Corrupted file (-60) notification on downloading in Appmanager for Creative Cloud.

Is there a solution for this problem, apart from the advised retrying over and over again. Help files send me in circles.

Check this link ;-
http://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html

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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

I am trying to download a invoice for creative cloud.

I am trying to download a invoice for creative cloud, but I am getting: The requested invoice was not found. The invocie date is 25.5.
Order AD004155534NO. The link is: https://anyware.adobe.com/sap/bc/zfile/download/invoice.pdf/AD004155534NO

Hi Tristan63,
If the order is complete you should be able to generate the invoice from 'My Orders' page on adobe.com. if in case you are facing issues I would suggest you to contact support over the phone or chat so that the representative can investigate the issue.
Thanks!

About downloading the apps for creative cloud

I am trying to download Photoshop and Dreamweaver but I can't each time I try it says I alreay have it on my iMac but I don't have it. How can I download the software? I want to sign up for Creative Cloud but need to install the software first.

Hi Lorepeter,
Are you using a MAC or Windows ? If you had a trial already installed on your machine ealier, I am afraid you will have to purchase the product to use as unfortunately we cant extend the trial period .
If you havent installed the product's on your machine so far ,please try in a different browser and check .
Cheers,
Kartikay Sharma

I am unable to install/download the starterpack for Creative cloud and no one is helping at Adobe

Please help ,
I am desparate,
I have subscribed to The adobe cerative cloud solution since dec. 25 2013. I am unable to download and install the starter program . I was in contact with your on line chat room. They removed temp files, made folder accessible, we changed borwsers, and cleaned our old adobefiles. But the result is still the same- first I get a warning from windows (8) that the program is unsafe and may damage the computer, and when i override this I am told that the file can not be installed as the source file can not be read. We have also tried to turb off anit viries. Nothing helps. At the end he gave me a Danish supportnumber to call, and said they had to go into my computer remotely to sort it out. I have now been calling and hearing music without getting any message or help for 5 hours !!! I am so un happy. can anyone please help me or can someone This is really bad customer service!!
Kind regards ann
([email protected] tel. +4553710065)

Hi Sirene,
Can you try it on a new user account and is the installation asking you to rename a folder of windows?
If so, please rename the folder and then try again.
Regards,
Akshay

I purchased a song that is a corrupted file and won't download - how do i get that song or get a refund as i already have been charged

i purchased a song thats a corrupted file and won't download - how do i get this song or get a refund as i have already benn charged ?

http://support.apple.com/kb/HT1933
Regards.

I have downloaded the trialversion of Creative Cloud but dit not purchase it. Now "devellopment" in Lightroom 5 has been disabled but I had a purchased version including serial number of Lightroom 5 . How do I get "devellopment" back?

How do I get back "devellopment" in Lightroom 5. It has been disabled after I have downloaded a trialversion of Creative Cloud but did not purchase it.

Uninstall the trial version of the creative cloud. This process will not interfere with your catalog, preferences and personal files it will just remove the application.
Download the Perpetual License version of LR 5.6 at the link below. Install and enter your serial number, voila.
Product updates

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

if mac, check your applications>adobe>premiere pro folder.
if win, check you program files>adobe>premiere pro directory.

Why can't I download lightroom from the creative cloud menu???

Why can't I download lightroom from the creative cloud menu???
I just signed up for creative cloud tonight and on the files and apps page, it's listed. When I click to download, the adobe application manager doesn't list it.
How to I download it?

Try http://forums.adobe.com/message/4681997
See also http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html#id_95665

My pdf files do not display the full page on Creative Cloud (side of pages missing)

Hello
My pdf files do not display the full page on Creative Cloud (side of pages missing).
Does anyone else have this problem?
Thanks

Creative Cloud is the process used to download and install programs... which program are you using?
If Acrobat, http://forums.adobe.com/community/acrobat may be a better place to ask

How to fix download error on Adobe Creative Cloud

How to fix download error on Adobe Creative Cloud, I've reinstalled like three times and it's not working.

Quit Creative Cloud desktop application and close All Adobe applications.
Follow below steps :
Step 1 :
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Step 2:
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Then launch Creative Cloud desktop application and check.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

Why does the download button for creative cloud keep telling me to download it from a computer?

I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.

Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again. If this does not work try another browser..

Corrupted file (-60) notification on downloading in Appmanager for Creative Cloud.

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