Corrupted Adobe Files

I am having issues with adobe files being corrupted and not
viewable after we upload them to our vendors server for mail
delivery. We create the files within an Access database and all are
viewable from the host machine. Once the files are uploaded, some
of them get "corrupted" and can not be viewed. The interesting part
of this is that it's very random and it appears that even those
with a new version of adobe reader are having the issue too. Our
vendor claims it is a versioning issue with adobe but we feel
otherwise. Something is happening to the files upon the upload but
we can not identify the issue in order to resolve it. Any
suggestions?

Hi Mike_McElfish,
Thank you for your post.
You should know that these forums are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat Forums:
Link to
Acrobat Forums
Thanks!
Pete

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Corrupt Adobe File

I hope someone can help me with this problem. I editted a couple
of .pdf using Adobe Acrobat
9 and when I save the document and reopened it, the document was corrupted. The lettering was
replaced by various symbols. Is there a fix for this problem

I have not seen this error before. Would it be possible for you to post a screenshot? Also which operating system are you using?

Can't open adobe files in my documents. Message says may be unsupported or corrupted.

Cannot open Adobe files in my documents. They opened fine before. Get a message that file is unsupported or possibly corrupted. But they were not e-mailed and I could open them a week ago.

Hi,
Please refer to the help article here for probable cause and workarounds: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
Thanks,
Ashu

My Adobe Illustrator is CS6 and it corrupts the file if I save it using accents

My Adobe Illustrator is CS6 and it corrupts the file if I save it using accents. How do I fix this?
I mean, if I save a file called "crachá" I'm using an accent on "a" so it showed as "á" but if I do this Illustrator says the following error:
"The file may be read-only, or another user may have it open. Please save the document with a different name or in a different foulder"
and when I try to open it says:
"The file "Crachá.ai" is in an unknown format and cannot be opened."
So, my solution is to create a new file and call it "Cracha", without the accent. But it never happened before. How can I fix this legitimately?
Thanks.

As for the resolution problem: upsampling an image doesn't improve its quality, because there's simply not enough information there.
As for the warning you get: it's most likely caused by RGB color mode or by placed RGB content that interacts with other content in the file (e.g. because you applied transparency)
In English it's this one:
As far as I see it there's no alternative to learning the basics of printing, color management and transparency. This is nothing that can be done by some forum posts.
Printing:
http://rufus.deuchler.net/2011/06/adobe-publishes-a-new-creative-suite-555-printing-guide. html
You need to understand what's happening on conversion of RGB to CMYK color space, which will happen when printing to offset presses. When you print on office printers, something else happens and all kinds of color may come out, because these machines sometimes do their own color correction and everything depends on how you set up the machine.
Provided you check the PDF in Acrobat: you need to set up color management there as well. This might lead to the differences (greenish) you're seeing.
Find a good book on color management and read the manual:
Creative Suite * Understanding color management (there's more about the subject)
As for transparency:
http://partners.adobe.com/public/asn/en/print_resource_center/Transparency-DesignGuide.pdf
http://partners.adobe.com/public/asn/en/print_resource_center/TXPGuide.pdf
Before sending files to a print service provider you need to get information on how they need the file. Most providers won't accept PDFs generated with "No color conversion". Or they won't guarantee for the output.
What you see on your monitor won't necessarily match the printed result unless your system is correctly calibrated and color management set up. And even then there might be differences.
Can't you contact this former colleague, pay him an amount of money and let him teach you the tools of the trade?

How can I get "library components" for Encore? download from Adobe site is corrupted/missing files

How can I get "library components" for Encore? download from Adobe site is corrupted/missing files. I have tried 3 times to d/l and each time problems. HELP please!
I just want the DVD templates and buttons that would come with actual purchase of Encore. Having creative cloud subscription should not limit this for me, right?
BTW I have CC subscription, Windows 7,

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

Any way to repair corrupted pdf file?

