rotate Clockwise.workflow
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    Launch Terminal.workflow
    PDF • Encrypt File.workflow
    PDF • Set Metadata.workflow
    Terminal • Get Manual for Command.workflow
    Terminal • Insert Current Finder Directory.workflow
    Terminal • Insert Selected Finder Items.workflow
    UNIX • Apply Command to Selected Items.workflow
    UNIX • New Terminal Window to Insertion Location.workflow
    iPhoto • Spotlight Search for Detected People.workflow
    /Library/StartupItems:
    Cocktail
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    Library/Address Book Plug-Ins:
    .DS_Store
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/Fonts:
    Library/Input Methods:
    .localized
    Library/Internet Plug-Ins:
    CitrixOnlineWebDeploymentPlugin.plugin
    Google Earth Web Plug-in.plugin
    WebEx64.plugin
    Library/Keyboard Layouts:
    Library/LaunchAgents:
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.7D3946E8-ADA6-4982-87CA-565 69B042BAC.plist
    com.apple.FolderActions.enabled.plist
    com.apple.FolderActions.folders.plist
    com.google.keystone.agent.plist
    com.macpaw.CleanMyMac.volumeWatcher.plist
    Library/Mail/Bundles:
    Library/PreferencePanes:
    .DS_Store
    Archives.prefPane
    Library/Services:
    .DS_Store
    GraphicConverter.service
    Sync with MacDropAny.workflow
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    NoSleep, iTunesHelper, Caffeine, Dropbox
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  • My MBA w/SSD makes click-click sounds every 6 secs ?

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    Brian:
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  • Computer shuts on and off some corrupted files - no virues now

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    Several warnings on Toshiba Servicer Station. Error checking dependency (1df917db-3056-41a-bbac-0489a6b63d4dj: Unable to retrieve registry value.
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    Failed extract of third-party root list from auto update cab at: www.download.windowsupdate.com/msdownload/udate/v3/static/trustedr/en/authrooststi.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
    Biggie? Custom dynamic link libraries are being loaded for every application. The system administration should review the list of libraries to ensure they are related to trusted applications.
    Audit events have been dropped by the transport. 0
    The system has rebooted without cleanly shutting down first. Kernel-power - this has happened several times.
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provided. The BaseIndex value from the Performance registry is the first DWORD in the data section, last counter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the data section.
    Sometimes my computer shuts down often on its own and I find a Trojan - other times it shuts down often during a start up and I find no viruses as was the case yesterday.  Today I did not get on the internet and the computer worked fine.  
     I guess I need to know if there is a way to reinstall the corrupted files without having to go back to the default settings when I got the computer.  Does toshiba have a windows repair disc that works better then what I did with using F8 and having a system repair and memory check done that found no errors?  I also installed the latest Toshiba service station and it did not fix the error problems in events log.  When I did a restore it was before this was added so now my computer is working properly with windows on connecting to the internet wireless.
    Malwarebytes said that by looking at these event viewer logs that it does not appear that I have a virus now but I do have corrupted files and can toshiba help me in getting them fixed.  I really hate to do a complete reformat.
    Thanks
    Rose
    Solved!
    Go to Solution.

    Event Viewer  5/14 events
    Window logs
    Application –
    Information - Software protection service has stopped
    Error – Unloading the performance counter strings for service wmiaprpl failed.  The first Dword in the data section contains the error code
    The performance strings in the performance registry value is corrupted when process Performance ext
    The winlogon notification subscriber <SessionEnv> was unavailable tohandle a notification events
    Error – Your computer was not assigned an address from the network (by the DHCP) Service) for the Network Card with network address0x701A043A07AE.  Your computer willcontinue to try and obtain an address on its own from the network address (DHCP ) server.
    Failed extract of third-party root list from auto update cab   CAPI2
    Warning – customer dynamic link libraries are being loaded for every application.  The system Administrator should review the list of libraries to ensure they are related to Trusted Aplications.
    The performance strings in the Performance registry value is corrupted when process Performance extension counter provider.  The baseindex value from the performance registry is the first Dword in the data section, etc. – this error shows up often for today 5/14  (on line the aqnswer to this error is  -
     Performance counters are collected and used by services and applications. If they are installed incorrectly or with improper permissions, performance counters cannot be loaded, and services or applications cannot collect or interpret the data.
    I noticed that software protection stopped and then it showed software protection working.  I did not get any critical stop errors like I did before but that is because I don’t have any Trojans or viruses.  I ran a full scan with both Avast and Malwarebytes yesterday and no problems.
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    The multimedia Class Scheduler Service entered the stopped state.
    The application experienced service entered the stopped state
    Under application Window logs for today
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    This is a warning error:
    Windows detected your registry file is still in use by other applications or services .  The file will be unloaded now.  The applicationsor services that your registry file may not function properly afterwards.
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    I don't know how serious this probems are - I didn't like seeing the software security being stopped.  But then it started up.  I have copied everything personal on this laptop so I am ready to reformat if needed.  
    I still have the problem about IE not opening links unless I right button click to open it.  I also had to make a separate ID to run Fender Fuse software as this computer was not recognizing the USB slot where I connect the amp to the laptop.  Fender had me set up another id with minimum items and then I was able to connect to the amp and make changes.
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  • Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

