Corrupted itunes message

Am now getting this message when i try to call up itunes:
this copy of itunes is corrupted or not installed correctly. please reinstall itunes.
updated itunes about a week ago and have used it without problems ever since.
any way of reinstalling without losing my 800 songs.
also, what is the web site to reinstall.
thanks

I'm having the same problem, and would be interested to hear the answers as well. I wish Apple updates didn't break all my stuff.

Similar Messages

When I hook my ipod up to my mac I used to get the Itunes has detected an ipod that appears to be corrupted error message. It would then sync all my song to the ipod but when I ejected it, none of the songs would be on the ipod. Now I hook it up and I get

When I hook my ipod up to my mac I used to get the Itunes has detected an ipod that appears to be corrupted error message. It would then sync all my song to the ipod but when I ejected it, none of the songs would be on the ipod. Now I hook it up and I get the Mac OS X can't repair the disk error message. Then the spinning colored pinwheel pops up and I can't use iTunes. Please HELP!!!!!!

Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

Itune.exe -Corrupt File message

I have an Ipod Nano which has been working fine for a long while.
Today for no apparent reason, I got I got the following error message when I attached the ipod to the usb wire:
"itune.exe-corrupt file
ipod_control/iTune/iTunesPrefs is corrupt and unreadable. Please run the Chkdsk utility."
In addition, I also get the Ipod Set Assistant dialog box each time I plug in the ipod as if it were the very first time plugging it in.
I tried rebooting the computer (several times) and I also tried reinstalling the itunes software cd and still get the same message and same problem.
Any ideas on how I can solve this problem. It is pretty upsetting

See this.
What to do if Windows displays an "itunes.exe - Corrupt File" message.

Getting a corrupt file message

i keep getting a corrupt file message when i connect the i-pod to my computer....and when i try to transfer songs to the i-pod they wont go into the device...i also noticted while trying to transfer songs to the device the bar on top of the screen never reaches the end of the song...it always stops before reaching the end...please help...and try to keep it simple im not to swift on my computer lol....thanks....

Did you try to delete the last backup listed in iTunes/Edit/Preferences/Devices?

Itunes message: disc burner or software not found

I recieve this message even after trying other recommended solutions. Also I had the problem before and was able to fix it by removing the lower filters I believe. I believe itunes updated itself at some point maybe? about 3 weeks ago i was able to burn a cd with iTunes. I ran the Diagnostics and this is the result:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E0A594034767F8
Current user is not an administrator.
The current local date and time is 2012-08-24 20:09:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp DVD RW AD-7701H on CDR media at speed 24X.
I had Daemon Tools installed but I unistalled it and reinstalled itunes; nothing happened. iTunes reads the blank disc and regular music discs but no burning at all.
Someone has a solution? please?

Hello! Thank you for your offer of help; I hope I didn't take too long to post my diagnostic results. Please let me know if you need anything further in order to help me with next steps to solve this issue.
Thanks again,
Kelly
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. MM061
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012A7CC08617EC0
Current user is an administrator.
The current local date and time is 2012-05-22 20:09:29.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Mobility Radeon X1400
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.2.0),
D: SONY CDRWDVD CRX880A, Rev KD08
Drive is empty.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: SONY CDRWDVD CRX880A on CDR media at speed 10X.

Error 193 itunes message

My laptop would not install the new itunes update on my laptop
Since then have had error message 193
I have tried repairing, uninstalling and reinstalling itunes on my laptop.
Please can anyone over any advice.
Using windows 7

Try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes, or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
In some cases when rolling back to an earlier build of iTunes you will also need to restore a pre-upgrade version of your library database as described in Empty/corrupt iTunes library after upgrade/crash.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Trying to start itunes - message appears "APSDAEMON.EXE MSVCR80.DLL is missing. Then another box indicates "Error 7 (Windows error 126). Itunes will not start. Can someone tell me what the problem is and how to fix?

when I tried to update to the new version of Itunes - message box appears "APSDAEMON.EXE MSVCR80.DLL is missing". Then another box indicates "Error 7 (Windows error 126)". Itunes will not start. Can someone tell me what the problem is and how to fix?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem. When I want to add songs, I get itunes message that the new iphone is synced to another computer and now wants to erase everything. How can I add music?

Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem on a Dell computer. But now when I want to add songs, I get itunes message of death that the new iphone is synced to another computer and now wants to erase everything. How can I add music without erasing everything on my new iphone?

Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?

Itunes not working, get "missing file, reinstall itunes" message.

1. Itunes not working, get "missing file, reinstall itunes", message.
2. When try to reinstall itunes, gets as far as "starting services", then stops with message, "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services."
I am logged in to my laptop as Administrator.
3. After selecting "retry" and "ignore" a few times, install went ahead and got "Congrats, you have successfully installed itunes"
When I went to itunes I got, " Itunes not installed correctly, please reinstall. Error7 (Windows error 126)".
4. On reinstalling itunes yet again, got, "Programme cannot start because MSVCR80.dll is missing. Try to reinstall programme"
Help !!!

See if this post from turingtest2 helps : https://discussions.apple.com/message/24620553#24620553
There is also this user-tip for troubleshooting issues with iTunes for Windows from turingtest2 : https://discussions.apple.com/docs/DOC-6562

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

"The new java Version 7 Update 13 is not exactly helpful in macbook pro.
try the version 11 or 12 they should work perfectly."
The OP is running 10.6.8 so Java 6 is his option at this point.
For the OP try here:
http://support.apple.com/kb/DL1573

TS1368 cannot connect to ITunes message reads Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system service

Unable to connect to ITunes message reads Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start services

Try removing and reinstalling Aple Mobile Device Service.
How to restart the Apple Mobile Device Service (AMDS) on Windows
Remove and reinstall iTunes and AMDS
If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista or Windows 7
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows.
If that doesn't do it, take a look at the security software on your computer. Use this as a guide -> iTunes: Troubleshooting security software issues

Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I can't open iTunes message says" can't read itunes library.itl because it was created with a newer version"

I can't open iTunes message says" can't read itunes library.itl because it was created with a newer version" thank you for any help!

My ipod did that all day yesterday then went into lockdown ! now the dam thing wont do anything !!!! its stuck in download mode!!!!!!!!!

Connect Ipod to Itunes Message

My ipod's battery died on me while I was on vacation about 3 days ago. At the time I had no means of charging it, but when I returned home I attempted to charge it on my PS3 (I have done this many times and it usually works fine). When I turned my ipod on it displayed the 'connect ipod to itunes' message (a usb plug with an arrow pointing at the itunes symbol). However, I can't connect my ipod to itunes because it is locked. I can't enter my passcode on my ipod because it is frozen on the 'connect ipod to itunes' screen. This has happened to me once before but I didn't have a passcode for my ipod at the time, so I was able to access it on itunes and fix whatever was wrong. Any suggestions?

you need to force recovery mode on the ipod and then restore it.
that screen means the ipod found something wrong with itself and you need to restore anyways
when the ipod is not connected to the computer, hold down the sleep/wake button and slide to power off.
once the ipod is off, hold down the home button and do not let it go!
plug the ipod into the computer and open itunes. you should get a message stating itunes has detected an ipod in recovery mode.
once you see that let go of the home button, click ok on the message then click restore in itunes.

Corrupted itunes message

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