Corrupted diacritical accents in iTunes 7.7

I updated to iTunes 7.7 and discovered that the diacritical accents in the mp3 tags have been corrupted. Most of the accented characters look normal in the play window, but when I open info for any mp3, I get strange-looking characters.
If the accents occur in an artist's name or album title, iTunes opens a separate folder with the corrupted name, so tunes whose title does not include diacritical accents are no longer grouped in th same folder with the accented ones.
The accent corruption carries over to the Finder.
Since much of my iTunes library consists of Brazilian music (where diacritical accents are prevalent in many names and titles), this is a major annoyance.
Obviously, I can't go through thousands of tracks to correct the problem manually.
Is there a relatively convenient way to solve this problem?

In iTunes, select your Music Library (the first entry at the top left in the side bar)
Press cmd & A keys (Select All)
In the menu bar, go to Advanced > Convert ID3 tags. Click on "None" to reveal the choices available and choose version 2.4, then on click OK.
Note: this will not repair damaged accented characters on songs you have already played since updating to iTunes 7.7. You should correct these before updating the tags.

Similar Messages

Error message has just occurred... This copy of itunes is corrupted. Please reinstall itunes. I'm using a Macbook operating on version 10.6.8 - not that this means anything to me. I just want to preserve my library and playlists! What do I do?!

Error message has just occurred... This copy of itunes is corrupted. Please reinstall itunes. I'm using a Macbook operating on version 10.6.8 - not that this means anything to me. I just want to preserve my library and playlists! What do I do?!

Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

HT4946 by mistake my contacts are deleted from iphone and the pc which itunes installed is corrupted, i have the itunes backup folder,is this possible to restore the contacts from my old itunes backup folder to iphone!?

by mistake my contacts are deleted from iphone and the pc which itunes installed is corrupted, i have the itunes backup folder,is this possible to restore the contacts from my old itunes backup folder to iphone!?

unless you had them synced with icloud or some other email account, very unlikely

Songs show as okay but become corrupted when played on iTunes?

I'm working with my 64gb iPod Touch 5th Generation.
My family has been known to have problems with computers and therefore iTunes so we decided to take action about a year ago. When we would decide to upload a CD to iTunes, we would download it on the hard drive of our computer then drag it on to a flash drive then if we had to transfer our iTunes to another computer we wouldn't have to download that CD again; we could just put in the flash drive and just 'Add File to Library'. Yesterday, I put some more CDs on the flash drives and today I sat down at 11:00 expecting to be done adding them to the library by one including a lunch break. I was there until four.
I had to wait for almost all of the music files to convert to the correct file format so that took a lot of time. My original plan was to add every song on the flash drives then go back through each artist and delete the corrupted songs (the ones with the exclamation mark [!]) and the duplicates. As I went through after I finished adding them all, I realized that songs that were problem-free last time were now corrupted. Another thing that I noticed which stressed me out the most was the fact that even when a song did not have an exclamation mark, it could still be corrupted. I found that out when trying to play a song and it (the exclamation mark) just popped up next to it with the usual 'Find the location of the track' message. I then realized that I would have to 'play' (double-click) EVERY. SINGLE. SONG. If I wanted to get rid of every unneccessary song. I had 2300 songs and the length of that project just drew the line for me. I figured I would come one here and try to find a solution but I couldn't find a discussion with the same problem.
So here is my official question: How do I prevent the not-corrupted songs from getting corrupted?
Please note that the songs that actually transferred when I sync'd it were a mix of every song I had purchased, some songs that had survived from the last sync, and some new songs from the flash drives.
I am working with Windows XP.
Thank you in advance for the ideas and if at all possible, I would love to avoid having to restart my iPod. My iTunes is 11.0.1.12.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Next try posting in the iTunes forum

I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to
         update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

How do you get a corrupted song file from iTunes to be fixed by them so I can download the song?

I have tried to download a song several times and everytime I do I get a message saying that the file is corrupted. Since, you cannot seem to report anything to Apple or iTunes, has anyone else had this problem and have you successfully resolved it?

You should be able to use the 'report a problem' link from your purchase history : http://support.apple.com/kb/HT1933

IPad 2 music does not play and high resolution pictures get corrupted when syncing through iTunes on 64 bit Win 7. Anyone else have a problem with iTunes corrupting music and pictures from 64bit machine?