I created a pdf document on a my PC and it became corrupted with all these strange characters.
Now when I open the document I get an error message that wasn't coming up before im hoping this msg will bring some light into the situation.
If anyone can help me id be very thankful

General Repair of Adobe Acrobat Reader corrupted .pdf file...
1. Go to adobe official site, click the "Support" tab on the top of the screen, click on "Adobe Reader," and then select the "I can't open a PDF document" statement underneath "Troubleshooting." The Support tab is located near the top of the screen as a white word against a black backdrop. After clicking Support, you will see the phrase "Product Support Centers" on a new page in bold white font, under which is "Adobe Reader." The new page after clicking "Adobe Reader" will have the word "Troubleshooting" underneath the phrase "Adobe Reader and Help Support." Underneath "Troubleshooting" is "I can't open a PDF document."
2. Follow the instructions on how to complete a general repair and installation of Adobe Acrobat Reader. To attempt the most basic PDF repair method, Open "Adobe Acrobat Reader" (select the program in your Start menu, which is on the bottom-left part of the screen), select "Help" from the gray tab menu at the top of Adobe Acrobat Reader, and click on "Repair Adobe Reader Installation." A meter should pop up indicating that your Adobe version is being checked for errors and is being linked back to the home Adobe official website just in case you need to download a new update of the program. If you need to download an updated version of the program, another pop-up will appear on your screen asking you if you want to update Adobe. Click "Yes."
3. Reopen the PDF file. It should now be readable. If not, then try the next set of directions.
4. If nothing helped, and you can't redowload .pdf file from source where it was, then use third party solution PDF On-line repair service https://onlinefilerepair.com/en/pdf-repair-online.html

Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
"sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
Hope this helps somebody out there in AdobeLand......
Rick

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

Corrupted tif files

Hi All,
I was working on a big tif file 2g at size, I edit it with photoshop through adobe lightroom. Due to unknown reason, when i tried to save the file in photoshop, and I was informed the file is non-accessible. It ends up the file is disappeared from hardisk and I used some recovery software to retrieve the tif files. However, it seems a corrupted tif files which can't open in Photoshop or Irfanview.
the error message I got from photoshop is 'could not complete your request, because it is not the right kind of file'.. it is a tif file with layers.
I had tried to google and search, it seems there is no way to repair a corrupted tif files.
Do I have a chance to restore it using any method?
thank you.

I'm sorry to hear of your loss of data.
Generally speaking, lost image data is usually really lost, especially if any recovered files you've identified to possibly contain your images are not opening in the ways you've tried...
Just basic stuff you've probably already thought of:
Have you made sure to rename files you're hoping to be TIFFs with the .tif file extension?
Did you File - Save As your file anywhere else?
Did you do a system backup that might have saved an earlier copy of the file to external media?
-Noel

Pdf image recovery from corrupt pdf files

the pdf file in which i kept my pictures gt corrupt. i used image extractor tools but for nothing. please help me. i am clueless what to do?

How silly was I as I had been using PDF files since the day I learned to operate the computer system and didn’t know anything about them. Then one day I realized that why don’t I learn something about PDF to become a mater in it.
As we know in these days, PDF files are most commonly used by worldwide. Belong to any part of the society, we as an individual or an organization use PDF files. Therefore it has become very essential element in computer service.
“Generally a PDF or Portable Document Format file is a self-contained cross-platform document which appears same as in the form of soft copy or hard copy. PDF files are used by all of us as they contain the complete formatting of the original document, including fonts and images, PDF files are highly compressed, allowing complex information to be downloaded efficiently.”
PDF is very popular due to its easiest form of transferring the files over and through the internet as it maintains the original formatting and secures the documents so nicely that other files’ formats don’t.
Any PDF file contains text or images and sometimes both i.e. text and images. It can be used for office presentation, school assignment or personal collection. But sometimes we don’t need the text part which is inside our PDF file. Occasionally, we need only the pictures from our PDF files. That time we usually do this: copy the images or pictures from the PDF files and then paste them in other new PDF file. That process of copy and paste takes a long time and makes us tired. So that time we need an application which can easily extract all the images and pictures from our PDF files in very short point of time.
But just think about this: How can you extract images and pictures from a PDF file which is corrupted. Because there is not any software application which can extract the images and pictures from a corrupt PDF file. Did I say no?
Actually there is a tool which can easily extract the images and pictures from not only a normal PDF file but also from a corrupt PDF file. With the help of this tool anyone can easily extract the images and pictures from a single or multiple PDF files of all versions such as 1.3/1.4/1.5/1.6/1.7, from Adobe Acrobat 3.x to Adobe Acrobat X either it is normal or corrupted as it is very simple to use. After extracting the images and pictures, it allows you to save them in different formats such as JPEG, BMP, PNG and GIF. It is one of the fastest extracting tools which does extraction process in no more time.
i used this tool as it was refered earlier in this thread, and i am totally satisfy from this tool : PDF Image Extractor from SysInfoTools. What a utility excellent work done by experts.
http://www.sysinfotools.com/recovery/pdf-image-extractor.html

