Corrupt thumbnails for Canon HF10 footage

We shot some life footage last night. Almost 2h of 1080p footage on the HF10. Started the import into iMovie and went to bed.
This morning I made the shocking discovery that after almost 4h of importing more than 90% of the thumbnails are totally corrupted. Just showing color noise instead of the footage. I can still skim the clips, and the footage works fine for playback and editing, I just cannot tell where I am as there is over 1 1/2 hours of footage without useable thumbnails.
Tried to search around on how to re-create the thumbnails but could not find anything.
Any ideas what could be wrong or even better how to get this fixed?
I am running this on my MacBook Pro with external 1TB harddrive.

Thx for the tip!
I split the event into two - seperating the good thumbnails form the bad and dropped the thumbnail directory of the bad ones. It right now redoing them (about 50 min to go).
I will be back with an update how it went.

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    User left click in "caption"        Mouse Left Click        794,560        0,0,1280,800                                                      screenshot_0001.jpeg                    User left clicked        Mouse Left Click        804,441        0,0,1280,800                                                                screenshot_0002.jpeg                    User left click on "This project already exists.  Confirm overwrite?  (This action is not undoable!) (push button)"        Mouse Left Click        687,410        0,0,1280,800                                                                          screenshot_0003.jpeg                    User left click in "Adobe Premiere Elements"        Mouse Left Click        687,410        0,0,1280,800                                                                                 screenshot_0004.jpeg                    User Comment: "Created new project with settings specified"        0,0,1280,800        0,0,0,0        screenshot_0005.jpeg                    User left click on "Windows Explorer (push button)"        Mouse Left Click        142,787        0,0,1280,800                                                                                 screenshot_0006.jpeg                    User left click on "Desktop (outline item)" in "Libraries"        Mouse Left Click        507,171        0,0,1280,800                                                                                 screenshot_0007.jpeg                    User left click on "Page down (push button)" in "Desktop"        Mouse Left Click        1212,545        0,0,1280,800                                                                                 screenshot_0008.jpeg                    User left double click on "BDMV (list item)" in "Desktop"        Mouse Left Double Click        884,314        0,0,1280,800                                                                                 screenshot_0009.jpeg                    User left double click on "STREAM (list item)" in "BDMV"        Mouse Left Double Click        618,230        0,0,1280,800                                                                                 screenshot_0010.jpeg                    User Comment: "Here is the file I copied via usb direct from my camera not using any software.  Just straight copy from the AVCHD folder"        0,0,1280,800        0,0,0,0        screenshot_0011.jpeg                    User mouse drag start in "STREAM"        Mouse Drag Start        702,44        0,0,1280,800                                            screenshot_0012.jpeg                    User mouse drag end in "STREAM"        Mouse Drag End        611,131        0,0,1280,800                                            screenshot_0013.jpeg                    User left click on "Close (push button)" in "STREAM"        Mouse Left Click        1113,136        0,0,1280,800                                                      screenshot_0014.jpeg                    User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"        Mouse Left Click        739,100        0,0,1280,800                                                                                 screenshot_0015.jpeg                    User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"        Mouse Left Click        761,378        0,0,1280,800                                                                                 screenshot_0016.jpeg                    User left click on "00000.MTS (list item)" in "Add Media"        Mouse Left Click        521,291        0,0,1280,800                                                                          screenshot_0017.jpeg                    User left click on "Open (push button)" in "Add Media"        Mouse Left Click        859,519        0,0,1280,800                                                      screenshot_0018.jpeg                    User mouse drag start in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"        Mouse Drag Start        612,256        0,0,1280,800                                                                                 screenshot_0019.jpeg                    User mouse drag end in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"        Mouse Drag End        132,551        0,0,1280,800                                                                                 screenshot_0020.jpeg                    User Comment: "There is the redline"        0,0,1280,800        0,0,0,0        screenshot_0021.jpeg           
    Recorded Problem Steps
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    Problem Step 1: (4/30/2014 4:11:40 PM) User left click in "caption"
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    Problem Step 2: (4/30/2014 4:11:44 PM) User left clicked
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    Problem Step 5: (4/30/2014 4:12:21 PM) User Comment: "Created new project with settings specified"
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    Problem Step 6: (4/30/2014 4:12:27 PM) User left click on "Windows Explorer (push button)"
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    Problem Step 7: (4/30/2014 4:12:31 PM) User left click on "Desktop (outline item)" in "Libraries"
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    Problem Step 10: (4/30/2014 4:12:40 PM) User left double click on "STREAM (list item)" in "BDMV"
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    Problem Step 11: (4/30/2014 4:13:45 PM) User Comment: "Here is the file I copied via usb direct from my camera not using any software. Just straight copy from the AVCHD folder"
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    Problem Step 12: (4/30/2014 4:13:50 PM) User mouse drag start in "STREAM"
