Corrupted iPod won't restore

Okay. I bought my iPod Classic in February of 2008. I've had it for about 6 months and I tried to plug it into my laptop (a G4) a couple weeks ago and iTunes said it was corrupted and it needed to be restored. Well, after flipping out for about an hour, I tried to verify and repair the disk. It worked once, so I unplugged it and plugged it back in to the computer, and it said the same thing on iTunes. Then I tried to verify and repair the disk AGAIN, but it wouldn't work. I finally got to plug it into our desktop (a G5) and it STILL said the iPod was corrupted. So I tried to restore it, but it said that it couldn't restore because the disk was damaged. Call me crazy, but I don't want to spend ANOTHER $250 on ANOTHER iPod. HELP ME!!

Have you tried using Disk Utility? It's under Applications - Utilities. Select your iPod as the volume to work with, and try doing the first aid stuff first, and if that doesn't help, you should be able to restore the iPod from there. Good luck!

Similar Messages

Corrupted iPod, Won't Restore, Error 1416

I switched from a PC to Mac last summer and only today realized I had never officially formatted my iPod for Mac, so I decided to do that. Everything updated and seemed to be working fine. I just tried to connect my iPod to update some new music, and I've hit a storm of trouble. I connected it and iTunes said my iPod was corrupted and needed to be restored. I then tried to restore it and got a message saying "The iPod "iPod" could not be restored. An unknown error occurred (1416)." What should I do? This is pretty terrible, I have a 4-5 hour drive tomorrow that will apparently now be iPod-less. My computer is fully up to date with Leopard. Thanks in advance for any help.

Have you tried using Disk Utility? It's under Applications - Utilities. Select your iPod as the volume to work with, and try doing the first aid stuff first, and if that doesn't help, you should be able to restore the iPod from there. Good luck!

HT1339 My ipod won't restore. It keeps coming up with an error message.

My ipod won't restore. It keeps coming up with an error message. that says "The iPod '_____' cannot be restored because it contains files that are in use by another application." How do I fix this?
The only thing that's open is my itunes, so i don't see how anything on my iPod can be in use by another application.
It also does this when I try to eject it, so I end up having to just unplug it instead of ejecting it, which I know is not good.
And if it matters, sometimes I plug in my iPod and it doesn't register on either the iPod or in iTunes that my iPod is plugged in, so sometimes I have to re-plug it in. And my iPod these days will continue to say that it's syncing even though iTunes will say it's finished.
Please help me!

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

IPod Won't Restore Error 3194

The iPod won't restore an when i try to restore my iPod in comes up with the Error 3194, from what i can call the error apppears when it says verfiying with apple i have tried changing host, no luck.

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
Above from:
http://support.apple.com/kb/TS3694#error1601
Try tis:
3194-How do I reset the hosts file back to the default?

Help!!! ipod won't restore on itunes

my ipod won't restore on itunes because it says this check your network connections are connected and your network connection is active or try again later. i have no idea what this means and i have tried again later and it hasn't worked. also if i can restore can i get my things back? thanks

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
You can restore from backup to get things back
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod classic corrupted and won't restore on Windows

So I have an 80Gb iPod classic. While I was transferring some files something went wrong with the USB connection and iTunes immediately froze and so did my iPod. So I reconnected my iPod and now it won't let me transfer any files because it keeps getting stuck. Then I tried to restore and got an error that I was unable to restore. I disconnected my iPod and it seems like it restored because the next thing I knew everything has been wiped out. But when I connected it to my PC a message appears that the iPod is corrupted and a windows prompt appears telling me to format the disk. So here's what I've done.
-formatted the iPod in FAT32
-connected the iPod, no 'iPod corrupted' message appears.
-tried to restore, but received the same error message, won't restore
-when iPod disconnected it went through the same cycle (iPod restoring-then iPod corrupted-iPod needs to be formatted)
-went to Apple service center, they restored it using a mac and everything went smoothly, song were able to be transferred without a glitch.
-however will not work on PC needs to be restored again
can someone help to shed some light? is there something wrong with the hard disk? If yes, then why can it be restored through mac but not windows?
what can i do to solve this problem?
thanx

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

Refurbished ipod won't restore

I received a refurbished ipod to replace my old one, when the battery on my old one died (a 3rd generation). I followed the steps to set up my new ipod, installing the latest versions of itunes and ipod updater, then restarting my computer, and opening ipod updater. However, when I connect my ipod to the computer, supposedly the restore button on the ipod updater should become active, but it does not. I am not sure how to restore my ipod. I tried unsuccessfully to reset my ipod, but its screen remains blank. Please let me know if you have any suggestions.

