Corrupted itunes and re-downloaded issue

I have Windows 7 and my itunes randomely said it has been corrupted and I needed to reinstall it. When I did it then said the library cannot be read because it was created with a newer version of itunes. I am at a loss as to what to do. Please help!

Hi teachamen!
I have some information here that I believe will help to resolve your issue. First, since your library file says it was created by a newer version of iTunes, let's make sure the latest version is installed on your computer. In order to verify this, you may need to completely uninstall and reinstall iTunes on your PC. There is a group of components that must be uninstalled from your computer in a certain order when uninstalling iTunes for the best possible conditions, and that is outlined in this article right here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Then you will want to make sure you download the latest version of iTunes, which can be found here:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
After performing these steps, if you are still having issues opening your iTunes library, then you will want to see this article about re-creating your iTunes library file:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • I rented a movie through iTunes and it downloaded but won't play.

    I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

    Hi Refvoxa,
    Thanks for visiting Apple Support Communities.
    If you are not able to play or download a movie rental on your iPad, first restart your device:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    After your iPad restarts, try resuming the download again:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    Jeremy

  • I just bought a song on itunes and it downloaded it but for some reason is not playing, does anybody know why ??

    i just bought a song on itunes and it downloaded it but for some reason is not playing. o you know why?

    - Try a reset. it cures many ill and nothing is lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Does it play in iTunes on the computer?
    - Delete the song and redownload it by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Ask iTunes for a redownload.
    How to report an issue with Your iTunes Store purchase

  • I tryed to download a movie off of itunes and it downloaded but wont sync into my ipod

    i downloaded a movie off of itunes and it downloaded but wont sync it says the ipod is synced with another itunes library do you want to erase this ipod and sync with this itunes library .an ipod can be synced with only one itunes library at a time erasing and syncing replaces the contense of this ipod with the contense with this itunes library does that mean that if i sync the movie it will erase everything on the ipod and only put the movie and if it does can i put it back on with the movie still on it

    You can do it by manually managing music and videos. See:
    iOS: Issues syncing content with multiple computers using iTunes
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
    To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions

  • I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing.

    I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!

    You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html.  I'm not clear on what you're saying about your backup.  Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?

  • I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?

    Help!
    I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
    I paid for it so I'd really like to avoid paying again just to see this movie. Is it because it's on my iPhone? Whenever I try to click on the movie to make it play it just does nothing like it's not there. The file for the movie exists within my iTunes library files but I can't seem to click and drag it into iTunes or open it with iTunes. Need help.

    http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

  • I have a corrupted itunes and will not un-install

    I have a corrupted itunes and will not un-install

    Follow the instructions in this article  https://support.apple.com/en-gb/HT204313
    Make sure you perform the actions in the right sequence and reboot your PC before attempting the reinstall.

  • HT1711 can i delete a movie from my computer that i've previously purchased in itunes and then download again when I want to watch it?

    Can i delete a movie from my computer that i've previously purchased in itunes and then download again when I want to watch it?  Seems like this would help me manage storage space.

    Yes, provided the movie is still in the iTunes Store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • I was in itunes and i downloaded an update now my phone is stripped

    I was in itunes and i downloaded an update.  Now my phone is stripped and I don't see it in itunes.  How can I get my stuff back?

    turn off antivirus and firewall.
    make sure you have itunes 10.7

  • HT3209 I rented a movie on Itunes and it downloaded. Now it will not play. When i go to videos and try to play it the whole page turns black.

    I rented a movie on Itunes and it downloaded but the movie will not play. When i go to videos to try to watch the video the page turns black

    Quit the videos app completely.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the videos app again.
    If that doesn't work, reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If that fails, try this. Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of rhe movie in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
    But remember, once you start to play the rental, the timer starts.

  • New iTunes and Quicktime downloads

    Hello,
    On my Windows 7 machine, I downloaded the new versions of iTunes and Quicktime, only to have my anti-virus scream that there was dropper.generic in the download.
    Anyone else seen this? I'm loathe to let it go thru.

    I downloaded the new versions of iTunes and Quicktime, only to have my anti-virus scream that there was dropper.generic in the download.
    The free versions of AVG are currently reporting a false positive for QuickTime. The same set of AVG definitions is also taking out the Malwarebytes Anti-Malware security application. Here's some discussion of the issue from the AVG forums:
    http://forums.avg.com/au-en/avg-free-forum?sec=thread&act=show&id=139657

  • Itunes and app store issue

    i have reset the settings once in my iphone 6 . updated to iOS 8.1.2  but recently faced issue in itunes and app store as it wont shut down the automatic downloads. what to do?

