Corrupted iPod - Trying to restore Fact. Settings

After something happened to my iPod (ie software was acting up after one connection, all my files (music, pics, vids) were deleted and I was told to restore to factory settings. So I download iTunes However, when I try to restore my iPod in normal mode, iTunes freezes and does not recognize the iPod.
When I try to restore from "Disk Mode" the iPod is detected in an unfrozen iTunes, however it states "There was a problem downloading the iPod software... The requested resource was not found."
Why can't I restore my 5th Gen iPod to factory settings so I could start using it again?
5th Gen iPod Windows XP

You're not alone, I have the same problem right now. After a certain amount of time updating after restoring, iTunes says that "The requested file cannot be found" and stops updating. So, I restore, rinse, and repeat, so to speak.

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