Corrupt files - tracks keep restarting in itunes?

I've been searching high and low for the cause or solution to this problem with no luck so maybe someone could help me out.
A while ago I important my entire MP3 collection into iTunes en mass. I told iTunes to copy files to the media folder and order them.
After a while I realised many albums within my collection had developed a reoccuring problem:
The track will start and play around 5-10 seconds and then it restarts again.
On closer inspection it appears that the actual file itself has been corrupted - an extra 5-10 second copy of the intro of a track is tagged onto the start.
I am trying to work out a correlation between all the albums that have become corrupt and the only thing I can think of is they may have all been wma files before imported to itunes. However after re-ripping a couple of CD's to itunes to replace some of the corrupted files the problem has poped up another couple of times. This only appears to have happened to files where I have added the artwork myself. So I'm thinking something is happening when the files is edited/converted in itunes? Maybe the metadata I don't know.
Any light shed would be much appreciated I havn't found anyone with this problem! Running Windows 7 Pro btw.
Cheers,
Andy

I'm still getting the same issue, files are disappearing for no reason. Does anyone else have any experience with this?

Similar Messages

Help! iphoto 4 freezes when finds a corrupt file

Hi all,
on my old pb 12' g4 (10.3.9 1.33) i am trying to make a backup of my iphoto by putting it onto another computer via target mode and small flash drives. this became more timely when we dropped our pb from the kitchen table onto our tile floor (yes, oh how i love magsafe on my mb!!!).
so, here's the thing - i know i have some corrupt files - in iphoto and in itunes - but when i'm moving files, the transfer works...until it hits a corrupt file. then beach ball until i need to manually shut down and start again, ignoring the section of folders that might have included my corrupt file.
why isn't panther (or osx) keen enough to just skip over and transfer everything that is readable? it is very, very time consuming to drag each folder one by one hoping it doesn't contain a corrupt file...
any ideas? my transfer is almost complete. just a few sketchy folders to deal with now...and lots of spinning beach balls!
thanks, paul

thanks for the ideas, bf. i understand that files are stored in packages all over the hard drive, but i would like the os to be able to 'pass' over a sequence of packages that can't be found and move to the next file. i mean, doesn't this sound doable? so a file isn't responding...so move to the next one rather than spinning beach ball until manual shut down...
the transfer of the library is moving photo folders from my home folder on my g4 pb and dragging them into my macbook iphoto. i used target mode and was able to move 3000 of 6000 photos until the spinning beach ball. now i've been going into each folder in my pb home folder and putting it onto a flashdrive so i can move them onto my mb and into iphoto on that computer.
i know my transferring of photos isn't causing the corruption, and i know my flashdrive is fine on both my macs. Yes, i was using firewire via target mode until the beach ball.
so now, i'm almost done my transfer. i have narrowed the corrupt files to about 7 folders--but i don't know how many photos this actually is because my computer beach balls each time i go into those folders. i guess, with corrupt files, that this is as close as i might get to moving my photos. i mean, i know some will be lost - i know i have corrupt files - i'm just trying to get as many as i can off of my old pb and into my mb.
i'll keep you posted, and i'm always loving the wisdom and experience on this posting board!

IPad 2 keeps restarting nonstop

My iPad 2 keeps restarting nonstop. It has been doing it for 12 hours now. I have tried the hold the two buttons down thing. I have tried plugging it in to my computer but it keeps restarting in iTunes and doesn't let me access the device. I have tried the holding the home button and plugging it in. Please let me know if there is anything else I can do or if I should call it a lose and head over to the apple store today.

Can you power it down by pressing and holding the power button?
If you can do that, then plug the usb cord that came with the device into the usb port on your pc. (leave other end not connected).
Open itunes, update itunes
Press and hold down home button on ipad while at the same time connect usb cord. Do not let go of home button until you see a message pop up in itunes window: "itunes has detected an ipad in recovery mode......"
You should now be able to restore (all data will be lost)
You may have to do this a few time to get it into recovery mode.

