Corrupt thumbnails in PSE9 Organizer

Hi All,
I have been putting up with an issue for the last few weeks but I've had enough. For some reason the thumbnails of images I have edited in elements appear as a default thumbnail of a photo torn in half in the organiser. The information relevant to each image appears below it and I can still open the image in elements to work on it, I just can't see it in the organiser. Any images I haven't done any work on still show up properly, it is only when I adjust something that I am getting no love. I have had the software installed on my computer for nearly 12 months and this problem started suddenly about 2 months ago.
Anyone else had a similar issue or know how to fix it?
Cheers,
Sam

See if this discussion helps:
http://forums.adobe.com/message/3875242#3875242
Ken

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Pse9 organizer tag filter error

When I filter for a given tag (a person's name in the case in question) the Organiser throws up masses of images which do not carry the tag I am using for my search/filter. I've looked at the filenames and metadata of the erroneous 'hits' but cannot find anything which would explain these mis-hits apart from the fact that they are photos taken around the same time. I've fiddled with the 'Options/Hide best match' criteria without success.
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Hi Ken,
Will look around and report back. I may start a new thread, e.g. "Alternatives to PSE Organizer" and see whether it whacks anything out of the woodwork. There are numerous threads on this subject but they are all outdated.
Basically I need an organizer which
meshes well with PSE, can thumbnail .PSD files, etc.
uses a robust database
allows me to store tags, dates, etc in the file metadata as well as in the database (so that the info "travels with" the file if I send it anywhere and is there as a backup if the database becomes corrupted)
is user-friendly
has good support (I used to use Thumbs Plus but Cerious seems to have relegated its support to the YOYO (You're On Your Own, bud !) category.
doesn't slow down the computer too much with background housekeeping, trawling of folders, etc
doesn't arm-twist me to upgrade every few months ("Upgrade for only $49 !...........Support for legacy versions will be terminated as of 30-Apr-2012....")
is stand-alone on my own computers and doesn't share my images or metadata with the "cloud" or social websites or any other phagocytic or predatory elements in cyberspace
Windows Live Photo Viewer is (for me) difficult to navigate. Right now I'm looking at ACDSee 14 (www.acdsee.com).
Watch this space, as they say !
Paddy
A quick P.S. to this. I've been trying out ACDSee 14 today (downloaded the trial version). So far so good. Interface takes a bit of getting used to but that's because it is not dumbed down and allows one to fine-tune searches etc. Editing of metatags is very limited (one has to buy the Pro version for that and the Pro version is $200+) but that's not a problem because Microsoft's free Pro Photo Tools has excellent batch metatagging facilities, including IPTC. Anyway, I just wanted to let you know at this stage that
ACDSee 14 stores thumbnails and database information for images contained on CDs or other removable media as Photo Discs. You can then browse the thumbnails and view the information for those images even when the disc is not in your CD-ROM drive and
ACDSee 14 interfaces with PSE9 in that one can simply drag a thumbnail from ACDSee into PSE and edit the file.

Black images in PSE9 organizer?

I recently scanned some old B&W prints to TIFF files but they only show as black images in PSE9 organizer although they appear normally in the editor. Files that don't appear are all less than 1Mb file size. Any suggestions about how to have these images appear properly in the organizer would be appreciated. Thanks in advance

Here are the release notes for PSE9:
http://kb2.adobe.com/cps/861/cpsid_86152.html#main_Photoshop Elements Organizer notes
Specifically, this section (emphasis added):
Organizer thumbnails:
If an image has been rotated in an application other than Photoshop Elements 9, update the thumbnail before printing or using the image in a creation to ensure that the images appear properly rotated. To update the thumbnail, select the image(s) and choose Update Thumbnail or Update Thumbnail for Selected Items in the Edit menu.
Some TIFF files and files that use uncommon color profiles may appear black or as generic thumbnails in the Organizer. To fix this, select the file, and choose File Export As New File(s). This will save the file with the supported set of file tags required by the Organizer to show the thumbnails.
Very large files appear with generic thumbnails. For example, panoramas created with Photomerge Panorama return multiple layers, which, when saved, creates very large files. To make thumbnails visible in the Organizer, consider saving panorama files as flattened JPEG images
Files that are not supported in the Organizer look like broken thumbnail icons. You can import these files by saving an album containing a file in an unsupported format, using the Photoshop Elements Editor, or importing files not supported by the Organizer, using Premiere Elements.
Ken

PSE9 - organizer - move folders

Hi,
I have a problem with moving folders to another in Organizer. After the move, the content of moved folder has random pictures in it!
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That's exactly how I did it - but the result was a mess up of the content.
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Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.
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"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
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PSE9 Organizer has changed completely...need help

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Lightroom 3.3 Corrupt Thumbnail Previews