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    Problem Step 13: (4/30/2014 4:13:51 PM) User mouse drag end in "STREAM"
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    Problem Step 15: (4/30/2014 4:13:55 PM) User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"
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    Problem Step 16: (4/30/2014 4:13:57 PM) User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"
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    Problem Step 17: (4/30/2014 4:14:01 PM) User left click on "00000.MTS (list item)" in "Add Media"
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    Problem Step 18: (4/30/2014 4:14:02 PM) User left click on "Open (push button)" in "Add Media"
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    Problem Step 19: (4/30/2014 4:14:09 PM) User mouse drag start in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"
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    Problem Step 20: (4/30/2014 4:14:12 PM) User mouse drag end in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"
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    Problem Step 21: (4/30/2014 4:14:26 PM) User Comment: "There is the redline"
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    Recording Session: 4/30/2014 4:11:27 PM - 4:14:31 PMProblem Steps: 21, Missed Steps: 1, Other Errors: 0Operating System: 7601.18247.amd64fre.win7sp1_gdr.130828-1532 6.1.1.0.2.1Problem Step 1: User left click in "caption"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: UIF::ThemeButton, caption, #32770Problem Step 2: User left clickedProgram: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: UIF::ThemeButton, #32770, #32770Problem Step 3: User left click on "This project already exists.  Confirm overwrite?  (This action is not undoable!) (push button)"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: This project already exists.  Confirm overwrite?  (This action is not undoable!), This project already exists.  Confirm overwrite?  (This action is not undoable!), This project already exists.  Confirm overwrite?  (This action is not undoable!), Static, #32770Problem Step 4: User left click in "Adobe Premiere Elements"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: Adobe Premiere Elements, PremiereElementsProblem Step 5: User Comment: "Created new project with settings specified"Program: UI Elements: Problem Step 6: User left click on "Windows Explorer (push button)"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: Windows Explorer, Running applications, Running applications, MSTaskListWClass, Running applications, MSTaskSwWClass, ReBarWindow32, Shell_TrayWndProblem Step 7: User left click on "Desktop (outline item)" in "Libraries"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: Desktop, Namespace Tree Control, Tree View, SysTreeView32, Namespace Tree Control, NamespaceTreeControl, CtrlNotifySink, DirectUIHWND, DUIViewWndClassName, Libraries, ShellTabWindowClass, Libraries, CabinetWClassProblem Step 8: User left click on "Page down (push button)" in "Desktop"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: Page down, Vertical Scroll Bar, ScrollBar, CtrlNotifySink, DirectUIHWND, ShellView, SHELLDLL_DefView, CtrlNotifySink, DirectUIHWND, DUIViewWndClassName, Desktop, ShellTabWindowClass, Desktop, CabinetWClassProblem Step 9: User left double click on "BDMV (list item)" in "Desktop"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: BDMV, Items View, DirectUIHWND, ShellView, SHELLDLL_DefView, CtrlNotifySink, DirectUIHWND, DUIViewWndClassName, Desktop, ShellTabWindowClass, Desktop, CabinetWClassProblem Step 10: User left double click on "STREAM (list item)" in "BDMV"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: STREAM, Items View, DirectUIHWND, ShellView, SHELLDLL_DefView, CtrlNotifySink, DirectUIHWND, DUIViewWndClassName, BDMV, ShellTabWindowClass, BDMV, CabinetWClassProblem Step 11: User Comment: "Here is the file I copied via usb direct from my camera not using any software.  Just straight copy from the AVCHD folder"Program: UI Elements: Problem Step 12: User mouse drag start in "STREAM"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: STREAM, CabinetWClassProblem Step 13: User mouse drag end in "STREAM"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: STREAM, CabinetWClassProblem Step 14: User left click on "Close (push button)" in "STREAM"Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXEUI Elements: Close, STREAM, CabinetWClassProblem Step 15: User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: UIF::ThemeButton, class UIF::SubWorkspaceView, class UIF::Pane, class UIF::PaneContainer, Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel, PremiereElementsProblem Step 16: User left click in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: UIF::ThemeButton, class HSL::GetMediaOnlyButtonsView, class HSL::GetMediaButtonsView, class HandlerOrganizer::OrganizerView, class UIF::Pane, class UIF::PaneContainer, Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel, PremiereElementsProblem Step 17: User left click on "00000.MTS (list item)" in "Add Media"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: 00000.MTS, Folder View, FolderView, SysListView32, SHELLDLL_DefView, Add Media, #32770Problem Step 18: User left click on "Open (push button)" in "Add Media"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: Open, &Open, Button, Add Media, #32770Problem Step 19: User mouse drag start in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: class HSL::MediaGridView, class HSL::MediaGridFilterView, class HandlerOrganizer::OrganizerView, class UIF::Pane, class UIF::PaneContainer, Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *, PremiereElementsProblem Step 20: User mouse drag end in "Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *"Program: Adobe Premiere Elements 8.0, 8, 0, 1, 0, Adobe Systems Incorporated, ADOBE PREMIERE ELEMENTS.EXE  -SPECIFIER PREMIEREELEMENTS-8.0 -NOSTARTUPSCREEN -NOABOUTDIALOG, ADOBE PREMIERE ELEMENTS.EXEUI Elements: class HandlerTimeline::TrackContentView, class HandlerTimeline::TrackView, class HandlerTimeline::TrackTypeViewArea, class HandlerTimeline::TrackViewArea, class HandlerTimeline::TimelineView, class UIF::Pane, class UIF::PaneContainer, Adobe Premiere Elements - C:\Users\chris\Desktop\4-28-14 Tap\My Project.prel *, PremiereElementsProblem Step 21: User Comment: "There is the redline"Program: UI Elements:     
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    I'm just wondering what the best preset is when working with footages taken from the Canon HF10/HF11 (PAL)? I'm currently using one of the preset for AVCHD Flashbased camcorders - is this OK or is it better if I create a new preset for the Canon HF-series camcorders?
    Thanks in advance.
    Stein