Bridge corrupts my files

Hi:
I this has happened to me with a number of files: Bridge corrupts them. I have succesfully transfered the files, NEF from Nikon D700, from the camera and they open fine in both bridge and photoshop (CS5). But after doing batch renaming and adding meta data to a large number of files, some are corrupt. I cannot open then or see preview. I get the error "Unexpected end of file".I can still see preview in finder, but now I'm un certain if that's just the embedded preview or if the file is actually ok.
Unlike other entries on the subject, this is not caused by corrupt intermediate storage, flash or usb sticks. It's bridge that screws up.
Two questions:
1. How do I recover?
2. How do I avoid this in the future? Is DNG the only way to ensure that Bridge/Photoshop won't screw up my files?
Any help? Please?
Thanks, Erik

Two questions:
1. How do I recover?
2. How do I avoid this in the future? Is DNG the only way to ensure that Bridge/Photoshop won't screw up my files?
Any help? Please?
I would highly recommend that you run a good disk utility and look for problems on your HD, as this would be a very unusual problem for Bridge, but a likely problem from an underlying HD problem, like a corrupted directory file. This is a big red flag in my book.
Are you saving settings in sidecar files (my preference) or the central XMP database? (Check your prefs if you're not sure). I strongly prefer sidecar files.
DNG is not the answer to your problems - a DNG file can become corrupted just as easily as the XMP sidecar file. If you are just renaming files, the original RAW file should not become corrupted, as Bridge does not write info into the RAW file, it only re-writes the name. Adding metadata should put data into the sidecar file, and again leave the RAW file untouched. Have you looked to see if the original RAW files are unchanged? Have you looked at the sidecare files of "corrupted" images to see what happened to the XMP files? Have you removed the offending XMP files and let Bridge "start over" with a new XMP sidecar file? The image itself should be ok. I also assume that you're re-built the cache for the "bad" files to make sure that the problem is really with the files, and not the cache.
Has any other non-Adobe software "touched" your files? The only time I have had this type of problem was when using PhotoMechanic to change some GPS data, then going back to Bridge CS5. For some reason, at times they don't play well together and the XMP gets foobarred. The versions of XMP that they use are different.
Recover? That depends on how you have backed up your images and how many backup copies you keep. Hopefully, the original images are backed up as a last resort. I often keep intermediate backups as well, after making significant changes to images or adding lots of custom metadata, and I copy to tape every morning at 0300.
I'd start with a good hard look at your HD with the Apple Disk Utility, TechToolPro, or DiskWarrior (or all three). If there is a problem and it doesn't get fixed, you'll have more problems down the road.
Give us feedback on what you find and what your workflow is and I'm sure you'll get more advice.
--Rich

Corrupt RAW files in Lightroom 5.

I'm having an issue with corrupt RAW files in Lightroom 5. I have all of my RAW files stored on an external NAS system. Typically, I mainly work on my files on my PC's hard drive. The NAS is for storage only. However, in the past I have looked through the external files with Adobe Camera RAW and have called up files from there to work on, if it's a photo I want to rework. Recently I have started using Lightroom 5. So the other day, I added a folder from the NAS external to Lightroom 5 to look at some of the RAW files. A LOT of the files looked corrupt with white blocks and pink or yellow lines running across the photo. I closed lightroom and pulled up those same files in Adobe RAW and get the same issue. I copied them to my PC's hard drive and still have the issue. This has never happened until using Lightroom. I know Lightroom is not supposed to actually do anything to the files, however, this is very coincidental. Did Lightroom do something to these images, or was it coincidence that the files became corrupt at the same time I started using Lightroom? Any solutions?

