Corrupt Fireworks App menu and shortcuts

The keyboard shortcuts in my FW CS3 show on the FW menu as
"ctrl+" and then 1 to 3 small squares. I suspect a corrupt dll or a
missing font, but I've reinstalled CS3 and done everything manually
I can think of.
I have also discovered that defining my own shortcuts creates
a "menu.xml" file in my C:\Documents and Settings\... folder, but
then FW does NOT load the new shortcuts when it restarts, even
though the configuration dialog says it's using my custom menu.
This is CS3 running on Win XP SP3.

Thanks for the suggestion.
I have found that clicking on the photo works on export, but not all of the time.
I tried redefining a keyboard shortcut.  That does not work since the "Menu: View/Zoom In" function does not work either.
Strange that it is only a problem with multiple photos open and they appear in tabs.  I have tried deselecting "Open new documents as tabs" under preferences.  That 'fixes' the problem since the zoom in / out does not work only with multiple tabs open, but it works with multiple windows open.   I suspect that this 'fix' will work on the export problem too, since I will be exporting the active window.
So essentially, the 'open new documents as tabs' is so buggy that it should not be used.
Hopefully Adobe will not try to charge me for an upgrade to CS5 in order to fix this problem.

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