    This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

    Hello aZaa4401,
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  • Can iMac not waking from sleep be caused be a corrupt file

    I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep.  I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down.  Apple has been trying to fix the issue, but to no success.  They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens.  They finally threw in the towel and are replacing the machine.  They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file?  I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
    If we didin't have the data transfered, we would just keep it on an external hard drive instead.  But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files.  That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
    So, 2 questions:
    Can a corrupt file cause the sleep issue?
    If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
    Thanks so much!
    Chris

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • External hard drive, error -36, corrupt files and slow transfer speeds

    This is a long post but stay with me.
    I've got an external 250GB Lacie drive connected to my 24" Intel iMac via Firewire 800. I have approximately 80GB worth of files (including my iPhoto library) on the Lacie that I'm trying to move over to my iMac but have run into some frustrating problems.
    Overall, transfer speeds are erratic – fine at times and SUPER SLOW (5 minutes to transfer a 3MB file) at other times. At first I was transferring entire folders, but after always getting errors (error -36 to be exact), I was having to transfer individual files. This works fine as long as the files aren't too big (which makes the transfer speeds SUPER SLOW) and not corrupt (which gets me an error -36). Is my Lacie crashing on me? Is there any hope?
    Here's what I've done to try and salvage my sanity with no resolve to my problems (not exactly in this order):
    1) Ran Disk Utility to repair Lacie. Everything came back OK
    2) Ran Disk Warrior on Lacie. Found a handful of bad items that Disk Warrior was able to repair. Had Disk Warrior replace the old directory of the Lacie with the new directory.
    3) Ran Drive Genius: Raired and Rebuilt the directory, did an Integrity Check (came back OK), attempted to Defrag but could not because of errors to the drive, did a Scan for bad blocks (which after running for 3 days! it was only 20% complete and had found over 150 bad blocks, at which point I quit to try something else)
    4) Checked that my Firewire cable was properly connected and replaced the older one I was using with a brand new one.
    5) Disconnected all peripherals except for keyboard, mouse and Lacie.
    6) And at times, even viewing a file on the Lacie has caused my Finder to crash, requiring a restart of my iMac.
    I'm sure I've left something off I've tried but you get the idea.
    I've read that maybe I can transfer my files using Terminal. Yes/No? Does this bypass any corruption the files may have?
    What about creating a second partition on the Lacie and moving files over to the second partition? Does this solve anything? I don't know anything about partitioning so maybe I'm talking crazy.
    I've also read that iPhoto tends to corrupt files which makes me hate iPhoto, and myself for not backing up.
    And I've read a lot about error -36's and none of it sounds good so I'm just hoping that someone might have other suggestions for me to try and save my files (especially my iPhoto files which include baby pictures that if I lose, my wife will kill me).
    So if anyone has any ideas, let me know. Please. I'll try anything.

    Hi Aaron Thompson-
    I am fairly certain you have a bad power supply brick to the LaCie drive. This is a hard problem to troubleshoot as generally when the bricks go bad they do so slowly and the drive appears to power up and stuff but it just doesn't work.
    If the drive is under warranty LaCie will replace the brick at no charge. Otherwise they sell them for around $20US on their website.
    Luck-
    -DP

  • Corrupted file unable to remove from trash because it is running.  Unable to shut it down.