Works from a 32 bit XP machine. Does not work from a 64bit Win 7 machine. It's 64 bit that seems to be the issue; the music won't start playing, and for pictures, it's when they're more than 768x1024 resolution that they appear very low resolution and/or corrupt. None of the normal tricks work (different user account; different USB port; different USB hub controller) and the problem is replicable. The music and JPEG and PNGs, however, are fine if transferred via a Windows network to a 32 bit machine ie it's not the music/image files.

Dear Katrina, the problem has finally been solved, with the help of a computer-savvy friend of mine who came round this afternoon. As a courtesy, and to thank you for all your help in this matter, I want to share the solution with you.
A piece of the puzzle was missing, as you said, and it lay in the tenth line of the XML document I relayed to you....
<key>Music Folder</key><string>file://localhost/C:/Users/Simon/Music/iTunes/iTunes%20Media/</string>
My friend spotted that the command string contained a sub-folder of the iTunes folder called "iTunes Media". iTunes was expecting to find all my music there, but that folder didn't exist.
So I created a new folder called "iTunes Media", and moved all my musical content into it, leaving all the command files in the original iTunes folder.
Then I moved the "iTunes Media" folder into the "iTunes" folder, so that it was a sub-folder of the latter.
Then I re-opened iTunes and - joy of joys! - everything works once again. I am re-united with all of my music, and without having to make over 14,000 manual location exercises. I can't tell you how exciting that is.
The mystery is solved, and what had me so puzzled seems obvious now. Thanks again for your help. Without you I might never have got to this point.

"Part of the file seems to be corrupted" when downloading from iTunes Store

I have suddenly started getting this issue. It has happened once before, but after 2 retries, it worked.
However, this time it refuses to work no matter how many retries, restarts, and reboots...
I have looked up the error it give me on my Downloads section of iTunes (error 8008) and the solution does not work.
http://support.apple.com/kb/TS3297
It acts like it can't make a connection to the server, making multiple retrys on the download, then gives me the error.
But, I can connect to the store with no issue...
This is VERY frustrating seeing how I can't see iTunes selling me a corrupt episode of a series I have already bought a season pass for...
I was hoping to watch it this evening, however that looks unlikely now...
Any help on this issue?

I have looked up the error it give me on my Downloads section of iTunes (error 8008) and the solution does not work.
http://support.apple.com/kb/TS3297
If you've had no joy with that, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Is There A Fix For Corrupt MP3's in Itunes 5.0.1 (4)

I've managed to rescue around 10500 songs in my Itune's 5.0.1(4), but I have around 700 song's in Apple's AAC format that I can't sync with my Ipod. After I thought it was a simple problem with this version of Itune's because thats when I noticed the issue, it looks like the remaining songs that won't update to the Ipod are corrupt.
The painful thing is its not whole albums just the odd song in every couple of Artists. So I don't want to be unpacking my CD collection to resolve this.
Just selecting one of these songs locks Itunes up and you can't even force quit. Their stored on an external hard drive which I've ran Disk Utility and Disk Warrior 3.0.3 and number of times, but they don't find any problems with them.
I've also tried a new user and Importing the songs into their Library but it freezes still on these songs.
Is there any programs or anything I can do to rescue these song's.
Thanks

I don't know of any utilities that can repair audio files, just as there is no auto-picture repair utility. However, due to the structure of an aac file (and for iTunes they all come "wrapped" in an mp4 wrapper), it depends on where the damage is. Your aac file is actually comprised of around 60 'atoms' and only 1 of them ("mdat") is the audio. If the damage occurred in a non-mdat atom, you might be able to resurrect your m4a file.
See if you can open these songs in Quicktime Player, and export then as AIFF, and then re-import them using iTunes. You can also direct copy the audio track with a more comprehensive tool called MP4Box (part of an opensource tool called "gpac"). You can get a mp4box binary in a tool called ffmpegx. You'll have to choose "show package contents" and use it Terminal.app's command line:
/Supply/path/to/--->/ffmpegX.app/Contents/Resources/MP4Box -add ~/Desktop/Closer.m4a#audio -new ~/Desktop/try.m4a
(substitute the ~/Desktop paths with your files; note: you depending on your files, the '#audio' might need to be replaced with '#TrackID=1' or appropriate number).
I would advise you to try the mp4box way first (to minimize audio loss with multiple conversions) and listen to each song, checking each. If it fails, then I would try the Quicktime way. If that fails, I would go back to the source material. Whether you use Quicktime or mp4box, you'll loose the metadata. You'll need to re-do that.
and I agree with dwb that iTunes didn't cause it. I would save things to cdr/dvdr before your data loss gets larger.