Recover lost deleted corrupted music files tracks from iTunes match icloud

Just spent an hour on Apple's tech suypport line, all to figure out how to recover lost/deleted/corrupted music files/tracks from iCloud / iTunes Match. Here's how to do it:
ASSUMPTIONS: You're in iTunes on your computer, logged into your iCloud account.
Within iTunes, in the left-hand pane, select your Music library. Alll your tracks should appear in the right-hand pane. Those that are missing from your disk should be marked with an asterisk icon to the left of the track. Do the following...
...select all the missing/lost/deleted tracks (using the option button), and hit the delete button.
NOTE: when the delete dialog box comes up, make sure you do ***NOT*** click the "Delete from iCloud" selection!!!
...once deleted, select all the same tracks again, then hit the right mouse button, then select "Download".
All the tracks should start downloading, one by one, from iCloud.
NOTE: If I were you, I'd perform this operation on discrete chunks (no more than 500 at a time), just to be safe.
Good luck!

You can also recover the missing tracks from the backup you are keeping on an external HDD. You are backing up, aren't you?

ITunes 10 Keeps Corrupting My Tracks (m4a)

Ever since upgrading to version 10 any tracks I add to iTunes except iTunes store downloaded tracks seem to be corrupted. The make an audible hiss noise then skip to the next track.
Is anyone else having this problem. Also is there an alternative to bloody iTunes I'm loosing my patience with this right now....
Many thanks.

Now downloading an alternative music player called Songbird.

My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

this may happen on external drives if:
The external drive was hotpluged (removed) without going the correct "eject" way
The iTunes library (database) got corrupted
First Aid for external drive
Close iTunes
Unmount (eject) external drive the right way.
Mount drive again
Go to Workplace -> right click external drive -> choose "clean up" This will force the filesystem to rescan the file structure of the drive and rebuilding the file system table and journaling file.
After the tool shows "done" (could last some time depending on size of drive) restart iTunes
If your iTunes library is on your internal drive, this may happen
The system was not shoot down correct, e.g. "pulled the plug"
The iTunes library (database) got corrupted
First Aid for internal hard drive
Close iTunes
Reboot system
Go to Workplace -> right click external drive -> choose "clean up"
After the tool shows "done" (could last some time depending on size of drive)
Reboot system, restart iTunes
If none of the above fixes your problem, post here.
Lupunus

ITunes .exe - Corrupt File

The file or directory \iPOD_Control\iTunesDB is corrput and unreadable. Please run the Chkdsk utility.
That is the message I keep receiving every time I open iTunes. My iTunes Library opens up with no problem, my iPod is recognized by the iTunes program and my computer. The problem is that NONE of the files on my iPod are visible or accesible in iTunes or after disconnect the iPod from my computer.
It does however still show that the amount gigs I had loaded onto my iPod previously is still on the iPod (i.e. it appears that everything loaded on my iPod is not erased but just inaccessible.)How do I fix this without losing my entire library of music?
FYI - I ran the Chkdsk utility two - three times and no effect. Restarted the computer, restarted iTunes - nothing happening.
Windows XP

See this.
What to do if iTunes displays a corrupt file message.
And this thread.
Da Gopha's corrupt file info.

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

"iTunes:iTunes.exe - Corrupt File" help

When I hook up my iPod to my computer, I run Windows XP Professional on a Dell, I get a message on the bottom righ that reads
iTunes:iTunes.exe - Corrupt File
The file or directory \iPod_Control\Device\SysInfo is currupt
and unreadable. Please run the Chkdsk utility.
I remember doing this before and nothing happened. iTunes still works, but sometimes when I want to put a CD on my iPod iTunes will act goofy and won't read the CDs, I'll have to restart the program. Any help with this?

hi Eric!
the chkdsk issue isn't usually associated with CD hassles (at least, i don't think it is) ... so if you're still having troubles once you've got this one fixed, try reposting again over at Importing and Burning.
But for the chkdsk, you should first proceed to one of the two classic bodies of work in the field:
Da Gopha, "chkdsk errors are fixed by iPod Updater 2005-06-26", 10:01am Jul 20, 2005 CDT
love, b

ITunes 11.0.4 for Windows keeps restarting and removing my set-up and preferences

iTunes 11.0.4 for Windows keeps restarting and removing my set-up and preferences every time its shut down and re-opened, how can I stop this?
All of the music (etc) is still there but I need to agree to the terms and condition of the 'Software License Agreement for iTunes for Windows' every time I open iTunes.
Once opened there is no personal set-up, such as side menus and how the lists are set-up (e.g showing album images, music listed in ‘most played’ order,etc etc) I know how to re-do all of my settings, Its just getting very annoying now.
Anyone know how to stop this or at least why It is doing it?