I have just noticed a problem that I have not encountered until I upgraded to 3.3. After I export my images as jpegs, the thumbnail previews are not complete for a few of the files. I get about two corrupt thumbnails in Windows Explorer out of 100 exported images. Here is a screenshot showing what they look like.
http://dl.dropbox.com/u/1426292/Capture.JPG
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13. Apr 7, 2011 7:29 PM in response to: EJ Printer
Re: Lightroom 3.3 Corrupt Thumbnail Previews
LR 3.3 and PS 4 ext. The original was a camera phone jpeg.
No, I have only VERY rarely had this happen. I don't use this workflow. I was trouble shooting an issue for someone that is having a problem. I was quite surprised to see it happen. The computer is an i7 running Vista 64.
Your fix would require ALL previews to be rebuilt. I have a catalog of over 80,000 images. I don't see that as a reasonable fix. If it was a problem, I'd rather try deleting image from catalog and then sync the folder again and see if that fixed it. No need to trash a bunch of good previews for one bad apple. : ) especially since it's just a test jpeg image. I suspect a read/write time with image size and such playing a role.
EJ

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Frimley Flyer.

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Corrupted thumbnails??

I use Lightroom 2 to import photos onto my Mac Pro (Snow Leopard OS), then move to Adobe Bridge (most current version) to browse and choose which to open into Photoshop CS4. On a recent shoot, about 5 to 10% of the images (taken on three different compact flash cards) from my Canon 5D Mark II had corrupted thumbnails in Bridge. They either showed no image, just the CR2 RAW logo, or the image showed with a significant portion of it blocked by random colored vertical and horizontal lines. The photos all were fine in Lightroom. I closed Bridge, threw away the cache, and reopened and all was well.
My question is what is going on? Getting rid of my cache is a pain, because I have to wait many minutes for many files to reappear in Bridge. Is there a way to prevent this from happening again? Could it have been related to the fact that I imported 700 or so very large files (RAW files from a 21 megapixel camera are 25 to 30 MB each)? Thanks!!

I closed
Bridge, threw away the cache, and reopened and all was well.
You first could have used the option to Purge cache for folder using the
Tools/cache menu instead of deleting the whole cache folder.
I use Lightroom 2 to import photos onto my Mac Pro (Snow Leopard OS), then
move to Adobe Bridge (most current version) to browse and choose which to open
into Photoshop CS4.
If you only use LR to import your files why not use Bridge for this?, You
can add several options for it in Adobe Photo Downloader that is in Bridge
(get photo's from camera). Explore the advanced option window.
My question is what is going on? Getting rid of my cache is a pain, because I
have to wait many minutes for many files to reappear in Bridge. Is there a way
to prevent this from happening again?
It might have been a corrupt folder but it might have also been something
else. I tried using LR for import files (include to convert as DNG as I'm
used to for all my Raw files) but have no problems with viewing them in
Bridge. Personally I prefer the renaming options in the Photo Downloader but
that's my opinion )
Could it have been related to the fact
that I imported 700 or so very large files (RAW files from a 21 megapixel
camera are 25 to 30 MB each)? Thanks!!
I really doubt that, (I have the same files, did not try this amount but do
work with this amount, and more in Bridge without this problems) unless you
did something in between with removing card from reader in an incorrect way
or closed one of the apps during caching but still can't imagine that to be
the cause, or if you copied the files manual to an other location, etc. etc.
Nevertheless you might consider to refresh the preferences for Bridge (hold
down option key while restarting Bridge and choose reset preferences)

QtNetwork4.dll missing so PSE9 Organizer won't start

I downloaded a trial copy of Photoshop CS5, which worked fine. However, I decided I was happy with PSE. Unfortunately, when I tried to open PSE 9's Organizer I got the message "Program can't start because QtNetwork4.dll is missing from your computer. Try reinstalling the program to fix this problem." First thing I did was uninstall CS5, but the missing message still appears when I try to open the Organizer. I'm not real keen on uninstalling and reinstalling PSE 9, but I'll do it if necessary. Does anyone have any ideas about how I can replace QtNework4.dii without a reinstall? Many thanks.

I don't know if anyone cares (and why would one if one is not experiencing the same problem?), but what I did to solve the problem was go to a friend who also has PSE 9 on his computer and copy the QtNetwork4.dll file, which is buried in C://Program://Adobe://PSE9 Organizer. I then installed the file on my computer in the same place and Organizer opened again. Et voila!

PSE9 organizer wont start

My PSE9 organizer wont start. When I select organizer from the welcome screen it immediately goes back to the desktop.
I'm running Vista Home premium SP2. The product was working OK until about a week ago but now wont open.
I have renamed the PSA file and the Status.dat file but no help
I have tried to get to catalog manager by CTRL-Shift on selecting organizer from the welcome screen but it just goes back to the desktop.
The Editor appears to work but I can't access Organizer from there either--nothing happens.
Any ideas for me???
Thanks

When I go to C>program files>Adobe>photoshop elements 9.0 I can find an .exe file for editor but not for organizer
where would it be located?
When I hit Ctrl-Alt-del and then click organizer from the welcome screen it just goes back to my desktop
anything else to try--I'm getting a bit frustrated
edit--I did find the organizer.exe file and made a shortcut on the desktop. The program still wont open with that either

Time stamp in PSE9 organizer messed up?