    Using the PAL AVCHD preset should be fine... just be sure to select the correct one. I beleive the HF11 is 1920x1080 resolution so you need the "FULL HD 1080i" AVCHD preset... you also need to use the appropriate audio preset... 5.1 if you are recording with 5.1 audio.

  • Canon HF10 and Apple TV

    I'm thinking about buying the Canon HF10 and in my research I've got a couple of questions that I just wanted to be sure about. Am I correct that the file one would download off of the flash card is an AVCHD H.264 formatted file? What is the exact file extension? Also, does the built in 16gb card capture about 2 hours of footage at the highest quality? And let's say I pull this 16gb of data off the card and onto the computer via iMovie, will this take 16gb of hard disk space? Or does it somehow decompress and expand as I pull it off the camera? And, even though it's a h.264 compressed file, I won't be able to directly play it over my Apple TV? What do I need to do in order to play it on the Apple TV. I saw some posts saying it was best to record it in 24fps, but I'm not sure what to do after that.
    Thanks!
    Rod

    hey there solsurfer,
    if your cam is AVCHD, your footage will be converted to AIC in iMovie 08 or FCE4. these files will be about 4x the size of standard -def/MiniDV. so if 1 hour of DV=12.3 GB, then 1 hour of AVCHD/AIC will be 49.2GB. you might want to consider a large(320GB or more) HDD for your movies & events.
    in iMovie 08 you edit your footage, then "Share" to Apple TV & the movie will be encoded & sent to iTunes.
    specific questions about a cam's capture format/codec, quality & quantity on flash media should be available @ the manufacturer's 'site.
    good luck.

  • Editing from Canon HF10

    I am using PP CS4 to edit footage from my Canon HF10 HD camera. I am shooting in 1080p. When I render the file, there is a thin green line at the bottom of the image. My import settings match up with the properties of the source (1920 x 1080, 29.97 frame rate, pixel a/r 1.0). I am rendering the file to 482 x 272.
    this is driving me nuts...any ideas?
    Thanks
    Joe Parsons

    I use cs3 and apparently there are differences between cs3 and 4...re: aspect ratios etc....so maybe someone with cs4 can help you more...
    but basically my experience has been that you can export using desktop settings ( custom ) that deal with those type discrepancies...
    you didnt say what you are exporting to ( what size )...I dont think...so I dont know if this will help but here's an example
    I edited something recently as 720p ( 1280x720 ) from red camera , shot 2k , converted to 1280x720, square pixels, 2397...and then exported for a flash movie on my website...at 720x405 ...instead of dealing with the 16::9 baloney and counting on some preset I just exported my own size to fit the product...and it worked great....using custom setttings and so on....and avoided black bars and green things etc...
    maybe you'll have the same luck using exactly the settings you want for your export ?