Help !!! - Search using english base alphabet for French diacritic/accent

Hello -
I am searching using wild card in Oracle 9i database, as follows -
select * from test
where Upper(name) like 'A%'.
It returns all the names upper and lower beginning with 'A'.
We do have french data and few of the names begin with Ã,Ã and Ã .
In order to fetch all of the rows based on the base letter ,ignoring diacritic in the above same query,
I have tried couple of settings as follows before executing the query -
ALTER SESSION SET NLS_SORT='FRENCH';
Or
ALTER SESSION SET NLS_COMP=ANSI;
ALTER SESSION SET NLS_SORT=GENERIC_BASELETTER;
It didnot work. After reading the documentation, I have tried the query, for equality (=) search with some test data and seems to be working...
So my guess is these settings are only useful if you have same exact name(data) for french as well english. Wildcard search '%' 'like' cases donot work.
It would be really great if someone knows work-around for the query I have mentioned -
select * from test
where Upper(name) like 'A%'.
to do get all the rows based on generic base letter ignoring those accents/diacritic.
Or is there any other way we can implement this.
I need to implement the generic solution for all english alphabets search in our application.
ANY HELP would be REALLY APPRECIATED....
Thank you so much....
Rama...

Hi Rama,
For all current versions of the Oracle database, NLS_COMP=ANSI affects the following SQL operators only:
WHERE =,WHERE >,WHERE <, START WITH, IN/OUT, BETWEEN, CASE WHEN, HAVING, ORDER BY.
All other operators, such as LIKE, perform comparisons in binary mode only. They do not honor the NLS_SORT value. I hope that explains why you are seeing the behaviour that you described.
This will be enhanced in 10gR2, where all SQL functions and operators will be able to honor the NLS_SORT value.
You may be able to use the workaround below, if all your LIKE operations place the '%' at the end.
e.g.
ALTER SESSION SET NLS_SORT=GENERIC_BASELETTER;
SELECT * FROM test
WHERE NLSSORT (name,1,1) = NLSSORT('A');
name
Ãlex
andrew
Ace
Ã lan
Good luck!
Nat

Corrupted file names in "iTunes Music Library.xml"

I have 7,500 songs in my library (iTunes 7.3.2). All the MP3s live on an external hard drive. Yesterday I tried to sync to my iPod and I noticed hundreds of 'file couldn't be found' errors. I checked in iTunes and loads of songs wouldn't play when I double-clicked on them -- they didn't have they error icon (which normally appears for missing files), they just wouldn't play.
After checking the .xml file, I noticed that hundreds of the file names been modified to point to weird files as follows:
<key>Location</key><string>file://localhost/Applications/Utilities/Disk%20Utility.app/Contents/Resources/ru .lproj/DiskSizes.plist</string>
It looks like Disk Utility has somehow corrupted the filenames.
Does anyone have any idea how I can work around this problem? I really don't want to re-import my music as I'll lose thousands of ratings which have taken years to add!!!
The only option I can see is that I manually go through all of the file names and correct them by hand. This is going to take WEEKS!!!
I'd really appreciate some help here. Anyone else experienced this?

I'm having the exact same problem, but I know nothing of ruby scripts. I've exhausted my resources with tech support, and after literally hours of work with them it seems I now am faced with either re-rating each individual song, or pointing iTunes to each song that it can't locate. Is yours a solution that could help me? How can I find out more about Ruby Scripts? Thanks for your help, hellolylo (or anyone else who might also be able to help...)
Kenn

Corrupt video files for iTunes

This has been an ongoing problem that has gotten worse. I have several video files made from various sources (FCP X and Adobe Premiere) all formatted for an AppleTV with the .m4v extension on them. They work when I set them and add them to the iTunes library. Plays fine. Occasionally I will scroll through my library and see a generic gray film icon for the video. I click on it, nothing happens. It will not play. Selecting Show in Finder shows the file, which looks to be about the correct file size. The icon for the video file is a blank dog-eared document, which should not be. I can't preview it or load it into any video editing or compressor application.
What is happening to my videos? Random corruption of these files is certainly not acceptable. And yes, I ran DiskUtility. It doesn't happen to all the self-made video files, just some here and there. Never has happened that I can see with any of the major videos I have downloaded from iTunes. Only the stuff I create and add to the library. Sooner or later, it will liekly happen to other video files.
Any ideas as to what is going on? Any thoughts on how to recover my videos aside from backups?