    Hey there
    smrt.neha31,
    It sounds like you want to disable the Automatic Downloads from the iTunes Store and App Store on your iPhone. Take a look at the article linked below, it provides information that should help you both enable and disable the feature.
    Enable Automatic Downloads - Apple Support
    So long,
    -Jason

  • Itunes wont download on my computer. I've tried uninstalling everything to do with itunes and re downloading it again but it still wont work

    itunes isnt download onto my computer. I've tried uninstalling everything that itunes has installed on my computer, downloaded itunes again but it still wont install on my computer.

    So which is it, iTunes will not download or will not install?  They are two seperate processes.
    No one can offer relevant solutions if the user cannot or will not clarify what the issue truly is.

  • Itunes and Iphone sync issues

    Hi There,
    So I have a slight problem and would be grateful if someone would shed some light as to how I can overcome this.
    I have an iPhone 5 and iTunes for windows, however, I have not downloaded the current software for the iPhone 5 as I do no have any storage space for it. I have recently tried to update my iPhone's music playlist but the playlist I want to sync is not, however, my old music and playlists keep syncing instead, and it keeps adding albums.In my new playlist I have approx 200ish songs whereas my iTunes is syncing over 700ish (and I've made sure I have not clicked and synced my library- my library has over 1000 so not sure where its syncing 700) I have tried several times to fix this by;
    switching off phone
    closing iTunes and opening it again
    creating a different playlist and re-syncing music
    de-selecting albums and artists manually
    de-selecting all music then syncing
    created a different playlist
    and none of the above have worked at all  
    It would be much appreciated if anyone has any advice or guidance as to how I can fix this, as I have new music I want to listen to, and with this new music I'll have more storage space!
    Thanks in advance!

    Hi R@chel,
    It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/HT1296
    Specifically -
    Hi R@chel,
    It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/HT1296
    Specifically -
    Syncing manually
    If you prefer not to automatically sync content to your device, you can set up manual syncing:
    Connect your device to your computer and open iTunes.
    Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
    In the main iTunes browser window, select the Summary tab.
    Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
    Click Apply.
    And -
    After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
    Select your device.
    Click On this Device.
    Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
    Thanks for using Apple Support Communities.
    Best,
    Brett L
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I have iTunes and am downloading Music videos from YouTube for use on my iPad! They play great on my iPad, But when I play them on my PC in iTunes they skip like a rapid fire machine gun??? Can anybody help me

    I have iTunes and I am downloading Music Videos from YouYube to be used on my iPad! After I download them using YTD Video downloader they play great on my iPad... However when I try to play them on my PC in iTunes they skip like a rapid fire Machine Gun! Can anybody help???

    You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device.  If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match. 
    Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases.  Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy.

Maybe you are looking for

  • I can not eject my ipod as the device icon no longer shows up

    I can not eject my ipod from Itunes as the device icon no longer shows up in Itunes.  I looked on line but none of the solutions were possible to follow as the various options indicated just weren't there!

  • Unmapped field keeps mapping

    Hi All MDM 5.5 I accidentally mapped a field to an incorrect destination value and saved the map, but now I have to go in and manually unmap that field and remap it to the correct destination value every time. I have tried save, save as, update and e

  • Help with DBMS_JOB

    Hello people, I studied the documentation and many websites about DBMS_JOB but I am still confused. How do I schedule a procedure to run i.e. every sunday 10:00 AM ? This is whta I tried: DECLARE   X NUMBER; BEGIN   SYS.DBMS_JOB.SUBMIT       job     

  • Go to declaration does not work with JDeveloper 10.1.3.3

    I have just installed JDeveloper 10.3.3.3 and I'm trying to use the option go to declaration. I created an interface and a class implementation for this interface. When I highlight a method and right click to 'Go to Declaration' I get 'Browsing of me

  • No quants exist for posting changes

    Dear Experts , Please help on that error which is coming when i am trying to release the stock from qualtiy to unrestricted "no quants exist for posting changes" in transaction LU04.since the stock is moving successfully from 902 to 922 storage type