Can you find another PC and do a Restore there, it is even better if you can find a Mac instead.
] Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Corrupt iPod can not restore

For some reason my 5th Gen iPod has become corrupt.
When connected to iTunes I get a message to restore it which I have done several times.
Is there a file on my Mac that is also corrupt causing the iPod to be restored which continues to corrupt it?
Once I connected it to another Mac and gave it a different name it has behaved so far. If I change the name to what it had been the silliness starts all over again.
I'm wondering if anyone else has had this issue?
Thanks,

See here: What to do if iPod can't be updated because the firmware file was corrupt or not found
B-rock

IPod Classic [Error 1439] - iPod won't restore

My iPod Classic was working fine until yesterday when I plugged it in to update my iTunes library. iTunes said the iPod was corrupted and I must restore it and lose all data loaded onto it. That seemed bad enough, but then the restore failed and I got this message about Error 1439. I looked this up and it was on a page with lots of other error codes, I tried all the steps recommended and it has got me nowhere. So now I've got an iPod that when it is unplugged says it has zero songs on it but in terms of the space available it says it is full. When I plug it in it isn't recognised in My Computer and iTunes only recognises it initially when I plug it in with the restore screen I've already mentioned that features the restore button that leads straight back to the Error 1439 message - after that the iPod disappears from iTunes completely and you can't even eject it because there is no recognition that it is plugged in at all. Following the steps recommended in the iPod Classic troubleshooter / wizard didn't help, so now I just don't know what to do. Both the iPod and iTunes are updated to the most recent version, so has anyone got any useful advice? - The fact the Error 1439 message has already appeared on one of Apple's help pages along with other possible error messages suggests to me this must have happened to someone else before. I can't call Apple's helpline isn't an option as I bought the iPod new in 2010 and apparently that means I'm not entitled to any help from them. So I need some help here please, but if all you can suggest is to post me back to the page about this in Apple Support please don't bother, I've already been there and the advice given doesn't work. Thanks and I look forward to reading your suggestions.

Hey chjesc,
I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Stupid ipod won't restore.!!!!!!!!!!!!!!!!!!!!!!!!!

hi,
i dont know why... i plugged in my itunes supposedly to format it to windows version because i went to the apple store and when they fixed a problem, they used a mac; so they told me to go back and reformat it.. (using ipod updater) so i got home and plugged the ipod on and it failed!! it wont update OR restore! after that, the ipod shows nothing but a white screen saying "plug ipod to computer. use itunes to restore" or something like that. and when i do, it doesnt work! it says that it fails!!!!!!! the ipod doesnt show up on itunes or anything. i set it to disk mode to try and it still is the same thing. i also reinstalled itunes and ipod updater and it still doesnt seem to wanna behave. i cant get my ipod to function or do anything but sit still!!!!
please help.
thank you so so much!!!
ipod video 60 GB Windows XP white

I, too, am having troubles restoring my G5/video iPod. First, iTunes indicated that my iPod was running 'an old version' and to run iPod Updater to update it (even though I had run updater a month or so before). Then, my iPod would not play music that I bought from iTunes (skipped over them w/o playing).
1 - I tried clearing these songs from the iPod and restoring them, but they still would not play. (Some of the playlists that I changed on my PC won't sync properly with my iPod either - on the iPod, the playlists are the old/unchanged ones).
2 - I tried resetting my iPod (hold the middle button and menu button to restart). No change in behavior.
3 - I ran the latest iPod Updater 6-28-2006? but that didn't solve my problems. I still couldn't play my recent iTunes music. (I think I could still play music that I bought a few months ago, though).
4 - As a last resort, I used the iPod Updater to RESTORE my iPod, which caused my PC to freeze, requiring a reboot. Now, my iPod shows a b&w message "Connect to your computer. Use iTunes to Restore" when it starts up, and when I connect it to my computer it shows a different "Do not disconnect" screen (smaller, b&w 'not' sign). iPod Updater does not recognize my iPod any more, although my PC shows "Removable Disk" in the Drives list.
5 - I stopped the iPod.exe process and I tried to format the iPod under M$ Windows, as suggested, but the format dialog won't let me. The iPod Updater application tries to run but fails with a "disk write failure".
HOW CAN I FIX MY IPOD?

IPod won't restore to factory default

Had to do a restart(the menu & select button) after it froze while on a laptop with windows vista while trying to sync music. Since then, trying to do a restore on both the laptop w/ vista AND my PC w/ XP and i get the same message every time. The iPod after every restore reads "Connect to your computer. Use iTunes to restore." and plugging it into iTunes it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" After EVERY restore this has happened, I have tried putting the iPod into Disk Mode beforehand and leaving it to charge for like 4+ hours and nothing seems to be working. Any help would be appreciated, Thanks ahead of time!

By outlet do you mean a USB port on your computer? If so does your I pod show up in iTunes? If not you will have to follow the appropriate steps for your iPod not showing up in iTunes for your particular OS. Are you using a Mac or a PC?