I found why it defaults back to the wizard. I noticed in C:/users/(User)/AppData/Roaming/Apple Computer/iTunes/iTunesPerfs.xml file is deleted from this directory upon exiting iTunes. When I manully restore this file itunes starts with my correct settings. Why the .xml file being deleted I don't know. iTunes is deleting the file when you exit so I guess there is just a bug.

Keeps randomly disconnecting,cant be restored,cant delete corrupted files!

Too many problems with my ipod video!!!Its a constant battle to get it working.
Ive tried to restore it but it sais "firmware update failure. Disk write error."
I tried deleteing the corrupt files in my temp music folder but it keeps telling me the directory cannot be deleted because its not empty, and when i delete song in the backup folder individually they just reapear!!
Windows XP

*so nobody knows how to fix it?*
Yes, we do know but you've taken steps to prevent implementation of the fix. You want your flat tire repaired but you refuse to allow the mechanic to jack up the car.
*apple, im tired of spending countless hours restoring my ipod everytime something goes wrong!*
Hold on, now. You're blaming Apple for having spent "countless hours" restoring the iPod yet you told me that you don't want to do the restore because you deliberately configured iTunes different from Apple's recommendations. Wow, that's heavy. $300 for an iPod but you won't spend $80 to upgrade your computer so that it can support the iPod.
Message was edited by: PhillyPhan

Help with fixing my iTunes - Corrupt File

I need help trying to correct the problem with my iTunes. I just installed the new iTunes update, iTunes 6.0.1, and now my iTunes isn't working properly. Everytime I open my iTunes, my library is gone. Luckily I saved my library before, but I don't want to keep reloading it over and over again when I open iTunes.
I keep getting a message saying, "iTunes.exe - Corrupt File" with a message saying "The file or directory C:\Documents and Settings\Username\My Documents\My Music\iTunes\Itunes Library.itl is corrupt and unreadable. Please run the Chkdsk utility"
I tried to repair iTunes, reinstalling it over and over again, and running the Chkdsk utility, but nothing works.
I am stumped and don't know what to do now.

hi Nick!
"iTunes.exe - Corrupt File" with a message saying "The file or directory C:\Documents and Settings\Username\My Documents\My Music\iTunes\Itunes Library.itl is corrupt and unreadable. Please run the Chkdsk utility"
good lord ... okay, if it's not a hard drive problem, let's try downloading some fresh definitions and doing vigorous spyware and virus scans.
does that show up anything?
love, b

Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D.

I am having an iphone 4 and it is not working. i am trying to restore it on itunes directly but it stays at waiting for iphone status with no errors and the iphone goes into a mode where it keeps restarting continuously with apple logo on the screen

the iphone goes from recovery mode to some other mode where it keeps restarting with apple logo flashing on the screen continuously. and there is no error in itunes at all which stays in "waiting for iphone" status

Hi there yaswanthfromcumbum,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
-Griff W.

HELP !! My iPod keeps freezing i can go on it for about 10 secs then it freezes, i have to keep restarting it and it doesnt show up on itunes when i try to restart it please HELP

I can go on it for about 10 secs then it freezes,
i have to keep restarting it and it doesnt show up on
itunes when i try to restart it please HELP!! >.<
HASNT BEEN JAILBREAKED ASWELL

- Try a reset. Nothing is lost
iOS: Troubleshooting applications purchased from the App Store
- If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
- Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
iPhone and iPod touch: Unable to update or restore
- Last, try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Corrupt files - tracks keep restarting in itunes?

Similar Messages

Maybe you are looking for