  • I can see my thumbnails for my events in iphoto, but when I click to open the folder, no photos show up. However, when I hover over the thumbnail, it shows the flicker of images that should be inside the folder, as well as

    I can see my thumbnails for my events in iphoto, but when I click to open the folder, no photos show up. However, when I hover over the thumbnail, it shows the flicker of images
    that should be inside the folder, as well as # of images in each folder. It also occasionally says the following when I try to even open iphoto:  "Your photo library will not be readable by previous versions of iPhoto after the upgrade. The upgrade process for very large libraries may take an hour or more to complete." So, I am scared to hit "upgrade" for fear I will never recover any of the images as the wording in this quote seems odd. The photos are not in the trash. Did I lose them all? Do you know if/how I can retrieve them?

    iPhoto 08?
    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

    Hi,
    the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
    After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
    After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
    Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
    If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
    Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
    This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
    The Windows event report looks as follows (German language Windows):
    Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
    Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x00009919
    ID des fehlerhaften Prozesses: 0x13c8
    Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
    Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
    Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
    My questions:
    - has anyone experienced the same problem?
    - is this a known issue with Organizer 11?
    - is the issue solved with Organizer 12?
    I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
    Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
    Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
    Have deactivated face recognition, visual search and smart tagging in the organizer.
    Have also disabled hyperthreading in the BIOS.
    Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
    Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
    Officially, Elements 11 is compatible with Windows 8.1.
    There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
    This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
    By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
    Every time the fault occurs, it is caused by a deadlock in the wait chain.
    For example:
    PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    -- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    ---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    -- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    ---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    Regards
    Oliver
    Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
    16 GB RAM
    AMD Radeon HD5450, 1GB
    256 GB SSD,  Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
    1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS  (media store)

    Hi,
    I'm experiencing the same problem after importing MTS files.
    When you said that you unisntall all other codec, what do you mean?
    Codec Inside element software?
    I have desable the automatic thumbnail and it still crash.
    I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
    i went in my windows 7 journal and here is the error.
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-08-31T19:36:04.000000000Z
    EventRecordID
    244366
    Channel
    Application
    Computer
    Ordi-Denis
    Security
    EventData
    PhotoshopElementsOrganizer.exe
    11.0.0.0
    503fdd1d
    MSACM32.dll
    6.1.7600.16385
    4a5bda4e
    c0000005
    00004d91
    1634
    01cfc552c927dce5
    C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
    C:\Windows\system32\MSACM32.dll
    0b097e53-3146-11e4-a14e-bcaec51a14f7
    Please i need help since Adobe is not helping us.

  • Preview / Thumbnails for videos not showing

    Hello Guys,
    I was hoping someone can help me. 
    I usually import photos from my Canon 400d and iPhone 4 and 3GS and it's been working fine for a long time.  A couple of weeks ago, it stopped showing the thumbnails for photos and videos.
    My settings for import are to render previews with minimal size (and has always worked great like that).  If I try to render standard sized thumbs after import, sometimes it works, and sometimes it hangs with some photos.   I can quickly fix that going into "Develop" mode where it creates the preview correctly.
    But for videos, because you can't go into develop mode, it just hangs trying to build the previews.
    Note that all videos previous to 07-22-2011 show the thumb correctly.
    Some more info on my system and the things I've tried.
    My system is a Macbook Pro 2.66 i7 with 8Gb DDR3
    Lightroom 3.4.1 - 64 bits
    Cameras Canon 400d, iPhone 4 & 3GS
    I'm running Lion OS X now but I can see in my catalogue that the blank thumbnails start appearing a week before I upgraded.
    My catalog is not too big, around 3K photos
    I tried getting rid discarding all the 1:1 previews and rebulding them again.  I works OK for the photos but the rendering hangs when the get to the videos that have been imported after 07-22-2011.
    I checked the video properties and they are all the same as old videos (nothing changed in my iphone)  they are .mov files h264 with ACC audio (same as all the previous ones that show the thumbnail correctly)
    I tried deleting the .lrdata preview file, and recreating all the previews in standard-size and nothing, then tried with 1:1 preview, but again it hangs when it gets to the videos
    I created a new catalog and imported 2 new videos. getting the same result.
    Can anyone help?

    Thanks Geoff.
    I used an app called app zapper to completely delete 3.4 and then installed 3.5 RC and the general speed seems to be a 'little' bit better. 
    But video seem to screw up everything.   Previews are still not rendering for videos and as soon as I get into a mixed folder (videos & images) Lightroom starts to lag badly...

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