My ipod won't restore,error 6. I would really appreciate any advice,please

I bought a new ipod touch 8gb, 2nd gen 5 months ago, Its always had a few problems whilst syncing like itunes crashing but now I cannot restore it, I have tried so many times I have lost count, 'ipod cannot be restored error 6' keeps on coming up every single time I try to restore it.
I have windows vista, could that be why its not working, Ive tried:
-Deleting the ipod software on the computer,
-Disabling the firewall,
-Different usb ports,
-Restarting the computer...
I don't know what to do, I really appreciate any advice at all as to why it's doing this and how to fix it, I've read the apple support pages but they do not help.
Many thanks, I look forward to hearing from someone, anyone soon
Message was edited by: zarahmann

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
From:
http://support.apple.com/kb/TS3694#error9

IPod is corrupt but won't restore

Ok well, A few weeks ago I lost my ipod, and i just recently found it last week. It was completely out of battery so I charged it for a while, and then now whenever I try turning it on, it won't work giving me a folder icon and saying i should go to "apple.com/support/ipod". I tried that and I tried everything they told me on the site, then when I tried plugging it in and playing iTunes, it said my iPod was corrupted and that I should restore it. I tried that also, except whenever I try to restore it, it says "iPod could not be restored (Error 1418)". I've tried everything on the site, yet the same error still shows up. Any help please?
The iPod I'm talking about here is a 4th generation ipod with clickwheel (20 GB). Also please note that between the times I lost the ipod and found it again, I got a new computer with new iTunes and everything if that makes a difference at all.

The exact thing has happened to me as well. I plugged my ipod into the usb port of a computer at my university (to just charge the battery) without realizing that itunes was not installed on there. Since then, each time I attempt to restore my ipod I get something that says "There was a problem downloading the ipod software for the iPod 'iPod'. The requested resouce was not found." I don't know what to do, I have latest versions of both itunes and the ipod software.
Dell Inspiron 8600 Windows XP

IPod won't restore, format, or update

I received this iPod as a Christmas gift 2005. I received another one Christmas 2006 so I gave the first one to my 12 year old daughter (right after warranty expired). She has used it for a month, and now all these problems. At first I thought she may have uploaded a virus onto the iPod, either by song, or file. But I know if that was the case, a simple restore would fix it. No luck so far. Can anyone help? I have attempted to list below all the things that I have seen in the past two days of trying to fix this problem.
-Error messages seen on iPod:
Sad iPod icon
“Please wait.
Very Low Battery”
“Connect to your computer.
Use iTunes to restore.”
(Repeated in 3 different languages under the English version)
When iTunes DOES recognize iPod, these things happen:
System taskbar balloon says “Apple IPOD connected to USB”
-Error message seen in iTunes:
“iTunes had detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.”
Only the "Summary" tab comes up w/ this description under:
(the picture showing is of an older iPod model-the picture of my avatar)
"Name: IPOD
Capacity: n/a
Software version: n/a
Serial number: n/a
Format: unknown"
After I press the restore button (all other usb devices having been disconnected), it begins and then this error message:
"The ipod “ipod” could not be restored. And unknown error occurred (1418)"
I have taken a known working iPod apart, swapped hard drives. At that time neither work.
I have swapped batteries only…still does not work.
Forcing into “disk mode” works.
SRV “Diagnostics” boot Sept 09 2006 (auto/manual) works.
I have reset the iPod.
I tried different usb ports.
I have restarted the computer with iPod connected.
When trying to update iPod w/ software 2005-10-01:
It tells me that the iPod is not mounted after it recognized that I connected an iPod...
or it gives me error message:
iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience.
and shuts down
I have also tried to use windows to format the hard drive, nothing happened.
I have tried on both my home computer and my work computer.
I hope someone out there has seen these problems before and knows exactly what I need to do. I really hope I don’t have to take it to a service center. I have tried to troubleshoot the hardware with a known working iPod. Maybe I didn’t do something correctly. But when I put the working iPod back together, it works fine Please help.
Thanx in advance!

Yes, as a matter of fact I did see that article...and I believe I tried everything that it suggested. And other sites that I visited kind of made me think its something reading wrong, because at first I thought it was simply the hard drive that needed to be replaced, but then when i swapped with a good one and still had the same issue, I realized that it could be several things. But not knowing the complete ins and outs of the construction, maybe I did something incorrectly. Can anyone tell me how to reformat with a windows disk or something. Because at times I can get it to mount, it just seems to be a game and cat and mouse. One thing works, when the other won't. I regained hope when forcing into disk mode was successful. Not sure if that was false hope or not. But thanx for the suggestion.

My iPod won't restore correctly.

When I restore it it all goes back to normal, but won't pick up in itunes. Just keeps saying its corrupt and needs to be restored. I've done this 7 times. This all happened after I hooked it up to the USB port in a car. It began to freeze after unhooking it and than erased itself. It's an 80gb. Don't know if that makes a diff.

Do the iPod Disk diagnostic as tt2 suggested, he maybe right that your iPod hardisk is dying, but if your Realloc and Pending Sectors numbers are low, there might be a chance to still use the iPod, by running chkdsk if you are using Windows.
Chkdsk drive: /R /F
where drive: is your iPod id like E: or D:
Using Mac DiskUtility will take more than 5 Hours. (erase with zero).
There are a few 3rd party commercial disk recovery tools like HDD Regenerator, which may help you.
Good luck!

Corrupted iPod won't restore

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