Update: I tried loading in to every video application I have. Even MPEG StreamClip and it had to be forced to open the file. It did so, but at the very end jumpedout indicating it couldn't find any video or audio tracks.
I have done nothing to these files other than let them sit on the drive. Every now and then one or two of them just reandomly corrupts. What's causing this?

Library file corrupts almost every time Itunes restarts

I have three issues which started around the time I upgraded to the latest new version:
1) Almost every time I shut itunes down and go back into it, it claims that the library file is corrupt, and starts re-importing it from the xml. If I restore the library from a backup, it works ok first time I load, but then if I shut down Itunes again, it corrupts again. It does this almost every time I shut down and restart Itunes. If I allow it to reimport the library from the xml file, I lose all my podcast settings, so I prefer not to do that.
It seems that if I take a backup of the library file after shutting down itunes, I can use that backup succesfully. This would seem to indicate that the corruption or issue is occuring when Itunes starts up, and that the library file integrity is ok after shutdown.
2) Twice in the last week, 2 of my purchased albums were deleted from my c drive. They were still in the library, but the files had vanished. At first I thought I had messed up and deleted them by mistake, but the same thing happened again to exactly the same songs a few days later. This is worrying when Itunes starts to delete your music without any message or warning.
3) Not sure if this is coincidence or causal, but since I upgraded to the latest Itunes my computer seems to have become generally less stable - applications crashing on startup and so on, including even taskmgr.exe crashing, which is obviously not a good thing at all.
I have been using Itunes for several years with no issue up to now.
I have seen on this forum that quite a few others seem to be having the same issue in the last week or so, but I didn't see any solutions yet. If anyone has any ideas, please help?
thanks

I finally fixed it, what I did was I backed up all my music files to data disks, then I deleted everything from my computer that was related to itunes or apple. I even deleted all of my music on my hard drive, then I restarted my computer and re-downloaded itunes and it was as if my computer had never seen itunes before and I restored my music into my computer and itunes, and it was never a problem. Maybe this can solve alot of the the problems people have relating to this error.

Song data corrupted during download from Itunes store; what can I do?

Friends,
I bought an album because the song I wanted was listed as "album only." The album downloaded fine, but the "album only" song (which is long) was evidently corrupted during the download; there are many pops and clicks that always occur in the same location in the song.
The Itunes store only lets you download a song once. How do I get a correct (error-free) data file? Is this even possible?
Thank you for your help.
Dell PC Windows XP

Let us know if you have any success with this. I also downloaded an album this weekend and have the same problem with a number of tracks (album was Ella Baila Sola - Platinum Collection). Same problem occurs at the same point in the files on both my PC and my iPod, so relatively certain that it's the file that's the issue.
I reported this to Apple using the link suggested above, but despite the promise of 24 hour turn-around time have heard nothing since Sunday...

ITunes & Music Files on iPod Nano Corrupted after Update to iTunes 7.0.1

I updated to latest version of iTunes. Now I can't load my music onto it, since iTunes won't recognize it. I have tried all recommended fixes by Support website. So, I looked at the files on my iPod. I can't access either the iTunes file or the Music file. Windows tells me they are corrupted. It also tells me to run "chkdsk".
Three questions:
Should I run chkdsk?
How do I run chkdsk?
If chkdsk fails, can I go into DOS and erase these two files on my iPod? (I think that I can remember how to do that!)

Hi,
Hahahah, You are using the right word "seem" and in fact I am not a particularly bright guy on the discussions, there are plenty are smarter than me.
Make the long story short, let deal with your issue.
Firstly, make sure you login as administrator (not a guest) in XP, go and download the iTunes from here
http://www.apple.com/itunes/download/
How to login as administrator, start>control panel>user accounts>click you account to change>change my account type>tick computer administartor

Corrupted diacritical accents in iTunes 7.7

Similar Messages

Maybe you are looking for