Hi,
I am presently using PSE8 which I like a lot, but am also trying out PSE9 Trial. I have found some anomalies when it comes to the time stamp in PSE 9 Trial.
I know I have a 1 h difference between my camera, Canon 40D, and my computer due to inaccurate daylight savings time in my camera. Normally I shoot in RAW+JPEG mostly except for the sports program when only JPEG is used. I use Win 7 x64 Ultimate.
In organizer the timestamp for Date Time Original and Date Time Digitized are correct for the RAW-files, but when it comes to JPEG I have a mix of correct and 1 h changed time stamps. How can this be?
I have double checked in ACDSee and in Windows Photo Gallery and there the time stamps are correct. Maybe there is an explanation for this behavior, but until then it seems like a bug to me. My plan was to buy PE 9, but this makes me hesitant.
I would appreciate an explanation or a confirmation that this is a bug.

Hi,
Thank you for your response. I agree with your conclusion. I looked into the changes a little bit more after your mail and found that .jpg files that had not been altered i.e rotated prior importing to PSE 9 did not change. I rotate my .jpg pictures "lossless" in acdsee.
I have used PSE8 with the same procedure, but there everything works fine.
I enclose a few samples, if I can send the raw-files, Canon .cr2, due to size. Views from picture sorting in PSE9/ACDsee/Windows Live Photo Gallary are also enlosed.
Best regards,
TK
Date: Mon, 18 Oct 2010 23:24:26 -0600
From: [email protected]
To: [email protected]
Subject: Time stamp in PSE9 organizer messed up?
Hi,
Organizer handles the daylight savings time and hence it would make corrections automatically. So if a file is present in the catalog that has date stamp which falls under the day light savings period, then Organizer make the corrections automatically. So the 1 hour gap may be happening because of the same reason.
Though the problem which appears to me is that the same should happen for raw files as well.
It would be good if you could give some more information any set of files X.jpg and its corresponding raw file , say X.nef. Please share the date time stamps of both raw and jpegs for the same images files (Date Time Original and Date Time Digitized).
Also share your timezone information and if you have taken any of those pictures from a different timezone.
~V
>

Is PSE9 Organizer compatable with PSE6 Bridge?

I've just bought PSE9 to update my PSE6. When I install PSE9, will the files in PSE6 Bridge transfer to PSE9 Organizer or will I lose them?
Thank you, Steve

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PSE9 Organizer quits working

Lately the PSE9 Organizer has been somewhat unstable. It quits working while I'm applying keyword tags to images. I haven't made any substantial changes to my system recently.
My system's information is below. Any assistance or suggestions would be welcome.
Thx,
Jon.
Elements Organizer 9.0.0.0
Core Version: 9.0 (20100929.m.9165)
Language Version: 9.0 (20100929.m.9165)
Current Catalog:
Catalog Name: jmarndt_cat1
Catalog Location: G:\PSE9_Catalog\jmarndt_cat1\
Catalog Size: 60.6MB
Catalog Cache Size: 317.5MB
System:
Operating System Name: 2000
Operating System Version: 6.1 Service Pack 1
System Architecture: Intel CPU Family:6 Model:14 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 4GB
Free Memory: 4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: 11.0
Adobe Acrobat Version: Not installed
CD and DVD drives:
E: (_NEC DVD+RW BUS: 1 ID: 1 Firmware: ND-1100A)

Hi,
I would first try to repair and optimize your catalog.
From the File menu, select Catalog - that should open the Catalog Manager.
Select you current catalog and click on the Repair button
When that has finished, click on the Optimize button
When that is done, click on Cancel to close the Catalog Manager.
Try doing some work to see if that has cured the crashing.
Brian

PSE9 & thumbnail order in organizer

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img_0001.jpg
img_0001.cr2
img_0002.jpg
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It is currently showing up as this:
img_0001.jpg
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img_0001.cr2
img_0002.cr2
When you are uploading a couple hundred files at a time this doesn't seem to make sense. Please help!!!

The date appears to be correct in both. The time taken is different. The CR2 is appearing as 5 hours earlier than the jpg. After reading your comment I searched the threads and saw that several people were linking the issue to the use of the backup/sync feature. I had never used that feature, but last week I decided to see what it was about. It started to do the sync, but I knew I wouldn't have enough space online and cancelled it. I don't know if that has any effect on this or not.

Corrupt thumbnails in PSE9 Organizer

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