    I had recently converted some video tapes into dvds as well as disks that I could download onto the computer.  I did not realize that I installed a dvd into the drive instead of the downloadable disk when I asked the computer to download the files.  Instead of not performing the task, the computer partially download the dvd.  Now I have this file on my desktop and when I put it into trash I can't remove it from trash because it is running.  In other words there is a corrupted file that I have no way of stopping or deleting.   Any suggestions?  I could leave this file alone but since it is running I'm not sure how much memory it is diverting.

    What is the name of the file? If you open Activity Monitor, set to All Processes, then is it displayed in the Name list?
    Restarting kills all running processes. If this is not a system file, then you have it installed somewhere that is launching it automatically upon startup. You should look in your /Home/Library/LaunchAgents/ folder or your /Library/LaunchAgents/ or /Library/LaunchDaemons/ folder for a file related to this one. Until you kill that one you will not be able to delete the one are having trouble deleting.
    Exposing the /Home/Library/ Folder
    Pick one of the following methods:
    A. This method will make the folder visible permanently. Open the Terminal application in your Utilities folder and paste the following at the command prompt:
    chflags nohidden ~/Library
    Press RETURN.
    B. Click on the Desktop, press the OPTION (⌥) button, select Library from the Finder's Go menu.
    C. Select Go To Folder from the Finder's Go menu. Paste the following in the path field:
    ~/Library
    Press the Go button.

  • How can i delete a corrupted file that will not download?

    I recently purchased a song on itunes and i keep getting a message that tells me to try redownloading due to the song being a corrupt file.  When i attempt to redownload the song, i get another error message that tells me the download could not be completed. At this point i just want to delete the download, but since it was never actually downloaded it wont go away.  Everytime i open my itunes i get the error message and it continues to pop up every ten minutes.  Please help!

    Highlight the said file on the Music section of your Library, and press the Backspace key.  When asked whether you want to move to the trash, say yes.  Then you may download it again looking in Your Account in the purchased section.

  • Please help! My Itunes says corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling so I moved it to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I can't delete or open to close it, what do I do

    Please help!
    My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..

    It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
    Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
    I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

  • When I open and close iPhoto I get the wheel of death and I have to force quit the program.  Can I reinstall the program to fix any corrupted files?

    Can I reinstall iPhoto '11 to fix any corrupted files? 

    You can but it will not fix anything - you have a corrupted library = not an corrupted application
    Backup your iPHoto library, depress the option and command keys, launch iPhoto and ftom the resulting first aid window rebuild your database
    LN

  • IPhone won't completely delete songs in iTunes (corrupted files?)

    Hey guys,
    I've been working on this issue for nearly two days now, and I just have no idea of how to fix it. The issue: in iTunes, my iPhone says I have multiple albums/songs on the phone, despite me trying multiple times to delete them, and despite them not actually appearing on my phone. These are all songs that have been purchased, and are on the cloud. On my actual iPhone screen, the songs don't appear at all, since I deleted them. But when I plug my phone into my computer, in my iTunes, the songs remain - they're just dimmed, with dotted circles on the left of them. My goal is to have all of these songs deleted from the iPhone altogether, and have that appear both on the phone and in iTunes. It seems like these are corrupted files, but I have no idea how to get rid of them. This is how my iTunes and my iPhone look, right now.
    I've done the following things:
    --I've fooled around with redownloading them from the cloud on the iPhone separate from the computer, then plugging it into my computer to delete them in iTunes. But even after I delete them in iTunes, it constantly brings the files back after I sync.
    -I checked and unchecked the items in iTunes, before syncing. It lets me delete them; but again, after I click Sync, the files return.
    -I deleted all of the music from my iTunes library, and I turned off the Manually Manage Music option, so that the iPhone would sync with the iTunes and delete everything from the phone. The result was all the music on the iPhone being deleted...except these straggling files that I'm having this issue with.
    Does anyone have any other tips? I don't want to reset to factory settings because I have a couple work apps on the phone that I can't find links to to redownload them. And the iPhone managing apps are not an option; I can't download apps on this computer. I've been troubleshooting online, but I'm not sure if I'm just doing some of these things incorrectly. Can anyone help me?

    I've reset it - erased all content and settings - and they're still there! Though I restored it from the Cloud. Not sure if that would influence it.

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