I am wondering about the drive. I know that it is not the CF card and it wasn't a reader for the following reasons. I download directly from the camera to the PC without a reader. I downloaded these last July and worked on them on and off for several weeks without issue. I have also pulled up the occasional file from this same batch a couple times this winter without issue. It was only when I pulled them up yesterday in Lightroom that this problem occurred.

LR5 "move" corrupting image files

I recently used LR5 to move image files from an old hard drive to a new hard drive. I formatted the new hard drive prior to moving the images onto it.
Instead of the “copy” or “add” function, I used the “move” function, only to find that a fraction of my images were moved to the new hard drive.
When I opened the image folders on the new hard drive (they do not exist anymore on the old hard drive since LR physically “moved” the files), it appeared all of the images were there. But when I used PhotoMechanic and Bridge to view the images that weren’t appearing in LR, I was horrified to see both RAW and JPEG files were corrupted (banding, discoloration).
The files come from a really important project I have been working on since May, and now I am terrified to use LR at all in the event the program corrupts my files again.
Interestingly, when I open the images on Adobe Bridge and click "purge cache for selection", the thumbnail briefly appears normal, then returns to the corrupted preview.
Has anyone experienced anything like this, and is there any way to save my files? I fear I have totally lost faith in LR.

As Jim and Rikk said, the corruption and maybe the lost files is probably a hardware failure. As far as the lost files, there are reports on the forum every couple of months where people lose files doing a MOVE on import or MOVE in LR of imported files from ONE PHYSICAL DRIVE TO A DIFFERENT PHYSICAL DRIVE. Moving files on the same drive seems to be OK. I don't know if this is an obscure bug that shows up because of permissions or something but it has been reported.

How do i fix the problem of my mac opening ADOBE files if i already have an updated version ADOBE installed?

I need to know how can I successfully send Adobe files to my self from Windows through my emails and trying to open them on my Mac.
The Error message says something about "Cant open because file may have been corrupted or did not successfully send. I already have an updated version of ADOBE reader installed in my applications folder.

Compress them before sending them via e-mail. Select the file->Finder->File->Compress.

Older versions of Nikon Transfer will corrupt D600 files

As I have done for years I shoot in RAW and use Nikon transfer to load images from the card to my laptop and external drive. AFter I sort the images by subject I import them to Lightroom for the final touches. Not so with Lightroom 4.2 and Nikon D600..Adobe says if yousue transfer than 4.2 will not recognize the files and too bad ...as a company they are going downhill..I hope they correct the problem so I can import the 1500 images into Lightroom for final conversions. It is a shame they do not care.
any solutions to the import problem would be greatly appreciated..
Message title was edited by: Brett N

Here is an article that explains the corruption problem with older Nikon software:
http://www.petapixel.com/2012/06/13/warning-older-nikon-software-may-corrupt-raw-files/
Here is a utility that will fix D4 and D800/D800E files, so it MAY WORK on your D600 files. Please try it and report back:
http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html

To place an item in illustrator cc 2014 the command repeats itself at least twice before i can place an item. would this indicate a corrupt preference file?

to place an item in illustrator cc 2014 the command repeats itself at least twice before i can place an item. would this indicate a corrupt preference file?

Monika
Thank you for taking the time with this issue. I do use a Mac with the latest OS X.
I have solved the issue simply by deleting all Adobe apps (cc 2014) I ran the Adobe app cleaner tool and deleted all traces of my Adobe software.
Then I re-installed all my apps and the issue has been resolved. In fact my Adobe apps (cc 2014) appear to be working better than ever before.
I think I may have had a corrupt preference file stored somewhere on my system. However, that was deleted and all is working fine now, better than ever before.
Thank you.
Stephen McCourt
Assure Design
6524 Blackcomb Place
Vernon B.C.
V1B 4E1
Tel: 250 545 2192
Cell: 250 540 3713
[email protected]
www.assuredesign.com

Corrupted Adobe Files

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